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All Journal Prosiding Forum Studi Transportasi Antar Perguruan Tinggi JPP IPTEK (Jurnal Pengabdian dan Penerapan IPTEK) Jurnal Perkeretaapian Indonesia (Indonesian Railway Journal) Jurnal Teknik Industri Terintegrasi (JUTIN) Madiun Spoor : Jurnal Pengabdian Masyarakat Edukasia: Jurnal Pendidikan dan Pembelajaran Indo-Fintech Intellectuals: Journal of Economics and Business
Iswanto, Ary Putra
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Humanities Civil Engineering, Building, Construction & Architecture Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Materials Science & Nanotechnology Mathematics Mechanical Engineering Social Sciences Transportation Other

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Kajian Penggunaan Bahasa Baku dalam Mewujudkan Komunikasi Efektif Awak Sarana Prasarana Melayani Perjalanan Kereta Api Nyoto Setyo Marsusiadi, Edi; Wiarco, Yuwono; Meilia Wijayanti, Lisma; Iswanto, Ary Putra
EDUKASIA Jurnal Pendidikan dan Pembelajaran Vol. 4 No. 2 (2023): Edukasia: Jurnal Pendidikan dan Pembelajaran
Publisher : LP. Ma'arif Janggan Magetan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62775/edukasia.v4i2.439

Abstract

This study aims to describe the use of standard language in realizing effective communication between train facilities and infrastructure crews in carrying out their duties and functions for the creation of professional rail transportation mode services. Qualitative descriptive research methods that describe sociolinguistic conditions in the field of railway transport operators, as far as the observed knowledge that communication is used by the crew of facilities and infrastructure in carrying out their duties Observation, interview, and documentation techniques are carried out to determine the ability to use communication standards in the form of standard language and the implementation of effective communication of facilities and infrastructure crews in serving train travel Engineering Data analysis through the stages of reduction, presentation of data and drawing conclusions. The results of this study illustrate that good and correct mastery of Indonesian still needs to be improved and the use of standard language in train facilities and infrastructure crews still has limitations on the ability to use standard and non-standard types of words, both functionally the variety of standard language and standard sentence requirements. The goal of effective communication can be realized if between the communicator / sender of the message and the communicant / receiver of the message can carry out the message conveyed correctly without having to follow a standardized conversation pattern, although sometimes it does not follow the conversation pattern or recommended communication procedures following the technical guidance guidelines contained in the Standard Operating Procedure (SOP).
Analisis Faktor Yang Mempengaruhi Konsumen dalam Memilihan Jasa Pengiriman Barang Menggunakan Moda Kereta Api di Stasiun Madiun Iswanto, Ary Putra; Puspitasari, Mariana Diah; Imron, Nanda Ahda; Kurniawan, Safrudin; Marsusiadi, Edi Nyoto Setyo; Nopriyanto, Windi; Ghifari, Muchammad Farhan
Jurnal Teknik Industri Terintegrasi (JUTIN) Vol. 6 No. 3 (2023): July 2023
Publisher : LPPM Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jutin.v6i3.16852

Abstract

This study aims to determine the characteristics of users of goods delivery services by train at Madiun Station and to analyze the factors that influence the choice of goods delivery services by train at Madiun Station using the multinomial logistic regression analysis method. The results obtained are based on the characteristics of users of goods delivery services by train dominated by men with student status, last education is high school and monthly income is less than Rp. 1,000,000. Of the 5 factors studied, namely the price factor, location factor, security factor, timeliness factor and information availability factor. There are 4 factors that significantly influence the choice of shipping goods by train at Madiun Station, namely location factors, security factors, timeliness factors and information availability factors.
Analisis Perbandingan Kualitas Pelayanan Jasa Ekspedisi KALOG, Herona Express, dan LNP di Stasiun Purwokerto Iswanto, Ary Putra; Puspitasari, Mariana Diah; Imron, Nanda Ahda; Nopriyanto, Windi; Kurniawan, Safrudin; Anisha, Artika Dewi Nur
Jurnal Teknik Industri Terintegrasi (JUTIN) Vol. 7 No. 1 (2024): January
Publisher : LPPM Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jutin.v7i1.22516

Abstract

The volume of BHP courier transportation in Indonesia in 2021 increased by 265% from 2017. The purpose of this study was to determine the difference in the quality of services provided to users of BHP courier transportation services between KALOG, Herona Express, and LNP expedition services at Purwokerto Station. The sample used in this study are 100 respondents with purposive sampling technique sampling. The attributes used as a reference are the five dimensions of service quality, which were Tangibles, Reliability, Responsiveness, Assurance, and Empathy. This study used a descriptive analysis method, Service Performance (SERVPERF), and MANOVA. The results of this study showed from overall service quality dimensions score. With the highest total average score (4,123) obtained by KALOG expedition services, then Herona Express (4.118), and the lowest total average score (4.056) obtained by LNP expedition services. From the results of the MANOVA comparison test, it is known that the tangible dimension is the dimension with the most significant difference in the comparison between: KALOG expedition services with Herona Express, KALOG expedition services with LNP, and Herona Express expedition services with LNP.
Analisis efektivitas dan efisiensi penerapan face recognition boarding pass di Stasiun Yogyakarta dan Solo Balapan Iswanto, Ary Putra; Azar, Mochammad; Darmawan, Endras Setyo; Puspitasari, Mariana Diah
Jurnal Teknik Industri Terintegrasi (JUTIN) Vol. 8 No. 1 (2025): January
Publisher : LPPM Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jutin.v8i1.39208

Abstract

The need for comfort and convenience in everyday life is increasing along with the times. In the transportation sector, especially railways, facial recognition technology has brought significant changes. PT Kereta Api Indonesia (PT KAI) has implemented a face recognition-based boarding pass system at 11 stations. With the implementation of this technology, PT KAI strives to provide better service to passengers and meet the needs of increasingly advanced technology to improve the effectiveness and efficiency of the boarding process at train stations. This study aims to analyze the effectiveness and efficiency of the implementation of face recognition boarding passes at Yogyakarta Station and Solo Balapan Station. The method used in this study is effectiveness analysis by Ndraha and efficiency analysis with Data Envelopment Analysis (DEA). The results of the study for effectiveness explain that Yogyakarta Station and Solo Balapan Station average 86.34% for Yogyakarta Station and 86.37% for Solo Balapan Station. Yogyakarta Station is declared efficient with a score of 100% and Solo Balapan Station is not yet efficient with a score of 80%.
BIMBINGAN TEKNIS PENYEGARAN PENJAGA PINTU PERLINTASAN KERETA API DINAS PERHUBUNGAN GARUT Ary Putra Iswanto; Iswanto, Ary Putra; Puspitasari, Mariana Diah; Wirawan, Willy Artha
Madiun Spoor : Jurnal Pengabdian Masyarakat Vol 4 No 1 (2024): April 2024
Publisher : Politeknik Perkeretaapian Indonesia Madiun

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37367/jpm.v4i1.355

Abstract

Kegiatan pengabdian masyarakat bimbingan teknis dan penyegaran penjaga pintu perlintasan kereta api dilakukan di dinas perhubungan kota Garut dengan metode diskusi, simulasi, dan praktik kerja lapangan secara langsung. Tujuannya adalah untuk meningkatkan dan menerapkan prinsip keselamatan pada pintu perlintasan kereta api di wilayah kota Garut. Terdapat 20 peserta yang berpartisipasi sebagai petugas penjaga pintu perlintasan kereta api di wilayah kota Garut. Untuk mengetahui pemahaman hasil pembelajaran, analisis dengan metode Kirkpatrick Empat Level dilakukan dalam kegiatan pengabdian masyarakat. Berdasarkan hasil analisis Kirkpatrick Empat Langkah menunjukkan bahwa kegiatan pembelajaran dapat meningkatkan pemahaman peseta tentang tugas penjagaan perlintasan kereta api dengan peningkatan nilai rata-rata sebesar 81%.
Co-Authors Abrary, Ariq Ghazy Aghastya, Adya Anisha, Artika Dewi Nur Arief Darmawan Ary Putra Iswanto Astuti, Septiana Widi Azar, Mochammad Damayanti, Ajeng Tyas Darmawan, Endras Setyo Endras Setyo Darmawan Faza, Maulida Nurul Feriando, Dara Aulia Ghifari, Muchammad Farhan Hari Boedi Wahjono Ilham Satrio Utomo Imron, Nanda Ahda Kurniawan, Safrudin Marsusiadi, Edi Nyoto Setyo Meilia Wijayanti, Lisma Nyoto Setyo Marsusiadi, Edi Oktaria, Dhina Setyo Priyanto, Sapto Puspitasari, Mariana Diah Triwijaya, Santi WICAKSONO, ADI Windi Nopriyanto Winjaya, Fathurrozi Wirawan, Willy Artha Yuwono Wiarco