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All Journal Nurani: Jurnal Kajian Syariah dan Masyarakat Jurnal Ilmiah Ekonomi Islam Jurnal Masharif al-Syariah: Jurnal Ekonomi dan Perbankan Syariah JURNAL PENDIDIKAN TAMBUSAI Al-Masharif: Jurnal Ilmu Ekonomi dan Keislaman Zhafir | Journal of Islamic Economics, Finance, and Banking eCo-Buss Jurnal Ekonomi Syariah, Akuntansi dan Perbankan (JESKaPe) Jurnal Baabu Al-ilmi : Ekonomi dan Perbankan Syariah MALIA: Journal of Islamic Banking and Finance Bertuah : Jurnal Syariah dan Ekonomi Islam Jurnal Ekonomi Rabbani EKSYA: Jurnal Ekonomi Syariah Jurnal Riset Manajemen dan Akuntansi (JURIMA) Al Fiddhoh: Journal of Banking, Insurance, and Finance International Journal of Economics (IJEC) Jurnal Perbankan Syariah Darussalam (JPSDa) Journal of Student Research Transformasi: Journal of Economics and Business Management Digital Bisnis: Jurnal Publikasi Ilmu Manajemen Dan E-commerce Jurnal Publikasi Ilmu Manajemen J-ISACC : Journal of Islamic Accounting Competency Maliki Islamic Economics Journal Jurnal Manajemen Keuangan Syariah Jurnal Kajian Dan Penalaran Ilmu Manajemen AT-TIJARAH: Journal Islamic Banking and Finance Research Jurnal Ilmiah Ekonomi dan Manajemen Nian Tana Sikka: Jurnal Ilmiah Mahasiswa Jurnal Sains Student Research Jurnal Penelitian Ilmu Ekonomi dan Keuangan Syariah Maslahah: Jurnal Manajemen dan Ekonomi Syariah Ebisnis Manajemen Journal Economic Excellence Ibnu Sina Anggaran: Jurnal Publikasi Ekonomi dan Akuntansi Santri : Jurnal Ekonomi dan Keuangan Islam JIMEB: Jurnal Ilmiah Manajemen, Ekonomi dan Bisnis Jurnal Inovasi Ekonomi Syariah dan Akuntansi JURNAL AKADEMIK EKONOMI DAN MANAJEMEN Margin : Journal of Islamic Banking Al-Intaj : Jurnal Ekonomi dan Perbankan Syariah BAABU AL-ILMI: Ekonomi dan Perbankan Syariah Jurnal Ilmiah Manajemen Dan Kewirausahaan MUARA EKONOMI : Jurnal Ilmiah Ilmu Ekonomi, Manajemen & Bisnis ICONS
Erwin Saputra Siregar
UIN Sulthan Thaha Saifuddin Jambi
Religion Agriculture, Biological Sciences & Forestry Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Public Health Social Sciences Other

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Journal : ICONS

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ANALISIS MINTA MASYARAKAT KECAMATAN PEMENANG BARAT DALAM MENGGUNAKAN BANK SYARIAH Nurhayati; Erwin Saputra Siregar
ICONS: Islamic Economics Journal Vol. 3 No. 1 (2026): ICONS : Islam Economics Journal
Publisher : Fakultas EKonomi dan Bisnis Islam UIN Sulthan Thaha SAifuddin Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30631/icons.v3i1.5819

Abstract

This study aims to analyze the interest of the community in Pemenang Barat District in using Islamic banking services. The research employed a qualitative approach with data collected through in-depth interviews with local residents. The findings indicate that the community’s interest is influenced by several key factors, including their level of knowledge regarding Islamic banking principles, prior experiences with sharia-compliant products, the religious values they uphold, and social support from their environment. Furthermore, service accessibility and outreach efforts by Islamic banks also play significant roles in enhancing community interest. Based on these findings, it is expected that Islamic banks will intensify educational initiatives and expand service coverage so that more people will  be  encouraged  to  shift  to  the  Islamic  banking  system.
PENGARUH KUALITAS LAYANAN DAN FITUR BSI MOBILE TERHADAP KEPUASAN PENGGUNA DI KALANGAN MAHASISWA UIN SULTHAN THAHA SAIFUDDIN JAMBI Hamidah Suci Rahmadani; Erwin Saputra Siregar
ICONS: Islamic Economics Journal Vol. 3 No. 1 (2026): ICONS : Islam Economics Journal
Publisher : Fakultas EKonomi dan Bisnis Islam UIN Sulthan Thaha SAifuddin Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30631/icons.v3i1.5825

Abstract

This study aims to determine the effect of service quality and feature preferences on BSI Mobile user satisfaction among students at UIN Sulthan Thaha Saifuddin Jambi. The method used was a quantitative study with an associative approach, with data analysis using Partial Least Squares-Structural Equation Modeling (PLS-SEM) using SmartPLS software. The study sample consisted of 175 respondents. The results showed that BSI Mobile service quality had a positive and significant effect on user satisfaction. The higher the perceived service quality, the higher the level of student satisfaction. BSI Mobile features were also shown to significantly influence user satisfaction, with useful, easy-to-use, secure, and visually appealing features providing a positive user experience. Simultaneously, BSI Mobile service quality and features significantly influenced user satisfaction, contributing 39.1%, while the remainder was influenced by other factors outside the study. The findings of this study are expected to provide input for Bank Syariah Indonesia to continuously improve service quality and develop digital features to increase user satisfaction and loyalty, particularly among students, a potential segment.
Co-Authors A Tarmizi - A.A. Miftah Abd Malik Abd. Malik Addiarrahman Agustina Mutia Agustina Mutia Ahmad Fatoni Ahmad Tarmidzi Ambok Pangiuk Ambok Pangiuk Andi Cahyono Anggraini, Dian Septi Anita Santri Caniago Anzu Elvia Zahara Ardiyansah Ardiyansah Arianti, Asna Arsa Arsa Arsa Arsa Arsa Arsa Assaidiqi, M. Irfan Aysah putri mahardika Aztyara Ismadharliani Bambang Kurniawan Bambang Kurniawan Chatarina Umbul Wahyuni Dayyesi, Hermika Dessy Anggraini Eja Armaz Hardi Elyanti Rosmanidar Erliyana, Nova Firman Syah Noor Fitri Andriyani Gusmila Sari Hamdani Akbar Hamidah Suci Rahmadani Hanny Musyayyadah Hermika Dayyesi Hidayat, Wahyu Toni Irmayuliana Irmayuliana Irmayuliana, Irmayuliana Laily Ifazah Lia Rahmasari Lubis, Puteri Anggi M. Aditya M. Fathan Amin Mariyani Mariyani Mariyani, Mariyani Meisha Nabilla Putri Meisha Nabilla Putri Mellya Embun Baining Mellyani, Netty Purnama Sari Menik Anjarwasih Muhadan Nurvianto Muhamad Subhan Muhammad Chalifatul Mu’minin Assidqie Muhammad Rezi Muhammad Rezi Muhammad Subhan Nanda Putra Rahmadan, Ferdy Nasrullah Alhadiid Nazori, Nazori Nikmatul Maula Nikmatul Maula Novi Mubyarto Nur Arafah Nur Arafah Nurfitri Martaliah Nurhaya Nurhaya Nurhayati Nurlia Fusfita Ogi Saputra Oktavia Sri Wardani Pipit Putriani Puteri Anggi Lubis Putri Nur Kholida Zifa Rabiatul Adawiah Rabiyatul Alawiyah Rabiyatul Alawiyah Rafidah Rafidah Rafidah RAfidah Rafidah Rafidah Rahmi Mardhatillah Ria Anggilia Rizky Fitra Ananda Rusmiyati, Melly Saijun Saijun Salsadila Habiba Sari Yana Siregar Siregar Sari, Welly Puspita Silvia Nurfajriati Silvia roza Siregar, Fitri Ana Siregar, Sari Yana Siregar Siska Anggraini Sissah Sissah Sissah Sissah Siti Nurhaliza Sri Rahma Suchi Soumi Shinta Sucipto Sucipto Sucipto Sucipto Sucipto Sucipto Sukma Gusti Armaida Supriadi Supriadi Titin Agustin Nengsih Usdeldi, Usdeldi Wahyu Toni Hidayat Wanda Wanda wati, asiah Wawan Hendriawan Welly Puspita Sari Winy Meldiani Yulistiani Yulistiani, Yulistiani Yunisa Putri Elsanti Zaidan, Mustafa Zilhikmah Safitri