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All Journal Dinamik Sistemasi: Jurnal Sistem Informasi Indonesian Journal of Artificial Intelligence and Data Mining JURTEKSI Jurdimas (Jurnal Pengabdian Kepada Masyarakat) Royal JIPI (Jurnal Ilmiah Penelitian dan Pembelajaran Informatika) Jurnal Teknologi Informasi dan Pendidikan Building of Informatics, Technology and Science Community Development Journal: Jurnal Pengabdian Masyarakat Jurnal Teknik Informatika (JUTIF) Jutsi: Jurnal Teknologi dan Sistem Informasi Jurnal Teknisi DECODE: Jurnal Pendidikan Teknologi Informasi J-Com (Journal of Computer) Jurnal IPTEK Bagi Masyarakat Abdiformatika: Jurnal Pengabdian Masyarakat Informatika Jurnal Ipteks Terapan : research of applied science and education Jurnal Algoritma Jurnal Pemberdayaan Sosial dan Teknologi Masyarakat Kesatria : Jurnal Penerapan Sistem Informasi (Komputer dan Manajemen) Interaksi : Jurnal Pengabdian Kepada Masyarakat
Helmiah, Fauriatun
Sekolah Tinggi Manajemen Informatika Dan Komputer Royal
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Journal : Jurnal Algoritma

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Rancang Bangun Aplikasi E-CRM di Toko UD. Maju Jaya Sari, Dira Purnama; Helmiah, Fauriatun; Syafnur, Afdhal
Jurnal Algoritma Vol 22 No 1 (2025): Jurnal Algoritma
Publisher : Institut Teknologi Garut

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33364/algoritma/v.22-1.2278

Abstract

Toko UD.Maju Jaya is a building shop that sells all kinds of building materials. Sales at UD Store. Maju Jaya is still experiencing problems, ranging from unstable sales to still using a manual system for recording and searching for products by customers is also inefficient because customers must come directly to the store. The purpose of this study is to create a web-based E-CRM system to make it easier for customers to place orders for building materials and increase operational efficiency. The research method used is the research and development method which consists of 6 stages starting from problem identification, data collection, analysis, system design, system testing to system implementation. The results of this study resulted in a web-based E-CRM system with features such as product details, shopping cart, online payment, chat so that it can maintain the store's relationship with customers and can also increase customer loyalty.
Co-Authors Abdul Azis Ubaidillah Adeliana Putri afrisawati, Afrisawati Ahmad Sofian Sinaga Andri Nata Andri Nata Ari Dermawan Ariani, Lisa Arridha Zikra Syah Aruan, Nita Aulia Astuti, Bela Barany Fachri Bayu Rahman Chitra, Latiffani Dani, Rika dermawan, ari dewi Antika Dewi Maharani Dewi Maharani Dinda Dwi Amara Dwi Afnita Edi Kurniawan Febby Madonna Yuma Fikri Akbar Sitompul Handayani, Masitah Havid Syafwan Irawati, Novica Irfan Hakim Nasution Irna Azizah Kifti, Wan Mariatul Kurniawan, Ahmad Laila Purnama Larasati, Mustika Fitri Latiffani, Chitra Lisa Ariani Mardalius Mardalius Masitah Handayani Merilan, Fina Muhammad Choirul Fazry Muhammad Fikri Musthofa Br. Butar-Butar, Yulia Syahfitri Mustika Fitri Larasati Nasrun Marpaung Nata, Andri Nawar, Muhammad Din NEHE, NURKARIM Novi Silvana Kawila Nur Madani Putri Siregar Nur Wati Nurul Azmi, Nurul Nurul Rahmadani Nurwati Nurwati Pristiyanilicia Putri Purnama, Laila Putri Wulandari Putri, Pristiyanilicia Rahayu, Elly Rahman, Bayu Ramadhani, Andrew Refina Kurnia Ramadanti Ricky Ramadhan Harahap Ricky Rizaldi Riki Andri Yusda Rohminatin Rohminatin Santoso Santoso Santoso Santoso Sari, Ade Mutiara Sari, Dira Purnama Siregar, Beni Harianto Siregar, Iqbal Kamil Sri Indah Kasih Sri Rezeki Maulina Azmi Sri Rezki Maulina Azmi Sudarmin Sudarmin Sudarmin Sudarmin Sudarmin Sumantri Sumantri Sumantri Sumantri Suri Adliani Syafnur, Afdhal Syahputra, Abdul Karim Umi Kalsum Wiwin Handoko Wulandari, Naiyla Yulia Purnama Sari Hutagaol Yustika Margolang