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Journal : Jurnal Organisasi Dan Manajemen

The Influence of Pay Satisfaction, Job Satisfaction, Competence, and Turnover Intention on the Service Quality of Honorary Employees in the Airport Operational Unit Office of Class III North Kalimantan Asnoni, Asnoni; Sambung, Roby; Milwan, Milwan
Jurnal Organisasi dan Manajemen Vol. 17 No. 1 (2021): January - June
Publisher : LPPM Universitas Terbuka

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33830/jom.v17i1.977.2021

Abstract

The study aims to determine the effect of pay satisfaction, employee job satisfaction, and competence on turnover intention and its impact on the service quality of honorary employees. The research method is quantitative research by the survey through questionnaires. The research sample was honorary employees in the Airport Operational Unit Office of Class III Kol. RA. Bessing Malinau, Tanjung Harapan, and Nunukan who have worked for more than 1 (one) year as many as 85 employees. The sampling technique in this study is a proportionate stratified random sampling technique. This research was conducted in September 2019 to February 2020. Data were analyzed using SEM PLS analysis. The results showed that pay satisfaction and job satisfaction had a significant and positive effect on service quality. Pay satisfaction, job satisfaction, and competence had a significant and negative effect on turnover intention. The turnover intention had a significant and negative effect on service quality. Pay satisfaction had a significant and indirect positive effect on service quality through turnover intention. Job satisfaction and competence did not have a significant indirect effect on service quality through turnover intention. Evaluation of employee satisfaction and competence in the organization is important to be carried out regularly. The most important thing is that this research will contribute to the body of knowledge, especially in human resource management science.
Effect of Reward, Work Environment, and Motivation towards Performance of the Millennial Generation in the Central Bureau of Statistics of East Kalimantan Province MT, Indah Cahyani; Rahmawati; Milwan
Jurnal Organisasi dan Manajemen Vol. 17 No. 1 (2021): January - June
Publisher : LPPM Universitas Terbuka

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33830/jom.v17i1.1065.2021

Abstract

A success of a work organization is strongly influenced by employee performance. To achieve this success requires a strong foundation from its employees, including the motivation that can be supported from the work environment and awards given by the organization. For the Central Bureau of Statistics in the Province of East Kalimantan, this is a challenge to achieve higher work performance and compete with other districts / cities in Indonesia. This study aims to analyze the influence of the work environment and appreciation of motivation and the effect of motivation on performance on Millennial Generation within the Central Bureau of Statistics of East Kalimantan Province. The population in this study were all employees of the Central Bureau of Statistics of East Kalimantan Province. Whereas the sample are employees of the Central Bureau of Statistics of East Kalimantan Province with age constraints of 25-40 years (129 samples). The data was collected using an electronic questionnaire to the respondents. To answer the problems in research and testing of research hypotheses, it uses Structural Equation Modeling (SEM) analysis by using Partial Least Square (PLS) with the help of SmartPLS 3.0 software. The results of this study indicate that (1) award influences motivation on Millennial Generation in the environment of Central Bureau of Statistics of East Kalimantan Province (2) work environment influences motivation on Millennial Generation in the environment of Central Bureau of Statistics of East Kalimantan Province (3) motivation influences performance on Millennial Generation in the environment of Central Bureau of Statistics of East Kalimantan Province (4) awards, work environment, and motivation affect the performance of the Millennial Generation in the environment of Central Bureau of Statistics of East Kalimantan Province.
The Effect of Competence, Motivation, Work Environment and Work Facilities on The Expenditure Treasurer Performance Mohamad Fajar Budiman; Akadun Akadun; Milwan Milwan
Jurnal Organisasi dan Manajemen Vol. 18 No. 2 (2022)
Publisher : LPPM Universitas Terbuka

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33830/jom.v18i2.3135.2022

Abstract

Purpose – This study aims to determine and analyze the effect of competence, motivation, as well as work environment and facilities on the performance of the expenditure treasurer at the APBN management unit in North Kalimantan Province. Methodology – The participants were 213 expenditure treasurers which were selected by the simple random sampling technique. Furthermore, the number of samples was determined by using the Yamane formula and a total of 139 respondents were obtained. The data collection technique used questionnaires, namely the Guttman, Likert, and Rating Scales. In addition, the data were analyzed using multiple linear regression with the aid of SPSS For Windows. Findings – The results showed competence, motivation, as well as work environment and facilities had a positive and significant effect on the performance of the expenditure treasurer. Therefore, each of the work units managing the State Budget in North Kalimantan Province needs to pay more attention to the factors that affect performance. Originality – This study provides a new perspective on the effect of competence, motivation, as well as work environment and facilities on expenditure treasurer performance, which has never been carried out in previous literature.