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APAKAH KEPERCAYAAN BERPERAN PENTING DALAM HUBUNGAN ANTARA FREKUENSI KOMUNIKASI MANAJER PENJUALAN-TENAGA PENJUALAN DAN JOB OUTCOMES? Setyanto, Refius Pradipta
Performance Vol 5 No 2 (2007): Performance
Publisher : Faculty of Economics and Business Universitas Jenderal Soedirman

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (256.054 KB)

This research examines structural model describing the relations among sales manager-salesperson communication frequency, salesperson trust on sales manager, task performance, and salesperson job satisfaction in the industries of insurance and multifinance.The results of empirical data analysis show that communication frequency directly and positively influences salesperson performance. Moreover, it is proved that communication frequency has a positive relation with trust. The next finding shows that salesperson trust on manager indicates a positive influence on job satisfaction, however there is no significant relationship with task performance. Finally, there is significant relationship between communication frequency and job satisfaction. In summary, of the five hypotheses, three hypotheses are supported.

KULIAH KERJA NYATA (KKN) TEMATIK PARIWISATA “PENGEMBANGAN PARIWISATA TERINTEGRASI DI KECAMATAN SOMAGEDE KABUPATEN BANYUMAS” Lestari, Sri; Setyanto, Refius Pradipta; Najmudin, Najmudin
Performance Vol 17 No 1 (2013): Performance
Publisher : Faculty of Economics and Business Universitas Jenderal Soedirman

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (58.504 KB)

The purpose of College real work activities thematic tourism is for students can help the wishes of the community and the Government of sub-district somagede in developing tourism integrated in the sub-district somagede and as land of devotion for the civitas akademika Jenderal Soedirman Univercity. College real work activities thematic tourism was held in as many as three periods with Somagede involves as many as 108 students from various disciplines. Before the student was brought to the site of student provisioning process and provided with a supply of content. The implementation of activities focused on 5 areas of the program that the program includes field field 1) plan and prepare development objects and tourist attraction; preparation of human resources planning); 3) socio-economic development of the flagship; 4) development of partnerships with other institutions; and 5) promotion. Outcomes assessed work is evidenced by the existence of the Banyumas Regency Government attention began to seriously develop the tourism in the Village Kemawi Somagede and the Village of Plana as well as a highly successful of Somagede Cultural Carnival held in April 2013. The benefits of this activity is a student has experience and skills empower people in the field of tourism, cooperation Jenderal Soedirman University with various stakeholders in terms of tourism increase, reduce unemployment in sub-district somagede and raise revenue and prosperity of citizens somagede.

APAKAH KEPERCAYAAN BERPERAN PENTING DALAM HUBUNGAN ANTARA FREKUENSI KOMUNIKASI MANAJER PENJUALAN-TENAGA PENJUALAN DAN JOB OUTCOMES? Refius Pradipta Setyanto
Performance: Jurnal Personalia, Financial, Operasional, Marketing dan Sistem Informasi Vol 5 No 2 (2007): Performance
Publisher : Faculty of Economics and Business Universitas Jenderal Soedirman

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (256.054 KB)

This research examines structural model describing the relations among sales manager-salesperson communication frequency, salesperson trust on sales manager, task performance, and salesperson job satisfaction in the industries of insurance and multifinance.The results of empirical data analysis show that communication frequency directly and positively influences salesperson performance. Moreover, it is proved that communication frequency has a positive relation with trust. The next finding shows that salesperson trust on manager indicates a positive influence on job satisfaction, however there is no significant relationship with task performance. Finally, there is significant relationship between communication frequency and job satisfaction. In summary, of the five hypotheses, three hypotheses are supported.

Peran Kinerja Pegawai dalam Memediasi Dampak Tata Kelola Perusahaan terhadap Kinerja Keuangan Ary Yunanto; Refius Pradipta Setyanto
Performance: Jurnal Personalia, Financial, Operasional, Marketing dan Sistem Informasi Vol 27 No 2 (2020): Performance
Publisher : Faculty of Economics and Business Universitas Jenderal Soedirman

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20884/1.jp.2020.27.2.2155

Penelitian ini memiliki tujuan untuk mengetahui pengaruh penerapan prinsip-prinsip tata kelola perusahaan terhadap kinerja keuangan yang dimediasi oleh kinerja pegawai. Populasi dalam penelitian ini adalah seluruh pegawai yang bekerja pada kantor BPR BKK Purwokerto Kabupaten Banyumas. Pemilihan sampel didasarkan pada Metode pengambilan sampel bertujuan (purposive sampling). Data yang digunakan dalam penelitian ini dianalisis menggunakan partial least square dan dilakukan dengan bantuan perangkat lunak smart PLS. Hasil penelitian menunjukkan bahwa tata kelola perusahaan memiliki efek positif pada kinerja keuangan. Selain itu, hasil penelitian juga menunjukkan kinerja pegawai memediasi pada dampak tata kelola perusahaan terhadap kinerja keuangan.

KULIAH KERJA NYATA (KKN) TEMATIK PARIWISATA “PENGEMBANGAN PARIWISATA TERINTEGRASI DI KECAMATAN SOMAGEDE KABUPATEN BANYUMAS” Sri Lestari; Refius Pradipta Setyanto; Najmudin Najmudin
Performance: Jurnal Personalia, Financial, Operasional, Marketing dan Sistem Informasi Vol 17 No 1 (2013): Performance
Publisher : Faculty of Economics and Business Universitas Jenderal Soedirman

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (58.504 KB)

The purpose of College real work activities thematic tourism is for students can help the wishes of the community and the Government of sub-district somagede in developing tourism integrated in the sub-district somagede and as land of devotion for the civitas akademika Jenderal Soedirman Univercity. College real work activities thematic tourism was held in as many as three periods with Somagede involves as many as 108 students from various disciplines. Before the student was brought to the site of student provisioning process and provided with a supply of content. The implementation of activities focused on 5 areas of the program that the program includes field field 1) plan and prepare development objects and tourist attraction; preparation of human resources planning); 3) socio-economic development of the flagship; 4) development of partnerships with other institutions; and 5) promotion. Outcomes assessed work is evidenced by the existence of the Banyumas Regency Government attention began to seriously develop the tourism in the Village Kemawi Somagede and the Village of Plana as well as a highly successful of Somagede Cultural Carnival held in April 2013. The benefits of this activity is a student has experience and skills empower people in the field of tourism, cooperation Jenderal Soedirman University with various stakeholders in terms of tourism increase, reduce unemployment in sub-district somagede and raise revenue and prosperity of citizens somagede.

Peran Kinerja Pegawai dalam Memediasi Dampak Tata Kelola Perusahaan terhadap Kinerja Keuangan Ary Yunanto; Refius Pradipta Setyanto
Performance: Jurnal Personalia, Financial, Operasional, Marketing dan Sistem Informasi Vol 27 No 2 (2020): Performance
Publisher : Faculty of Economics and Business Universitas Jenderal Soedirman

Show Abstract | Download Original | Original Source | Check in Google Scholar

Penelitian ini memiliki tujuan untuk mengetahui pengaruh penerapan prinsip-prinsip tata kelola perusahaan terhadap kinerja keuangan yang dimediasi oleh kinerja pegawai. Populasi dalam penelitian ini adalah seluruh pegawai yang bekerja pada kantor BPR BKK Purwokerto Kabupaten Banyumas. Pemilihan sampel didasarkan pada Metode pengambilan sampel bertujuan (purposive sampling). Data yang digunakan dalam penelitian ini dianalisis menggunakan partial least square dan dilakukan dengan bantuan perangkat lunak smart PLS. Hasil penelitian menunjukkan bahwa tata kelola perusahaan memiliki efek positif pada kinerja keuangan. Selain itu, hasil penelitian juga menunjukkan kinerja pegawai memediasi pada dampak tata kelola perusahaan terhadap kinerja keuangan.

How Brand Community Contribute To WOM And Loyalty : Evidence From Railfans Community Silvia Van Marsally; Refius Pradipta Setyanto; Agapito Barros
Performance: Jurnal Personalia, Financial, Operasional, Marketing dan Sistem Informasi Vol 30 No 1 (2023): Performance
Publisher : Faculty of Economics and Business Universitas Jenderal Soedirman

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32424/1.jp.2023.30.1.8633

Today's brand community is not only a marketing medium for companies, but also a long-term business strategy to maintain the existence of a brand. Brand community strategies tend to be found in products owned by consumers directly such as ownership of motorized vehicles, automotive, mobile phones, and electronic devices. However, there are also service companies that implement brand community strategies, one of which is PT. Indonesian Railroad (Persero). This study aims to analyze the influence of the brand community on word of mouth and loyalty to the Railfans community of PT. Kereta Api Indonesia (Persero) in the Central Java Region. This research is a type of quantitative research using a survey method using a questionnaire given to Railfans members in the Central Java region. Sampling was determined using the purposive sampling method, with a total of 130 Railfans members. The data obtained were analyzed descriptively and using the AMOS Structural Equation Model (AMOS SEM). The results showed that to increase word of mouth and loyalty, PT. Kereta Api Indonesia (Persero) is expected to increase the participation of its community members first. As an effort to increase participation, two things need attention, namely increasing member satisfaction and community-brand member relations.

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