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PERAN KEPUASAN KERJA DALAM MEMEDIASI PENGARUH MOTIVASI KERJA, KOMPETENSI DAN KERJASAMA TIM TERHADAP KINERJA PEGAWAI PADA KOMISI PEMILIHAN UMUM PROVINSI SULAWESI TENGGARA (The role of job satisfaction in mediating the influence of work motivation, competence and teamwork on employee performance at the General Election Commission of Southeast Sulawesi Province) Hasriani Hasriani; Rahmat Madjid; Muhammad Masri
Jurnal Manajemen, Bisnis dan Organisasi (JUMBO) Vol 5, No 2 (2021): Jurnal Jumbo Vol. 5 No.2
Publisher : Pascasarjana Universitas Halu Oleo

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (398.029 KB) | DOI: 10.33772/jumbo.v5i2.19764

Abstract

The purpose of this study is to examine and analyze work motivation, competence and teamwork on employee performance both directly and through mediating job satisfaction at the General Election Commission of Southeast Sulawesi Province. The research analysis unit is an employee at the General Election Commission office of Southeast Sulawesi Province. Respondents who were sampled were 132 employees. The data collection technique was carried out by distributing questionnaires. The analytical method used in testing the hypothesis is Partial Least Square (PLS). Qualitative information is used to explore additional information related to the results of hypothesis testing.The results of this study indicate that: there is a significant influence between work motivation, competence and teamwork on job satisfaction, but work motivation on performance does not have a significant effect, this is because there is a lack of communication between departments or divisions and work conflicts, so employees tend to be stressed in the face of piling up work, because the employees of the General Election Commission of Southeast Sulawesi Province have less employees, then competence on employee performance does not have a significant effect, this is because there are several concurrent jobs in completing work, causing the work to be not optimal even though the employee high competence. Meanwhile, teamwork and job satisfaction on employee performance have a significant effect. Furthermore, the mediation variable of job satisfaction can prove to be a perfect mediation variable between work motivation and competence on employee performance, while the variable teamwork on employee performance is partial mediation.
PENGARUH KUALITAS LAYANAN DAN CITRA TERHADAP KEPUASAN DAN LOYALITAS APARATUR DESA PADA DINAS PEMBERDAYAAN PEREMPUAN, PERLINDUNGAN ANAK, PEMBERDAYAAN MASYARAKAT DAN DESA KABUPATEN WAKATOBI (The Influence of Service Quality and Image on Satisfaction and Loyalty of Village Apparatus at the Office of Women's Empowerment, Child Protection, Community and Village Empowerment, Wakatobi Regency) La Ode Ibrahim; Rahmat Madjid; Sinarwaty Sinarwaty
Jurnal Manajemen, Bisnis dan Organisasi (JUMBO) Vol 5, No 2 (2021): Jurnal Jumbo Vol. 5 No.2
Publisher : Pascasarjana Universitas Halu Oleo

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (345.899 KB) | DOI: 10.33772/jumbo.v5i2.20787

Abstract

The purpose of this study was to determine the effect of service quality and image on satisfaction and loyalty and to examine the mediating effect of satisfaction on service quality and image on the loyalty of village officials in Wakatobi Regency. This study takes the object at the Department of Women's Empowerment, Child Protection, Community Empowerment and Rural Wakatobi. The population in this study were all village officials in Wakatobi district, the sample of this study amounted to 75 village officials in Wakatobi Regency. Data collection using questionnaires and data analysis tools using Partial Least Square (PLS).The results of this study can be concluded that service quality has a positive and significant effect on satisfaction. Service quality has a positive and significant effect on loyalty. Image has a positive and significant effect on satisfaction. Image has a positive and significant effect on loyalty. Satisfaction has a positive and significant effect on loyalty. Satisfaction mediates the effect of service quality on loyalty and the type of mediation is partial mediation. Satisfaction mediates the effect of image on loyalty and the type of mediation is partial mediation.
PENGARUH KEPEMIMPINAN DAN LINGKUNGAN KERJA TERHADAP KINERJA PEGAWAI YANG DIMEDIASI OLEH KOMITMEN ORGANISASI PADA DINAS PENDIDIKAN DAN KEBUDAYAAN PROVINSI SULAWESI TENGGARA Sri Hasriani; Rahmat Madjid; Sudirman Zaid; Juharsah Juharsah; Hartini Hartini; Eliyanti Agus Mokodompit
Jurnal Manajemen, Bisnis dan Organisasi (JUMBO) Vol 4, No 2 (2020): Jurnal Jumbo Vol 4 No 2
Publisher : Pascasarjana Universitas Halu Oleo

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (605.477 KB) | DOI: 10.33772/jumbo.v4i2.15790

Abstract

This research was conducted with the aim of knowing the influence of leadership and work environment on organizational commitment and employee performance at the Education and Culture Office of Southeast Sulawesi Province. The research method used is descriptive quantitative analysis method, and uses SEM analysis methods. The data used in this study are primary and secondary data. The population in this study amounted to 110 people with the sampling technique using the census. Data were processed statistically using AMOS program tools. The results of this study indicate that (1) Leadership has a positive and significant effect on employee organizational commitment, (2) The work environment has a positive but insignificant effect on employee organizational commitment, (3) Leadership has a negative and insignificant effect on employee performance, (4) Environment work has a positive and significant effect on employee performance, (5) Organizational commitment has a positive and significant effect on employee performance at the Education and Culture Office of Southeast Sulawesi Province. The higher the employee's organizational commitment, the higher the performance shown by the employees.
PENGARUH REMUNERASI, LINGKUNGAN KERJA DAN DISIPLIN KERJA TERHADAP KINERJA PEGAWAI Muhammad Syawal; Hasanuddin Bua; Rahmat Madjid
Jurnal Manajemen, Bisnis dan Organisasi (JUMBO) Vol 3, No 1 (2019): Jurnal Jumbo Vol 3 No 1
Publisher : Pascasarjana Universitas Halu Oleo

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (364.573 KB) | DOI: 10.33772/jumbo.v3i1.8007

Abstract

This research aimed to find out and analyze (1) the effect of remuneration, working environment, and working discipline on the employee performance at Halu Oleo University, (2) the effect of remuneration on the employee performance, (3) the effect of working environment on the employee performance, and (4) the effect of working discipline on the employee performance.This research employed the quantitative analysis method and the data were analyzed using multiple regression analysis. The population consisted of all 484 staff at Halu Oleo University. The number of respondents was 97 persons who were selected using slovin technique.The research results showed that jointly, the remuneration, working environment, and working discipline had positive and significant effect on the employee performance at Halu Oleo University. the remuneration had positive and significant effect on the employee performance at Halu Oleo University, working environment had positive and significant effect on the employee performance at Halu Oleo University, working discipline had positive and significant effect on the employee performance at Halu Oleo University.Keywords: the remuneration, working environment, working discipline, employee performance
PENGARUH PENDIDIKAN DAN PELATIHAN SERTA KOMPETENSI TERHADAP KINERJA PERSONIL MELALUI KOMITMEN ORGANISASI SEBAGAI VARIABEL INTERVENING (STUDI PADA SATUAN RESERSE KRIMINAL POLRES KENDARI) Dyon Zionissa; Nurwati Nurwati; Rahmat Madjid; Wahyuniati Hamid
Jurnal Manajemen, Bisnis dan Organisasi (JUMBO) Vol 6, No 2 (2022): Jurnal JUMBO Vol 6 No 2
Publisher : Pascasarjana Universitas Halu Oleo

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (341.355 KB) | DOI: 10.33772/jumbo.v6i2.23200

Abstract

The research was carried out with the aim of knowing 1) the effect of education and training on organizational commitment, 2) the effect of competence on organizational commitment, 3) the effect of education and training on personnel performance, 4) the effect of competence on personnel performance, 5) the effect of organizational commitment on personnel performance. , 6) the effect of education and training on personnel performance through organizational commitment, and 7) the effect of competence on personnel performance through organizational commitment. The object of this research is the Criminal Investigation Unit of the Kendari Police. Primary data was obtained through the distribution of 42 questionnaires to all members of the Criminal Investigation Unit of the Kendari Police and then processed with the PLS software application
PENGARUH KNOWLEDGE MANAGEMENT DAN ORGANIZATIONAL CULTURE TERHADAP KINERJA BHAYANGKARA PEMBINA KEAMANAN DAN KETERTIBAN MASYARAKAT KEPOLISIAN RESOR KENDARI Suhirno Suhirno; Rahmat Madjid; Yusuf Yusuf
Jurnal Manajemen, Bisnis dan Organisasi (JUMBO) Vol 4, No 2 (2020): Jurnal Jumbo Vol 4 No 2
Publisher : Pascasarjana Universitas Halu Oleo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33772/jumbo.v4i2.14496

Abstract

Along with the current progress and development of the Kendari Resort Police to maximize knowledge and build an effective organizational culture in order to create better work results and quality of personnel work, so that the existence of Bhabinkamtibmas personnel in the midst of society can create security and order in the jurisdiction of the Kendari Resort Police.This study aims to determine and analyze the effect of Knowledge Management and organizational culture on the performance of members of the Kendari District Police Bhabinkamtibmas. The population of this study was all members of the Kendari District Police Bhabinkamtibmas of 80 people and all of them were sampled. The analytical tool used is partial least square with the Smart PLS program version 3.0 while the data collection method used questionnaires, documentation and interviews.Based on the results of the study it was concluded that: (1) knowledge management had a positive and significant effect on the performance of the Kendari District Police Bhabinkamtibmas (2) organizational culture had a positive and significant effect on performance of the Kendari District Police Bhabinkamtibmas.
PERAN KOMITMEN ORGANISASI DALAM MEMEDIASI PENGARUH KOMPETENSI PEGAWAI TERHADAP KINERJA : STUDI PADA PEGAWAI SEKRETARIAT KOMISI PEMILIHAN UMUM PROVINSI SULAWESI TENGGARA Helmi Helmi; Samdin Samdin; Sri Wiyati Mahrani; Ibnu Hajar; Rahmat Madjid; Agustinus Tangalayuk
Jurnal Manajemen, Bisnis dan Organisasi (JUMBO) Vol 4, No 1 (2020): Jurnal Jumbo Vol 4 No 1
Publisher : Pascasarjana Universitas Halu Oleo

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (265.619 KB) | DOI: 10.33772/jumbo.v4i1.13253

Abstract

This study aims to determine the effect of competence on employee performance, competence on organizational commitment, organizational commitment on employee performance and the mediating role of organizational commitment to relationship between competences on employee performance of Secretariat of the General Election Commission of Southeast Sulawesi Province. The study was conducted in the Secretariat of the General Election Commission of Southeast Sulawesi Province with the type of quantitative research. The data collection in this study used a questionnaire with a total sample of 135 employees with cluster proportional random sampling technique. The data collected was analyzed using Partial Least Square Analysis (PLS). The analysis showed that competence has positive and significant effect on employee performance. Competence has positive and significant effect on organizational commitment. Organizational commitment has positive and significant effect to employee performance. Organizational commitment partially mediates the influence between competences on employee performance.
PENGARUH KOMPETENSI PERSONIL, KEPRIBADIAN DAN TEAM WORK TERHADAP KUALITAS LAYANAN DI POLRES MUNA Firmansyah Mane; Rahmat Madjid; Laode Asfahyadin Aliddin
Jurnal Manajemen, Bisnis dan Organisasi (JUMBO) Vol 5, No 3 (2021): Jurnal Jumbo Vol. 5 No. 3
Publisher : Pascasarjana Universitas Halu Oleo

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (429.059 KB) | DOI: 10.33772/jumbo.v5i3.21156

Abstract

This study aims to determine the effect of personnel competence, personality, and team work on the quality of service at the Muna Police. This research approach is a survey with an explanatory research design. Data was collected in a cross section by using an instrument in the form of a questionnaire or questionnaire. The population of this study were all members of the National Police at the Muna Police Station, Southeast Sulawesi Province. The size of the research sample was 82 people using a random technique based on strata (stratified proportional random sampling). Data analysis with descriptive analysis and Multiple Linear RegressionThe results showed that competence, personality, and team work had a positive and significant effect either simultaneously or partially on service quality. Thus it can be said that changes in competence improvement are reflected through improvements, skills and attitudes; personality reflected through interpersonal relationships, friendliness, conscientiousness, emotional stability and openness to experience, as well as teamwork reflected through high participation, open communication, listening to members well, sharing leadership, and self-assessment have positive and significant contributions in supporting improvement of service quality at the Muna Resort Police..
Pengaruh Kualitas Layanan, Relationship Marketing dan Kepuasan Pelanggan Terhadap Loyalitas Pelanggan pada CV. 66 Advertising Kendari Bahtiar B; Rahmat Madjid; David C.E. Lisapaly
Neraca: Jurnal Ekonomi, Manajemen dan Akuntansi Vol. 1 No. 2 (2023): Neraca: Jurnal Ekonomi, Manajemen dan Akuntansi
Publisher : Neraca: Jurnal Ekonomi, Manajemen dan Akuntansi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.572349/neraca.v1i2.142

Abstract

Penelitian ini bertujuan untuk mengetahui dan menjelaskan pengaruh kualitas layanan, relationship marketing dan kepuasan pelanggan terhadap loyalitas pelanggan. Populasi dalam penelitian ini adalah seluruh pelanggan. Sampel penelitian sebanyak 85 pelanggan pada CV. Enam Enam Advertising Kendari. Penelitian ini menggunakan analisis regresi linear berganda. Hasil penelitian menunjukkan bahwa: (1) Secara simultan terdapat pengaruh yang signifikan kualitas layanan, relationship marketing dan kepuasan pelanggan terhadap loyalitas pelanggan. Fakta ini menunjukkan bahwa semakin baik kualitas layanan, relationship marketing dan kepuasan pelanggan yang diberikan maka semakin tinggi pula loyalitas pelanggan pada CV. Enam Enam Advertising. (2) Variabel Kualitas Layanan berpengaruh positif dan tidak signifikan terhadap loyalitas pelanggan. Artinya semakin baik Kualitas Layanan yang diberikan kepada pelanggan maka belum tentu tingkat Loyalitas Pelanggan akan tinggi pula. (3) Variabel relationship marketing berpengaruh negatif dan tidak signifikan terhadap loyalitas pelanggan. Artinya jika tidak baik Relationship Marketing yang diberikan kepada pelanggan maka akan menurunkan tingkat Loyalitas Pelanggan. (4) Variabel kepuasan pelanggan berpengaruh signifikan terhadap loyalitas pelanggan. Semakin baik kepuasan pelanggan maka semakin tinggi pula loyalitas pelanggan pada CV. Enam Enam Advertising Kendari. Fakta ini menunjukkan bahwa kepuasan yang dirasakan pelanggan memiliki kontribusi dalam peningkatan loyalitas pelanggan.
PENGARUH BUDAYA ORGANISASI DAN DISIPLIN KERJA TERHADAP KINERJA PEGAWAI PADA KANTOR BADAN PENDAPATAN DAERAH PROVINSI SULAWESI TENGGARA Tamboko, Fiqih Saputra; Madjid, Rahmat; Juharsah, Juharsah; Panjaitan, Feliks Anggia BK; Ittaqullah, Nurul
Jurnal Manajemen dan Kewirausahaan Vol 15, No 2 (2023):
Publisher : Jurusan Manajemen, Fakultas Ekonomi dan Bisnis Universitas Halu Oleo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55598/jmk.v15i2.43063

Abstract

This study aims to examine and explain the simultaneous and partial influence of organizational culture and work discipline on employee performance at the regional revenue agency office in Southeast Sulawesi province. This research approach is a survey with an explanotory research design. The sample of this study were 57 employees at the regional revenue agency office in Southeast Sulawesi province. The data collection method used a questionnaire. The analytical tool used is multiple linear regression. The results showed that organizational culture and work discipline had a positive and significant effect on employee performance at the regional revenue agency office in Southeast Sulawesi province, both simultaneously and partially. Thus it can be concluded that organizational culture and work discipline have a positive and significant contribution to improving employee performance as reflected in quantity, quality, time, service orientation, commitment, work initiatives and cooperation