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Journal : Journal of Information Technology and Computer Science

Qualitative Analysis of the SNS Role in Information Avoidance from the Perspective of S-O-R (Stimulus-Organism-Response) Theory Kumalasari, Rahmania; Priharsari, Diah; Aknuranda, Ismiarta
Journal of Information Technology and Computer Science Vol. 7 No. 2: August 2022
Publisher : Faculty of Computer Science (FILKOM) Brawijaya University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25126/jitecs.72439

Abstract

Today, many people and organizations use SNS to disseminate information regarding COVID-19. However, information avoidance can still occur if users refuse to receive the information. Although previous research on information avoidance has been conducted, this research brings novelty by showing that the SNS design leads to information avoidance from the opinion and human behavior perspective. Therefore, this study analyzed the role of SNS in information avoidance from the perspective of SOR theory qualitatively. This research was conducted in Indonesia, which has the most significant SNS users on subjects who feel the impact of information overload and anxiety. It aimed to comprehend the phenomenon's effect on SNS users and the factors driving information avoidance. This research provided two contributions from the thematic analysis process. The first was to show the conceptual model of information avoidance related to the factors driving information avoidance and information anxiety from the perspective of SOR theory. The second was to provide knowledge about the impact of SNS on user behavior.
User Experience Design Sales Performance and Sales Person Productivity Application MTFSales Using Human Centered Design Method (Case Study: PT Mandiri Tunas Finance) Eldi Romadhona, Safira; Rokhmawati, Retno Indah; Priharsari, Diah
Journal of Information Technology and Computer Science Vol. 8 No. 2: August 2023
Publisher : Faculty of Computer Science (FILKOM) Brawijaya University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25126/jitecs.202382562

Abstract

PT Mandiri Tunas Finance is a company engaged in financing new or used cars, motorcycles, and commercial vehicles, with a network of 102 branches spread throughout Indonesia. In its business process, sales performance monitoring is still considered ineffective, because the information about sales performance is in the form of an excel calculated manually. The salesperson could not monitor it directly. This study aims to produce a MTFSales application design using Human Centered Design. The prototype was tested using the user testing method and the SUPR-Q questionnaire. The results of the test using user testing are positive results with some suggestions from users. The test results using the SUPR-Q method for sales officers are 88.19%, sales heads are 88.65% and branch managers are 83.81%. All three are in the excellent and acceptable categories so it can be said that the design can be accepted by the users.
Identifying The Influence of Consumer Purchase Intention Through Live Streaming Shopping: A Systematic Literature Review Mindiasari, Irtiyah Izzaty; Priharsari, Diah; Setiawan, Budi Darma; Purnomo, Welly
Journal of Information Technology and Computer Science Vol. 9 No. 1: April 2024
Publisher : Faculty of Computer Science (FILKOM) Brawijaya University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25126/jitecs.202491576

Abstract

The rapid development of technology influences some changes in e-commerce. One of them is the emergence of live-streaming shopping, which combines live-streaming technology with e-commerce, social networking, and entertainment. This shopping format allows viewers to interact with the streamer (seller) and instantly make a purchase with just one touch. Consumers who watch live streaming shopping generally are those who initially have an interest in the offered product. According to prior studies, the presence of live shopping can enhance both customer desire to buy and business sales. To investigate the factors influencing purchase intention in live-streaming shopping, a systematic literature review was conducted. A total of 40 factors were found from 13 selected articles containing live-streaming shopping and purchase intention. Based on these factors, 34 had a positive impact, 2 had a negative impact, and 4 had no significant impact on buyer purchase intention.
Phenomenological Investigation of Social Media Technological Aspects Against Cyberbullying from the Third Person Perspective of Higher Education Students Dhewanty, Civica Moehaimin; Priharsari, Diah; Setiawan, Budi Darma
Journal of Information Technology and Computer Science Vol. 9 No. 1: April 2024
Publisher : Faculty of Computer Science (FILKOM) Brawijaya University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25126/jitecs.202491578

Abstract

Cyberbullying often occurs among higher education students as they frequently use and easily get access to the internet, especially through social media. However, the awareness of cyberbullying among them is very low. They do not know how to identify cyberbullying and prevent it. This research will discover the characteristics of social media that can help third persons identify and prevent cyberbullying. This research used a qualitative method with a phenomenological approach to study a person’s experience of technology regarding cyberbullying. The data collected in this study were obtained from interviews with higher education students. The data acquired were analyzed using Collaizzi's seven steps descriptive phenomenological analyses. The analysis produced a description of the phenomenon of cyberbullying on social media that have verified by the interviewees. This study found some characteristics of social media to help higher education students identify and prevent cyberbullying and discovers which social media has the most cyberbullying content and the similarities/differences of each social media in helping a third person identify and prevent cyberbullying. And found several technological factors that affect the effort of preventing cyberbullying, such as seeing other people’s activities and personal information on social media, and doing a report or sharing cyberbullying content.
Factors Influencing Employee Productivity in Work From Anywhere: A Systematic Literature Review (SLR) Fauziyah, Neyla Neyla Nuril; Priharsari, Diah; Pinandito, Aryo; Pradana, Fajar
Journal of Information Technology and Computer Science Vol. 9 No. 1: April 2024
Publisher : Faculty of Computer Science (FILKOM) Brawijaya University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25126/jitecs.202491584

Abstract

Many companies have begun to adopt both ways of working simultaneously or commonly referred to as Work From Anywhere (WFA); it is necessary to model business processes used to evaluate and improve the WFA work system in the future. In modelling business processes, it is necessary to carry out a needs analysis, one of which is to find out what factors affect employee productivity when doing their work. Several research journals related to WFA work productivity factors are still scattered in various journal databases, so it is necessary to unify them from various journals. Therefore, it is necessary to research the grouping of factors and theories that affect the productivity of WFA employees in the Systematic Literature Review (SLR) method. Before grouping, the search criteria and journal search process are determined first. The first search is to identify based on keywords, year of publication, and journal quality. Then continued, the use of Cohen's Kappa method for selection based on the field of discussion and language, abstracts, and contents. In improving the reliability of the library screening results, each selection is made twice (or more) and calculates the value of Cohen's Kappa. The SLR method makes the usually subjective literature study more objective to reduce the researcher's bias. The results obtained were a total of 17 screening journals with a total of 11 factors, namely environment, time efficiency, psychology, health, cost efficiency, employee personality, adequate technology, gender, geographical flexibility, salary, and communication.