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Juharni, Juharni
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Kinerja Pegawai Dalam Pelayanan Publik di Sekretariat Daerah Kabupaten Barru Provinsi Sulawesi Selatan Armawaty, Armawaty; Mustafa, Delly; Juharni, Juharni
Paradigma Journal of Administration Vol. 2 No. 2 (2024): Paradigma Journal of Administration, Desember 2024
Publisher : Postgraduate Bosowa University Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35965/pja.v2i2.5143

Abstract

Penelitian ini bertujuan untuk menganalisis (1) kemampuan pegawai dalam memberikan pelayanan di Kantor Sekretariat Daerah Kabupaten Barru dan (2) faktor-faktor yang mempengaruhi kinerja pegawai dalam memberikan pelayanan. Metode yang digunakan adalah penelitian kualitatif dengan pendekatan deskriptif. Penelitian dilaksanakan di Kantor Sekretariat Daerah Kabupaten Barru, dengan informan yang dipilih melalui purposive sampling, berjumlah 8 orang. Data yang digunakan terdiri dari data primer dan sekunder, yang dikumpulkan melalui observasi, wawancara, dan dokumentasi. Hasil penelitian menunjukkan bahwa (1) kemampuan pegawai dalam memberikan pelayanan sudah memenuhi kriteria kinerja PNS yang berkualitas, yaitu ketepatan, keramahan, kecepatan, dan kenyamanan. (2) Faktor-faktor yang mempengaruhi kinerja pegawai meliputi: (a) orientasi terhadap perubahan melalui pendidikan, pelatihan, dan studi banding yang memiliki kategori baik, dengan pegawai memiliki motivasi untuk mengembangkan diri; (b) etika pelayanan yang ditunjukkan pegawai di Kantor Sekretariat Daerah Kabupaten Barru sangat baik; (c) sistem insentif yang diberikan kepada pegawai tergolong baik, namun perlu ditingkatkan mengingat banyaknya pekerjaan yang menyebabkan lembur; dan (d) semangat kerjasama antar pegawai dan atasan yang masih kurang baik, karena cenderung bekerja secara individu yang menghambat kelancaran proses pelayanan. This study aims to analyse (1) the ability of employees in providing services at the Regional Secretariat Office of Barru Regency and (2) the factors that influence employee performance in providing services. The method used was qualitative research with a descriptive approach. The research was conducted at the Regional Secretariat Office of Barru Regency, with informants selected through purposive sampling, totalling 8 people. The data used consisted of primary and secondary data, which were collected through observation, interviews, and documentation. The results showed that (1) the ability of employees to provide services has fulfilled the criteria for quality civil servant performance, namely accuracy, friendliness, speed, and comfort. (2) Factors affecting employee performance include: (a) orientation towards change through education, training, and comparative studies which has a good category, with employees having motivation to develop themselves; (b) service ethics shown by employees at the Regional Secretariat Office of Barru Regency is very good; (c) the incentive system provided to employees is classified as good, but needs to be improved considering the amount of work that causes overtime; and (d) the spirit of cooperation between employees and superiors is still not good, because they tend to work individually which hampers the smooth service process.
Analisis Kualitas Pelayanan Publik di Badan Kepegawaian Dan Pengembangan Sumber Daya Manusia Daerah Kota Makassar Herianto, Herianto; Juharni, Juharni; Mustapa, Zainuddin
Paradigma Journal of Administration Vol. 2 No. 2 (2024): Paradigma Journal of Administration, Desember 2024
Publisher : Postgraduate Bosowa University Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35965/pja.v2i2.5148

Abstract

Penelitian ini bertujuan untuk menganalisis kualitas pelayanan publik yang dilaksanakan oleh Kepegawaian dan Pengembangan Sumber Daya Manusia (BKPSDM) Kota Makassar serta faktor-faktor yang menghambat kualitas pelayanan tersebut. Metode yang digunakan dalam penelitian ini adalah analisis deskriptif kualitatif dengan pendekatan kualitatif, yang menggambarkan subjek dan objek penelitian melalui observasi dan wawancara mendalam. Penelitian ini dilaksanakan di Kantor BKPSDM Kota Makassar, dengan sumber data primer dan sekunder yang diperoleh dari tujuh informan. Teknik pengumpulan data meliputi observasi, wawancara, serta kajian dokumen dan literatur secara komprehensif sesuai dengan rumusan masalah. Hasil penelitian menunjukkan bahwa kualitas pelayanan di BKPSDM Kota Makassar sudah sangat baik, dengan program-program yang mengacu pada aturan dan ketentuan yang berlaku. Pelayanan tersebut memenuhi dimensi Tangibles (ketampakan fisik), Reliability (kehandalan), Responsiveness (tanggapan), Assurance (jaminan), dan Empathy (empati), sehingga pelayanan di BKPSDM Kota Makassar disukai oleh masyarakat. Namun, terdapat beberapa faktor yang menjadi penghambat kualitas pelayanan, di antaranya kurangnya sosialisasi mengenai prosedur pelayanan, kendala waktu, jaringan, dan pembaruan sarana. Selain itu, kesadaran masyarakat yang masih kurang untuk mengurus administrasi secara tepat waktu juga menyebabkan antrian pelayanan yang panjang. This research aims to analyse the quality of public services implemented by the Regional Human Resources Development and Staffing Agency (BKPSDM) Makassar City and the factors that hinder the quality of these services. The method used in this research is descriptive qualitative analysis with a qualitative approach, which describes the subject and object of research through observation and in-depth interviews. This research was conducted at the Makassar City BKPSDM Office, with primary and secondary data sources obtained from seven informants. Data collection techniques include observation, interviews, and comprehensive document and literature review in accordance with the problem formulation. The results showed that the quality of service at BKPSDM Makassar City is very good, with programmes that refer to the applicable rules and regulations. The service fulfils the dimensions of Tangibles (physical appearance), Reliability, Responsiveness, Assurance, and Empathy, so that services at BKPSDM Makassar City are favoured by the community. However, there are several factors that hinder service quality, including the lack of socialisation of service procedures, time constraints, networks, and facility updates. In addition, the lack of public awareness to take care of administration in a timely manner also causes long service queues.
Optimalisasi Pelayanan Administrasi Pada Badan Kepegawaian dan Pengembangan Sumber Daya Manusia Daerah Kota Makassar Ressa, Nurmiyati; Juharni, Juharni; Bahri, Syamsul
Paradigma Journal of Administration Vol. 2 No. 2 (2024): Paradigma Journal of Administration, Desember 2024
Publisher : Postgraduate Bosowa University Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35965/pja.v2i2.5152

Abstract

Penelitian ini bertujuan untuk menganalisis efektivitas Pelayanan Administrasi pada Badan Kepegawaian dan Pengembangan Sumber Daya Manusia Daerah (BKPSDMD) Kota Makassar dan menganalisis faktor penghambat dalam Optimalisasi Pelayanan Administrasi pada BKPSDMD Kota Makassar. Metode yang digunakan dalam penelitian iniyaitu kualitataif. Lokasi penelitain ini adalah di Kantor BKPSDMD Kota Makassar. Sumber data yang dikumpulkan yaitu data sekunder dan primer. Teknik pengumpulan data dilakukan melalui observasi, wawancara, dan dokumentasi. Hasil penelitian menunjukkan bahwa (1)  Optimalisasi pelayanan administrasi pada kantor BKPSDMD sudah menjalankan tugas dan tanggung jawabnya dengan baik sesuai etika yang berlaku dan beberapa aspek yaitu: Persamaan (equality), Keadilan (equity), Kesetiaan (loyality), Tanggungjawab (Responsibility)dan (2) Faktor Penghambat Optimalisasi Pelayanan Administrasi pada BKPSDMD Kota Makassar adalah Minimnya Sumber Daya Manusia yang berkompeten di bidang IT, Sarana dan Prasarana, dan kurangnya kesadaran (Renponsive) instansi akan pentingnya pengumpulan data informasi, hal itulah yang membuat kurang lancarnya pelayanan administrasi kepegawaian pada BKPSDMD Kota Makassar. This research aims to analyze the effectiveness of administrative services at the the Regional Human Resources Development and Staffing Agency Office (BKPSDMD) of Makassar City and analyze the inhibiting factors in optimizing administrative services at the BKPSDMD of Makassar City. The method used in this research is qualitative. The location of this research is at the office of BKPSDMD Makassar City. The sources of data collected are secondary and primary data. Data collection techniques are carried out through observation, interviews and documentation. The results of the research show that (1) Optimizing administrative services at the BKPSDMD of Makassar City. has carried out its duties and responsibilities well in accordance with applicable ethics and several aspects, namely: Equality, Justice, Loyalty, Responsibility and (2) Factors Inhibiting the Optimization of Administrative Services at the the BKPSDMD of Makassar City are the lack of competent human resources in the IT field Facilities and Prasarana, and Responsive the lack of agency awareness of the importance of collecting information data, which makes personnel administration services less smooth at the BKPSDMD of Makassar City.
Implementasi Pelayanan Pensiun Pada Kantor Badan Kepegawaian dan Pengembangan Sumber Daya Manusia Daerah Kota Makassar Petramanti, Petramanti; Mustafa, Delly; Juharni, Juharni
Paradigma Journal of Administration Vol. 2 No. 2 (2024): Paradigma Journal of Administration, Desember 2024
Publisher : Postgraduate Bosowa University Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35965/pja.v2i2.5153

Abstract

Penelitian ini bertujuan untuk (1) menganalisis sistem pelayanan administrasi pensiun pegawai di Kantor Badan Kepegawaian dan Pengembangan Sumber Daya Manusia Daerah (BKPSDMD) Kota Makassar, (2) menganalisis faktor-faktor yang mempengaruhi sistem pelayanan pensiun, dan (3) menganalisis implementasi pelayanan pensiun di Kantor BKPSDMD Kota Makassar. Metode yang digunakan adalah analisis deskriptif kualitatif dengan pendekatan kualitatif, yang mengandalkan observasi dan wawancara mendalam terhadap subjek penelitian. Penelitian ini dilakukan di Kantor BKPSDMD Kota Makassar dengan mengumpulkan data primer dan sekunder dari 7 informan. Teknik pengumpulan data meliputi observasi, wawancara, serta kajian dokumen dan literatur. Data yang terkumpul dianalisis menggunakan model penalaran induktif. Hasil penelitian menunjukkan bahwa: (1) Sistem pelayanan administrasi pensiun dimulai dengan penyerahan berkas usul pensiun oleh pegawai kepada Kepala Sub Bagian Umum, dilanjutkan dengan validasi dan pengiriman melalui aplikasi, dan diakhiri dengan penandatanganan SK pensiun oleh Walikota. (2) Implementasi pelayanan pensiun berjalan efektif, dengan prosedur yang sederhana, jelas, dan mudah dipahami oleh pegawai yang mengajukan pensiun. (3) Faktor-faktor yang mempengaruhi proses administrasi pensiun meliputi ketidaksesuaian data, kurangnya kelengkapan syarat, serta hambatan terkait jarak, waktu, dan tempat tinggal pemohon. Penelitian ini merekomendasikan peningkatan koordinasi antar unit terkait untuk meminimalkan hambatan dalam pengurusan pensiun. This study aims to (1) analyse the employee pension administration service the Regional Human Resources Development and Staffing Agency Office (BKPSDMD) of Makassar City (2) analyse the factors that influence the pension service system, and (3) analyse the implementation of pension services at the BKPSDMD Office of Makassar City. The method used is descriptive qualitative analysis with a qualitative approach, which relies on observation and in-depth interviews with research subjects. This research was conducted at the BKPSDMD Office of Makassar City by collecting primary and secondary data from 7 informants. Data collection techniques include observation, interviews, and document and literature review. The collected data were analysed using an inductive reasoning model. The results showed that: (1) The pension administration service system begins with the submission of the pension proposal file by the employee to the Head of the General Subdivision, followed by validation and sending through the application, and ends with the signing of the retirement decree by the Mayor. (2) The implementation of pension services runs effectively, with procedures that are simple, clear, and easily understood by employees who apply for retirement. (3) Factors affecting the pension administration process include data discrepancies, lack of completeness of requirements, and obstacles related to distance, time, and residence of the applicant. This study recommends increased coordination between related units to minimise obstacles in pension management.
Colaborative Governance Pengembangan Pariwisata dalam Peningkatan Pendapatan Asli Daerah : Studi Kasus: Perda Nomor 6 Tahun 2013 Tentang Pengembagan Pariwisata Kabupaten Sinjai Muallim, Ahmad Hamdan; Juharni, Juharni; Suaib, Muh. Ridha
Paradigma Journal of Administration Vol. 2 No. 2 (2024): Paradigma Journal of Administration, Desember 2024
Publisher : Postgraduate Bosowa University Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35965/pja.v2i2.5159

Abstract

Penelitian ini bertujuan untuk menganalisis peran collaborative governance dalam pengembangan pariwisata sebagai upaya peningkatan Pendapatan Asli Daerah (PAD) di Kabupaten Sinjai, dengan fokus pada Peraturan Daerah Nomor 6 Tahun 2013 tentang Pengembangan Pariwisata. Penelitian ini menggunakan pendekatan kualitatif deskriptif untuk mengkaji interaksi antara pemerintah, masyarakat, dan sektor swasta dalam implementasi kebijakan pariwisata, dengan studi kasus di Desa Tongke-Tongke, Kecamatan Sinjai Timur, yang memiliki destinasi wisata Taman Nasional Hutan Mangrove. Hasil penelitian menunjukkan bahwa kolaborasi antara pemangku kepentingan, seperti pemerintah daerah, masyarakat, dan sektor swasta, telah berhasil mendorong pengembangan infrastruktur, promosi destinasi, serta peningkatan kualitas layanan pariwisata. Namun, masih terdapat kendala dalam koordinasi dan partisipasi aktif masyarakat. Penelitian ini juga menemukan bahwa penguatan sinergi antar pihak sangat diperlukan untuk mencapai tujuan peningkatan PAD melalui sektor pariwisata. Dalam hal ini, kolaborasi antara Dinas Pariwisata dan masyarakat menjadi faktor kunci dalam memperkuat pengembangan pariwisata yang berkelanjutan. Dengan demikian, hasil penelitian ini diharapkan dapat memberikan rekomendasi bagi pengambil kebijakan dalam merumuskan strategi yang lebih efektif untuk pengembangan pariwisata yang berkontribusi terhadap peningkatan PAD Kabupaten Sinjai. This research aims to analyse the role of collaborative governance in tourism development as an effort to increase Local Own-source Revenue (PAD) in Sinjai Regency, with a focus on Regional Regulation Number 6 of 2013 concerning Tourism Development. This research uses a descriptive qualitative approach to examine the interaction between the government, the community, and the private sector in the implementation of tourism policies, with a case study in Tongke-Tongke Village, East Sinjai District, which has a Mangrove Forest National Park tourist destination. The results showed that collaboration between stakeholders, such as local governments, communities, and the private sector, has succeeded in encouraging infrastructure development, destination promotion, and improving the quality of tourism services. However, there are still obstacles in coordination and active community participation. This research also found that strengthening synergies between parties is needed to achieve the goal of increasing PAD through the tourism sector. In this case, collaboration between the Tourism Office and the community is a key factor in strengthening sustainable tourism development. Thus, the results of this study are expected to provide recommendations for policy makers in formulating more effective strategies for tourism development that contribute to increasing the PAD of Sinjai Regency.
Peran Unit Pelaksana Teknis Pengelolaan Museum La Galigo Provinsi Sulawesi Selatan dalam Meningkatkan Minat Pengunjung Hardiyanti, Andi; Bahri, Syamsul; Juharni, Juharni
Paradigma Journal of Administration Vol. 2 No. 2 (2024): Paradigma Journal of Administration, Desember 2024
Publisher : Postgraduate Bosowa University Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35965/pja.v2i2.5337

Abstract

Penelitian ini bertujuan untuk: 1) Mengetahui peran unit pelaksanaan teknis pengelolaan Museum La Galigo Provinsi Sulawesi Selatan, 2) Mengetahui program kerja yang dilaksanakan oleh UPT Museum La Galigo Provinsi, dan 3) Kendala yang dihadapi oleh UPT Museum La Galigo. Penelitian ini menggunakan metode deskriptif kualitatif. Dalam penelitian ini, peneliti memfokuskan penelitian pada peran Unit Pelaksana Teknis (UPT) Museum La Galigo dalam meningkatkan minat pengunjung.  Peneliti berusaha menggambarkan hasil penelitian atau fenomena-fenomena yang diteliti ke dalam bentuk uraian-uraian yang menunjukan bagaimana suatu kegiatan pengelolaan Museum La Galigo Provinsi Sulawesi Selatan dapat meningkatkan minat pengunjung. Hasil dari penelitiani ini menunjukkan bahwa terdapat dua sistem pengelolaan Museum La Galigo yaitu pertama, pengelolaan yang bersifat administratif atau ketatausahaan Museum La Galigo, Kedua, pengelolaan teknis yang menangani koleksi Museum La Galigo. Program kegiatan yang dilaksanakan oleh UPT Meseum La Galigo Provinsi Sulawesi Selatan, sebagai upaya memperkenalkan museum La Galigo kepada pengunjung yaitu terdiri dari 3 cakupan yang diharapkan, yaitu sebagai upaya meningkatkan kerjasama, meningkatkan sosialisasi, dan meningkatkan fasilitas. Hambatan yang dihadapi UPT Museum La Galigo dalam mengelola Museum La Galigo, yaitu karena terbatasnya orang-orang   yang berasal dari disiplin ilmu yang mendalami terkait museum. Sehingga, terkadang akan ditemui orang-orang yang berada di posisi kerja yang bukan pada disiplin ilmunya.  Seringkali kegiatan yang dilaksanakan mendapatkan hasil yang kurang maksimal. Kendala lainnya, yaitu dari ketidakoptoimalisasi pengelolaan museum (revitalisasi museum). Salah satunya museum masih belum memiliki daya tarik sebagai destinasi utama untuk dikunjungi masyarakat saat waktu senggang atau libur. This study aims to: 1) Determine the role of the technical implementation unit for the management of the La Galigo Museum in South Sulawesi Province, 2) Determine the work program implemented by the UPT La Galigo Museum in South Sulawesi Province, and 3) The obstacles faced by the UPT La Galigo Museum. This study used descriptive qualitative method.  In this research, researchers focused their research on the role of the Technical Implementation Unit (UPT) museum La Galigo in increasing the interest of visitors. The researchers trying to describe result of the research or phenomena studied in the form of descriptions that show how a management activity of the La Galigo Museum of Southern Sulawesi Province can increase the interest of visitors. The results of this study showed, there are two systems of management of the La Galigo Museum first administrative management or Museum of Entrepreneurship La Galigo, Second, technical management that handles the La Galigo Museum collection. The program of activities carried out by the UPT Meseum La Galigo Province of South Sulawesi, as an attempt to introduce the museum of la Galigo to visitors that consists of 3 expected scopes, namely as an effort to increase collaboration, increase socialization, and improve facilities. Obstacles faced by UPT La Galigo Museum in managing La Galigo Museum. That's because of the limitation of those who come from the disciplines of knowledge that are in-depth related to the museum. That the reason, sometimes you will come across people who are in work positions that are not in their knowledge discipline. Often the activities carried out get results that are less than optimal. Another obstacle, namely the lack of optimization of museum management (museum revitalization). One of them is that museums still don't have the appeal of being a main destination for people to visit during their free time or holidays.
Pelatihan Budidaya Tanaman secara Hidroponik kepada Tenaga Penyuluh dan Kelompok Tani Kecamatan Bumi Makmur, Kabupaten Tanah Laut: Hydroponic Plant Cultivation Training for Extension Workers and Farmer Groups in Bumi Makmur District, Tanah Laut Regency Jawak, Gani; Ismuhajaroh, Bakti Nur; Rusmayadi, Gusti; Juharni, Juharni; Wahdah, Raihani; Langai, Bambang Fredrickus; Fadhiel, Muhammad Ihsan; Rambe, Mikhael Wesley; Nababan, Endang Mayjela Enjelika; Yakub, Yakub
PengabdianMu: Jurnal Ilmiah Pengabdian kepada Masyarakat Vol. 10 No. 1 (2025): PengabdianMu: Jurnal Ilmiah Pengabdian kepada Masyarakat
Publisher : Institute for Research and Community Services Universitas Muhammadiyah Palangkaraya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33084/pengabdianmu.v10i1.8253

Abstract

Bumi Makmur District is located in a swampy area with the main livelihood being rice cultivation. Vegetables cannot be produced in this region because the swamp soil is acidic and pyrite. One of the solutions offered to meet the needs of vegetables is hydroponic cultivation. Hydroponic training was carried out to increase public knowledge about the cultivation of vegetable crops with hydroponics by socialization and practice of wick system hydroponics. The training participants were Field Agricultural Extension Workers and Farmer Groups, carried out in the hall of the Bumi Makmur Agricultural Extension Center. The number of training participants was 24 people, consisting of 20 men and 4 women. All of the training participants were >18 years old with education levels ranging from junior high school to Master's level. The trainees who had heard the term hydroponics through the internet, radio/television, print media, family, and school were 91.67%. Participants who had cultivated vegetable crops with hydroponics were only 4.17% and planned to cultivate plants hydroponically was 83.33%. A total of 93.83% of participants had never and 95.83% were interested in participating in hydroponic training. The final survey showed that 95.83% of participants wanted to take part in advanced training on hydroponic systems and techniques with hands-on practice methods and a training duration of 2-3 days. Only 58.33% of participants rated hydroponic training as very important. The results of the basic ability test about the participants' knowledge of hydroponics showed an increase in the average score from the initial 50.00 to 68.7.
THE PERFORMANCE OF CIVIL SERVANTS IN LANTORA VILLAGE, POLEWALI DISTRICT, POLEWALI MANDAR REGENCY, WEST SULAWESI PROVINCE Juharni, Juharni
Indonesian Journal Of Economy Studies Vol 2, No 2 (2023): Indonesian Journal Of Economy Studies
Publisher : Siddiq Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63828/ijes.v2i2.61

Abstract

This research aims to understand and analyze delivery services in the Lantora Subdistrict. The study employs a qualitative method. Data collection techniques include interviews, questionnaires, observations, and documentation. The research findings indicate that the performance of the Lantora Subdistrict apparatus has been categorized as good. However, the quality of public services in the Lantora Subdistrict is categorized as less satisfactory because it does not yet meet the key indicators of public services, including: simplicity with a score of 41.67%, requirements with a score of 43.75%, clarity with a score of 37.5%, discipline with a score of 35.42%, responsibility with a score of 41.75%, officer's ability with a score of 54.17%, speed with a score of 52.08%, fairness with a score of 43.75%, politeness and friendliness with a score of 60.42%, reasonable fees with a score of 47.92%, certainty of fees with a score of 45.83%, certainty of schedule with a score of 37.5%, environmental comfort with a score of 41.67%, and service security with a score of 43.75%. In conclusion, overall, the quality of public services provided by the Lantora Subdistrict apparatus falls into the good category as indicated. However, the availability of facilities and infrastructure greatly supports community services to ensure that the services provided to the community are effective and meet most of the service indicators in accordance with Minister of State Apparatus Empowerment Decision No. 25 of 2004 Regarding the Community Satisfaction Index.
Kebijakan Sistem Informasi Kinerja Aparatur Secara Elektronik Pada Badan Kepegawaian Daerah Kabupaten Wajo Sennang, Indo; Ismail, Imran; Juharni, Juharni
Paradigma Journal of Administration Vol. 1 No. 1 (2023): Paradigma Journal of Administration, Juni 2023
Publisher : Postgraduate Bosowa University Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35965/pja.v1i1.2684

Abstract

Tujuan penelitian ini adalah untuk mengetahui implementasi pelayanan publik yang berbasis teknologi informasi dan komunikasi, sebagai media informasi, dan sarana komunikasi interaktif antara pemerintah dengan pihak-pihak lain baik kelompok masyarakat, kalangan bisnis maupun antar sesama lembaga pemerintahan. Penelitian ini menggunakan tipe penelitian kualitatif dengan lokasi penelitian di Badan Kepegawaian Daerah Kabupaten Wajo. Penelitian ini dilaksanakan selama 2 bulan, dengan menggunakan teknik Wawancara, Observasi, dan Dokumentasi. Hasil penelitian menunjukan bahwa Hampir seluruh jenis aplikasi yang digunakan pasti melibatkan pengolahan data menjadi informasi yang selanjutnya akan digunakan oleh pemerintah maupun perangkat terkait dalam proses pengambilan keputusan. Di lingkungan pemerintahan, hampir setiap hari para birokrat pemerintahan harus mengambil keputusan-keputusan penting yang berkaitan dengan hajat hidup orang banyak dan keberlangsungan/keberadaan pemerintahan yang bersangkutan. The purpose of this study was to determine the implementation of information and communication technology-based public services, as information media, and interactive means of communication between the government and other parties, both community groups, business circles and between fellow government agencies. This study uses a qualitative research type with research locations in the Wajo District Civil Service Agency. This research was conducted for 2 months, using interview, observation and documentation techniques. The results of the study show that almost all types of applications used involve data processing into information which will then be used by the government and related agencies in the decision-making process. In the government environment, almost every day government bureaucrats have to make important decisions related to the welfare of the people and the continuity/existence of the government concerned.
Analisis Disiplin Kerja Aparatur Sipil Negara Pada Dinas Pekerjaan Umum Kota Makassar Azmi, Chaerul; Mustafa, Delly; Juharni, Juharni
Paradigma Journal of Administration Vol. 3 No. 1 (2025): Paradigma Journal of Administration, Juni 2025
Publisher : Postgraduate Bosowa University Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35965/pja.v3i1.6019

Abstract

Penelitian ini bertujuan untuk menganalisis tingkat disiplin kerja Aparatur Sipil Negara (ASN) di Dinas Pekerjaan Umum Kota Makassar dengan fokus pada tiga indikator utama: Disiplin Waktu, Disiplin Peraturan, dan Disiplin Tanggung Jawab. Metode penelitian yang digunakan adalah kualitatif deskriptif dengan teknik pengumpulan data melalui observasi, wawancara, dan dokumentasi. Sumber data meliputi informan struktural, operator kepegawaian, dan PPPK. Hasil penelitian menunjukkan bahwa disiplin kerja ASN secara umum cukup baik, namun masih terdapat tantangan dalam Disiplin Waktu, seperti ketidaktepatan kedatangan, penyelesaian tugas, dan pemanfaatan waktu istirahat. Disiplin Peraturan menunjukkan kepatuhan terhadap SOP dan aturan pakaian dinas, tetapi terhambat oleh pembaruan regulasi dan pengawasan. Disiplin Tanggung Jawab relatif baik, meskipun terdapat masalah distribusi tugas dan pemeliharaan inventaris. Rekomendasi yang diajukan meliputi penguatan pengawasan berbasis teknologi, pembaruan regulasi, pelatihan ASN, dan manajemen beban kerja yang lebih efektif. This study aims to analyze the level of work discipline among Civil Servants (ASN) at the Makassar City Public Works Office, focusing on three main indicators: Time Discipline, Regulatory Discipline, and Responsibility Discipline. The research employs a descriptive qualitative method, with data collected through observation, interviews, and documentation. Data sources include structural officials, personnel operators, and PPPK employees. The findings indicate that overall work discipline is relatively good, but challenges remain in Time Discipline, such as punctuality, task completion, and rest time utilization. Regulatory Discipline shows compliance with SOPs and uniform regulations, yet faces obstacles due to regulatory updates and supervision. Responsibility Discipline is relatively strong, though issues like uneven task distribution and inventory maintenance persist. Recommendations include strengthening technology-based supervision, updating regulations, providing employee training, and improving workload management.
Co-Authors Abdul Rauf Abdullah Umar, Abdullah Abdullah, Nursanti Abjan, Kadar Ada, Renzo Kalvien Palino Adoi, Armet Mexi Melser Ananda Putra Tanggu Mara, Andry Andi Muhibuddin, Andi Andi Rasyid Pananrangi Andi, Melani Annisa Annisa Ansyar, Ansyar Arisona, Y. Armawaty, Armawaty Asapa, Andi Faradhiba Dwi Julianti Azmi, Chaerul B. Talebe, Yusnaini Bakti Nur Ismuhajaroh Delly Mustafa Erna Rusliana Muhamad Saleh Fadhiel, Muhammad Ihsan Gani Jawak Gusti Rusmayadi Hamidin Rasulu Hardiyanti, Andi Herianto Herianto Ibrahim Rahmat Ilham, Muh. Ishak, Safira Ismail, Imran Jonatan, Silvester Kadir, Imam Algazali Kalampung, Stephanie M. Kasmudin Mustapa Kemesrar, Mikel Kurra, Titus Langai, Bambang Fredrickus Leha, Alicia W M. Irfan M. Irfan, M. Irfan M. Mustafa, Ikrima Margono, M. Tirta Marina S, Dian Muallim, Ahmad Hamdan Muchdar, Fatma Muhammad Irfan Musfiani, Musfiani H.R Musfirah, Andi N. Abdullah Nababan, Endang Mayjela Enjelika Naen, Leonardo Konstantin Resy Nasser, Andi Pangeran Nebore, Esau Petramanti, Petramanti Putra, Sahbarsan Eka Rahim, Amirudin Rahman, Nurauliah Raihani Wahdah Rambe, Mikhael Wesley Ressa, Nurmiyati Rosnani Rosnani Rovina Ruslami, Rovina Samadan, Gamal M Sani, A. Ardin Sennang, Indo Siti Fatimah Suaib, Muh. Ridha Suryani Suryani Syahnul Sardi Titaheluw Syamsul Bahri Syuaib, Muh. Ridha Tamaulina Br Sembiring Wahyu Alfishahrin. T, Wahyu Wahyuni, Angraeni Sri Hanifa wulansari, angela Yakub Yakub, Yakub Yuliana Yuliana Yusuf, Masri