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Ma'ruf, Adnan
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Humanities

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KUALITAS PELAYANAN PUBLIK DI KANTOR SATUAN PENYELENGGARA ADMINISTRASI SIM SATLANTAS POLRES TAKALAR Candra, Siti Widya; Hakim, Lukman; Ma'ruf, Adnan
Kajian Ilmiah Mahasiswa Administrasi Publik (KIMAP) Vol 6, No 2 (2025): April 2025
Publisher : Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/kimap.v6i2.17480

Abstract

This research aims to evaluate the quality of public services for making driving licenses at the Takalar Police traffic police driving license administration unit office by considering analysis of service costs, service facilities and service attitudes. The research method uses a descriptive qualitative approach where data is obtained through interviews, observations and documentation in the field involving various related parties such as traffic police officers and SIM service users who have direct experience with services at the Takalar Police Traffic Unit. The results of the research show that the quality of public services at the Takalar Police traffic police office is influenced by several inhibiting factors such as service costs, service attitudes of officers, inadequate availability of facilities and still need to be improved. In-depth analysis of aspects that provide a comprehensive picture of the quality of public services at the Takalar Police Traffic Unit.
TRANSPARANSI PROGRAM BANTUAN LANGSUNG TUNAI DANA DESA DALAM PENANGGULANGAN WABAH COVID-19 DI DESA JENETALLASA KECAMATAN PALLANGGA KABUPATEN GOWA Riskasari, Riskasari; Ma'ruf, Adnan; Muhiddin, Amir
Kajian Ilmiah Mahasiswa Administrasi Publik (KIMAP) Vol. 4 No. 5 (2023): Oktober 2023
Publisher : Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/kimap.v4i5.12101

Abstract

This study aims to determine the Transparency of the Village Fund Direct Cash Assistance Program in Combating the Covid-19 Outbreak in Jenetallasa Village, Pallangga District, Gowa Regency. The type of research used is qualitative research methods and descriptive research types. The results of the study consist of four indicators, namely (1) Availability and accessibility of BLT-DD management documents, the community has not had access to obtain information related to important points in BLT-DD management. (2) Clarity and completeness of information on BLT-DD management, the public did not receive clear information about BLT-DD because of the representation of RT heads in the preparation of BLT-DD. (3) Openness of the BLT-DD management process, the village government has billboards and information boards and cooperates with the head of the RT in conveying BLT-DD information to the community. (4) Regulations that guarantee transparency of BLT-DD management, the regulatory framework used by the village government is regulation from the center and has been specified in the regent's rules, but there is no separate regulation from the village government regarding transparency of BLT-DD management in Jenetallasa Village.
KUALITAS PELAYANAN PUBLIK PADA ERA NEW NORMAL DI KANTOR KELURAHAN LIMBUNG KECAMATAN BAJENG KABUPATEN GOWA Syamsinar, Syamsinar; Hakim, Lukman; Ma'ruf, Adnan
Kajian Ilmiah Mahasiswa Administrasi Publik (KIMAP) Vol. 5 No. 1 (2024): Februari 2024
Publisher : Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/kimap.v5i1.12143

Abstract

Tujuan penelitian ini adalah untuk mengetahui kualitas pelayanan publik di era new normal di kantor Desa Limbung Kecamatan Bajeng Kabupaten Gowa. Penelitian ini menggunakan jenis penelitian kuantitatif dengan jenis penelitian deskriptif. Populasi dan sampel dalam penelitian ini berjumlah 79 anggota masyarakat yang sedang mengurus dokumen/berkas. Teknik pengumpulan data menggunakan observasi, angket (angket), dan dokumentasi studi. Uji kualitas data menggunakan uji validitas dan reliabilitas. Hasil penelitian ini menunjukkan bahwa kualitas pelayanan publik dikategorikan sangat baik. Hal ini dapat dilihat dari rekapitulasi masing-masing indikator meliputi indikator Ketepatan Waktu dengan persentase 67,02%, Indikator Service accuracy dengan persentase 79,87%, indikator keramahan dan sopan santun dengan persentase 88,54%, indikator kenyamanan dengan persentase 85,56%, indikator kenyamanan dengan persentase 86,32%, dan indikator atribut pelayanan dengan persentase 78,86%. 
IMPLEMENTASI PERATURAN BUPATI TENTANG PENGURANGAN PENGGUNAAN PLASTIK DI KABUPATEN BANTAENG Saleh, Citra Puspita; Setiawati, Budi; Ma'ruf, Adnan
Kajian Ilmiah Mahasiswa Administrasi Publik (KIMAP) Vol. 4 No. 6 (2023): Desember 2023
Publisher : Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/kimap.v4i6.13738

Abstract

The purpose of this study was to find out the implementation of the district head's regulations in  reducing the use of plastic in Bantaeng Regency. This study used qualitative research. Informants in this study used  five people. The research data was collected through observation, interviews, and documentation. The results showed that the implementation of the Regent's Regulation on Reducing the Use of Plastic in Bantaeng Regency had not been effective in terms of financial resources that were still limited so that the allocation of funds for facilities and infrastructure was still lacking, such as the lack of available garbage trucks, so that the accumulation of plastic waste still occurred frequently. On the other hand, although guidance and counseling had been held on how to reduce the use of plastic and manage plastic waste through 3R (Reuse, Reduce, Recycle) which was carried out by the Environmental Service in collaboration with retail entrepreneurs and sub-districts in Bantaeng Regency. But it all came back to the awareness and concern of each individual in preserving the environment. The level of public concern for the environment was still low.
STRATEGI DALAM PENGEMBANGAN POTENSI WISATA ALAM BANTIMURUNG Faiza Asma, Andi Afifah; Ma'ruf, Adnan; Tahir, Nurbiah
Kajian Ilmiah Mahasiswa Administrasi Publik (KIMAP) Vol. 5 No. 1 (2024): Februari 2024
Publisher : Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/kimap.v5i1.14067

Abstract

This study aims to determine the Strategy for the Development of Bantimurung Natural Tourism Potential at the Tourism Office of Maros Regency. This type of research used is qualitative. phenomenological type. The data collection technique used is observation, interview. The results of this study indicate that the development strategy carried out by the Tourism Office is the need to improve the quality of human resources, such as increasing awareness in keeping the environment clean. There is provision of special funds by the Tourism Office specifically for Bantimurung tourism to finance and facilitate areas within the Bantimurung area and also to provide adequate facilities and infrastructure in the Bantimurung Nature Tourism area. The strategy for developing the natural tourism potential of Bantimurung at the Tourism Office uses several strategy indicators proposed by Chandler in (Rangkuti Freddy, 2006), namely 1) Human Resources, 2) Funds, 3) Information and Technology, 4) Facilities and Infrastructure.
IMPLEMENTASI PENGGUNAAN ANGGARAN DANA DESA DALAM PEMBANGUNAN INFRASTRUKTUR Anita, Julia Sri; Fatmawati, Fatmawati; Ma'ruf, Adnan
Kajian Ilmiah Mahasiswa Administrasi Publik (KIMAP) Vol. 5 No. 1 (2024): Februari 2024
Publisher : Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/kimap.v5i1.14068

Abstract

This study aims to determine the implementation of the village fund budget in supporting infrastructure development in Pattappa Village, Pujananting District, Barru Regency. This study uses a qualitative method with a descriptive type. The results of the research can be seen from 4 aspects, namely: (1) communication carried out by the village government with the community through socialization activities and village meetings is able to show that the village government has consistent attitudes and perceptions of SOP so that the community feels satisfied with the performance village government. (2) The resources owned by the Pattappa village government are good enough. (3) Disposition (disposition) related to the attitude of the implementer, the village government always tries to maximize the performance of village officials to improve the quality of good performance so that it has an impact on improving community welfare. (4) The bureaucratic structure of the village government in carrying out its duties must be in accordance with the basic performance measures and adapted to the existing understanding and procedures.
PENGARUH PROFESIONALISME KERJA PEGAWAI TERHADAP KUALITAS PELAYANAN PUBLIK DI KABUPATEN KOLAKA UTARA Khatimah, Ridha Khusnul; Hakim, Lukman; Ma'ruf, Adnan
Kajian Ilmiah Mahasiswa Administrasi Publik (KIMAP) Vol. 5 No. 2 (2024): April 2024
Publisher : Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/kimap.v5i2.14132

Abstract

This study aims to determine the effect of employee professionalism on the quality of public services at the population and civil registration services in Kolaka Utara district. The main problem in this research is that the writer finds that the level of work professionalism is not entirely good. The type of research used is quantitative research that aims to describe the object of research or research results through data or samples, the data collection techniques used are observation, questionnaires and documentation. The method in this study used a simple regression analysis method with hypothesis testing, namely the T test. The number of samples was 50 people using the Incidental Sampling Technique Method. Based on the statistical results of the t-test for the variable employee work professionalism, a significance level of 2.699  r^table 0.278 was obtained which succeeded in proving that "Employee work professionalism has a significant effect on the quality of public services in the population and civil registration services of Kolaka Utara district. Statistically, it can be shown that the professionalism of employee work does have a significant influence on the quality of public services at the Population and Civil Registry Service in North Kolaka Regency.
EFEKTIVITAS PEMBERIAN TAMBAHAN PENGHASILAN PEGAWAI (TPP) TERHADAP KINERJA PEGAWAI Thahir, Muhammad Ardhyan; Wahid, Nur; Ma'ruf, Adnan
Kajian Ilmiah Mahasiswa Administrasi Publik (KIMAP) Vol. 5 No. 6 (2024): Desember 2024
Publisher : Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/kimap.v5i6.15563

Abstract

The aim of this research is to describe the effectiveness of employee performance at the West Sinjai District Office from the aspects of work quantity, work quality and time utilization. This type of research uses qualitative research methods. The data collection techniques used were observation, direct documentation interviews in the field, the informants in this study consisted of 3 people. The results of this research show that in terms of the performance indicators used, they include: (1) the quantity of work after providing additional income, employees are more active in providing information to the public (2) the quality of work of West Sinjai District office employees is seen from the perspective of knowledge regarding their duties and obligations in accordance with each employee is able to understand their field. Even the targets or results are as expected (3) utilization of time Looking at the results of the interview above, it appears that there are still employees who lack discipline even though employees have been given additional employee income as additional income in the hope that employees can work optimally and optimally in carrying out their duties.
EFEKTIVITAS PEMBERIAN TAMBAHAN PENGHASILAN PEGAWAI (TPP) TERHADAP KINERJA PEGWAI DI KANTOR KECAMATAN SINJAI BARAT Thahir, Muhammad Ardhyan; Wahid, Nur; Ma'ruf, Adnan
Kajian Ilmiah Mahasiswa Administrasi Publik (KIMAP) Vol. 5 No. 4 (2024): Agustus 2024
Publisher : Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/kimap.v5i4.15564

Abstract

The aim of this research is to describe the effectiveness of employee performance at the West Sinjai District Office from the aspects of work quantity, work quality and time utilization. This type of research uses qualitative research methods. The data collection techniques used were observation, direct documentation interviews in the field, the informants in this study consisted of 3 people. The results of this research show that in terms of the performance indicators used, they include: (1) the quantity of work after providing additional income, employees are more active in providing information to the public (2) the quality of work of West Sinjai District office employees is seen from the perspective of knowledge regarding their duties and obligations in accordance with each employee is able to understand their field. Even the targets or results are as expected (3) utilization of time Looking at the results of the interview above, it appears that there are still employees who lack discipline even though employees have been given additional employee income as additional income in the hope that employees can work optimally and optimally in carrying out their duties.
Pengelolaan Ruang Terbuka Hijau Oleh Dinas Lingkungan hidup Kabupaten Gowa Putri, Nurfasani; Fatmawati, Fatmawati; Ma'ruf, Adnan
Kajian Ilmiah Mahasiswa Administrasi Publik (KIMAP) Vol. 5 No. 4 (2024): Agustus 2024
Publisher : Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/kimap.v5i4.15728

Abstract

Environmental management is closely related to the welfare of society, with good and correct management and protection of the environment can realize the welfare of society in a country. This research aims to determine the  of green open space management by the Gowa district environmental service. This research uses a qualitative descriptive method with data collection techniques using observation, interviews and documentation. The informants in this research were 3 people consisting of the Secretary of the Environmental Service, Head of the Waste Parks or Tahura Division, Functional Staff.The results of this research indicate that the of green open space management by the Gowa district environmental service is generally quite good but has not been implemented optimally in terms of aspects: (1) planning/implementation, planning/implementation of activities is not sufficient due to lack of facilities and infrastructure is still limited (2) organization, organization in this activity is quite good because there are many agencies involved in greening management (3) supervision, supervision in this activity is not good enough because plant resource officers are still quite low and become wrong a significant obstacle to green management.
Co-Authors ., Haerana Abdul Kadir Abdul Mahsyar Akbar, A Muh Alwilah Amir Muhiddin, Amir Andi Rosdianti Razak, Andi Rosdianti Anita, Julia Sri Ansari, Isa Anugrah, Dian Anwar Parawangi, Anwar Budi Setiawati Burhanuddin Burhanuddin Candra, Siti Widya Faiza Asma, Andi Afifah Fatmawati, Fatmawati Hasan, Puput Irfan Z, Muh Jaelan Usman, Jaelan Kartini, Nur Malitasari Khatimah, Ridha Khusnul Lukman Hakim Mappamiring Mappamiring Maria Ulfa Mone, Ansyari Muh Ali Imran, Muh Ali Muhammad Yusuf Muhammadiyah, Muhammadiyah Munawara, Munawara Nasriani Nasriani Nirmala Nirmala, Nirmala Nur Aisyah Nur Wahid, Nur Putri, Nurfasani Rahmatia Rahmatia, Rahmatia Ramlah Ramlah Risdayanti, Risdayanti Riskasari Riskasari, Riskasari Saleh, Citra Puspita Serniati, Epi Indah Srianti Srianti, Srianti Sudarmi Sudarmi Sugeng Santoso Sukran, Sukran Sulfiyah, Alfiyana Syafruddin, Syafitri Syamsinar Syarifuddin, Amalia Tahir, MUH Tahir, Nurbiah Thahir, Muhammad Ardhyan Usman, Febryanti