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All Journal Journal of Economics, Business, & Accountancy Ventura JURNAL ILMU PEMERINTAHAN Jurnal EMT KITA Journal of Economic, Bussines and Accounting (COSTING) JURNAL PENDIDIKAN TAMBUSAI Jurnal Ilmu Kepolisian Pena Justisia: Media Komunikasi dan Kajian Hukum Jurnal Litbang Polri Jurnal Civic Hukum Jurnal Ilmiah Manajemen Kesatuan Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Journal of Indonesia Road Safety Journal of Industrial Engineering & Management Research (JIEMAR) Journal La Sociale Majalah Ilmiah Dinamika Administrasi (MIDA) POLICY, LAW, NOTARY AND REGULATORY ISSUES (POLRI) Universal Journal of Science and Technology Journal of Law, Poliitic and Humanities Jurnal Ekonomi Kreatif dan Manajemen Bisnis Digital (JEKOMBITAL) International Review of Humanities Studies Jurnal Greenation Sosial dan Politik
Vita Mayastinasari
Sekolah Tinggi Ilmu Kepolisian (STIK)-PTIK
Religion Arts Humanities Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Mechanical Engineering Social Sciences Transportation

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THE STRUCTURAL RELATIONSHIP BETWEEN LEADERSHIP EFFECTIVENESS, WORK ENVIRONMENT, AND OPERATIONAL PERFORMANCE OF POLICE OFFICERS Mayastinasari, Vita; Suseno, Bayu
Journal of Economic, Bussines and Accounting (COSTING) Vol. 8 No. 6 (2025): COSTING : Journal of Economic, Bussines and Accounting
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/2p7f7e52

Abstract

Leadership effectiveness and the quality of the work environment are central determinants of the operational performance of police officers. This literature review synthesizes empirical and conceptual research published between 2015 and 2025 to clarify how leadership behaviors and organizational work conditions interact to shape operational outcomes such as response times, arrest accuracy, procedural justice adherence, use of force incidents, and overall task performance. Drawing on a purposive sample of peer reviewed studies, program evaluations, and practitioner reports, the review integrates findings across quantitative surveys, qualitative case studies, and implementation evaluations. Evidence indicates that transformational, servant, and coaching leadership styles increase officer motivation, psychological safety, and discretionary effort which in turn improve operational performance measures when work environment factors such as role clarity, adequate resources, supervisory support, and fair policies are present (Mulyana, 2024; Damayanti, 2025). Conversely, high job stress, bureaucratic rigidity, unclear performance criteria, and resource scarcity attenuate leadership effects and can produce negative operational outcomes (Sihombing et al., 2022; Karimullah, 2024). The review highlights mediating mechanisms perceived organizational support, job satisfaction, and psychological safety and moderating conditions such as organizational culture, external oversight, and workload. Practical recommendations include investing in leadership development with explicit coaching skills, improving work environment design through resource allocation and procedural clarity, embedding continuous feedback systems, and aligning performance metrics with community oriented policing goals. The paper concludes with a research agenda that calls for longitudinal and multi site evaluations to establish causal pathways between leadership, environment, and operational performance in policing contexts. Keywords: leadership effectiveness, work environment, operational performance, policing
The Influence of Quality of Work Life (QWL) and Job Satisfaction on Police Performance at the South Kalimantan Regional Police Mayastinasari, Vita; Suseno, Bayu
Jurnal Ekonomi Kreatif dan Manajemen Bisnis Digital Vol 4 No 3 (2026): FEBRUARI
Publisher : Transpublika Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55047/jekombital.v4i3.1097

Abstract

The study was set against key challenges facing Polri, including heavy workloads, organizational restructuring, and the need to balance public and internal job satisfaction which are factors affecting morale and institutional effectiveness, and highlighting QWL and job satisfaction as critical determinants of police performance. This study endeavored to delineate the interrelationship between Quality of Work Life (QWL), job satisfaction, and police performance within the South Kalimantan Regional Police. A quantitative research paradigm was employed, utilizing multiple linear regression procedures executed through SPSS software. Empirical data were elicited via structured questionnaires and subsequently subjected to psychometric validation, reliability verification, and classical assumption diagnostics, including assessments of multicollinearity, heteroscedasticity, and distributional normality. Analytical procedures comprised partial (t-test) and simultaneous (F-test) regression examinations, alongside the coefficient of determination (R²) to ascertain the magnitude of variance explicated by the predictor variables. The investigation encompassed 531 police personnel selected through a probabilistic random sampling framework, with instrument dissemination conducted through social media channels. The research steps involved collecting data from respondents through a questionnaire measured using a Likert scale ranging from 1 to 5. The data testing stages included validity and reliability tests to ensure that each questionnaire item measured the true and consistent variable, and a t-test to examine partial hypotheses. The results of this study indicate that Quality of Work Life (QWL) has a positive relationship with police performance at the South Kalimantan Regional Police, and job satisfaction has a positive relationship with police performance at the South Kalimantan Regional Police.
Co-Authors Aditya Hardyanto Adrianus Eliasta Meliala Afriska Nababan Aminanto, Ezra Andy Hermawan Arnapi, Arnapi Ayi Satria Yuddha Bayu Suseno Bayu Suseno Benyamin Lufpi Chairul Muriman Setyabudi Chairul Muriman Setyabudi Earliyanti, Novi Indah Glend Felix Siagian Gurnald Patiran I Gede Nyoman Bratasena Indah Earlyanti, Novi Joko Setiono Koto, Ismail Kusprabandaru, Agung Lubis, Rahmadsyah M Asrul Aziz Muhammad Mustofa Muriman, Chairul Nita, Surya Novi Indah Earlyanti Pratiwi, Ajeng Nuranisha Putra, Prima Pringgo Raden Mohamad Herdian Bhakti Septiyandini, Widya Silaen, Horas Marasi Silamukti, Arie Andhika Sinaga, Saut Panggabean Surya Dharma Sutrisno Sutrisno Syafruddin Tb. Ronny Rahman Nitibaskara Zulkarnein Koto