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All Journal Jurnal Teknologi Informasi dan Ilmu Komputer Jurnas Nasional Teknologi dan Sistem Informasi Journal of Information Systems Engineering and Business Intelligence Jurnal Kajian Informasi & Perpustakaan Edcomtech Jurnal Kajian Teknologi Pendidikan Policy & Governance Review Jurnal RESTI (Rekayasa Sistem dan Teknologi Informasi) International Journal of Artificial Intelligence Research Journal of Government and Civil Society Masyarakat Telematika Dan Informasi : Jurnal Penelitian Teknologi Informasi dan Komunikasi Jurnal Teknoinfo Jurnal Sisfokom (Sistem Informasi dan Komputer) Jurnal Teknologi Sistem Informasi dan Aplikasi Jurnal Teknologi Dan Sistem Informasi Bisnis Jurnal Informatika Ekonomi Bisnis Jurnal Teknik Informatika (JUTIF) Abditeknika - Jurnal Pengabdian Kepada Masyarakat Asian Management and Business Review ETNIK : Jurnal Ekonomi dan Teknik Jurnal Impresi Indonesia Journal of Business, Social and Technology Eduvest - Journal of Universal Studies Jurnal Informatika Ekonomi Bisnis International Journal of Multidisciplinary Research of Higher Education (IJMURHICA) The Indonesian Journal of Computer Science Scientific Journal of Informatics
Lusa, Sofian
Fakultas Teknologi Informasi, Ilmu Komputer, Universitas Budi Luhur
Religion Aerospace Engineering Arts Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Mechanical Engineering Neuroscience Social Sciences Other

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Journal : Scientific Journal of Informatics

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Evaluation of Integrated Business Licensing System in Indonesia Using HOT-fit Model Masbudi, Handika; Husain, Husain; Lusa, Sofian; Sensuse, Dana Indra; Indriasari, Sofianti; Putro, Prasetyo Adi Wibowo
Scientific Journal of Informatics Vol. 11 No. 4: November 2024
Publisher : Universitas Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15294/sji.v11i4.14431

Abstract

Purpose: In an increasingly interconnected global economy, there is a growing recognition among governments of the importance of fostering an environment for businesses to thrive. Indonesia has introduced an integrated business licensing system that centralizes and automates the licensing and permitting processes, simplifying the journey for entrepreneurs, business owners, and government agencies. To multiply the benefits and effectiveness of the system, the government must assess the system to establish a firm basis for its ongoing advancement and enhancement. Methods: The evaluation of integrated business licensing system was conducted using the HOT-fit framework with the perspective of government agencies. Their involvement is crucial for effective licensing and supervision processes. Data was gathered through questionnaires and analyzed using the PLS-SEM method. Result: The findings revealed that system quality and service quality significantly influenced user satisfaction, whereas information quality, user satisfaction, organizational structure, and organizational environment positively impacted system usage. The results also showed that system usage and user satisfaction influenced net benefit. These results can be used to improve the system to match the government agencies’ expectations. Novelty: The novelty of this study lies in its research object which is an integrated system. This research provides insights for targeted improvements in technological, organizational, and human aspects of integrated system implementation.
Co-Authors Abdullah, Puja Putri Aditya, Silfa Kurnia Alfiani, Husna Altino, Iqbal Caraka Amir, Sopian Anditama, Muhammad Rizky Andriansyah, Chandra Ansis, Ronny Aprilia, Relaci Apriyana, Yeni Ariani, Septi Assaf Arief, Assaf Asykar, Mahmud Ali Azhari Rangkuti, Herry Baskoro, Aji Brillianto, Bramanti Cahyaningsih, Elin Dana Indra Sensuse Dea Valentina Devit Setiono Editha Putri, Sabrina Elisabeth , Damayanti Elisabeth, Damayanti Erisa Rizkyani Eva Hidayati, Isnina Farhan Fitriya, Ghina Ghaisani, Amanda Hadjar, Siti Hamid, Ricky Bahari Handoko, Lutvianto Pebri Hudoarma, Fathurahman Ma'ruf Husain Husain Inayah, Suci - Indra Sensuse , Dana Indra Sensuse, Dana Indra, Muhammad Nadhirsyah Indriasari , Sofiyanti Indriasari, Sofianti Iriyanti, Iindra Irmayani, Irni Jallow , Fatoumatta Binta Jannah, Miskol Jasir, Khalid Khusnu Perdani, Mizana Kunto D.A , Himawan Kurnia Aditya, Silfa Masbudi, Handika Muhammad Rizki Mutia Mayanda , Alia Nadya Safitri Nadya Safitri, Nadya Nur Chasanah Nur Chasanah Nur Indrawati, Nur Nurcholis Ramlan Nuswantara, Prasetya Gilang Patria, Nusandika Pradipta, Dhea Junestya Prasetyo Adi Prasetyo Adi Wibowo, Prasetyo Adi Prastowo, Rahardito Dio Pratiwi, Maharani Eka Prima, Pudy Purnomo, Dencaswo Putri, Sabrina Editha Putro , Prasetyo Adi Wibowo Putro, Prasetyo Adi Wibowo Raafigustina, Try Annisa Ramadhan, Yudistira Richi R. Siregar, Jani Ridwan Afandi Rina Rahmawati, Rina Riri Satria Rizki Kurniawan, Rizki Rizky, Fajar Ruliputra, Ricky Nauvaldy Saddam, Muhammad Samidi Samidi, Samidi Saputro, Singgih Dwi Sayyidah, Mutia Sensuse, Dana I. Sihombing , Boy Sandi Kritian Sinaga, Andri Parulian Sitompul, Sabar Sofiyanti Indriasari Sudarto, Reska Nugroho Tereuri, Shabrina Trimanadi, Raden Vinc, Richard Wibowo Putro, Prasetyo Adi Wibowo, Wahyu Setyawan Yaziji, Warda Yulia Kurniawati