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All Journal Jurnal Pendidikan dan Pembelajaran Khatulistiwa (JPPK) Jurnal Ekonomi & Studi Pembangunan Jurnal Ilmiah Mandala Education (JIME) JISIP: Jurnal Ilmu Sosial dan Pendidikan Journal of Indonesian Tourism, Hospitality and Recreation STI Policy and Management Journal Journal of Enterprise and Development (JED) Econetica Jurnal Media Akuakultur Indonesia Global Review of Tourism and Social Sciences Advances in Tourism Studies
Supiandi, Supiandi
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Agriculture, Biological Sciences & Forestry Arts Humanities Biochemistry, Genetics & Molecular Biology Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Health Professions Immunology & microbiology Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Social Sciences Other

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Resilient Pathways of Small Island Tourism: A Qualitative Study of Post- COVID Recovery in Indonesia Supiandi, Supiandi; Habibi, Putrawan
Advances in Tourism Studies Vol. 2 No. 2 (2024): Advances in Tourism Studies
Publisher : Centre for Tourism Studies and Journal Publication of Sekolah Tinggi Pariwisata Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53893/ats.v2i2.58

Abstract

This study explores how tourism communities in Indonesia navigated disruption and recovery in the aftermath of the COVID-19 pandemic. Using a qualitative case study approach, data were collected through semi-structured interviews, focus group discussions, and participant observation across selected small island destinations. Thematic analysis revealed that the pandemic not only disrupted livelihoods but also reshaped perceptions of vulnerability and resilience. Respondents emphasized the severity of income loss, psychological distress, and the erosion of community ties during the crisis. However, recovery pathways were marked by adaptive strategies including diversification into agriculture and fisheries, increased reliance on domestic tourists, and the creative use of digital platforms for marketing and communication. Community solidarity, traditional knowledge, and cultural practices emerged as critical resources that supported both economic survival and social cohesion. The findings highlight that resilience in Indonesian tourism is constructed through a combination of adaptive innovation and socio-cultural embeddedness rather than through technical or policy frameworks alone. This study contributes to resilience theory by grounding it in the lived experiences of local stakeholders and offers practical insights for policymakers seeking to support sustainable and inclusive tourism recovery in post-crisis contexts.
Tourism at the Edge: Community Narratives of Climate Change and Coastal Erosion in Lombok Supiandi, Supiandi
Advances in Tourism Studies Vol. 2 No. 4 (2024): Advances in Tourism Studies
Publisher : Centre for Tourism Studies and Journal Publication of Sekolah Tinggi Pariwisata Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53893/ats.v2i4.69

Abstract

Coastal tourism in Indonesia faces growing challenges from climate change, particularly sea-level rise, coastal erosion, and unpredictable weather patterns. Lombok, an island increasingly positioned as a competitor to Bali in international tourism, is experiencing significant environmental pressures that directly affect local livelihoods and tourism development. This study explores how coastal communities in Lombok perceive and respond to climate change and coastal erosion within the tourism economy. Drawing on a qualitative research design, data were collected through in-depth interviews with fisherfolk, homestay owners, community leaders, and tourism workers, complemented by participant observation in coastal villages and tourism sites. The findings reveal that residents are acutely aware of environmental changes, describing shoreline retreat, saltwater intrusion, and declining fish stocks as everyday realities. While some view tourism as a pathway to adapt and diversify livelihoods, others fear that environmental degradation threatens both cultural identity and economic sustainability. Narratives also highlight the importance of local knowledge, spiritual beliefs, and community initiatives in shaping adaptive practices. By foregrounding community voices, the study contributes to critical debates on climate change and tourism, emphasizing that sustainable tourism in Lombok depends not only on infrastructural resilience but also on integrating local perspectives into adaptation strategies.
The Role of Responsiveness and Assurance in Enhancing Customer Satisfaction: Evidence from CIMB Niaga Bank, Mataram Branch Solatiyah, Baiq; Supiandi, Supiandi
Econetica: Jurnal Sosial, Ekonomi, dan Bisnis Vol 5 No 1 (2023): Mei 2023
Publisher : Program Studi Ekonomi Islam Fakultas Ekonomi Universitas Nahdlatul UlamaNusa Tenggara Barat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.69503/econetica.v5i1.472

Abstract

This study examines the influence of service quality dimensions on customer satisfaction at CIMB Niaga Bank, Mataram Branch, Indonesia. The research aims to identify which aspects of service quality—tangibility, reliability, responsiveness, assurance, and empathy—most significantly affect customer satisfaction in the context of private banking services. Using a quantitative approach, data were collected through questionnaires distributed to 100 active customers and analyzed using multiple linear regression. The results reveal that responsiveness and assurance exert the strongest positive and significant effects on customer satisfaction, while tangibility, reliability, and empathy show weaker or statistically insignificant impacts. These findings suggest that customers value prompt service, competence, and trustworthiness more than physical appearance or empathy in determining their satisfaction with banking services. The study highlights that maintaining high responsiveness and assurance is crucial for sustaining customer loyalty and competitive advantage in the increasingly digitalized banking environment. Theoretically, the findings reinforce the SERVQUAL model by confirming the dominance of functional and relational service dimensions in shaping satisfaction in the Indonesian private banking context. Managerially, the study recommends continuous employee training in communication, problem-solving, and reliability to enhance the quality of customer experience.
Manfaat Program Melawan Rentenir Berbasis Masjid (Mawar Emas) terhadap Jama’ah Masjid Jamiatul Khair, Lombok Timur Supiandi, Supiandi; Azizurrohman, Muhammad; Habibi, Putrawan; Mashun, Mashun
Jurnal Ilmiah Mandala Education (JIME) Vol 8, No 2 (2022): Jurnal Ilmiah Mandala Education (April)
Publisher : Lembaga Penelitian dan Pendidikan Mandala

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58258/jime.v8i2.3202

Abstract

Dalam mengurangi ketergantungan terhadap rentenir serta meningkatkan peran masjid untuk kemaslahatan umat, program Melawan Rentenir Berbasis Masjid (Mawar Emas) diluncurkan. Penelitian ini bertujuan untuk menilai manfaat yang telah dirasakan oleh penerima program Mawar Emas di Masjid Jamiatul Khair, Lombok Timur. Dengan menggunakan analisis kualitatif berdasarkan wawancara, observasi, dan dokumentasi, penulis menemukan bahwa program Mawar Emas setidaknya membantu penerima dana dalam beberapa hal. Pertama, bantuan berupa pendanaan diberikan untuk mengurangi ketergantungan terhadap rentenir. Kedua, pelatihan, dan pendampingan diberikan guna membantu penerima dana dalam mengembangkan usaha yang mereka jalankan. Pelatihan yang diberikan kepada penerima dana berdampak pada manajemen bisnis yang lebih baik sehingga berpengaruh terhadap peningkatan keuntungan. Program Mawar Emas pada Masjid Jamiatul Khair berjalan tanpa ada kendala seperti pembayaran macet atau kegagalan dalam bisnis.
Effect of Different Harvest Ages on Alginat ContentiIn Seaweed Sargassum sp Using the Longline Supiandi, Supiandi; Cokrowati, Nunik; Lestari, Dewi Putri
Jurnal Media Akuakultur Indonesia Vol 3 No 3 (2023): Indonesian Journal of Aquaculture Medium
Publisher : Program Studi Budidaya Perairan Universitas Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/mediaakuakultur.v3i3.3314

Abstract

Sargassum sp. seaweed. It is a type of seaweed that has high economic value because of its alginate content and has the greatest and abundant potential in Indonesia. The alginate content produced in the seaweed Sargassum sp. Influenced by the harvest age in the cultivation process, if it is harvested too early, low quality seaweed will be produced and the older the harvest, the higher the alginate content. To obtain good alginate content, namely by knowing the optimal harvest age in cultivation. The aim of this research is to determine the effect of different harvest ages in seaweed (Sargassum sp.) on the alginate content using the Long line cultivation method. This research was conducted in Ekas Bay, Ekas Buana Village, Jerowaru District, East Lombok, West Nusa Tenggara. This research was carried out using an experimental method using a completely randomized design (CRD), which consisted of 5 treatments by weight of Sargassum sp. namely P1 28 days of harvest, P2 35 days of harvest, p3 of 42 days of harvest, p4 of 45 days of harvest, p5 of 59 days of harvest. Cultivation using seeds weighing 100 grams was then analyzed for alginate content. The results of this study indicate that the age of harvest affects the alginate content and weight growth of the seaweed sargassum sp. the best treatment was found in the p4 treatment with an alginate content value of 1.14% and the lowest in the p1 treatment of 0.76%. The conclusion of this study is that the different harvesting ages of Sargassum sp which were reared using the long line method showed an effect on the alginate content of Sargassum sp. the best treatment was found in p4 because it showed the highest value of alginate content and growth weight.
Integration of AI Chatbot Based on LLM 'GURU DIGITAL' to Improve Numeracy Literacy in 3T Elementary Schools Sadli, Muhamad; Supiandi, Supiandi; Subeli, Muhammad
JISIP: Jurnal Ilmu Sosial dan Pendidikan Vol 10, No 1 (2026): JISIP (Jurnal Ilmu Sosial dan Pendidikan) (Januari)
Publisher : Lembaga Penelitian dan Pendidikan (LPP) Mandala

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58258/jisip.v10i1.9743

Abstract

This study examines the effectiveness of the integration of a Large Language Model (LLM)-based AI chatbot named ‘GURU DIGITAL’ in improving the numeracy literacy of elementary school students in the Frontier, Outermost, and Disadvantaged (3T) areas. Addressing the challenges of educational disparities and low numeracy achievement in the 3T areas, ‘GURU DIGITAL’ is designed with an adaptive learning module that integrates local Sasak content, creating a personalized and culturally relevant learning experience. The research method uses a mixed method approach that combines Research and Development (R&D) with Participatory Action Research. The results show that ‘GURU DIGITAL’ was successfully developed with high NLP accuracy and an engaging adaptive module. Implementation in the field showed enthusiasm from students and teachers. A quantitative impact evaluation revealed a significant increase in students’ numeracy literacy in the experimental group (p < 0.001) compared to the control group, as measured by the Numeracy AKM. The proportion of students in the experimental group achieving the “Proficient” and “Advanced” categories increased drastically from 18% to 65%. Qualitatively, students and teachers reported high levels of satisfaction with ‘GURU DIGITAL’ due to its ability to provide easy-to-understand explanations, a fun learning environment, and personalized learning support. This study concludes that the integration of the ‘GURU DIGITAL’ LLM-based AI chatbot is a highly effective and potentially transformative innovation in improving numeracy literacy among elementary school students in the 3T (third-to-third) regions, while simultaneously leveraging local cultural contexts in the learning process. Recommendations include the replication and scalability of this model to ensure equitable access to quality education across the 3T (third-to-third) regions.
Co-Authors Azizurrohman, Muhammad Baiq Elbadriati Dede Suleman Dewi Putri Lestari, Dewi Putri Faiza Husnayeni Nahar Habibi, Putrawan Hou, Chieh-Tse Johari, Muhamad Khairul Hamim Loreño, Dustin Tarinque Martayadi, Uwi Mas'ud, Riduan Mashun, Mashun Masud, Riduan Muhamad Sadli Muhammad Rizkan Nazaruddin Malik Novi Primita Sari Nunik Cokrowati Risky Angga Pramuja Romi Bhakti Hartarto Sari, Gesti Lovita Siti Halidjah Solatiyah, Baiq Sri Budi Cantika Yuli Subeli, Muhammad Syafari, Muhammad Tahmid Sabri Yakub, Muhammad Zaenal Muttaqin Zainal Arifin