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Herlina, Yeni
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Analysis Of The Community Satisfaction Index Regarding Public Services At The Pardasuka Village Office, Maje District, Kaur Regency Herlina, Yeni; Akbar , Kaisar; Irwanto , Tito
Multidisciplinary Journals Vol. 2 No. 4 (2025): Desember
Publisher : Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/mj.v2i4.1082

Abstract

The Public Satisfaction Index (PSI) is an evaluation instrument used to measure the level of public satisfaction with the quality of public services. This assessment is conducted by comparing public expectations with the actual services received. The purpose of this study was to analyze the Public Satisfaction Index (PSI) regarding public services at the Pardasuka Village Office, Maje District, Kaur Regency. The method used was quantitative research with a descriptive approach, utilizing a survey as the data collection technique. The sample consisted of 150 respondents selected using accidental sampling. Data were analyzed using the Public Satisfaction Index (PSI) method in accordance with Regulation of the Minister of Administrative and Bureaucratic Reform Number 14 of 2017. The results showed that the PSI score for public services in Pardasuka Village, Maje District, Kaur Regency was 77.69, which falls into the Good category (service quality B). Of the nine assessment elements, implementer behavior and complaint handling received the highest scores, while completion time and implementer competence were elements that still needed improvement. Overall, the public is satisfied with the services provided, but it is suggested that improvements be made, particularly in terms of time efficiency and increasing the competence of officers so that the quality of service can continue to be improved.
Pengaruh Intensitas Kebisingan Terhadap Stres Kerja Pekerja Di Area Produksi PT. XYZ Asih, Wenny Murdina; Herlina, Yeni
Menara Ilmu : Jurnal Penelitian dan Kajian Ilmiah Vol 20, No 1 (2026): Vol 20 No. 01 JANUARI 2026
Publisher : LPPM Universitas Muhammadiyah Sumatera Barat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31869/mi.v20i1.7562

Abstract

Kebisingan merupakan faktor bahaya fisik yang dapat memengaruhi kesehatan pekerja, termasuk memicu stres kerja. Penelitian ini bertujuan menganalisis hubungan antara intensitas kebisingan dengan tingkat stres kerja pada pekerja bagian produksi PT. XYZ. Metode penelitian menggunakan pendekatan kuantitatif dengan desain cross-sectional, melibatkan 35 responden melalui teknik total sampling. Pengukuran kebisingan dilakukan pada lima titik area produksi, sedangkan pengukuran stres kerja menggunakan kuesioner OSI-R. Analisis data dilakukan secara univariat dan bivariat menggunakan uji Chi-Square dengan tingkat signifikansi 0,05. Hasil penelitian menunjukkan bahwa empat dari lima titik pengukuran kebisingan melebihi nilai ambang batas ≥85 dBA, dengan kategori stres kerja responden berada pada tingkat sedang sebesar 62,86%. Hasil uji statistik menunjukkan hubungan signifikan antara kebisingan dan stres kerja dengan p-value sebesar 0,018. Temuan ini menunjukkan bahwa semakin tinggi paparan kebisingan, semakin tinggi tingkat stres yang dialami pekerja. Disarankan perusahaan menerapkan pengendalian kebisingan, rotasi kerja, penggunaan APD, dan intervensi psikososial untuk mencegah dampak jangka panjang terhadap kesehatan pekerja.Kata Kunci: Intensitas Kebisingan, Stres Akibat Kerja, Keselamatan Dan Kesehatan Kerja
Implementasi Program Keselamatan dan Kesehatan Kerja Peduli Bencana Banjir Bandang dalam Meningkatkan Keselamatan Masyarakat di Kecamatan Nanggalo Kota Padang Sumatera Barat: Implementasi Program Keselamatan dan Kesehatan Kerja Peduli Bencana Banjir Bandang dalam Meningkatkan Keselamatan Masyarakat di Kecamatan Nanggalo Kota Padang Sumatera Barat Ilma, Khaira; Herlina, Yeni; Zeswita, Armein Lusi; Murdina Asih, Wenny; Syafrina, Merri; Jasmi, Jasmi; A.T, Prihartono; Yuhendri, Danhas
Jurnal Pengabdian Kesehatan Komunitas Vol. 5 No. 3 (2025): JPKK Edisi Desember 2025
Publisher : STIKes Hang Tuah Pekanbaru

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25311/jpkk.Vol5.Iss3.2438

Abstract

Occupational safety and health (K3) is not only applied in industrial environments, but also plays an important role in disaster risk reduction efforts in the community. The low public understanding of K3 principles in dealing with disaster situations can increase the risk of accidents, injuries, and health problems. This community service activity aims to implement the K3 Disaster Care Program in improving public safety through an educational and participatory approach. Nanggalo District, Padang City is one of the areas affected by the current flash floods in West Sumatra. Flash floods can threaten public safety. The low public understanding and preparedness of the principles of occupational safety and health (K3) in disaster situations has the potential to increase the risk of injuries, accidents, and health problems. This community service activity aims to implement the K3 Disaster Care Program as an effort to improve the safety and preparedness of the Nanggalo District community in dealing with post-disaster conditions. The implementation method includes educational counseling on K3 and disasters, training in the use of personal protective equipment (PPE), safe disclosure simulations, and assistance in implementing safe behavior based on K3. The target of the activity is the general public, environmental cadres, and local volunteers. The results of the activity show an increase in public knowledge and awareness regarding the importance of implementing K3 principles in disaster mitigation and management, as well as increasing community skills in carrying out safe rescue and socialization actions. The implementation of the K3 Disaster Care Program is expected to be able to reduce the risk of accidents and health impacts due to disasters, as well as support the realization of a resilient and disaster-prepared community in Nanggalo District, Padang City. Abstrak Keselamatan dan kesehatan kerja (K3) tidak hanya diterapkan di lingkungan industri, tetapi juga memiliki peran penting dalam upaya pengurangan risiko bencana di masyarakat. Rendahnya pemahaman masyarakat terhadap prinsip K3 dalam menghadapi situasi bencana dapat meningkatkan risiko kecelakaan, cedera, dan gangguan kesehatan.  Kecamatan Nanggalo, Kota Padang merupakan salah satu wilayah yang terdampak banjir bandang yang terjadi saat ini di Sumatera Barat. Banjir Bandang dapat mengancam keselamatan masyarakat. Rendahnya pemahaman dan kesiapsiagaan masyarakat terhadap prinsip K3 dalam situasi bencana berpotensi meningkatkan risiko cedera, kecelakaan, dan gangguan kesehatan. Kegiatan pengabdian kepada masyarakat ini bertujuan untuk mengimplementasikan Program K3 Peduli Bencana sebagai upaya meningkatkan keselamatan dan kesiapsiagaan masyarakat Kecamatan Nanggalo dalam menghadapi kondisi pasca bencana. Metode pelaksanaan kegiatan meliputi penyuluhan edukatif mengenai K3 dan kebencanaan, pelatihan penggunaan alat pelindung diri (APD), simulasi evakuasi aman, serta pendampingan penerapan perilaku aman berbasis K3. Sasaran kegiatan adalah masyarakat umum, kader lingkungan, dan relawan setempat. Hasil kegiatan menunjukkan adanya peningkatan pengetahuan dan kesadaran masyarakat terkait pentingnya penerapan prinsip K3 dalam mitigasi dan penanggulangan bencana, serta peningkatan keterampilan masyarakat dalam melakukan tindakan keselamatan dan evakuasi yang aman . Implementasi Program K3 Peduli Bencana ini diharapkan mampu menurunkan risiko kecelakaan dan dampak kesehatan akibat bencana, serta mendukung terwujudnya masyarakat yang tangguh dan siaga bencana di Kecamatan Nanggalo, Kota Padang.
The Effect Of Supervision And Work Discipline On Employee Performance At The General Criminal Investigation Directorate Office Of The Bengkulu Provincial Police Dewa, Bara Calang; Herlina, Yeni; Irwanto, Tito; Putra, Iswidana Utama
Jurnal Pakar Manajemen Vol. 2 No. 2 (2026): Maret
Publisher : Utami Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70963/jpm.v2i2.513

Abstract

The purpose of this study is to determine the effect of supervision and work discipline on the performance of employees at the Bengkulu Regional Police Criminal Investigation Directorate. The population in this study consisted of all 112 employees at the Bengkulu Regional Police Criminal Investigation Directorate, with a sample size of 112 employees. The sampling technique used was cluster sampling. The data analysis technique used multiple linear regression: Y = 23.319+0.166X1+0.015X2, meaning that if supervision and work discipline are increased by 100%, employee performance will be 0.166 and 0.015, respectively. The results of the study show that by comparing the Fcount value with the Ftable value, it is known that the Ftable value is 3.757 > 3.16 and it can be concluded that supervision and work discipline have a significant effect on employee performance at the Bengkulu Regional Police Criminal Investigation Directorate Office. Based on the partial test, it is known that supervision has a positive and significant effect on the performance of employees at the Bengkulu Regional Police Headquarters' General Criminal Investigation Directorate with a sig value of 0.004 < alpha (0.05), while work discipline has a positive and insignificant effect on the performance of the Bengkulu Regional Police Headquarters' General Criminal Investigation Directorate with a sig value of 0.810 > alpha (0.05)
Co-Authors A.T, Prihartono Abi, Yudi Irawan Agung, Kimas Kurniawan Tando Ahmad Soleh Akbar , Kaisar Ariantara, Yudi Armein Lusi Zeswita Candriani, Afri Deri Yardiansyah Dewa, Bara Calang Effendi, Bahman Faadhil, M Abdurrahman Fitriano, Yun Ghoni, Deni Abdul Hanila, Siti Heryanti, Neli Ican Ramadis Ilma, Khaira Irwanto , Tito Jasmi Jasmi Lesmana, Rendy Melinda, Tri Febrina Muhammad Rahman Febliansa Mulyadi, Singgi Neri Susanti Nunuy Nurjanah Nurhuda, Denny Adrian Patrisia, Eka Salsa Prawitasari, Andriyani Putra, Iswidana Utama Putri, Annisa Rahma Putri, Lydia Gustina Putri, Riska Ayunda Retty Isnendes Setiawan, Naldi Subhi, Ramadan Syafrina, Merri Tito Irwanto, Tito Trisna, Rama Dita Waldani, Dina Wenny Murdina Asih Yanti, Rina Trisna Yayat Sudaryat Yuhendri, Danhas