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PENINGKATAN DIGITAL SKILL BAGI PENGUSAHA UMKM Wati, Lela Nurlaela; Mulyanti, Rita Yuni; Soma, A. Mukti; Supriatiningsih, Supriatiningsih; Darwis, Hidayat
 Jurnal Abdi Masyarakat Multidisiplin Vol. 2 No. 1 (2023): April: JURNAL ABDI MASYARAKAT MULTIDISIPLIN
Publisher : Asosiasi Dosen Muda Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56127/jammu.v2i1.470

Abstract

Micro, small and medium enterprises are required to continue to move quickly to keep up with changes and to be able to adapt to modern and dynamic environmental conditions. Business innovation by utilizing the development of digital technology, has a major influence on the perspective of MSMEs in running their business. It is very important for SMEs to optimize the use of increasingly sophisticated technology and the use of social media as a means of social networking in marketing their products. Therefore the community service team from STIE Muhammadiyah Jakarta conducts training to increase the digital skills of MSME entrepreneurs in collaboration with the Telkom Community Development Center Jakarta, with the aim of providing explanations and understanding for all MSME participants regarding the use of digital technology, Providing tips on how to deal with problems in this era 4.0, provides an understanding of the use of copy writing to increase sales and provides tips on how to establish as many social networks as possible. MSMEs understand the importance of using digital so they can get used to processing today's technology, know tips on using digital in dealing with problems in the 4.0 era, know the use of copy writing so that sales increase, communication networks will be established between each other and the community.
The Role of Leadership and Motivation in Mediating the influence of the Work Environment on the Performance of Banking Employees during the Covid-19 pandemic Pasagi, Yunior; Mulyanti, Rita Yuni; Herningsih, Herningsih
Fair Value: Jurnal Ilmiah Akuntansi dan Keuangan Vol. 4 No. 10 (2022): Fair Value: Jurnal Ilmiah Akuntansi dan Keuangan
Publisher : Departement Of Accounting, Indonesian Cooperative Institute, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (371.886 KB) | DOI: 10.32670/fairvalue.v4i10.1648

Abstract

This study aims to analyze the role of leadership and motivation in mediating the influence of the work environment on the performance of employees of PT. Bank Mandiri Sorong branch during the covid 19 pandemic. The population in this study were all employees of Bank Madiri Sorong branch with saturated sampling technique. The method of analysis in this research is Structural Equation Modeling (SEM) based on Variance Based or known as Partial Least Square (PLS-SEM) using Smart PLS v3.3.3 software. Findings. The results showed that the work environment did not directly affect the performance of the employees of Bank Mandiri Sorong Branch. Leadership and motivation can mediate the influence of the work environment on the performance of employees of Bank Mandiri Sorong Branch. The results of this study can be information for the manager of the Sorong branch of Bank Mandiri that to improve the performance of their employees during the covid-19 pandemic, they cannot rely on the work environment alone, but must also be supported by respectful leadership and motivation in the form of health insurance.
Pelatihan Digital Skill Guna Meningkatkan Market Bagi Pengusaha UMKM Wati, Lela Nurlela; Soma, Mukti; Mulyanti, Rita Yuni; Santoso, Imam; Supriatininingsih, Supriatiningsih
Jurnal Pengabdian Kepada Masyarakat Vol 4 No 01 (2023): Jurnal Pengabdian Kepada Masyarakat (JPKM) Langir Biru
Publisher : Politeknik Penerbangan Indonesia Curug

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54147/jpkm.v4i01.784

Abstract

The purpose of this service is to provide training on how to improve the quality of MSME human resources by improving social media-based marketing using digital skills. This training was carried out by the community service team at the Muhammadiyah University of Technology Jakarta in collaboration with the Telkom Community Development Center Bandung. Through this training, it is hoped that MSMEs will understand and master digital technology. Training is held offline through lectures and discussions on digital concepts. The use of digital is expected to grow a social network without limits. MSME stakeholders can find out the benefits of social media-based marketing such as WhatsApp, Instagram, Facebook, Telegram, Twitter, and others so that MSME products offer more opportunities to expand business networks and increase sales.
Unpacking the drivers of service performance: How workload, compensation, and competence influence outcomes through employee satisfaction Farida, Ida; Soma, AM; Mulyanti, Rita Yuni
al-Uqud : Journal of Islamic Economics Vol. 8 No. 2 (2024): July
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/al-uqud.v8n2.p255-270

Abstract

Hospitals must provide exemplary care to patients, with improvements in service standards closely linked to enhanced work quality by medical staff. Effective human resources are essential to healthcare initiatives, especially in the context of services offered to participants of Indonesia's National Health Insurance (BPJS Kesehatan). Despite the government’s commitment to ensuring equal treatment for all patients, discrepancies in the care provided to BPJS and non-BPJS patients persist. Moreover, the high volume of BPJS patients has intensified the workload for healthcare workers, contributing to potential fatigue and burnout. This study, using a quantitative approach and Partial Least Squares (PLS) analysis, investigates how workload, compensation, and competence influence service performance at Harapan Jayakarta Hospital in Jakarta, with employee satisfaction serving as a mediating variable. The findings reveal that both workload and compensation significantly impact service performance. Additionally, compensation and competence are key factors in the mediation of employee satisfaction, while all three variables—workload, compensation, and competence—collectively affect service performance at the hospital. These results underscore the importance of addressing workload and compensation issues to enhance service quality and overall employee well-being in healthcare settings.
Managerial Transformation at Sea: Strategies to Enhance Performance, Motivation and Crew Safety Aziz, Azmal; Mulyanti, Rita Yuni; Soma, Abdul Mukti
International Journal of Multidisciplinary Research of Higher Education Vol 8 No 2 (2025): (April) Theme STEM, Education, Religion Studies, Social Sciences and Economic Dev
Publisher : Islamic Studies and Development Center in Collaboration With Students' Research Center Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/ijmurhica.v8i2.326

Abstract

Work safety and crew performance are very important focus areas in the high-risk maritime industry, as exemplified by shipping companies. This study aims to analyze the impact of leadership and managerial competence on crew motivation and performance, as well as their influence on work safety. This study uses quantitative methods with a causal design used to examine cause-and-effect relationships among variables, including leadership, managerial competence, work motivation, crew performance, and work safety. Data were collected through a survey using a Likert-scale questionnaire with five response levels. The respondents were crew members working for a shipping company. Additional data collection techniques included field observations and literature review to complement the theoretical insights. Data analysis was conducted using Structural Equation Modeling with SmartPLS software. The findings indicate that transformational leadership and managerial competence significantly influence work motivation and crew performance. Moreover, work motivation serves as a mediating variable, strengthening the relationships between leadership and performance, as well as managerial competence and occupational safety. This study emphasizes the crucial role of effective leadership in workplace safety within the maritime industry. Its implications suggest that companies should enhance competency-based training and leadership strategies to optimize crew performance and ensure sustainable workplace safety.
The Influence of Self-esteem, Self-efficacy, And Optimism on MSMEs Business Resilience in Pasar Jaya Pasar Rumput Syafira, Sania; Mulyanti, Rita Yuni; Abdulah, Budiman
International Journal of Entrepreneurship and Sustainability Studies Vol. 5 No. 1 (2025): July Volume
Publisher : Research Synergy Foundation

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31098/ijeass.v5i1.3100

Abstract

This research analyzes the impact of self-esteem, self-efficacy, and optimism on business resilience among Micro, Small, and Medium Enterprises (MSMEs) in Pasar Jaya Pasar Rumput. The selected site represents a vulnerable urban business environment affected by redevelopment projects, making it a relevant context for exploring the dynamics of entrepreneurship and sustainable development. Employing a quantitative research design, data were collected from 185 respondents who manage MSMEs in Pasar Jaya Pasar Rumput through a questionnaire. Analysis was carried out using SEM with SmartPLS software. The results obtained from this research show that self-esteem, self-efficacy, and optimism have a positive and significant effect on business resilience in MSMEs in Pasar Jaya Pasar Rumput. The results support the Resource-Based View (RBV) theory. This research offers a novel contribution by integrating psychological capital into the discourse of entrepreneurial resilience within the broader sustainability framework. The practical implications suggest the need for empowerment programs that include psychological development to strengthen long-term business sustainability. Policymakers are encouraged to incorporate psychological resource training into MSME support strategies to promote resilience and inclusive economic growth in uncertain urban environments
Unlocking Performance Through Motivation: The Impact of Job Transformation in the Ministry of Migrant Workers Protection Iswari, Andina; Wati, Lela Nurlaela; Mulyanti, Rita Yuni
International Journal of Entrepreneurship and Sustainability Studies Vol. 5 No. 1 (2025): July Volume
Publisher : Research Synergy Foundation

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31098/ijeass.v5i1.3491

Abstract

Job transformation is integral to bureaucratic reform initiatives aimed at enhancing employee efficiency and effectiveness. This study seeks to examine the function of work motivation as a mediator in the relationship between job transformation and employee performance at the Ministry of Indonesian Migrant Workers Protection (KP2MI). The research methodology employed causality with a sample of 251 KP2MI employees. Data analysis was conducted using a structural equation model employing a second-order confirmatory technique to test the hypotheses. The study's findings demonstrate that job transformation and work motivation significantly enhance employee performance. Work motivation mediates the impact of job transformation on employee performance, exerting a more significant effect than direct influence. This study suggests that work motivation significantly mediates the relationship between job transformation and employee performance. This study underscores the necessity of addressing job transformations that are both structural and psychological, particularly in enhancing employee motivation, which is crucial for increasing public sector performance. This study introduces an innovation in the realm of human resource management within the public sector, particularly at KP2MI. This study introduces a novel perspective that the efficacy of job transformation relies not only on structural or administrative factors but also on the capacity of these changes to foster employee motivation. The distinctive institutional framework of KP2MI, which has a specific purpose for the protection of migrant workers, renders this research pertinent and innovative in addressing the challenges posed by contemporary bureaucracy in government agencies that are adaptable and responsive to global employment issues.
The effect of training and work experience on performance: The mediating role of competence at PT Chandra Asri Pacific Feryanto, Muslim; Mulyanti, Rita Yuni; Soma, Abdul Mukti
Annals of Human Resource Management Research Vol. 5 No. 3 (2025): September
Publisher : Goodwood Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/ahrmr.v5i3.3249

Abstract

Purpose: This study investigates the direct and indirect effects of training and work experience on employee performance, with competence serving as a mediating variable in the Marine Division of PT Chandra Asri Pacific. Methodology: Using a quantitative approach, data were collected from all 66 employees through structured questionnaires and analyzed with Partial Least Squares–Structural Equation Modeling (PLS-SEM). Validity, reliability, and mediation tests ensured robust findings. Results: The results show that work experience and competence significantly influence employee performance directly, while training has no direct effect. However, training enhances competence, which fully mediates its impact on performance. Work experience also affects performance indirectly through competence, indicating partial mediation. The model demonstrates strong explanatory (R² = 0.616) and predictive (Q² > 0.34) power. Conclusions: Competence is the central mechanism translating training and experience into performance outcomes. Training is only effective when it strengthens competence, whereas work experience contributes both directly and indirectly. Limitations: The study’s scope is restricted to a single division with a male-dominated workforce, a cross-sectional design, and exclusive use of quantitative methods, limiting generalizability and contextual depth. Contribution: Theoretically, this research validates competence as a mediator in human capital development. Practically, it highlights the importance of aligning training with competence-building, leveraging experiential learning, and implementing structured HR strategies to strengthen performance in safety-critical industrie.
WHAT FACTORS INFLUENCE THE INTERNATIONALIZATION OF SMALL AND MEDIUM ENTERPRISES (SMES)? A GENDER-BASED APPROACH Mulyanti, Rita Yuni; Wati, Lela Nurlaela; Suhana, Suhana
Jurnal Ilmiah Ilmu Terapan Universitas Jambi Vol. 9 No. 1 (2025): Volume 9, Nomor 1, March 2025
Publisher : LPPM Universitas Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22437/jiituj.v9i1.38816

Abstract

Small and medium enterprises (SMEs) are crucial to a nation's economy, especially in developing countries; nevertheless, their involvement in international trade, particularly exports, is minimal, with SMEs representing merely 15% of Indonesia's total non-oil and gas exports in 2024. Women manage Indonesian SMEs more than men, yet they encounter difficulties doing foreign activities. This study aims to analyze the elements influencing the internationalization of SMEs and gender-specific roles. The research sample consisted of 190 SMEs, with 137 operated by women and 53 by males. The data analysis employs moderating regression analysis (MRA) with Smart PLS. The study's findings reveal that the critical determinants for the internationalization of SMEs in Indonesia encompass entrepreneurial characteristics (age and experience), SME characteristics, entrepreneurial orientation, and environmental factors. A significant disparity exists between male-managed and female-managed SMEs concerning their characteristics, environmental factors, and regulatory structures. Female SMEs exhibit enhanced agility and compliance with regulations. The characteristics of SMEs and the environmental factors have a more significant impact on the internationalization of male SMEs than female SMEs. This study's novelty is in the elements that facilitate successful internationalization and the contribution of women-led SMEs to enhancing internationalization efforts. Although the study's sample included Indonesian SMEs, the findings may yield more significant implications for the success factors of SME internationalization worldwide concerning gender diversity. This study offers insights for policymakers to enhance SME internationalization by incorporating SMEs into extensive industrial ecosystems and fostering a collaborative environment among industry stakeholders and SMEs within the export product supply chain.
Role of Workplace Spirituality and Organizational Citizenship Behavior (OCB) In Improving Lecturers’ Performance Ramilan Ramilan; Rita Yuni Mulyanti; Koesmawan Koesmawan; Lela Nurlaela Wati
People and Behavior Analysis Vol. 2 No. 1 (2024): March Volume
Publisher : Research Synergy Foundation

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31098/pba.v2i1.2278

Abstract

Educators serve as primary stakeholders profoundly shaping the caliber of tertiary educational establishments. Various determinants impact educator performance, encompassing competencies, motivational factors, discipline, and leadership qualities, as well as Organizational Citizenship Behavior (OCB), where employees’ actions surpass their primary job responsibilities. This study intends to experimentally demonstrate the impact of workplace spirituality on the productivity of Lecturers in the Muhammadiyah Aisiyah College (PTMA) setting, both directly and indirectly. To gather empirical data on the impact of workplace spirituality on the performance of PTMA lectures, this study used a quantitative method with a causality design. A questionnaire completed by 260 academics was used to obtain the data. The PLS method and structural equation modeling were used to examine the data. processing data with the SMARTPLS program. According to the study's findings, OCB is positively and significantly influenced by the spiritual workplace, and both OCB and performance are positively and significantly impacted by the spiritual workplace's impact on PTMA lecturers’ performance. The final significant finding is that OCB can enhance performance in spiritual workplaces. These findings have consequences for PTMA managers, and it is vital to encourage an increase in OCB by bolstering the spiritual workplace in the PTMA they oversee to boost the performance of their lecturers.