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All Journal Seminar Nasional Aplikasi Teknologi Informasi (SNATI) Sistemasi: Jurnal Sistem Informasi JITK (Jurnal Ilmu Pengetahuan dan Komputer) SINTECH (Science and Information Technology) Journal Konvergensi Journal of Information System,Graphics, Hospitality and Technology Jurnal Teknologi Informasi dan Multimedia Jurnal Optimalisasi International Journal Of Science, Technology & Management (IJSTM) Teknika Insyst : Journal of Intelligent System and Computation Jurnal Pengabdian Masyarakat dan Inovasi Teknologi Insand Comtech : Information Science and Computer Technology Journal Jurnal Pengabdian Masyarakat Manage Widya Teknik
Suhatati Tjandra
Institut Sains Dan Teknologi Terpadu Surabaya
Aerospace Engineering Agriculture, Biological Sciences & Forestry Automotive Engineering Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Industrial & Manufacturing Engineering Mechanical Engineering Social Sciences Transportation Other

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Journal : Jurnal Optimalisasi

 1 
Evaluation of Employee Mental Workload Using the Rating Scale Mental Effort and KAUPK2 Method in the Production Process of Spoon Making PT. VRIZ Fais, Moh. Ainul; Deviyanti, I Gusti Ayu Sri; Tjandra, Suhatati; Mohamad, Silvana; Lapai, Yolanda; Syahrir H, Muhammad
Jurnal Optimalisasi Vol 10, No 2 (2024): Oktober
Publisher : Universitas Teuku Umar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35308/jopt.v10i2.9911

Abstract

Ergonomics is an approach that makes humans the main actors in the smooth running of the work system. PT. VRIZ is a company that produces stainless steel spoons. The manufacture of spoon products has 8 stages of the process with one employee working at any time and not allowed to stop before break time, the working hours that apply to this company are 7 working hours with 1 hour of rest. Static work has the potential to be easily bored, saturated and sleepy. This study aims to minimize the risky process flow taken in evaluating employee mental workload, analyzing the results of the two methods used, and providing recommendations for improvements in the workplace. With a better understanding of employee mental workload, PT. VRIZ can achieve higher levels of productivity and create a healthier and more sustainable work environment. The stages in this study use the RSME and KAUPK2 methods in data collection, this approach has a tool in the form of a questionnaire that must be filled out by the object or employee. The data obtained will be an early indication to provide improvements to the work system to reduce the impact of work fatigue. The Mental Effort Rating Scale questionnaire is one method of measuring mental workload by referring to the effort expended, while KAUPK2 is one method of measuring worker fatigue. The results of the Mental Effort Rating Scale show an average value of mental load of 115 (the effort expended is very large) and employee work fatigue using KAUPK2 shows the most dominant attributes felt by 8 employees, namely being reluctant to look others in the eye, being reluctant to work diligently and feeling tired all over the body.
The Application of Value Engineering-Based Balanced Scorecard on Madura Small and Medium Enterprises: A Customer-Oriented and Cost- Efficiency Strategic Approach Fais, Moh. Ainul; Deviyanti, I Gusti Ayu Sri; Widari, Nyoman Sri; Tjandra, Suhatati
Jurnal Optimalisasi Vol 11, No 2 (2025): Oktober
Publisher : Universitas Teuku Umar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35308/jopt.v11i2.12841

Abstract

Madura stalls, as part of informal micro-enterprises, play a vital role in meeting the needs of urban communities. However, most still operate without a structured strategic management system and performance measurement. This situation makes it difficult for business owners to monitor efficiency, understand customer satisfaction, and plan for long-term competitiveness. On the other hand, there is a research opportunity to adapt modern management methods, such as the Balanced Scorecard (BSC) and Value Engineering (VE), to suit the context of simple yet influential small businesses. This study aims to design a performance measurement system by integrating VE into the BSC framework at a Madura stall in Klampis, Surabaya. The method used is an exploratory case study with a mixed-methods approach, involving owners (n = 5), employees (n = 10), and customers (n = 30). Data were collected through interviews, observations, questionnaires, and document review. Data were then analyzed using the Function Analysis System Technique (FAST), KPI formulation, AHP weighting, and performance evaluation. The study results show that several key performance indicators exceeded targets, such as daily sales volume (226.7%), number of customers (200%), and net profit (120%). These achievements confirm that the integration of the BSC and VE can improve cost efficiency, strengthen customer orientation, and provide a clearer strategic direction for informal micro-enterprises. This study contributes by providing a contextually relevant performance measurement framework and opens up opportunities for further research on the application of the BSC and VE to other micro-enterprise units.
Co-Authors Alfira Jessica Amelia Alexandra Amir Amir Ali Andri Suhartono Ardhi, Setya Budi Tjahjono Cahyani Styoningrum, Indah Devi Dwi Purwanto Edwin Edwin Pramana Eliyah Yuliana, Pram Endang Setyati Endang Setyati Endang Sriwahyuni Eric Sugiharto Honggara Fajar Yulianto Gerry Firmansyah Gerry Surya Chandra Grace Levina Dewi Gunawan Gunawan, Tjwanda Putra Hartarto Junaedi Hasyim Asy'ari I Gusti Ayu Sri Deviyanti Indra Maryati Joshua Theopilus Judi Prajetno Sugiono Kelvin Kelvin Kelvin Kristian Aditya Santoso Lapai, Yolanda Lilis Setyaningsih Moh. Ainul Fais Nathaniel Tjoa Pascarini, Amanda Pram Eliyah Yuliana Ricardo Rokhmad Eko Cahyono Ruslan Ruslan S.T.B. Tambunan Salim Suswanto, Tonny Septianto, Dian Fajar Setya Ardhi Setya Ardhi Sharon Silvana Mohamad Sri Deviyanti, I Gusti Ayu SRI RAHAYU Steven Christian Purnomo Syahrir H, Muhammad Widari, Nyoman Sri Yulhendri Yulhendri