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Pangaribuan, Christian Haposan
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Journal : Jurnal Multidisiplin Indonesia

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The Influence of Digital Fatigue and Occupational Stress on Quiet Quitting in Generation Y and Z in the Agency Industry Kartika, Leni Ajeng; Gularso, Kurnadi; Pangaribuan, Christian Haposan
Jurnal Multidisiplin Indonesia Vol. 4 No. 8 (2025): Jurnal Multidisiplin Indonesia
Publisher : Riviera Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58344/jmi.v4i8.2420

Abstract

This research investigates the influence of digital fatigue on quiet quitting among Generation Y and Z employees in the agency industry, with occupational stress as a mediating variable. The study sampled 236 respondents from various divisions predominantly under contract employment and using digital technology intensively (10-12 hours daily). Validity and reliability tests confirmed the soundness of the measurement instruments. Structural Equation Modeling (SEM) analysis showed that digital fatigue significantly increases occupational stress and quiet quitting behaviors. Occupational stress also partially mediates the relationship between digital fatigue and quiet quitting. These findings highlight the critical impact of digital workloads on employee engagement and underline the need for managerial strategies to mitigate digital fatigue and occupational stress to enhance work productivity and reduce quiet quitting. The study contributes to practical solutions for managing employee well-being in highly digital and demanding agency work environments.
Co-Authors Aggraeni, Ella Intan Alif, Muhammad Gunawan Amini, Nuzulia Anggeliana, Dhea Antari, Ni Kadek Yuni Arief Perdana Kumaat Bambang Setiono Barlian, Erland Bernanda, Devi Yurisca Butar Butar, Ivan Destian Citra, Baiq Sany Ayu DANIAL THAIB Doa, Fidelia Novena Effendi, Sahlan Furqan, Farhan Galingging, Jesusha Glory Anemone Gularso, Kurnadi Hamidah, Rusyda Haqi Putri, Id'hayani Shavana Hong, Kristy islam, sri susilawati Iwan Setiawan Kartika, Leni Ajeng Kembau, Agung Stefanus Kurniawati, Regina Zaviera Anggi Laurinda, Cindy Luhur, Calista Maharani, Regita Maldini, Anak Agung Kompiyang Ratih Maria Francisca Lies Ambarwati Meliana Meliana Muhril Ardiansyah Muin, Oskar Ezra Alan Niha, Irma Shafika Nilam, Edric Budiman Novitasari, Evi Nurfaiza, Nazia Pananda Pasaribu, Pananda Pratama, Mohammad Harry Prayitno, Sentot Basuki Princes, Elfindah Ramadhanti, Jovita Riyanto, Ricarhdus Rikky Roemawi, Nathania Ferinda Santo Tjhin Setiawan, Johan Sherisa, Livia Alma Sitinjak, Martinus Fieser Tanuraharjo, Hans Harischandra Titanicko, Titanicko Tri Wismiarsi, Tri Vincent Vincent, Vincent Wanda, Meisya Wibowo, Dendy Yandi, Muhammad