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All Journal Professional : Jurnal Komunikasi dan Administrasi Publik JURNAL ILMU PEMERINTAHAN MIMBAR : Jurnal Penelitian Sosial Dan Politik JPSI (Journal of Public Sector Innovations) PERSPEKTIF PARETO : Jurnal Ekonomi dan Kebijakan Publik JURNAL PUBLISITAS Bima Journal : Business, Management and Accounting Journal Jurnal Multidisiplin Dehasen (MUDE) JURNAL MANAJEMEN MODAL INSANI DAN BISNIS (JMMIB) SENGKUNI Journal (Social Science and Humanities Studies) Journal of Social Science and Humanities (JoSSH) Jurnal Entrepreneur dan Manajemen Sains MIMBAR : Jurnal Sosial dan Pembangunan Indonesian Journal of Public Administration Review JURNAL ISIP VOICE : Jurnal Ilmu Sosial dan Ilmu Politik El-Mujtama: Jurnal Pengabdian Masyarakat Journal of Innovative and Creativity Indonesian Journal of Social Sciences, Policy and Politics (IJSSPP)
Aprianty, Henny
Universitas Prof Dr Hazairin SH
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Analisis Kualitas Pelayanan Pernikahan Dan Rujuk Dalam Meningkatkan Pelayanan Prima Kantor Urusan Agama Kecamatan Selebar Kota Bengkulu Alexsander Alexsander; Wardiansyah Wardiansyah; Henny Aprianty; Heru Purnawan
SENGKUNI Journal (Social Science and Humanities Studies) Vol 4, No 1 (2023)
Publisher : Perkumpulan Dosen Muda (PDM) Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37638/sengkuni.4.1.29-34

Abstract

Kualitas layanan dalam meningkatkan pelayanan prima sangat penting dilakukan guna kemajuan dalam suatu organisasi secara efektif dan efisien. Penelitian ini bertujuan untuk mengidentifikasi faktor pendukung dan penghambat dalam pelaksanaan pelayanan prima masyarakat dengan menganalisis kualitas pelayanan perkawinan dan perkenalan di peningkatan pelayanan primer Kantor Urusan Agama Selebar Kota Bengkulu. Dengan metode kualitatif ada Enam teori yang digunakan dalam  pelaksanaan pelayanan prima di KUA Kecaamatan Selebar yaitu Transparansi, Akuntabilitas, responsibilitas, Kondisional, Partisipatif, Kesamaan hak dan Keseimbangan hak dan kewajiban dan Kendala yang dihadapi pihak KUA Kecamatan selebar dalam memberikan Pelayanan Nikah dan Rujuk adalah adanya Pemalsuan data, Pernikahan dibawah umur dan masalah sarana. Dan diharapkan untuk kedepannya pihak KUA Kecamatan Selebar dapat meningkatkan Pelayanan publik terhadap masyarakat diharapkan dapat maksimal dan lebih baik lagi.
Peran Ditsamapta dalam Meningkatkan Pelayanan Publik untuk Mewujudkan Polisi Republik Indonesia yang Presisi Aprianty, Henny; Rudiyanto, George; Dani, Rahiman; Purnawan, Heru; Yanto, Hernowo Novi
Jurnal Publisitas Vol 9 No 2 (2023): April
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat (LPPM), Sekolah Tinggi Ilmu Sosial dan Ilmu Politik (STISIPOL) Candradimuka Palembang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37858/publisitas.v9i2.321

Abstract

The Directorate of Samapta (Ditsamapta) is a work unit at the Polda level under the Kapolda. Samapta is in charge of carrying out four activities namely Arrangement, Guard, Escort and Patrol (Turjawali). Crowd control (Dalmas). Seacrh And Rescue (SAR), as well as Animal Assistance (k-9). Samapta's main task is to carry out the function of the police as a preventive or preventive task against violations of the law or disruption of the Kamtibmas, carry out early stages of repressive action as well as other forms of disturbance of the Kamtibmas. Efforts to carry out police functions according to Law of the Republic of Indonesia Number 2 of 2002 concerning the Police of the Republic of Indonesia "that the maintenance of domestic security includes public order, law enforcement, protection, protecting the community, and service to the community is carried out by the Indonesian National Police as an instrument of the state which assisted by society by upholding human rights”. The provision of services in this case must be given special attention because it involves the interests of the people. The implementation of the same tasks influences human resources and existing facilities and infrastructure because these two factors also influence the results of the performance of officers in the field. In community service by the police carried out by the Samapta Directorate it has not been fully achieved because in carrying out tasks in the samapta function there are still a number of things that affect work in providing public services. Public services carried out by the Samapta directorate include patrol activities.
Budaya Kerja Polri dalam Sistem Pelayanan Masyarakat di Polres Bengkulu Tengah Henny Aprianty; Saikal Mulyadi; Rahiman Dani; Heru Purnawan
PERSPEKTIF Vol. 12 No. 3 (2023): PERSPEKTIF, July
Publisher : Universitas Medan Area

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31289/perspektif.v12i3.9628

Abstract

This article aims to discuss police services which ideally must work in a systematic, orderly, and controlled manner based on predetermined rules, which in reality have not been fully implemented. However, there are still complaints about the state of service to the community managed by the state apparatus, namely (POLRI), so it is necessary to increase service discipline and productivity by introducing a culture with work cultural values that are in harmony with national morals, values, and culture. The focus of the main discussion that will be put forward and explored in this work concerns the work culture of the police in the Central Bengkulu Police community service system. The purpose of this is to analyze the work culture of the police within the police staffing system in Central Bengkulu. The research in this work uses descriptive and qualitative methods; The material for this research comes from primary data and secondary data. Documentation, observation, and interviews are used as techniques in data collection. Data analysis with qualitative methods is presented descriptively. The results of this study indicate that: The work culture of the Police in the Bengkulu Police community service system has been carried out appropriately and responsibly following the work culture, regulations, and values. Officers also meet the requirements and are responsible for implementing a police work culture in the Central Bengkulu Police social service system. The expected implication of this study is that with a work culture that is in harmony with regional culture and the basis of the state, the apparatus can carry out work activities to the maximum and wholeheartedly in the Central Bengkulu region.
Pengaruh Kualitas Pelayanan terhadap Kepuasan Masyarakat pada Dinas Perikanan Kabupaten Mukomuko Aprianty, Henny; Marlenni, Desmi; Sakti, Budiman; Purnawan, Heru; Dani, Rahiman
Jurnal Publisitas Vol 10 No 1 (2023): Oktober
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat (LPPM), Sekolah Tinggi Ilmu Sosial dan Ilmu Politik (STISIPOL) Candradimuka Palembang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37858/publisitas.v10i1.327

Abstract

This research was conducted at the Mukomuko Fisheries Service. The purpose of this research is to know the impact of reliability, responsiveness, safety, empathy, and concreteness on the satisfaction of the person being treated. This research was conducted using quantitative research where the main source of information was the people selected as respondents. Respondents were selected using a purposive sampling technique. Up to 75 people were interviewed using a non-probability-based sampling technique. Researchers used the main survey instrument (questionnaire) to collect data. Each question in the questionnaire contains 5 answer choices, each answer choice is evaluated according to a Likert scale. The data used in this study are quantitative analysis data supported by descriptive analysis (explanation). Quantitative analysis tool with multiple linear regression. While the hypothesis was tested using the t-test (t-test) and F-test (F-test) with a confidence level of 95 n alpha = 0.05. The results of the data analysis carried out show that the quality of service in terms of reliability, responsibility, security, empathy, and concrete influences the satisfaction of the people who work at the Kupaten Mukomuko Fisheries Service. The results of linear regression analysis often show that increasing reliability, responsiveness, security, empathy, and concreteness can increase service user satisfaction. The results of testing the hypothesis with the t-test give the calculated t values of the three variables studied > significance of t table < 0 > F table. Reliability, responsiveness, safety, empathy, and concreteness partially and at the same time have a significant effect on the satisfaction of the people who work in the Mukomuko fisheries service. Keywords: Service Quality, Community Satisfaction
Kualitas Pelayanan Publik Terhadap Kepuasan Masyarakat Pembuatan KTP-e Di Dinas Kependudukan Di Pencatatan Sipil Kabupaten Seluma Rahiman Dani; Sawihin Sawihin; Budiman Sakti; Henny Aprianty; Heru Purnawan
Professional: Jurnal Komunikasi dan Administrasi Publik Vol 10 No 2 (2023): Desember
Publisher : UNIVED PRESS, Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/professional.v10i2.3931

Abstract

Public services under the process of making an E-KTP in Indonesia are not yet uniform with different levels of quality and up in each region. The conditions there were because the achievements of the recording results were asked that the upward target had not been determined, the achievement of the targets had not been achieved because there was still weak coordination between our departments, elements up and down related to the recording process were asked. The same thing is known that people's motivation in the recording process is still low, especially people who live in rural areas. The satisfaction of the people in Seluma Regency who receive services for making electronic KTPs is largely determined by the quality of service for officers at the Dukcapil Office. The level of service satisfaction for making electronic ID cards is explained by the dimensions on the quality of public services (Zeithaml, 2013), on the dimensions: reliability, responsiveness, assurance, empathy, and tangibles. The research problems found were (1) how is the community's response to the quality of public services in the process of making an E-KTP (2) Does the quality of public services affect people's satisfaction in making KTP-E at the Dukcapil Office of Seluma Regency. The analytical method used is multiple linear regression, the number of samples is 95 respondents. The results of the questionnaire were tested for validity and reliability as well as the classical assumption test to find out whether the resulting upward equation met the validity of the data. The Sturges interval scale in the study was to determine the perceptions of respondents, a partial test (t-test) was used simultaneously (F-test) to answer the proposed hypothesis. The results of research into (5) the dimensions of the quality of public services; reliability, responsiveness, assurance, empathy, and tangibles received a "Good" category response from the community in the process of making the KTP-E. Partial test results (t-test) on the dimensions of reliability (X1), Responsiveness (X2), and Tangibles (X5) obtained positive and significant results according to the Assurance (X3) and Emphaty (X4) dimension diagrams that have positive and significant results on community satisfaction. Simultaneous test results (F-test) also note that the quality of public services has a positive and significant effect on community satisfaction.
Efektivitas Sistem Layanan Payroll Dalam Pembayaran Tunjangan Kinerja Bagi Anggota POLRI di Lingkungan POLDA Bengkulu Aprianty, Henny; Arnubi, Arnubi; Sakti, Budiman; Purnawan, Heru
Jurnal Publisitas Vol 10 No 2 (2024): April
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat (LPPM), Sekolah Tinggi Ilmu Sosial dan Ilmu Politik (STISIPOL) Candradimuka

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37858/publisitas.v10i2.419

Abstract

This research was conducted with the aim of finding out the effectiveness of the payroll service system in paying performance allowances for police members within the Bengkulu Regional Police. The type of research used in this thesis is qualitative research. This research uses descriptive case study techniques, which are carried out intensively, in detail and in depth on the research object. The data in this research was obtained from primary data and secondary data. Data collection techniques used are observation methods, interview methods, and documentation methods. The data analysis technique is using Data Reduction, Data Display (Data Presentation), and Conclusion Drawing/Verification. The results of this study indicate that: 1). The effectiveness of the payroll service system in paying performance allowances for police members within the Bengkulu Regional Police has been implemented well and responsibly, seen from program effectiveness indicators which include: a) Indicators of Accuracy of Program Targets, b) Indicators of Program Socialization, c) Indicators of Achievement of Program Goals, and d) Program Monitoring Indicators. 2). The members of the National Police and ASN who are involved have also tried their best to continue to improve the effectiveness of the payroll service system in paying performance allowances for police members within the Bengkulu Regional Police.
EKTIVITAS KEPEMIMPINAN DAN KINERJA PEGAWAI DALAM MENINGKATKAN KUALITAS PERENCANAAN PEMBANGUNAN DAERAH KABUPATEN KAUR Dani, Rahiman; Sofyan, Elpi; Aprianty, Henny; Noviyanto, Hernowo
SENGKUNI Journal (Social Science and Humanities Studies) Vol. 4 No. 2 (2023)
Publisher : Perkumpulan Dosen Muda (PDM) Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37638/sengkuni.4.2.341 - 352

Abstract

This study aims to analyze and see the effectiveness of leadership and employee performance in improving the quality of development planning in Kaur District. The type of research used in this thesis is descriptive qualitative, the data in this study were obtained from primary data and secondary data. Data collection techniques used are observation, interviews, and documentation. The data analysis technique is using qualitative data analysis. The results of this study indicate that: the effectiveness of leadership and employee performance in improving the quality of development planning in Kaur Regency has been implemented properly and responsibly, both seen from the aspect of leadership effectiveness which includes: a) Personality, past experience and expectations of leaders, b) Awards and behavior of superiors, c) Characteristics, expectations and behavior of subordinates, d) Task requirements, e) Organizational climate and policies, and f) Expectations and Behavior of colleagues. Then from the aspect of employee performance, which includes: a) Quality of work, b) Quantity, c) Determination of work, d) Effectiveness, and e) Work independence. Employees have also tried to make leadership and employee performance more effective in improving the quality of development planning in Kaur District.
ANALISIS KINERJA PENYULUH PERTANIAN DI KECAMATAN SELUMA SELATAN KABUPATEN SELUMA (Ditinjau dari Aspek Tangible dan Aspek Reabilitas dalam Kegiatan Penyuluhan Pertanian) Noviyanto, Hernowo; Arjianto, Arjianto; Dani, Rahiman; Aprianty, Henny; Parwito, Parwito
SENGKUNI Journal (Social Science and Humanities Studies) Vol. 4 No. 2 (2023)
Publisher : Perkumpulan Dosen Muda (PDM) Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37638/sengkuni.4.2.247 - 258

Abstract

The purpose of this study was to describe the activities of agricultural consultants in increasing agricultural production in South Seluma District, Seluma Regency in terms of concrete aspects and reliable aspects using a qualitative descriptive approach. Data collection methods include interviews, observation, and collection. From the results of the study, it can be concluded that agricultural extension activities in improving the physical appearance of crops (Tangibel) include aspects of the facilities used by agricultural extension workers which are quite good or help produce new plants in the sense of. from reliable information. Agricultural Extension for each member of the Farmer Group. In this indicator, agricultural extension workers are quite capable of providing reliable service by providing new information, being responsible and implementing it when the information is in the form of a government contract or program, and increasing the institutional capacity of farmer groups, economic institutions, and agricultural support. Economic actors build partnerships.
EVALUASI KEBIJAKAN BADAN KESATUAN BANGSA DAN POLITIK PROVINSI BENGKULU DALAM PELAKSANAAN PEMANTAPAN KEBANGSAAN (Studi Pada Bidang Pemantapan Kebangsaan) Aprianty, Henny
SENGKUNI Journal (Social Science and Humanities Studies) Vol. 5 No. 1 (2024)
Publisher : Perkumpulan Dosen Muda (PDM) Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37638/sengkuni.5.1.%p

Abstract

This investigation was carried out with the aim of assessing the basis of the Bengkulu Province National and Political Unity Agency in its efforts to strengthen national integration and integration. The study method used is a qualitative study. The data in this investigation was obtained from primary and secondary sources. The data collection methods used were observation, interviews and documentation. Data analysis was carried out by means of data reduction, data presentation, and inference/validation procedures. The results of the study show that: 1) The basis of the Bengkulu Province National and Political Unity Agency in strengthening national unity and integrity has been implemented well and responsibly, this can be seen from the results of the study which is based on information obtained from informants. 2) Assessment of the policies of the Bengkulu Province National and Political Agency in strengthening national unity and integrity has gone well, in accordance with public policy indicators which include: a) Input Indicators, b) Process Indicators, c) Output Indicators, and d) Result Indicators . 3) The employees have also tried their best to continue to improve the basis of the Bengkulu Province National and Political Unity Agency in strengthening national unity and unity.
EVALUASI KINERJA BAPPEDA-LITBANG KABUPATEN KAUR DALAM PROSES PENYUSUNAN RENCANA KERJA PEMBANGUNAN Dani, Rahiman; Sislan, Sislan; Aprianty, Henny; Noviyanto, Hernowo
SENGKUNI Journal (Social Science and Humanities Studies) Vol. 4 No. 2 (2023)
Publisher : Perkumpulan Dosen Muda (PDM) Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37638/sengkuni.4.2.259 – 266

Abstract

The purpose of this study is to describe, know and understand the results of the evaluation of the performance of BAPPEDA-LITBANG of Kaur Regency in preparing very good development plans. Methods This research will be conducted using a qualitative research approach. , without carrying out any treatment or manipulation of the variables being studied. Qualitative descriptive research is a type of research that aims to describe existing conditions by collecting data objectively. Meanwhile, to gather information in this study, the methods used are observation, interviews, and documentation. Triangulation with 6 informants at the BAPPEDA LITBANG office in Kaur District. Data analysis was carried out by comparing theory and practice. The analysis focused on variables related to evaluating the performance of BAPPEDA-LITBANG in Kaur district in the process of preparing a development work plan. From the results of research that has been carried out by expert researchers, the conclusions in this study are. evaluation of the performance of the Research and Development Agency of Kabuaten Kaur in the process of preparing the development work plan has been effective and efficient.
Co-Authors Agustomi, Endri Alexander Alexander Alexander Alexander, Alexander Alexsander Alexsander, Alexsander Alexsander, Alexsander Annisa Amaliah Apriansyah, Nopi Arifah Hidayati Arifah, Alia Arjianto, Arjianto Arnubi, Arnubi Arzona, Minda Aski, Hendri Aziz, Syahidallazi Azwardi, Evy Bobby Mandala Putra Budiman Sakti Cerianti Cerianti Dani, Rahiman Darmawi, Edi Dekki, Dekki Deni Triyanto Deni Triyanto Deswanti, Futri Rahayu Diky Mariantoy Dodo Sutardi Dodo Sutardi, Dodo Dwinri, Havenzi Elimus Elida, Yesmenti Erika, Tiara Devita Gembar, Mulyadi Haira Kuspita Hairani, Puspa Hardiansyah Hardiansyah Hariani, Puspa Harmiati Harmiati Harmiati Herlina, Aili Herman Toyo Hermansyah Hermansyah Hernowo Novi Yanto HERU PURNAWAN Hesti, Sarwinda Hilda Distia Puspita Iansyah, Habibie Asfa Ismail, rahmat ismail Jaya, Pory Rusman Julianti Julianti, Julianti Kauri, Ocha Kismartini Kismartini Mardianto Mardianto Marlenni, Desmi Mitra, Alpin Doni Monika, Ersi Muhammad Ichwan Mulyadi Mulyadi Mulyadi Mulyadi Novica, Sentri Noviyanto, Hernowo Oktavia Anggraini Parwito Parwito Parwito, Parwito Pranata, Yuvaldo Dimas Purniati, Purniati Putera, Dento Puteri Novelia Putra, Bobi Mandala Putra, Harry Yanza Qua, Allamahu Syadidal Rahiman Dani Rahiman Dani Rahmat Ismail Revlen Herryanto Riswandi, Meky Ronanda, Aditya Candra Rudiyanto, George Saikal Mulyadi Santri Nuver Saputra, Noprian Sawihin Sawihin Sepramadi, Deki Sislan, Sislan Sisman, Sisman Sofyan, Elpi Sri Rahayani Stevani, Risa Supriyono, Supriyono Suryana, Tesa Dwi Susanto, Faizal Triyanto, Deni Wahyudi Saputra Wardana, Andy Pramudya Wardiansyah Wardiansyah Warsim, Warsim Wasi Seto Wasisto Yanto, Hernowo Novi Yudistio Dwi Putra Zarusdan, Hefta