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Journal : Formosa Journal of Multidisciplinary Research (FJMR)

Improving Population Administration Services through the Implementation of the “Dimana Anda Kemana Anda Kami Layani” Program (Dinda Kanda Kalayani) by the Population and Civil Registration Office of Ngawi District Ro’uf, Muhammad Mufid; Reviandani, Oktarizka
Formosa Journal of Multidisciplinary Research Vol. 3 No. 9 (2024): September 2024
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/fjmr.v3i9.11434

Abstract

Administrative services, especially population administration, are one of the important aspects of public services. Population administration includes managing population data, making and issuing population documents such as identity cards (KTP-el), family cards (KK), birth certificates, and other important documents. Local governments are required to be more responsive and creative in improving the quality of services to the community. Therefore, the Ngawi Regency Population and Civil Registration Office implemented the “Dimana Anda Kemana Anda Kami Layani” (DINDA KANDA KALAYANI) program in improving population administration services. This research uses qualitative research with a case study approach. Data collection techniques are interviews, observation and documentation. By using the theory of George Charles Edwards III's implementation approach. The results showed that 1) Communication has gone well with various related parties, such as the sub-district government, villages, schools, and event organizers, 2) Resources provided are adequate, 3) Disposition has been carried out by officers who are members of the basic proactive outreach service team understanding the basis of existing regulations and guidelines, and 4) Bureaucratic Structure has implemented SOP’s in accordance with applicable regulations.
Co-Authors Adi Pangestu, Aryan Aditya, Muhammad Rafli Afira, Sabrina Ayu Aliefia, Vony Ananda, Alief Rizkia Anastasia, Annisa Andera, Poetri Andini, Faiza Irisaliya Anggraeni, Alfina Audry Anjarwati, Tyas Annisa, Dea Ardini, Hana Rizky Ardiningrum, Sekar Damayanti Aulia, Nadia Chyka Azriel Setiawan, Defanio Bagaskara, Prayoga Darmadi, Dandi Dila Yanuansyah, Sae Dj, Aurellia Djurubassa, Gloria Miagina Palako Dwiyanti, Tsabitah Mariyah Febri Anggraeni, Putri Fotinus Wahyudi Josiriz Hardianti Aniq, Azka HARIYANTI.H., FIRDA Imanuari Pertiwi, Vidya Isal Abellita Isma Nurcahyaningtyas Kanjeng Ratu, Gusti Khoirril, Oktavia Putri Khumairoh, Lutfiatu Maharani, Najla Syifa Margaretha, Maria Marioko, Yeris Okta Mariyah, Tsabitah Maulani, Khofiyah Mufidah, Nur Choirunisa Aini Mumtazah, Shofy Salsabil Nadiya, Bunga Naila, Nadhira Nur Khasia Arbain, Fayola Nur Kholisa, Yasmin Nurhayunda, Nafa Nurmaulidya, Salsabila Pangestu, Aryan Adi Putratama, Bonifasius Deva Putri, Berliana Febriani Putri, Vania Angelita Yuniar Rahmawati, Shinta Risty, Arindra Saskia Maya Riyadiana, Nabila Ro’uf, Muhammad Mufid Safira, Febrialta Dinda Saputri, Renza Nadya Jala Sembiring, Baster Handinata Septianti, Aurelia Setiyowati, Mita Dwi Sita, Cindy Gladys Ayu Nur Sunarko, Viandra Rafelia Cahya Sunaryo, Bima Saputra Syahrul Ramadhan, Ilham Syahtoni, Mohamad Geoveza Putra Tias, Salsabilah Suryaning Virdiansyah, Erlang Vivia, Sandrina Della Warda Akhadatuz Yola Flowerensia, Frisca Yunisa, Rahmita Dwi Zafira, Fadilla