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Aprianty, Henny
Universitas Prof Dr Hazairin SH
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IMPLEMENTASI INOVASI PELAYANAN PEMBAYARAN PAJAK KENDARAAN BERMOTOR: (Studi di Unit Pelayanan Terpadu Daerah Pengelolaan Pendapatan Daerah Kabupaten Kaur) Zarusdan, Hefta; Aprianty, Henny; Sakti, Budiman
Mimbar : Jurnal Penelitian Sosial Dan Politik Vol 11 No 1 (2022): Mimbar Jurnal Penelitian Sosial dan Politik (Juni)
Publisher : Faculty of Social and Political Sciences Universitas Prof Dr Hazairin, SH

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32663/jpsp.v11i1.2806

Abstract

Inovasi pelayanan pembayaran pajak kendaraan bermotor berupa Samsat Keliling (SAMLING) dibuat untuk menjangkau para wajib pajak yang kesulitan menuju pusat pelayanan pembayaran pajak di UPTD Pengelolaan Pendapatan Daerah khususnya di Kabupaten Kaur. Ada banyak permasalahan yang terjadi dalam pelaksanaan SAMLING di Kabupaten Kaur antara lain sinyal internet yang tidak bagus, kesadaran masyarakat yang masih harus ditingkatkan, sampai kondisi pandemic yang masih berlangsung sampai saat ini. Tujuan dari penelitian ini adalah untuk mendeskripsikan dan memahami implementasi inovasi pelayanan pembayaran pajak kendaraan bermotor pada UPTD PPD Kaur yang akan dikaji dengan teori George C. Edward III. Metode penelitian menggunakan pendekatan penelitian kualitatif. Pengumpulan data dilakukan dengan wawancara, observasi, studi dokumentasi dan triangulasi. Kesimpulan dari penelitian ini adalah implementasi inovasi yang dikaji dengan teori Edward III sangat baik. Pendapatan Asli Daerah mengalami peningkatan, namun pada pandemic mengalami sedikit penurunan.
COLLABORATIVE GOVERNANCE: (Studi Penanggulangan Gelandangan dan Pengemis di Kota Bengkulu) Monika, Ersi; Aprianty, Henny; Mulyadi, Mulyadi; Darmawi, Edi
Mimbar : Jurnal Penelitian Sosial Dan Politik Vol 12 No 1 (2023): Mimbar Jurnal Penelitian Sosial dan Politik (Juni)
Publisher : Faculty of Social and Political Sciences Universitas Prof Dr Hazairin, SH

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32663/jpsp.v12i1.3676

Abstract

Tujuan dari penelitian ini adalah untuk mengetahui proses kolaborasi pemerintah terkait penanganan gelandangan dan pengemis di kota Bengkulu. Penelitian ini menggunakan pendekatan kualitatif yang bersifat studi kasus. Dalam penelitian ini menggunakan teknik pengumpulan data wawancara, obeservasi, dan dokumentasi. Hasil penelitian menunjukkan bahwa proses collaborative governance yang meliputi kondisi awal yang disebabkan oleh meningkatnya jumlah gelandangan dan pengemis di kota Bengkulu dan adanya peraturan walikota bengkulu lembaga/instansi yang berwewenang sehingga terjadinya proses kolaborasi. Desain kelembagaan penanggulangan gelandangan dan pengemis dalam kolaborasi bahwa Dinas Sosial kota Bengkulu dalam perannya memberikan penyuluhan, pelatihan, dan edukasi kepada masyarakat untuk tidak memberikan uang kepada gelandangan dan pengemis. Satpol PP dan Kepolisian bertindak dalam mengamankan dan menjaring gelandangan dan pengemis yang ada di Kota Bengkulu. Dan Dinas Kesehatan Kota Bengkulu bertugas mengecek kesehatan para gelandangan dan pengemis jika dibutuhkan. Kepemimpinan dari Dinas Sosial Kota Bengkulu, Satpol PP, Kepolisian, dan Dinas Kesehatan sudah berjalan maksimal, masing-masing dari pemangku kepentingan memiliki tanggung jawab dalam menjalankan kolanorasi. Proses kolaboratif yang diawali dengan dialog tatap muka antara pihak Dinas Sosial, Satpol PP, Kepolisian, dan Dinas Kesehatan sudah sering dilakukan dalam penanggulangan gelandangan dan pengemis.
PERSEPSI FRONT LINE BUREAUCRATS PASCA PANDEMI MENUJU ERA SOCIETY 5.0 : ANALISIS PSIKOSOSIAL PERSEPTOR, KONTEKS, DAN TARGET DALAM PERMODELAN STRUKTURAL Alexsander, Alexsander; Aprianty, Henny; Dwinri, Havenzi Elimus
Mimbar : Jurnal Penelitian Sosial Dan Politik Vol 12 No 1 (2023): Mimbar Jurnal Penelitian Sosial dan Politik (Juni)
Publisher : Faculty of Social and Political Sciences Universitas Prof Dr Hazairin, SH

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32663/jpsp.v12i1.3683

Abstract

Era pasca pandemic dan Society 5.0 membawa keadaan volatility, uncertainty, complexity dan ambiguity pada aparatur front line. Penelitian ini bertujuan tujuan menganalisis dan menjelaskan persepsi aparatur front-line birokrasi kelurahan serta bagaimana keterkaitan antara determinannya dalam pembentukan persepsi melalui permodelan yang terstrukur. Kerangka pemikiran dikembangkan dari konsep persepsi aparatur pelaksana (Lipsky) dengan determinannya(Robbins&Judge). Kerangka tersebut menghasilkan hipotesis yaitu: H1 = Faktor personal berpengaruh positip dan signifikan terhadap persepsi aparatur, H2 = Faktor situasi kerja berpengaruh positip dan signifikan terhadap persepsi aparatur, dan H3 = Faktor target / tujuan kerja berpengaruh positip dan signifikan terhadap persepsi aparatur. Penelitian didesain dengan pendekatan quantitative eksplanatif. Penelitian dilaksanakan pada Mei-Agustus 2022 di lingkup aparatur pemerintah kelurahan di Kota Bengkulu. Populasi sebanyak 148 dengan sampel 94 responden. Analisis Structural Equation Model (SEM) dikembangkan melalui instrumen kuisioner yang telah diuji validitas dan reliabilitasnya. Analisis data dilaksanakan dengan asumsi dan teknik statistika dengan bantuan aplikasi SmartPLS 3.2.9 dan SPSS 21. Hasil penelitian menunjukkan persepsi aparatur terdiri dari pekerjaan digital, kejelasan organisasi, pekerjaan terukur, dan peningkatkan kompleksitas pelayanan. Perseptor adalah refleksi dari kualifikasi hasil, sikap pelayanan, dan keikhlasan. Konteks merupakan refleksi dari keterjangkauan lokasi dan dukungan masyarakat. Target asalah refleksi dari kemudahan, karier/hasil kerja, balas jasa, kedekatan dengan atasan, dan iklim kerja. Model fit untuk outer model dan model structural memiliki jalur yang positip-signifikan. Hasil uji secara parsial nilai t masing masing jalur yaitu ; X1à Y (t= 3.026), X2à Y(t=1.679), X3à Y(t= 4.043). Koefisien determinasi sebesar r square = 0,631(63,1%) menunjukkan nilai moderat(sedang). Nilai Q2=0,37 >0,05 menujukkan model memiliki nilai prediksi yang tepat. Model dapat memperkaya pendekatan bottom-up dalam manajemen dan kebijakan publik sebagai pendekatan strategis berbasis aktor yang paling mempengaruhi aksi kebijakan.
PENGEMBANGAN OBJEK WISATA DANAU DENDAM TAK SUDAH DALAM PERSPEKTIF COLLABORATIVE GOVERNANCE Ismail, Rahmat; Ismail, rahmat ismail; Aprianty, Henny; Noviyanto, Hernowo
Mimbar : Jurnal Penelitian Sosial Dan Politik Vol 13 No 2 (2024): Mimbar : Jurnal Penelitian Sosial dan Politik (Desember)
Publisher : Faculty of Social and Political Sciences Universitas Prof Dr Hazairin, SH

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32663/5v020z98

Abstract

This study aims to determine and understand the development of the Dendam Tak Sudah Lake tourist attraction in the perspective of collaborative governance. In addition, this study also aims to formulate a Collaborative Model and Process related to the Development of the Dendam Tak Sudah Lake Tourist Attraction in the Perspective of Collaborative Governance. The method used in this study is a qualitative descriptive method. Data collection techniques use observation techniques, in-depth interviews, and documentation, using Yoeti's theory of Tourism Object Development and Ansell and Gash's theory of Collaborative Governance. The technique for checking the validity of the data in this study uses triangulation techniques, in this study the triangulation used is source and technique triangulation. While the techniques used for data analysis in this study are data reduction, data presentation, and drawing conclusions and verification. The results of this study found that in the Dendam Tak Sudah Lake Tourist Attraction there are three factors that can determine the success of tourism development as an industry and although there has been progress in infrastructure after the lake was changed its status to a Nature Tourism Park, there is still an urgent need for the provision of basic facilities such as toilets and coordination between related parties
IMPLEMENTASI PROGRAM KESEHATAN IBU DAN ANAK DI PUSKESMAS TETAP KABUPATEN KAUR Elida, Yesmenti; Dani, Rahiman; Aprianty, Henny; Darmawi, Edi
SENGKUNI Journal (Social Science and Humanities Studies) Vol. 5 No. 2 (2024)
Publisher : Perkumpulan Dosen Muda (PDM) Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37638/sengkuni.5.2.%p

Abstract

This research was conducted with the aim of analyzing the implementation of the Maternal and Child Health Program (KIA) at the Kaur Regency Permanent Health Center. The type of research used in this research is descriptive with a qualitative approach. This research is descriptive research which aims to collect information about current conditions and symptoms. Observation, interview and documentation techniques were used as data collection techniques. Data analysis techniques use data reduction, data presentation, as well as drawing and validating conclusions. The findings of this research indicate that: The implementation of the Maternal and Child Health (KIA) program at the Kaur District Health Center is going according to plan and is being implemented well and responsibly. This can be seen from the factors based on the theory of George Edward III. interact and influence policy implementation. Namely (1) the communication aspect of implementing the maternal and child health (KIA) support program at the Kaul Regency Permanent Health Center was very successful; Good and optimal. (2) The resource aspect of implementing the maternal and child health (KIA) service program at the Kaur Regency Permanent Health Center was successful. (3) dispositional aspects in the form of commitment and integrity, degree of democracy or information sharing; All duties of a political practitioner must be carried out with the same dedication and integrity that characterize a good democracy, and information must be shared openly. (4) The bureaucratic aspects of implementing the Maternal and Child Health (KIA) utility program at the Kaul Regency Permanent Health Center are adequate and on target.
ANALISIS KUALITAS PELAYANAN DALAM MENINGKATKAN KEPUASAN PASIEN DI PUSKESMAS LUAS KABUPATEN KAUR Aprianty, Henny; Novica, Sentri; Dani, Rahiman
SENGKUNI Journal (Social Science and Humanities Studies) Vol. 5 No. 2 (2024)
Publisher : Perkumpulan Dosen Muda (PDM) Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37638/sengkuni.5.2.23-36

Abstract

This research was carried out with the aim of: 1) To analyze the quality of patients in the service system at the Luas Health Center, Kaur Regency. 2) To classify patient satisfaction with the service system at the Kaur Regency Broad Community Health Center. The type of research used in this thesis is qualitative research. This research uses descriptive case study techniques, which are carried out intensively, in detail and in depth on the research object. The data in this research was obtained from primary data and secondary data. The data collection techniques used are the observation method, interview method, and documentation method. The data analysis technique is using Data Reduction, Data Display, and Conclusion Drawing/Verification. The results of this research show that: 1). The quality of service at the Luas Health Center in Kaur Regency is seen from: service facilities (tangibles), ability to serve (reliability), speed of response (responsiveness), guarantee/certainty (assurance) and attention (emphaty) not all of which are good or quality for services in the general poly section and ER. Of the 5 (five) aspects studied, only service facilities (tangibles), ability to serve (reliability) and attention (emphaty) were not very good. The rest, namely responsiveness and quality assurance, are quite good. 2) The quality of service at the Luas Health Center in Kaur Regency is seen from: service facilities (tangibles), ability to serve (reliability), speed of response (responsiveness), guarantee/certainty (assurance) and attention (emphaty) which is good enough for the Laboratory section. Of the 5 (five) aspects studied, only service facilities (tangibles) still have deficiencies in terms of equipment for laboratories.
ANALISIS PELAYANAN PUBLIK DALAM PROSES PELAKSANAAN PENERIMAAN ANGGOTA KEPOLISIAN REPUBLIK INDONESIA DI KEPOLISIAN DAERAH BENGKULU Sakti, Budiman; Ronanda, Aditya Candra; Aprianty, Henny; Dani, Rahiman
SENGKUNI Journal (Social Science and Humanities Studies) Vol. 5 No. 2 (2024)
Publisher : Perkumpulan Dosen Muda (PDM) Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37638/sengkuni.5.2.37-50

Abstract

This research aims to analyze public services in the process of implementing the recruitment of National Police members in the Bengkulu Regional Police area. This research uses a qualitative approach, with data collection methods through observation, interviews and documentation support. Informants in this research came from organizers, participants, and guardians of selection participants. The research results show that overall the public services provided are in accordance with service standards. In the dissemination of information, acceptance is carried out with openness, there are no measures to limit the dissemination of information. Implementation accountability also complies with existing standards and regulations. Community participation is also involved in order to increase supervision of the admission process. And there are no acts of discrimination against participants starting from the registration process to the stages of each test category. The conclusion is that public services have been implemented as well as possible in accordance with the existing standards and rules in the admission selection process.
ANALISIS PENGARUH ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) TERHADAP PENINGKATAN MUTU PELAYANAN DI PUSKESMAS UJUNG KARANG BENGKULU TENGAH Julianti, Julianti; Aprianty, Henny; Sakti, Budiman
JURNAL MANAJEMEN MODAL INSANI DAN BISNIS (JMMIB) Vol. 6 No. 1 (2025): Juli
Publisher : Yayasan Insani Mandiri Santani

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61567/jmmib.v6i1.236

Abstract

The quality of service at the Puskesmas (Community Health Center) is a measure of the quality of health services provided to the community. Good service quality is very important in ensuring equitable and effective health access, as well as increasing community satisfaction and health. The aim of this research is to analyze whether Organizational Citizenship Behavior (OCB) has a positive and significant effect on the improvement of service quality at Puskesmas Ujung Karang. This study uses a quantitative approach. The research will be conducted at Puskesmas Ujung Karang in Central Bengkulu Regency. This Puskesmas is located at Jl. Bengkulu - Kepahiang, Ujung Karang, Karang Tinggi District, Central Bengkulu Regency, Bengkulu. The research sample consists of 17 staff members from Puskesmas Ujung Karang (the entire population is taken because the total is less than 100) and 80 patients who have received services at Puskesmas Ujung Karang. In this research, the researcher used questionnaire and documentation data collection techniques. The results of the study indicate that there is an influence of Organizational Citizenship Behavior (OCB) on the improvement of service quality at the Ujung Karang health center, with a t value greater than the t table value. This means that the higher the OCB behavior demonstrated by employees (such as helping colleagues, being loyal to the organization, and taking initiative beyond their main duties), the higher the quality of service provided to the community will be. The correlation coefficient value (R = 0.587) indicates a strong relationship between OCB and service quality. This value falls within the range of 0.50–0.70, which is typically categorized in statistical interpretation as a moderate to strong relationship. This indicates that although there are other factors that may affect service quality, the contribution of OCB is quite significant and cannot be ignored. Keywords: Service Quality Improvement, Organizationional Citizenship Behavior (OCB), Puskesmas Ujung Karang
Pengaruh Tambahan Penghasilan Pegawai (TPP) terhadap Kinerja Pegawai di Bagian Protokol dan Komunikasi Pimpinan Kota Batam Erika, Tiara Devita; Alexsander, Alexsander; Aprianty, Henny
El-Mujtama: Jurnal Pengabdian Masyarakat  Vol. 5 No. 3 (2025): El-Mujtama: Jurnal Pengabdian Masyarakat
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/elmujtama.v5i3.7409

Abstract

Efforts to realize self-existence are something that is considered normal among women in early adulthood who will generally make various efforts to maintain or improve their physical condition in such a way as to get a positive assessment from their environment. This happens because the assessment of body image positively and negatively depends on the individual himself in perceiving himself about how he should behave according to personal standards. Self-concept and gratitude are related to how individuals perceive their body image to be positive. The purpose of this study was to empirically examine the relationship between self-concept and gratitude and body image in early adult women. The sample in this study were women aged 20-25 years in the Jakarta, Depok and Bekasi areas. Data collection using a questionnaire. This research method uses a quantitative design with multiple correlation data analysis techniques and Pearson product moment correlation analysis. The results of this study indicate that self-concept and gratitude simultaneously have a positive relationship with body image in early adult women by 67.7%. Partially, only gratitude has no relationship with body image.
Analisis Determinan Kinerja Aparatur Sipil Negara (ASN) Pada Dinas Penanaman Modal dan Pelayanan Terpadu Satu Pintu (DPM-PTSP) Bengkulu Tengah Dani, Rahiman; Jaya, Pory Rusman; Aprianty, Henny; Purnawan, Heru
Jurnal Publisitas Vol 11 No 2 (2025): April
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat (LPPM), Sekolah Tinggi Ilmu Sosial dan Ilmu Politik (STISIPOL) Candradimuka

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37858/publisitas.v11i2.534

Abstract

Every organization makes an effort to achieve progress and development. The most influential factor in achieving these goals is human resources. Human resources that can advance an organization are people who perform well and are very effective. The qualified tasks and characteristics to achieve optimal performance. If the main tasks and functions of the organization are not clear, then people will find it difficult to do their jobs well, and it will be difficult to achieve good results. In addition, performance determinant factors are very much needed, including productivity, responsiveness, and accountability to achieve good and optimal performance. The importance of main tasks functions and performance determinants to realize human resource performance in the organization encourages the author to research the main tasks functions and performance determinants of ASN (State Civil Apparatus) of the Investment and One-Stop Integrated Service Office (DPM-PTSP) of Central Bengkulu. The aim is to determine the implementation of the main tasks and functions of the ASN performance determinants who work in the organization. The reason for researching ASN is because based on observations, the main tasks and functions have not been implemented properly and the performance determinant factors in the aspects of productivity, responsiveness, and accountability are indicated as not being good. So it still needs to be proven through research. The author uses interviews as a source of information, namely ASN who work in the organization. The results of the study indicate that the main tasks and functions given to ASNs are mostly good or very good, although some things are not good, namely the availability of ASN that is not consistent with appropriate ASN training and the work results achieved by ASN have not met management standards.
Co-Authors Agustomi, Endri Alexander Alexander Alexander Alexander, Alexander Alexsander Alexsander, Alexsander Alexsander, Alexsander Annisa Amaliah Apriansyah, Nopi Arifah Hidayati Arifah, Alia Arjianto, Arjianto Arnubi, Arnubi Arzona, Minda Aski, Hendri Aziz, Syahidallazi Azwardi, Evy Bobby Mandala Putra Budiman Sakti Cerianti Cerianti Dani, Rahiman Darmawi, Edi Dekki, Dekki Deni Triyanto Deni Triyanto Deswanti, Futri Rahayu Diky Mariantoy Dodo Sutardi Dodo Sutardi, Dodo Dwinri, Havenzi Elimus Elida, Yesmenti Erika, Tiara Devita Gembar, Mulyadi Haira Kuspita Hairani, Puspa Hardiansyah Hardiansyah Hariani, Puspa Harmiati Harmiati Harmiati Herlina, Aili Herman Toyo Hermansyah Hermansyah Hernowo Novi Yanto HERU PURNAWAN Hesti, Sarwinda Hilda Distia Puspita Iansyah, Habibie Asfa Ismail, rahmat ismail Jaya, Pory Rusman Julianti Julianti, Julianti Kauri, Ocha Kismartini Kismartini Mardianto Mardianto Marlenni, Desmi Mitra, Alpin Doni Monika, Ersi Muhammad Ichwan Mulyadi Mulyadi Mulyadi Mulyadi Novica, Sentri Noviyanto, Hernowo Oktavia Anggraini Parwito Parwito Parwito, Parwito Pranata, Yuvaldo Dimas Purniati, Purniati Putera, Dento Puteri Novelia Putra, Bobi Mandala Putra, Harry Yanza Qua, Allamahu Syadidal Rahiman Dani Rahiman Dani Rahmat Ismail Revlen Herryanto Riswandi, Meky Ronanda, Aditya Candra Rudiyanto, George Saikal Mulyadi Santri Nuver Saputra, Noprian Sawihin Sawihin Sepramadi, Deki Sislan, Sislan Sisman, Sisman Sofyan, Elpi Sri Rahayani Stevani, Risa Supriyono, Supriyono Suryana, Tesa Dwi Susanto, Faizal Triyanto, Deni Wahyudi Saputra Wardana, Andy Pramudya Wardiansyah Wardiansyah Warsim, Warsim Wasi Seto Wasisto Yanto, Hernowo Novi Yudistio Dwi Putra Zarusdan, Hefta