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All Journal Jurnal Pendidikan Sosiologi dan Humaniora JPAP (Jurnal Penelitian Administrasi Publik) (e-Journal) JURNAL MUQODDIMAH : Jurnal Ilmu Sosial, Politik dan Hummaniora NUSANTARA : Jurnal Ilmu Pengetahuan Sosial JAKP (Jurnal Administrasi dan Kebijakan Publik) Reformasi : Jurnal Ilmiah Ilmu Sosial dan Ilmu Politik Kumawula: Jurnal Pengabdian Kepada Masyarakat Jurnal Ilmu Sosial dan Ilmu Politik Jurnal Pemerintahan dan Politik Community Engagement and Emergence Journal (CEEJ) PRAJA: Jurnal Ilmiah Pemerintahan Community Development Journal: Jurnal Pengabdian Masyarakat JDP (Jurnal Dinamika Pemerintahan) Jurnal Teknologi Informasi dan Komunikasi International Journal of Business, Economics, and Social Development Jurnal Ilmiah Wahana Pendidikan MITZAL (Demokrasi, Komunikasi dan Budaya) : Jurnal Ilmu Pemerintahan dan Ilmu Komunikasi JSIP: Jurnal Studi Ilmu Pemerintahan Arus Jurnal Sosial dan Humaniora Jurnal Ilmu Sosial dan Humaniora Hulondalo Jurnal Ilmu Pemerintahan dan Ilmu komunikasi (JIPIK) MODERAT: Jurnal Ilmiah Ilmu Pemerintahan Innovative: Journal Of Social Science Research JIM: Jurnal Ilmiah Mahasiswa Pendidikan Sejarah RESLAJ: Religion Education Social Laa Roiba Journal Journal of Innovative and Creativity FisiPublik: Jurnal Ilmu Sosial dan Politik
Dewi Noor Azijah
Universitas Singaperbangsa Karawang
Religion Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Mechanical Engineering Public Health Social Sciences Other

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Kajian User Centric Government: Analisis Performa Aplikasi Mobile JKN di BPJS Kesehatan Karawang Azmi Ayu Fadhilah Burhanudin; Lina Aryani; Dewi Noor Azijah
Reslaj: Religion Education Social Laa Roiba Journal Vol. 7 No. 7 (2025): RESLAJ: Religion Education Social Laa Roiba Journal
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/reslaj.v7i7.8282

Abstract

This study aims to explore the experiences of individuals when using the JKN mobile application. This research focuses on how the performance of the JKN mobile application can unravel the problems that exist in the health care sector and can help users to get proper, efficient, and effective health services. This research method uses phenomenological qualitative research through observation, interviews and other documents that support the research. BPJS Kesehatan as a service provider needs to supervise the JKN mobile application. BPJS Kesehatan has the authority to regulate and be responsible for the performance of the JKN mobile application. Performance of the JKN mobile application still has some problems such as errors in some time and failing to load data in the doctor's schedule feature.
TANTANGAN SUMBER DAYA MANUSIA DALAM KEBIJAKAN PEMBERDAYAAN UMKM DI MASA PANDEMI Rivaldio Rizki Pradana; Lukmanul Hakim; Dewi Noor Azijah
FisiPublik: Jurnal Ilmu Sosial dan Politik Vol. 6 No. 2 (2021): November
Publisher : Social and Political Sciences Faculty, Widya Gama Mahakam Samarinda University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24903/fpb.v6i2.1199

Abstract

Masa pandemi Covid-19 saat ini banyak mengancam pemasukan serta penurunan penjualan yang dilakukan oleh pihak pelaku usaha salah satunya yang berdampak yakni UMKM yang mana seharusnya dapat memberikan berbagai macam pelayanan ekonomi kepada masyarakat, berperan dalam proses pemerataan yang adil, meningkatkan pendapatan masyarakat, dan berperan dalam mempromosikan pertumbuhan ekonomi, namun hal tersebut tidaklah berjalan dengan optimal khususnya di Kabupaten Karawang. Pemberdayaan UMKM yang masih tidak merata dalam pengimplementasiannya menjadikan faktor proses kebijakan tidak akan sesuai dengan yang diharapkan. Penelitian ini dilakukan untuk melihat faktor yang mempengaruhi implementasi kebijakan tersebut dengan menggunakan teori Implementasi dari Donald Van Meter dan Carl Van Horn yang mempunyai enam dimensi, yakni dimensi pertama merupakan ukuran dan tujuan kebijakan, Sumber daya yang menjadi faktor pendukung dan bisa menjadi faktor penghambat juga dalam melaksanakan pemberdayaan UMKM, Karakteristik Agen Pelaksana yang tidak melaksanakan sesuai dengan prosedur yang ada dalam mengelola pemberdayaan UMKM di Karawang, Sikap/kecenderungan para pelaksana, Komunikasi antar organisasi yang kurang baik antar implementor, dan terakhir merupakan Lingkungan ekonomi, sosial, politik. Penelitian ini menggunakan metode penelitian deskriptif dan pendekatan penelitian kualitatif yaitu suatu penelitian yang bertujuan untuk memberikan gambaran mengenai bagaimana pemberdayaan UMKM di Kabupaten Karawang.
Alpukat Betawi: Menakar Kualitas dan Tantangan Inovasi Pelayanan Adminduk Digital (Studi di Kelurahan Semper Timur, Jakarta Utara) Herlambang Bathara; Rachmat Ramdani; Dewi Noor Azijah
Arus Jurnal Sosial dan Humaniora Vol 6 No 1: April (2026)
Publisher : Arden Jaya Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57250/ajsh.v6i1.2915

Abstract

Penelitian ini bertujuan untuk menganalisis kualitas pelayanan publik melalui aplikasi Alpukat Betawi yang diterapkan di Kelurahan Semper Timur sebagai bentuk inovasi digitalisasi pelayanan administrasi kependudukan. Latar belakang penelitian ini didasarkan pada masih rendahnya kualitas pelayanan aplikasi Alpukat yang tercermin dari rating Google Play Store sebesar 2,6 (dari skala 5,0), banyaknya keluhan masyarakat mengenai error aplikasi, sulitnya mendapatkan kode OTP, kegagalan unggah dokumen, ketidakkompatibelan dengan ponsel low-end, serta rendahnya literasi digital masyarakat, khususnya kelompok usia rentan. Meskipun aplikasi ini menyediakan 18 jenis layanan, implementasinya masih menghadapi berbagai kendala teknis, infrastruktur, dan sosial-kultural. Penelitian menggunakan pendekatan kualitatif dengan metode deskriptif. Teknik pengumpulan data dilakukan melalui observasi, wawancara mendalam, dan studi dokumentasi. Analisis data menggunakan model Miles dan Huberman. Kerangka analisis kualitas pelayanan mengacu pada teori Zeithaml yang meliputi lima dimensi, yaitu Tangibles, Reliability, Responsiveness, Assurance, dan Empathy. Hasil penelitian menunjukkan bahwa implementasi aplikasi Alpukat Betawi telah mendukung digitalisasi pelayanan administrasi kependudukan melalui penyediaan sarana pelayanan digital yang mudah diakses, adanya jaminan keamanan data, serta perhatian aparatur terhadap kebutuhan masyarakat. Namun, pada dimensi reliability masih ditemukan berbagai kendala teknis seperti kesulitan memperoleh kode OTP, aplikasi yang sering keluar (logout) secara otomatis, dan kegagalan dalam mengunggah dokumen. Selain itu, tingkat pemanfaatan aplikasi masih relatif rendah dibandingkan jumlah penduduk Kelurahan Semper Timur. Oleh karena itu, diperlukan peningkatan sosialisasi kepada masyarakat, khususnya kelompok rentan, serta perbaikan dan pemeliharaan sistem aplikasi secara berkelanjutan guna meningkatkan kualitas dan pemanfaatan pelayanan publik berbasis digital.
PERANAN KOMUNIKASI PEMERINTAH DALAM MENINGKATKAN KUALITAS PELAYANAN PUBLIK DI KANTOR KELURAHAN ADIARSA BARAT KECAMATAN KARAWANG BARAT Muhammad Rizki Rahmatullah; Dewi Noor Azijah; Rachmat Noor Ramdani
Jurnal Ilmiah Wahana Pendidikan Vol 12 No 6.A (2026): Jurnal Ilmiah Wahana Pendidikan
Publisher : Peneliti.net

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study is entitled the role of government communication in improving the quality of public services inthe Adiarsa Barat urban village of ice, Adiarsa Barat sub-district. This research uses Qualitative methods, qualitative methods of data search processes to understand social problems based on comprehensiveresearch (holistic), formed by words, and obtained from natural situations. This research uses Laswell'scommunication theory: 1. communicator, 2. message, 3. media, 4. communicant, 5. feedback. Service is the quality of service provided by public agencies to the community. In carrying out its functions, the government apparatus of Adiarsa Barat urban Village is quite good in carrying out its duties incommunicating and carrying out its duties, namely: Communicative, Responsive, fast and provide comfort and security. Comunication of government in Adiarsa Barat urban Village is the process ofexchanging information between the village government and the people of Adiarsa Barat. Thiscommunication involves delivering information related to government activities, public policies, social programs, and public services to the community. The purpose of village government communication to ensure that the people of Adiarsa Barat receive clear and accurate information about matters relatedtothe lives of the people of Adiarsa Barat.
ANALISIS KEMAMPUAN APARATUR DESA DALAM MENGGUNAKAN TEKNOLOGI BERBASIS DIGITAL Fathan Farid As Sya'ban; Achmad Fachrezi; Dewi Noor Azijah
MITZAL (Demokrasi, Komunikasi dan Budaya) : Jurnal Ilmu Pemerintahan dan Ilmu Komunikasi Vol 8, No 2 (2023): MITZAL, Volume 8, Nomor 2, November 2023
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat Universitas Al Asyariah Mandar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35329/mitzal.v8i2.4078

Abstract

Kemampuan aparatur desa merupakan modal yang harus dimiliki untuk menjalankan pemerintahan desa yang baik. Di era digitalisasi, pemerintah harus melihat peluang yang dapat mengefektifkan pekerjaan dari aparatur yang berkecimpung dalam sektor publik. Penelitian ini dilakukan untuk mengetahui sudah sejauh mana kemampuan aparatur desa Puseurjaya dalam menggunakan TIK. Penelitian ini menggunakan teknik wawancara dengan narasumber selaku Sekretaris Desa. Pada penelitian kali ini menggunakan perspektif teori dari Robbins (2008:57) tentang faktor pada kemampuan secara internal dan eksternal. Dari hasil analisis diketahui bahwa aparatur desa Puseurjaya sudah dapat menggunakan teknologi dengan baik hal ini dibuktikan dengan pelayanan publik yang sudah mulai menggunakan teknologi digital. Meskipun dalam pelaksanaannya belum mampu memanfaatkan teknologi digial secara maksimal. Karena masih terdapat beberapa tantangan dalam pelaksanaan sehari-harinya.
DINAMIKA KOORDINASI STAKEHOLDER DALAM UPAYA MELINDUNGI PEKERJA MIGRAN INDONESIA DI KABUPATEN KARAWANG Siti Masitoh; Dewi Noor Azijah; Lina Aryani
T JDP (JURNAL DINAMIKA PEMERINTAHAN) Vol 8 No 02 (2025): Agustus 2025
Publisher : LPPM Universitas Abdurrab

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36341/jdp.v8i02.5994

Abstract

  This study aims to analyze the synergy and coordination dynamics among stakeholders in the effort to protect Indonesian Migrant Workers (PMI) in Karawang Regency. Employing a post-positivist paradigm and a qualitative method with a case study design, data were collected through observation, interviews, and documentation. The findings reveal the absence of clear agreements and commitments among stakeholders, although there is adequate competence and awareness regarding the protection of migrant workers. The continuity of coordination depends on the presence or absence of complaints from PMI and is not bound by a predetermined schedule. The study concludes that strengthening intensive and sustainable coordination is necessary to enhance the protection of Indonesian Migrant Workers.
ANALISIS JARINGAN PADA JEJARING AKTOR DALAM MENGEMBANGKAN POTENSI WISATA DI DESA BANJARSARI KECAMATAN PANGALENGAN Guruh Ramdhan Hasbillah Syam; Indra Aditya; Dewi Noor Azijah
T JDP (JURNAL DINAMIKA PEMERINTAHAN) Vol 8 No 02 (2025): Agustus 2025
Publisher : LPPM Universitas Abdurrab

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36341/jdp.v8i02.6082

Abstract

This study aims to analyze the structure of actor networks in the development of tourism destinations in Banjarsari Village, focusing on how interactions between actors influence tourism management strategies. To facilitate the analysis of these networks in enhancing tourism potential, the research adopts a case study design with qualitative methods. Through this approach, the study examines the relationships formed between actors in the tourism development process in depth. The research applies Actor Network Theory (ANT), introduced by Bruno Latour and John Law emphasizing the network dimension. This framework is expected to provide deeper insights into the factors that either support or hinder tourism management based on actor networks. The networks that emerge among actors in developing Banjarsari Village’s tourism potential exhibit three key characteristics: communal value based networks, direct communication networks, and tourism synergy networks. The communal value-based network is shaped by strong local values of mutual cooperation and solidarity, acting as a social adhesive despite the absence of formal structures. The direct communication network emerges due to the fac to face interactions among actors, facilitated through deliberations and direct visits. Finally, the tourism synergy network reflects the collaborative nature of various tourism attractions within Banjarsari Village, where destinations complement rather than compete with each other.
MENGKAJI PERUBAHAN SOSIAL EKONOMI MASYARAKAT PESISIR CILAMAYA WETAN AKIBAT PEMBANGUNAN PROYEK STRATEGIS NASIONAL PLTGU JAWA-1 POWER Muhamad Daffa Nugraha; Indra Aditya; Dewi Noor Azijah
T JDP (JURNAL DINAMIKA PEMERINTAHAN) Vol 8 No 02 (2025): Agustus 2025
Publisher : LPPM Universitas Abdurrab

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36341/jdp.v8i02.6119

Abstract

This study aims to examine the socio-economic impact of the National Strategic Project PLTGU Jawa-1 Power on the living space of the coastal community of Cilamaya Wetan in Karawang Regency, specifically whether PLTGU brings positive or negative impacts on socio-economic conditions. The method used in this study is a case study method. Data collection techniques include field observation, in-depth interviews, and documentation. The data analysis technique used is time-series analysis. The research results show that the development of the Jawa-1 Power Gas-Fired Power Plant creates dualistic economic impacts. On one hand, this project increases economic activity during the construction phase by absorbing local labor and growing the informal sector. On the other hand, vulnerable groups such as tenant farmers and traditional fishermen experience a decline in income due to land conversion and degradation of coastal ecosystems. Environmental impacts include changes in water quality due to waste and a decrease in groundwater quality due to seawater intrusion. The construction process is also assessed to involve less community participation, leading to social conflicts. The coastal community of Cilamaya Wetan, which was previously marginalized economically and geographically, is now also marginalized socially due to the development.
ANALISIS MANAJEMEN SUMBER DAYA MANUSIA DALAM PEMBANGUNAN ANGKATAN KERJA DI DESA SUKAMAJU Violla Fransisca; Indra Aditya; Dewi Noor Azijah
T JDP (JURNAL DINAMIKA PEMERINTAHAN) Vol 9 No 01 (2026): Januari 2026
Publisher : LPPM Universitas Abdurrab

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Abstract

The unemployment rate in Sukamaju Village remains very high, primarily due to the low level of education among its residents. This study aims to identify and analyze the efforts undertaken by the Sukamaju Village government to improve human resources and their implications for the local labor force. The study uses data collected through interviews, observations, and documentation. Gary S. Becker’s Human Capital Theory, which consists of three indicators (1) education, (2) skills and training, and (3) work experience is applied to support the data analysis.The findings show that: (1) the educational level of the Sukamaju Village community is still relatively low, with most residents having only primary and secondary school education; (2) the training programs implemented in Sukamaju Village have not yet been optimal; and (3) the majority of residents have work experience in the informal sector, such as laborers, construction workers, and small traders.Theoretically, this study contributes to the development of insights and literature on human resource and labor force management. Practically, it provides input for the government and Sukamaju Village to continue strengthening efforts to improve the quality of human resources.  
STUDI FENOMENOLOGI TENTANG KESENJANGAN KETERAMPILAN DIGITAL DALAM PEMANFAATAN APLIKASI E-DUKCAPIL Nayla Salsabila; Dewi Noor Azijah; Lolita Deby Mahendra Putri
T JDP (JURNAL DINAMIKA PEMERINTAHAN) Vol 9 No 01 (2026): Januari 2026
Publisher : LPPM Universitas Abdurrab

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36341/jdp.v9i01.6955

Abstract

affect the community’s ability to utilize the E-Dukcapil application in Cigunungsari Village, Tegalwaru District, Karawang Regency. The research focuses on the community’s psychomotor experiences in accessing and using online-based population administration services. A qualitative approach with a phenomenological method was employed, as this method allows researchers to explore the meanings of residents’ subjective experiences regarding the implementation of the digital system. Research data were collected through in-depth interviews, field observations, and documentation involving village officials and residents who had used the E-Dukcapil application. The findings indicate that most community members experience difficulties in understanding the application workflow, uploading documents, and following the established digital procedures. Low levels of digital literacy, limited assistance from village officials, and minimal socialization activities are the main factors contributing to the digital skills gap. These obstacles demonstrate that the success of digital transformation in public services depends not only on the availability of technology but also on the community’s ability to independently master and operate the system.
Co-Authors , Mira Amelia , Yoland Prambudi Haryanto Achmad Fachrezi Aditya, Indra Adityo Nugroho Algie Rahmawan Hidayat Alifah, Naufa Amanda, Via Annisa, Windy Aryani, Lina Aryani, Lina Atthahara, Haura AYU RAHMAWATI Azmi Ayu Fadhilah Burhanudin Cindy Emileni M Dadan Kurniansyah Dipha Rizka Humaira Dwi Lestari, Ayuni Evi Priyanti Fany Fany Farhandhika, Gerfi Fathan Farid As Sya'ban Febriantin, S.IP., M.IPol., Kariena Gili Argenti Gun Gun Gumilar Gun Gun Gumilar Guruh Ramdhan Hasbillah Syam Hanny Purnamasari Harianja, Rafael Divio Herlambang Bathara Hikmah Nuraeni Indra Aditya Istiningdias, Dini Sri Izzati, Nurul korin Rahmi Kurniasih, Esih Kurniasih Lina Aryani Lolita Deby Mahendra Lolita Deby Mahendra Putri Lukmanul Hakim Lukmanul Hakim Lukmanul Hakim Hakim Lusiana Fahrudin, Swastika Mahirra, Azzahra Dian Marvin Angelo Gracino Maulana Rifa'i Maulana Rifai Maulana Rifai Moch. Faizal Rizki Mochamad Ricky Fajar Dharmawan Mohammad Hafizh Waliyyudin Muamar Fadhlillah Muhamad Daffa Nugraha Muhammad Rizki Rahmatullah Narayasa G, Moch Hexa Nayla Salsabila Nia Okta Noviyanti Nuruzakiah, Aulia Oktaviani, Ririn Sri Pancawijaya, Gebrylia Desya Pika Aulia Wati Pradana, Rivaldio Rizki Priyanti, Evi Purnamasari, Hanny Putri, Bernadete Filyana Rachmat Noor Ramdani Rafa Abiyanu Pasya Rahmat Hidayat Rahmawati, Siti Sabrina Rahmi, korin Rejbiani, Alifya Gita Rifki Fauzi Rivaldio Rizki Pradana Rizki, Moch. Faisal Rizki, Mochamad Faizal Sawitri, Eta Septiani, Athifah Setiani, Rahayu Diah Shella Aprilianingsih Shifa Awiah Simbolon, Claudia Herlina Putri Sanda Nauli Siti Masitoh Sopyan Resmana Sugianto, Mochamad Fadli Sugiarti, Cucu Sukma, Gina Laelita Syam, Guruh Ramdhan Hasbillah Tsani, Nida Fadhila Violla Fransisca Walter, Dany Jireh Parluhutan Windy Annisa Wiyana Puspita Ningrum Wulandari, Yulia Eka Yulia Eka Wulandari Yulyana, Eka Yundari, Yundari Zaenadine*, Maulidia Maryam Zahra Amelia