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All Journal Jurnal Manajemen dan Kewirausahaan (JMDK) Jurnal Pendidikan Indonesia (Japendi) Journal of Business Administration and Entrepreneurship Innovation Proceeding Seminar Nasional Riset Terapan Administrasi Bisnis dan Mice (SNRT)
Riskon Ginting
Politeknik Negeri Jakarta
Decision Sciences, Operations Research & Management Education Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice

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Penataan Dan Penyimpanan Dokumen Perjalanan Dinas Di Lingkungan Bpkp Dalam Rangka Pembayaran Biaya Perjalanan Dinas Salwa Salwa; Anwar Mustofa; Mawarta Onida Sinaga; Ni Made Widhi Sugianingsih; Riskon Ginting
Jurnal Pendidikan Indonesia Vol. 6 No. 7 (2025): Jurnal Pendidikan Indonesia (Japendi)
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/japendi.v6i7.8290

Abstract

This study aims to evaluate the organization and storage of official travel documents within the Financial and Development Supervisory Agency (BPKP) to ensure effective payment processes for travel expenses. A descriptive qualitative method was employed, collecting data through interviews, observations, and document review. Findings reveal key issues such as disorganized storage space, document duplication, and lack of integrated digital systems. As a result, verification and payment processes are time-consuming and error-prone. The discussion highlights that implementing electronic document management systems, staff training, and standardized procedures can accelerate payments while enhancing accountability and transparency. In conclusion, systematic and digitized document organization and storage at BPKP significantly streamline official travel expense payments.
The The Effect of Sustainable Financial Policy Implementation on Banking Performance in Indonesia Adilah Permananingrum; Riskon Ginting; Ahmad Sutanto; Arif Santoso; Husnil Barry
Jurnal Manajemen dan Kewirausahaan Vol. 14 No. 1 (2026): June (2026)
Publisher : University of Merdeka Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26905/jmdk.v14i1.17409

Abstract

The implementation of sustainable finance has become an important policy instrument in encouraging the transformation of the financial sector toward sustainable economic development. In Indonesia, Peraturan OJK No.51/POJK.03/2017 was introduced to strengthen the integration of environmental, social, and governance principles within the financial services industry, particularly the banking sector. However, empirical evidence regarding the impact of this policy on banking performance in emerging economies remains limited. This study aims to examine the effect of sustainable finance policy implementation on banking performance in Indonesia and to identify the mechanisms through which the policy affects bank performance. This study employs a quantitative approach using the Difference-in-Differences method on a sample of BUKU 3 and BUKU 4 banks in Indonesia during the 2015–2024 period. Banking performance is measured using Net Interest Margin. In addition, this study investigates the mediating role of green credit ratio and operational efficiency proxied by Operating Expense Ratio. The findings indicate that the implementation of sustainable finance policy has a positive and significant effect on banking performance. The results further show that the green credit ratio significantly mediates the relationship between policy implementation and bank performance. However, operational efficiency measured by BOPO does not show a significant mediating effect. The study concludes that sustainable finance policy implementation contributes positively to banking intermediation performance, particularly through the expansion of green financing. These findings suggest that sustainable finance is not only a regulatory obligation but also a strategic opportunity to improve banking performance in Indonesia.
Digital Transformation in Business Administration: The Impact of Financial Technology Implementation on Operational Efficiency in Service Companies Moh Ikhsan; Riskon Ginting
Journal of Business Administration and Entrepreneurship Innovation Vol. 1 No. 1 (2024): Journal of Business Administration and Entrepreneurship Innovation
Publisher : Jurusan Administrasi Niaga Politeknik Negeri Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32722/baei.v1i01.7320

Abstract

The adoption of financial technology (fintech) has become a cornerstone of digital transformation in business administration, particularly in the service sector. This study explores the impact of fintech implementation on the operational efficiency of service companies, focusing on how digital payment systems, automated financial services, and fintech-driven analytics contribute to performance improvements. Data were collected from 150 service companies through structured questionnaires and analyzed using Structural Equation Modeling (SEM) via AMOS. The results indicate a positive and significant relationship between fintech adoption and operational efficiency, particularly in terms of process optimization and cost reduction. This study offers insights into how service companies can leverage fintech to enhance their competitive edge and streamline operations.
The Service Process For Scholarship Benefit Claims At BPJS Ketenagakerjaan Jakarta Cempaka Mas Branch Riskon Ginting; Risya Zahrotul Firdaus; Riza Hadikusuma; Yoshua Ardyputra
Journal of Business Administration and Entrepreneurship Innovation Vol. 2 No. 1 (2025): Journal of Business Administration and Entrepreneurship Innovation
Publisher : Jurusan Administrasi Niaga Politeknik Negeri Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32722/baei.v2i01.7771

Abstract

This research investigates the service process for scholarship benefit claims under the Work Accident Insurance (JKK) and Death Security (JKM) programs at BPJS Ketenagakerjaan Jakarta Cempaka Mas Branch. Education is vital for national development, and ensuring continuous access, especially for children whose parents face social risks, is crucial. BPJS Ketenagakerjaan, as a state institution, provides comprehensive social protection, including scholarship benefits for children of participants who experience work accidents leading to death. This study aims to explain the scholarship claim procedure, identify the obstacles encountered, and present the solutions implemented to ensure timely and targeted disbursement of benefits. The findings provide insights into the administrative complexities and practical challenges, contributing to improvements in service quality and operational efficiency within the social security program.
The Content Creation Process On Instagram @horti.kementan As A Publication Medium At The Directorate General Of Horticulture, Ministry Of Agriculture Restu Jati Saputro; Wahyudi Utomo; Riskon Ginting; Anwar Mustofa; Narulita Syarweny
Journal of Business Administration and Entrepreneurship Innovation Vol. 2 No. 2 (2025): Journal of Business Administration and Entrepreneurship Innovation
Publisher : Jurusan Administrasi Niaga Politeknik Negeri Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32722/baei.v2i02.7903

Abstract

This research examines the content creation process on Instagram @horti.kementan, serving as a publication medium at the Directorate General of Horticulture, Ministry of Agriculture. The rapid advancement of internet and social media technologies, particularly Instagram, has transformed communication and information dissemination. Instagram has become a potent platform for public agencies to engage with audiences, build trust, and promote programs effectively. The Directorate General of Horticulture utilizes Instagram to share up-to-date information and publicize its activities, fostering relationships with both internal and external stakeholders, and building public trust through transparent performance and strategic communication. This study aims to explain the content creation process, describe the publication outcomes, and identify the obstacles encountered and solutions implemented. The findings provide insights into effective digital content strategies for government public relations and highlight the importance of visual communication in conveying agricultural information to a broad audience, including younger generations.
Impact of Social Media Marketing on Consumer Engagement and Brand Loyalty among Generation Z in Indonesia Riza Hadikusuma; Riskon Ginting
Journal of Business Administration and Entrepreneurship Innovation Vol. 1 No. 2 (2024): Journal of Business Administration and Entrepreneurship Innovation
Publisher : Jurusan Administrasi Niaga Politeknik Negeri Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32722/baei.v1i02.8087

Abstract

This study investigates the impact of social media marketing on consumer engagement and brand loyalty among Generation Z in Indonesia, focusing on the role of social media engagement, content quality, and influencer partnerships. Utilizing a quantitative approach, data were collected from 500 respondents in Generation Z through an online survey, and the results were analyzed using Smart PLS for Structural Equation Modeling (SEM). Findings reveal that social media engagement and influencer partnerships significantly influence brand loyalty, with content quality serving as a key moderating factor. The study highlights that effective social media marketing strategies tailored to Generation Z’s preferences can strengthen brand loyalty and engagement. These insights offer practical implications for marketers looking to enhance brand loyalty in a digital landscape dominated by social media interaction.
Pengaruh Smart Money Dan Influencer Trader Dalam Keputusan Investasi Saham Pada Generasi Z Di Kota Jakarta Selatan Ghandur Dzakwan A Halid; Riskon Ginting; Titik Purwinarti
Seminar Nasional Riset Terapan Vol. 13 No. 01 (2024): SNRT XIII TAHUN 2024
Publisher : Administrasi Niaga Politeknik Negeri Jakarta

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Abstract

This research aims to thoroughly examine the influence of Smart Money and Influencer Traders on the stock investment decisions of Generation Z in South Jakarta. As a generation that is deeply integrated with technology and heavily influenced by social media, Generation Z shows a distinct tendency to follow investment strategies endorsed by Smart Money and recommendations provided by Influencer Traders. The study employs a quantitative research method, utilizing a structured questionnaire distributed among Generation Z individuals residing in the South Jakarta area. The analysis delves into the separate and combined impacts of Smart Money and Influencer Traders on investment behavior. The findings indicate a significant and positive influence of both Smart Money and Influencer Traders on the stock investment decisions of Generation Z, highlighting their role in shaping investment trends within this demographic. The research contributes valuable insights into how these factors can guide more informed and prudent investment choices among young investors. It also underscores the importance for financial educators, policymakers, and investors to understand and adapt to the unique characteristics and influences driving the investment behavior of Generation Z.
PENGARUH MOTIF PENGGUNAAN DAN FITUR LAYANAN APLIKASI HALO BCA TERHADAP KEPUASAN NASABAH Syai Khumayyah; Arizal Putra Pratama; Nidia Sofa; Riskon Ginting
Seminar Nasional Riset Terapan Vol. 13 No. 01 (2024): SNRT XIII TAHUN 2024
Publisher : Administrasi Niaga Politeknik Negeri Jakarta

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Abstract

This study aims to determine the effect of motives and use of service features on user satisfaction with the application of the “Halo BCA” application. Banking Service Applications such as Halo BCA are one of the innovations made to enable communication between Customer Service and their customers without distance barriers. This study aims to determine the effect of usage motives and service features of the “Halo BCA” application on user satisfaction. This research uses descriptive quantitative research methods, with data collection techniques using survey instruments and questionnaires to BCA customers who have used the “Halo BCA” application. The results of the analysis showed that the majority of respondents were satisfied with the use of the “Halo BCA” application. Factors such as ease of use, speed of information, security, and availability of features are the main factors that contribute to user satisfaction. In addition, technical support and customer service response also have a significant impact on usage motives and user satisfaction. This study provides valuable insights for Bank Central Asia in understanding customer needs and preferences related to the “Halo BCA” application. The implication of these findings is the importance of continuously improving service quality and application features to ensure higher customer satisfaction in the future. Thus, this study makes a significant contribution to understanding the factors that influence customer satisfaction with the use of the “Halo BCA” application on its service features, as well as providing direction for further improvement and development in digital banking services.
Pengaruh Social Media Content Marketing dan Electronic Word Of Mouth pada Aplikasi Tiktok terhadap Keputusan Pembelian Masker Camille Beauty Vienesa Aulia Hermawan; Ratri Kurniasari; Nidia sofa; Riskon Ginting
Seminar Nasional Riset Terapan Vol. 13 No. 01 (2024): SNRT XIII TAHUN 2024
Publisher : Administrasi Niaga Politeknik Negeri Jakarta

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Abstract

Vienesa Aulia Hermawan_ Analysis Of The Influence Of Social Media Content Marketing And Electronic Word Of Mouth On The Tiktok Application On The Decision To Purchase Camille Beauty Masks, Applied Business Administration Department. Jakarta State Polytechnic. 2024. This Research Analyzes The Influence Of Social Media Content Marketing And Electronic Word Of Mouth On The Tiktok Application On The Decision To Purchase Camille Beauty Masks By Focusing On Followers On Tiktok @Camillebeauty_Official. In This Research, Data Was Collected And Analyzed To Evaluate The Impact Of Social Media Content Marketing And Electronic Word Of Mouth On The Tiktok Application On Purchase Decisions For Camille Beauty Masks. The Results Of The Analysis Show That Social Media Content Marketing And Electronic Word Of Mouth On The Tiktok Application Have A Significant Influence On The Decision To Purchase Camille Beauty Masks.
Pengungkapan Environmental, Social, dan Governance terhadap Nilai Perusahaan Sektor Transportasi dan Logistik Ratri Kurniasari; Riskon Ginting; Arif Santoso; Hanura Akbar; Adilah Permananingrum
Seminar Nasional Riset Terapan Vol. 15 No. 01 (2026): SNRT XV TAHUN 2026
Publisher : Administrasi Niaga Politeknik Negeri Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32722/snrtbisnis.v15i01.8077

Abstract

This study aims to examine the effect of Environmental, Social, and Governance (ESG) disclosure on firm value in transportation and logistics companies listed on the Indonesia Stock Exchange (IDX), with firm size included as a control variable. The transportation and logistics sector was selected because of its substantial Environmental impact and its relatively low ESG performance compared to other sectors. This study employed a quantitative approach using panel data regression analysis on 21 transportation and logistics companies listed on the IDX during the 2021–2025 period. ESG disclosure was measured using a checklist based on the Global Reporting Initiative (GRI) Standards 2021, while firm value was measured using Tobin’s Q ratio. The results indicate that the Fixed Effects Model (FEM) was the most appropriate estimation model based on the Chow test and Hausman test results. Partially, Environmental disclosure has a positive and significant effect on firm value, whereas Social and Governance disclosures do not have a significant effect on firm value. Simultaneously, Environmental, Social, and Governance disclosures have a significant effect on firm value, with an Adjusted R-squared value of 61%. These findings suggest that investors in the transportation and logistics sector place greater emphasis on Environmental aspects than on Social and Governance aspects when assessing firm value. This may be because Governance practices are already largely standardized through regulatory requirements, resulting in limited variation across companies, while the impact of Social initiatives tends to materialize over a longer period and may not be immediately reflected in firm value.
Co-Authors Adilah Permananingrum Ahmad Sutanto Anwar Mustofa Arif Santoso Arizal Putra Pratama Firdaus, Risya Zahrotul Ghandur Dzakwan A Halid Hanura Akbar Husnil Barry Kurniasari, Ratri Mawarta Onida Sinaga Moh Ikhsan Narulita Syarweny Ni Made Widhi Sugianingsih Nidia Sofa Restu Jati Saputro Riza Hadikusuma Salwa Salwa Syai Khumayyah Titik Purwinarti Vienesa Aulia Hermawan Wahyudi Utomo Yoshua Ardyputra