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All Journal Prosiding Seminar Nasional Sains Dan Teknologi Fakultas Teknik Jurnal Teknologi Informasi dan Ilmu Komputer Format : Jurnal Imiah Teknik Informatika Jurnal Ilmiah FIFO Prosiding Seminar Nasional Teknoka Jurnal Ilmiah Matrik Jurnal Teknoinfo MATRIK : Jurnal Manajemen, Teknik Informatika, dan Rekayasa Komputer JURIKOM (Jurnal Riset Komputer) CCIT (Creative Communication and Innovative Technology) Journal Jurnal Tekno Kompak Building of Informatics, Technology and Science Jurnal Dinamika UMT Journal of Information Systems and Informatics ICIT (Innovative Creative and Information Technology) Journal JISA (Jurnal Informatika dan Sains) Journal of Computer System and Informatics (JoSYC) JIKA (Jurnal Informatika) Journal Social Science And Technology For Community Service Bulletin of Computer Science Research Computer Science (CO-SCIENCE) Reputasi: Jurnal Rekayasa Perangkat Lunak J-Intech (Journal of Information and Technology) Abdimas Altruis: Jurnal Pengabdian Kepada Masyarakat Prosiding Seminar Nasional Teknik Elektro, Sistem Informasi, dan Teknik Informatika (SNESTIK) Prosiding Simposium Nasional Multidisiplin (SinaMu)
Herdiansah, Arief
Universitas Muhammadiyah Tangerang
Humanities Automotive Engineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Library & Information Science Mechanical Engineering Nursing Physics Public Health Social Sciences Other

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Journal : Journal of Computer System and Informatics (JoSYC)

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Decision Support System for Selection of Internet Services Providers using the ROC and WASPAS Approach Soares, Teotino Gomes; Sinlae, Alfry Aristo Jansen; Herdiansah, Arief; Arisantoso, Arisantoso
Journal of Computer System and Informatics (JoSYC) Vol 5 No 2 (2024): February 2024
Publisher : Forum Kerjasama Pendidikan Tinggi (FKPT)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/josyc.v5i2.4892

Abstract

Along with the growth of the internet service provider industry, selecting an Internet Service Provider (ISP) has become an important decision to ensure optimal internet access. However, with so many ISP options available, consumers often face difficulties in choosing the service that best suits their needs. The aim of this research is to produce a decision support system that can help users choose the ISP that best suits their needs and preferences using the ROC (Rank Order Centroid) approach as a weighting technique and the WASPAS (Weighted Aggregated Sum Product Assessment) approach to determine the best alternative. The ROC approach is used to obtain criteria weights based on the ranking order of the importance of the criteria. On the other hand, the WASPAS method is used to determine the best alternative through weighted addition and multiplication, producing a final value that reflects the extent to which each alternative meets the specified criteria. The outcomes of the case study reveal a ranking of alternatives from highest to lowest scores, as follows: First Media (A2) achieving 0.8629, Indihome (A3) at 0.8416, MyRepublic (A5) with 0.7954, Biznet (A1) scoring 0.7844, and Oxygen (A4) at 0.7469. The usability testing yields an average score of 89%, suggesting that the system is apt for utilization, as it aligns with the functionalities users are seeking.
Co-Authors Adi Gunawan, Adi Agung Wibowo Ahmad Fauzan Ahmad, Shieva Nur Azizah Alamsyah, Dedy Alfan Kurniawan Alfry Aristo Jansen Sinlae Ali Firdaus Ali Firdaus Alifah Alifah Alifah Alifah Angga Aditya Permana Arif Sulaeman, Arif Arisantoso Arisantoso Baehaqi Budiyanto, Asri Bukhori, Syaiful Cholid, Habib Nur Daniarti, Yeni Destriana, Rachmat Dwi Atmodjo WP Dyas Yudi Priyanggodo Elsya Yunita Erni Rahmawati Faiz Muqorrir Kaaffah Faridi Faridi Faridi Fauyhi Eko Nugroho Febriana Wulandani Febriyanti, Indah Fitriawati, Nora Frithadila, Najmah Hariyani, Nofitri Hengki Rusdianto Herryansyah, Herryansyah Husain, Syepry Maulana Ibrahim, Maulana Jefry Arizky Joko Dewanto Jonni, Muhammad Liesnaningsih, Liesnaningsih Mabrur, Nur Shobi Mahpud, Mahpud Marlia Purnamasari, Marlia Mayatopani, Hendra Muhammad Ikhsan Hafianto Muhammad Irfan Muhammad Nabil Yafi Najmuddin Najmuddin Najmuddin, Najmuddin Nanda, Indra Nofitri Heriyani Nora Fitriawati Nora Fitriawati Nugroho, Tomi Nur Suci Ramadhanty Nurdiana Handayani Nurhayati nurnaningsih, Desi Pamungkas, Ilham Surya Putra Pratama, Radya Adhi Prianggodo, Dyas Yudi Prima Astuti Handayani Priyangan, Donny Muda Priyanggodo, Dyas Yudi Pujangkoro, Titah Puji Santoso Ri Sabti Septarini Ridwan Ramadhan Ristasari Dwi Septiana Rohmat Indra Borman Rohmat Taufiq Rosdiana Rosdiana Roso, Agung Cipto Rosyid Ridlo Al-Hakim Rusdianto, Hengki Saifullah, Ahmad Septarini, Ri Sabti Siti Fatimah Zamrotul Jannah Siti Fauziyah Soares, Teotino Gomes Sofyan Sofyan Soleh, Adnan Izzulhaq Sonia Maylinda Sopandi, Ajang Sri Mulyati Sudaryono Sudaryono Sudaryono Sudaryono Sya’bana, Nurcholis Ali Syepry Maulana Husain Tuti Handayani Wijaya, Hamid Wijayanti, Rima Rizqi Yani Sugiyani Yani Sugiyani Yani Sugiyani, Yani Yanuardi Yanuardi Yogi, Mohammad Zulham, Zulham