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All Journal Kinesik JURNAL PENDIDIKAN TAMBUSAI Journal Publicuho Moderat Politicon : Jurnal Ilmu Politik Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi dan Pelayanan Publik Ministrate: Jurnal Birokrasi dan Pemerintahan Daerah Journal of Public Administration and Government (JPAG) MODERAT: Jurnal Ilmiah Ilmu Pemerintahan Jurnal ADMINISTRATOR Jurnal Kolaboratif Sains Jurnal Ilmu Politik dan Pemerintahan Journal Publicuho Jurnal Pengabdian Masyarakat Bangsa Ethics and Law Journal: Business and Notary
Rusmawaty Bte. Rusdin
Government Science, Faculty Of Social And Political Sciences, Tadulako University
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Journal : Journal Publicuho

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INOVASI PELAYANAN ADMINISTRASI ANAK LAHIR PULANG BAWA AKTE ( ALPUKAT) DI KOTA PALU Nasrullah; Rusmawaty Bte. Rusdin
Journal Publicuho Vol. 8 No. 1 (2025): February - April - Journal Publicuho
Publisher : Halu Oleo University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35817/publicuho.v8i1.676

Abstract

This study aims to determine the Innovation of Birth Certificate Administration Services (Avocado) in Palu City. This study uses a qualitative descriptive research methodology. The data for this study came from two sources: primary data collected through extensive interviews with related informants and secondary data taken from related documents. Data collection methods include observation, interviews, and documentation. The results of the study indicate that birth certificate services with the ALPUKAT program are still not optimal. Applicants from the general public or those specifically looking for birth certificates, as well as service counter officers, are all stakeholders in birth certificate service innovations that aim to expedite the application process and provide the best service to the community. There must be a solid legal basis, support from program implementers, increasing awareness of the complex demands of society, and good public perception of bureaucratic services so that innovation can develop in birth certificate services. Many things hinder innovation in birth certificate services, such as a lack of public knowledge about service needs, few birth certificate service counters, and few opportunities for employees to pursue skills and career training.
Co-Authors Aminuyati Arum, Khoirinisak Kusuma Fachrul Reza Faisal, Fathur Rahman Filo Leonardo Tinggogoy Fitri Sholihin Gustiana Kambo, Gustiana Hasanuddin Hasanuddin Lika, Ekawati Enga M. Nur Alamsyah, M. Nur Meilani, Rizky Moh Nawawi Muh. Nawawi Muhammad Nur Alamsyah Muhammad Saad Nasrullah Nasrullah Nasrullah Nasrullah Nasrullah Nasrullah Nawawi, Moh. Nurhamni Nurhamni Priskilla, Reyva Alviona Safitri, Dahlia Salsabila, Anisa Sigit Kurniawan Suasa Suasa Sulfitri Husain Winda Winda Winda Winda