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All Journal International Journal of Humanity Studies (IJHS) International Journal of Applied Sciences in Tourism and Events Abdimas Umtas : Jurnal Pengabdian kepada Masyarakat JPPM (Jurnal Pengabdian dan Pemberdayaan Masyarakat) Syntax Idea Jurnal Daya Mas : Media Komunikasi dan Informasi Hasil Pengabdian dan Pemberdayaan Masyarakat Jurnal Industri Pariwisata Journal of Business Administration (JBA) JURNAL UMBANUA Jurnal Pengabdian pada Masyarakat International Journal of Business and Applied Economics (IJBAE) Seminar Nasional Produk Terapan Unggulan Vokasi Asian Journal of Logistics Management International Journal of Tourism Business Research Insight: Indonesian Journal of Social, Humanity, and Education
Mandulangi, Jufrina
Politeknik Negeri Mandao
Religion Aerospace Engineering Agriculture, Biological Sciences & Forestry Arts Humanities Automotive Engineering Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Environmental Science Immunology & microbiology Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Materials Science & Nanotechnology Mathematics Mechanical Engineering Public Health Social Sciences Transportation Other

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The role of Social Media Altje E. Tuwaidan; Vesty L. Sambeka; Tirsa A. Lumentut; Pearl Loesye Wenas; Jufrina Mandulangi; Yurike S. Lewan; Mikhael C. S. Mangolo; Frans V. Rattu; Alma K. Pongtuluran
Jurnal Internasional Riset Bisnis Pariwisata Vol 4 No 1 (2025): International Journal of Tourism Business Research (INTOUR)
Publisher : Faculty of Economics and Business, University of Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/intour.v4i1.1839

Abstract

This study aims to examine the operational role of Income Audit staff in preparing Daily Revenue Reports (DRR) based on occupancy rates at Radisson Blu Bali Uluwatu Hotel. Adopting a qualitative case study approach, data were collected through in-depth interviews, participatory observations, and document analysis. The findings reveal that Income Audit staff consistently perform key tasks, including verifying night audit records, calculating occupancy benchmarks, and preparing comprehensive audit packs. The Opera Property Management System (PMS) is used to streamline data entry and facilitate revenue classification. Interviews emphasize the strategic value of income auditing in supporting financial accuracy and managerial decision-making. However, challenges such as human error and system failures affect the reliability and timeliness of DRR preparation. Staff mitigate these risks through multi-layered review mechanisms and adaptive responses during operational disruptions, particularly during the COVID-19 pandemic. The study concludes that Income Audit staff play a critical role in maintaining financial integrity and operational accountability in hotel finance. It recommends continuous training and the enhancement of digital infrastructure to improve audit quality and support effective revenue management. These findings contribute to the literature on internal control and performance measurement in the hospitality industry
Enhancing Administrative Efficiency Through Archive Management at the Malalayang District Office, Manado City, Indonesia Mandulangi, Jufrina; Mundung, Deky Eko Wibowo; Makinggung, Juliet Pauladel Truly; Tuwaidan, Altje Ellen
International Journal of Business and Applied Economics Vol. 3 No. 6 (2024): November 2024
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/ijbae.v3i6.11599

Abstract

Archives serve as the institutional memory, supporting administrative processes and ensuring efficient operations. However, initial observations at the Malalayang District Office revealed significant deficiencies in archive management. These included a lack of standardized procedures, inadequate retrieval methods, and insufficient facilities. To address these issues, this research aims to investigate the strategies implemented, challenges faced, and solutions adopted to improve archive management and streamline administrative processes at the Malalayang District Office. Employing a qualitative case study methodology, data were collected and analyzed through a systematic process of reduction, presentation, and conclusion drawing, followed by verification. The findings of this research offer valuable insights into effective archive management practices and their contribution to enhancing administrative efficiency.
The Impact of Human Resource Digitalization through HRIS on Human Resource Management Efficiency: A Technology Acceptance Model Approach Mandulangi, Jufrina
Insight: Indonesian Journal of Social, Humanity, and Education Vol. 1 No. 3 (2025): Insight: Indonesian Journal of Social, Humanity, and Education
Publisher : Yayasan Abdurrauf Cendekia Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70742/insight.v1i3.519

Abstract

Digital transformation in the field of Human Resources, particularly through the implementation of Human Resource Information Systems (HRIS) or Digital HR, has emerged as a prominent global trend as organizations seek to enhance efficiency and responsiveness in managing human capital. Although HRIS adoption has become increasingly widespread across sectors, systematic empirical evidence explaining how such digitalization affects the operational efficiency of HR management remains limited, especially when viewed across diverse organizational contexts. This gap highlights the need for theoretically grounded studies that not only measure efficiency outcomes but also consider user acceptance as a critical determinant of successful implementation. This study examines the impact of HRIS implementation on HR management efficiency by employing the Technology Acceptance Model (TAM) as its theoretical framework, with particular attention to perceived ease of use and perceived usefulness. Using a quantitative approach, data were collected through questionnaires distributed to 250 HR professionals from various industry sectors who had been using HRIS for a minimum of one year. The data were analyzed using Structural Equation Modeling with Partial Least Squares to assess the relationships among key variables. The results indicate that both perceived ease of use and perceived usefulness significantly shape attitudes toward HRIS utilization, which in turn exert a positive and significant influence on HR management efficiency. The efficiency gains are most evident in administrative processes, recruitment activities, employee data management, and reporting functions. Overall, the findings demonstrate that successful HRIS implementation, supported by strong user acceptance, can substantially enhance the operational efficiency of HR departments. This study not only reinforces the continued relevance of TAM in the context of HR technology adoption but also offers practical insights for organizations seeking to optimize the returns on their digital HR investments.
Co-Authors Agustinus Lumettu Alma K. Pongtuluran Altje E. Tuwaidan Altje Ellen Tuwaidan Arief Perdana Kumaat Artana, I Made Wahyu Bawole, Merryany Benny Irwan Towoliu Benny Irwan Towoliu Benny Irwan Towoliu Benny Irwan Towoliu Bernadain Dainty Polii Bernadain Dainty Polii Christien A Karambut Christien Karambut Deky E. Wibowo Mundung Deky E. Wibowo Mundung Dimas Ero Permana Dimas Ero Permana Donny Taju E. Wibowo Mundung, Deky Fonny Sangari Frans Luntungan Frans Luntungan Frans V. Rattu Frans Victor Rattu Iyam L. Dua Jeaneta J Rumerung Jeanlly Adri Solang Juliet P.T. Makinggung Juliet P.T. Makinggung Juliet P.T. Mandulangi Lumettu, Agustinus Makinggung, Juliet Pauladel Truly Margaretha Rundengan Merryany Bawole Mikhael C. S. Mangolo Mundung, Deky Mundung, Deky Eko Wibowo Paendong, Melky Pearl Loesye Wenas Permana, Dimas Ero Sangari, Fonny Silaban, Suri Yanti Sonny Kasenda Sonny Kasenda Tirsa A. Lumentut Tuwaidan, Altje Ellen Vesty L. Sambeka Wenas, Pearl Loesye Yurike S. Lewan