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Daya Saing : Jurnal Ilmu Manajemen
Published by Komunitas Manajemen Kompetitif
ISSN : 2407800X     EISSN : 25414356     DOI : -
Core Subject : Science, Education,
Decision Sciences, Operations Research & Management Other
Jurnal Daya Saing (Online ISSN: 2541-4356 | Print ISSN : 2407-800X) published by Komunitas Manajemen Kompetitif. This journal published thrice in February, June and October. It contain the articles such as scientific papers (research and non-research), analytical studies, theoretical applications and reviews of management issues. The publication of this journal aims to increase the quantity and quality as well as its spread with the science of communication among the intellectuals, practitioners, students and observers of management problems.
Arjuna Subject : -
Articles 752 Documents
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PENGARUH EFISIENSI ANGGARAN TERHADAP KINERJA PEGAWAI: PERAN MEDIASI KEADILAN ORGANISASI Vinna Aziza; Agus Seswandi; Rizqa Anita
Jurnal Daya Saing Vol. 12 No. 1 (2026): Manajemen dan Transformasi Organisasi di Era Digital: Perspektif Sumber Daya M
Publisher : Komunitas Manajemen Kompetitif

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35446/dayasaing.v12i1.2627

Abstract

This study aims to explore the impact of altruistic leadership on voice behavior and evaluate the mediating role of trust in the leader, considering the significance of voice behavior as a driver of innovation and organizational performance improvement. This study focuses on the impact of altruistic leadership on voice behavior through the mediation of trust in the leader among civil servants (ASN) in Indragiri Hilir Regency. To examine the causal relationship between variables, a quantitative approach with a causal design was used. The population consists of active civil servants, with a sample of 152 respondents selected using purposive sampling to include relevant elements. The main instrument was a questionnaire that measured respondents' perceptions of the variables of altruistic leadership, trust in the leader, and voice behavior. It was found that altruistic leadership positively and significantly influences both voice behavior and trust in the leader, with trust in the leader also positively influencing voice behavior. The key finding is that trust in the leader fully mediates the relationship between altruistic leadership and voice behavior, indicating that a leader's authentic altruistic behavior can only enhance employees' willingness to speak up when it successfully establishes a solid foundation of trust, acting as a psychological buffer against potential risks. The implications of these findings emphasize the urgency for organizations to develop altruism-based leadership as a foundational strategy to build trust, ultimately supporting a participatory and innovative culture. Keywords: Altruistic Leadership, Public Services, Innovation
PENGARUH UNIQUE HUMAN CAPITAL TERHADAP INNOVATIVE WORK BEHAVIOR DIMEDIASI OLEH PSYCHOLOGICAL EMPOWERMENT Citra Letsanda; Adi Rahmat; Nurliana Nasution
Jurnal Daya Saing Vol. 12 No. 1 (2026): Manajemen dan Transformasi Organisasi di Era Digital: Perspektif Sumber Daya M
Publisher : Komunitas Manajemen Kompetitif

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35446/dayasaing.v12i1.2630

Abstract

This study aims to analyze the influence of Unique Human Capital on Innovative Work Behavior, with Psychological Empowerment as a mediating variable in employees of the Dental Clinic of Awal Bros Hospital. This study uses a quantitative approach with a survey method. The population in this study were all dentists working at the Dental Clinic of Awal Bros Hospital with a total of 100 respondents. Data were collected using a structured questionnaire and analyzed using the Partial Least Squares--Structural Equation Modeling (PLS-SEM) method through the SmartPLS application. The results of the study indicate that Unique Human Capital has a positive and significant effect on Innovative Work Behavior and Psychological Empowerment. Psychological Empowerment has a positive and significant effect on Innovative Work Behavior. Testing the mediation effect shows that Psychological Empowerment significantly mediates the relationship between Unique Human Capital and Innovative Work Behavior. This finding indicates that the uniqueness of the competencies, experiences, and skills of medical personnel will be more optimal in encouraging innovative work behavior if supported by empowering psychological conditions. This study contributes to the development of human resource management and organizational behavior studies, especially in the healthcare sector.
PENGARUH TUNTUTAN TUGAS TERHADAP RESPON STRES DENGAN OTONOMI KERJA SEBAGAI MEDIASI Syafrial Hadi; Adi Rahmat; Trio Saputra
Jurnal Daya Saing Vol. 12 No. 1 (2026): Manajemen dan Transformasi Organisasi di Era Digital: Perspektif Sumber Daya M
Publisher : Komunitas Manajemen Kompetitif

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35446/dayasaing.v12i1.2651

Abstract

This study examines changes in the work environment characterized by increasing task complexity, time pressure, and organizational demands that have the potential to trigger work stress, particularly in public service institutions such as the Indonesian National Police. This study aims to analyze the effect of task demands on stress responses with job autonomy as a mediating variable in Riau Regional Police Junior Non-Commissioned Officers (NCOs). The study used a quantitative approach with a survey design of 204 respondents determined using the Slovin technique, and analyzed using Structural Equation Modeling–Partial Least Square (SEM-PLS). The results showed that task demands had a positive and significant effect on stress responses and on job autonomy, and job autonomy was proven to have a significant effect on stress responses and mediate the relationship between task demands and stress responses. The research model has strong explanatory power with an R-square value of 0.619 for stress responses. These findings strengthen the application of the Job Demands–Resources (JD-R) Model in the police context and emphasize the importance of structuring task loads and providing proportional work autonomy to reduce the negative impact of work stress and improve personnel psychological well-being.
PENGARUH ATRIBUT LAYANAN BERBASIS AI TERHADAP LOYALITAS PELANGGAN DENGAN KEPUASAN SEBAGAI MEDIATOR PADA HOTEL BINTANG LIMA DI JAWA TENGAH Ahmad Rizki; Dorojatun Prihandono
Jurnal Daya Saing Vol. 12 No. 1 (2026): Manajemen dan Transformasi Organisasi di Era Digital: Perspektif Sumber Daya M
Publisher : Komunitas Manajemen Kompetitif

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35446/dayasaing.v12i1.2663

Abstract

This study investigates the influence of AI-enabled service attributes (service efficiency, enjoyment, and perceived usefulness) on customer loyalty, with satisfaction as a mediating variable, in five-star hotels in Central Java. A quantitative approach was employed using Structural Equation Modeling–Partial Least Squares (SEM-PLS). The findings reveal that service efficiency and enjoyment significantly affect satisfaction, which in turn positively influences loyalty. Perceived usefulness also contributes to satisfaction but shows mixed effects on loyalty. Mediation analysis indicates that satisfaction successfully mediates the relationship between service efficiency and loyalty, as well as enjoyment and loyalty, but not consistently for perceived usefulness. The Q² value confirms strong predictive relevance of the model. These results strengthen the Stimulus-Organism-Response (SOR) theory and Technology Acceptance Model (TAM), demonstrating that AI-enabled attributes can generate loyalty responses through customer satisfaction. Practically, the study suggests that hotels should prioritize enhancing digital service efficiency and enjoyable experiences to foster sustainable customer loyalty.
PERAN KEPUASAN PELANGGAN SEBAGAI VARIABEL MEDIASI PADA PENGARUH KEPERCAYAAN PELANGGAN DAN PENGALAMAN BERBELANJA TERHADAP LOYALITAS: STUDI PADA PENGGUNA APLIKASI BLIBLI DI JAWA TENGAH Nilasari Kholifatun Umaya; Euis Soliha
Jurnal Daya Saing Vol. 12 No. 1 (2026): Manajemen dan Transformasi Organisasi di Era Digital: Perspektif Sumber Daya M
Publisher : Komunitas Manajemen Kompetitif

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35446/dayasaing.v12i1.2665

Abstract

Abstract: This study aims to analyze the role of customer satisfaction as a mediating variable in the relationship between customer trust and shopping experience toward loyalty among Blibli application users in Central Java. A quantitative approach was employed using Structural Equation Modeling - Partial Least Squares (SEM-PLS), with respondents selected through purposive sampling. The findings reveal that customer trust has a significant effect on satisfaction but does not directly influence loyalty. In contrast, shopping experience significantly affects both satisfaction and loyalty, making it the most dominant factor in building consumer attachment. Customer satisfaction positively influences loyalty, although its contribution is relatively small. Mediation analysis indicates that satisfaction successfully mediates the relationship between trust and loyalty, but does not mediate the relationship between shopping experience and loyalty. The Q² value of 0.959 confirms that the research model possesses very strong predictive relevance. These results strengthen the Stimulus-Organism-Response (SOR) theory, demonstrating that stimuli such as trust and shopping experience can generate loyalty responses through the organism represented by customer satisfaction. Practically, the study suggests that Blibli should prioritize enhancing shopping experiences and consistently building trust to foster sustainable customer satisfaction and loyalty.
ANALISIS POTENSI KEBANGKRUTAN MENGGUNAKAN MODEL ALTMAN’S Z-SCORE, MODEL ZMIJEWSKI X-SCORE, DAN MODEL SPRINGATE SERTA PENGARUH KINERJA CAMEL TERHADAP MODEL ALTMAN’S Z-SCORE, MODEL ZMIJEWSKI X-SCORE, DAN MODEL SPRINGATE PADA BANK KONVENSIONAL SWASTA YANG TE Rizki Harianda; Jeni Wardi; Indarti Indarti; Agus Seswandi
Jurnal Daya Saing Vol. 12 No. 1 (2026): Manajemen dan Transformasi Organisasi di Era Digital: Perspektif Sumber Daya M
Publisher : Komunitas Manajemen Kompetitif

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35446/dayasaing.v12i1.2678

Abstract

In business and commercial activities, risks are inevitable, particularly the risk of bankruptcy. This risk is especially critical in the banking sector, which functions as a financial intermediary that collects funds from third parties (investors), including the public, companies, and government or private institutions, and redistributes these funds to parties in need of financing. Banks also engage in investment activities such as real estate and other sectors. Consequently, banks face potential risks in both the short and long term, particularly the risk of bankruptcy. Bankruptcy risk may arise from various factors, both internal and external. This risk applies to all sectors, whether managed by the government or private entities. In the private sector, indications of bankruptcy risk can significantly affect investor confidence in investing in bank shares, while the public may also become reluctant to deposit funds in such banks. Therefore, it is important to detect and minimize bankruptcy risk by analyzing financial conditions using bankruptcy prediction models such as the Altman Z-Score, Springate, and Zmijewski X-Score, as well as by examining the influence of CAMEL-based financial performance on these three models. This study employs a quantitative research approach using secondary data obtained from the financial statements of the sampled banks. The analysis aims to identify bankruptcy risk indicators in bank financial reports through the calculation of bankruptcy scores and multiple linear regression analysis. The results of the study indicate that CAMEL performance has a significant effect on the indication of bankruptcy risk, although the level of significance varies across banks and prediction models. These findings provide valuable evaluations and contributions for bank management and investors, and also offer theoretical and practical insights for academics conducting further research or collaborative studies to develop new scholarly work.
PENGARUH TOTAL ASSET, LIABILITAS , EQUITAS TERHADAP LABA BERSIH PADA PT SELAMAT SEMPURNA Tbk DI BURSA EFEK INDONESIA Tasril Tasril; Murnawati Murnawati; Lili Erti; Elga Maharani; Selvi Marsita
Jurnal Daya Saing Vol. 12 No. 2 (2026): Inovasi Manajemen, Kinerja Organisasi, dan Pembangunan Ekonomi Berkelanjutan d
Publisher : Komunitas Manajemen Kompetitif

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35446/dayasaing.v12i2.2685

Abstract

This study aims to determine and analyze the influence of total assets, total liabilities, total equity on net profit both partially and simultaneously at PT. Selamat Sempurna Matahari Department Store Tbk in the period 2017-2024. The type of data used is quantitative and qualitative data, the data source used is secondary data, data collection techniques are documentation, the test tools used are classical assumption tests, multiple linear analysis, hypotheses include partial tests (t-test) and simultaneous test results (F-test). The results of the capital turnover study have a positive and significant effect. Net profit serves as the ultimate measure of a company's financial performance and reflects management's ability to manage resources to generate profit. Net profit is not only crucial for internal company performance. Simultaneous testing (F-Test) results show that X1, X2, and X3 collectively have a significant effect on net profit. Meanwhile, the coefficient of determination also shows a strong influence between total assets, total liabilities, and equity on net profit. The coefficient of determination (R-square) is 0.424, indicating that 42.4% of the variation in net profit can be explained by these three independent variables. The remaining 57.6% is influenced by other variables outside the model not examined in this study.
ANALISIS EFISIENSI PENGELOLAAN KEUANGAN PADA PUSKESMAS SEDINGINAN KEC TANAH PUTIH KAB ROKAN HILIR DALAM IMPLEMENTASI PROGRAM JAMINAN KESEHATAN NASIONAL Fitri Sakniah; Fahmi Oemar; Jeni Wardi
Jurnal Daya Saing Vol. 12 No. 1 (2026): Manajemen dan Transformasi Organisasi di Era Digital: Perspektif Sumber Daya M
Publisher : Komunitas Manajemen Kompetitif

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35446/dayasaing.v12i1.2714

Abstract

This study examines the financial management efficiency of the Sedinginan Community Health Center (Puskesmas), Tanah Putih District, Rokan Hilir Regency, in implementing the National Health Insurance (JKN) Program for the 2022-2024 period. The results show a 100% efficiency rate in the management of JKN capitation funds, with budget realization on target and absorption of 98%, with no budget surplus (SILPA). The implemented financial management mechanism involves a four-stage cycle: planning using a performance-based RKA-Capitation, direct disbursement of funds from BPJS Kesehatan, implementation through a digital system and e-catalog, and layered supervision based on the SIMDA real-time dashboard. This efficiency contributed to a 23% increase in service quality, operational optimization with staff incentives and a 28% increase in productivity, and high accountability with no BPK audit findings. These findings reinforce the positive correlation between financial management efficiency, staff incentives, and health service quality in Puskesmas, providing an effective financial management model for primary health care facilities in Indonesia.
ANALISIS PENGARUH DAN HUBUNGAN PENGEMBANGAN MODEL TIM KERJA BERBASIS SOAR TERHADAP EFEKTIVITAS KINERJA PADA EMPAT PPSDM KEMENDAGRI REGIONAL Imelda Kun Wahyuningtyas
Jurnal Daya Saing Vol. 12 No. 1 (2026): Manajemen dan Transformasi Organisasi di Era Digital: Perspektif Sumber Daya M
Publisher : Komunitas Manajemen Kompetitif

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35446/dayasaing.v12i1.2715

Abstract

This study evaluates how a SOAR centered team development framework influences performance outcomes across four Ministry of Home Affairs’ Regional PPSDM. Through a mix-methods triangulation approach, the research elucidates the synergy between strategic strengths and institution effectiveness. Pearson correlation analysis reveals a significantly strong positive relationship between collective commitment (r=0.828) and moral obligation toward performance effectiveness. Multiple linear regression findings confirm that organizational culture is the most dominant determinant, with the model simultaneously explaining 88.5% of the variability in performance effectiveness (R2=0.885). Qualitatively and regulatively, the development of the SOAR-based model successfully synergizes internal strengths namely moral solidarity with external opportunities such as bureaucratic digitalization and continuous training. The study concludes that the transformation toward a value-based commitment model exerts a significant influence and serves as a strategic solution. This model establishes inclusive work culture as the primary foundation, supported by the prevailing normative regulatory framework. Practical implications emphasize the urgency of strengthening performance dialogues and participative leadership to optimize the potential of human resources within the Regional PPSDM environment sustainably.
PENGARUH MOBILE BANKING DAN INTERNET BANKING TERHADAP PROFITABILITAS PERBANKAN PADA PT. BANK CENTRAL ASIA PERIODE 2013-2024 Devi Agustina; Andi Afrizal; Arfianti Novita Anwar
Jurnal Daya Saing Vol. 12 No. 1 (2026): Manajemen dan Transformasi Organisasi di Era Digital: Perspektif Sumber Daya M
Publisher : Komunitas Manajemen Kompetitif

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35446/dayasaing.v12i1.2716

Abstract

The purpose of this study is to determine the effect of Mobile Banking and Internet Banking on banking profitability at PT. Bank Central Asia for the period 2013-2024. This study uses secondary data obtained from BCA's annual report. The method used in this study is a quantitative method. The population in this study is BCA's annual financial report from 2013-2024 with a sampling method using Purposive Sampling Technique. The dependent variable in this study is profitability (Y), the independent variables in this study are Mobile Banking (X1) and Internet Banking (X2). The analysis method used is multiple linear regression. The results of this study indicate that Mobile Banking has no significant effect on banking profitability while Internet Banking has a significant effect on banking profitability.

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