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Suryana, Nanang
Universitas Telkom
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Journal : Public Knowledge

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Emerging Trends in Money Scams Targeting Adult Telegram Users in Malaysia Faharudin, Nur Syifaa’; Nabilah Othman, Nur Azyan; Nursabrina Badrulzaman, Sarah; Mohd Nazril, Alis; Jamri, Mohamad Hafifi; Suryana, Nanang; Djuyandi, Yusa
Public Knowledge Vol 2 No 2 (2025): Agustus 2025
Publisher : PT. Data Jaringan Visual Indonesia (Djava)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62771/pk.v2i2.23

Abstract

The rise of cyber fraud targeting Telegram users in Malaysia poses a major threat to the trust and financial security of the digital platform. Therefore, this study will focus on two main objectives, which are to identify the strategies used by scammers to target adult users of Telegram Malaysia and evaluate the effectiveness of public awareness efforts aimed at educating the public about scams among Telegram users. By using Uses and Gratification Theory, which states that individuals engage with media to fulfill social and psychological needs, this research explores why scammers exploit Telegram's large user base and secure messaging for financial gain. To ensure accurate and reliable findings, a quantitative methodology was employed, using a structured questionnaire distributed via Google Forms, gathering responses from 416 participants through the integration of purposive and convenience sampling, chosen for its efficiency in reaching a diverse respondent pool. The results show that users are aware of online scams and can identify their various patterns as well as prevalent tactics. Susceptibility can be caused by a variety of factors, including a lack of awareness, being easily deceived, and financial desperation. Hence, in order to prevent cybercrime and promote digital safety, it is crucial to put pre-emptive measures into place, collaborate with governments, and launch effective awareness programs. In conclusion, social media platforms serve as vital tools for disseminating scam-related information.
Co-Authors Abdur Rahim, Abdur Af`idatul Almas Alam, Adelia Shanty Aqsyalananda, Abia Faradilla Ar Rasyid, Hafizd Arfin Sudirman Ari Ganjar Ardiansyah Arifah, Fatayaturrokhma Ilmala Ariyani , Sinta Azbi, Raihan Muhammad Budi Sulistyo Budiarto, Sulistyo Bugani, Puti Syifa Deniantara, Dhamastana Dharma Desrosa Maulizar Dewanti, Tri Mustika Dinda Ayu Nurindahsari Dwi Dafa Doifullah Dwitifany, Faya Endang Chumaidiyah Faharudin, Nur Syifaa’ Farah Delfa Nurhanifah Farda Hasun Faya Dwitifany Firza Khalisha Rinjany Fransiscus Xaverius Aditya Wisnu Gumilang, Ibnu Fajar Habibullah, Ali Zahid Harlina O, Gladys Dwi Hizbullah, Diva Irsanti , Indira Nabila Firstya Irsanti, Indira Nabila Firstya Jamri, Mohamad Hafifi Joko Supriyanto Khoirul Umam Wiyantirta Latif, Muhammad Hilmi Lilis Puspitawati M. Afiq Fauzan Manan, Firman Marjuki, Ali Maula, Amanandito Shafa Maulana, Elang Fajar Maya Rahmawati Meldi Rendra Mohd Nazril, Alis Muhammad Almaududi Pulungan Muhammad Fikry Ali Nabilah Othman, Nur Azyan Nadya Calista Siahaan Nariswara, Muhammad Farand Hielmy Nursabila Isu, Mutimah Nursabrina Badrulzaman, Sarah Nurzaman, Tedy Popy Gurning Pulungan, M Almaududi Putri Maulani Fauzi Putri, Salsabila Katya Raden Mas Aditya Rangga Pratama Raihan Fachrezi Yunus Raisha Azhari Ghaniyyah Tanra Ramadhani, Ahmad Mulki Rati , Nabila Devana Ratih Herdiyah Reinaldi Dwi Baskoro Rifanisa Azzahra Rwafemir Verzani Harari Shinta Ressmy Cakra Ningrat Sholikah, Laila Ad’hatus Silas, Jonah Sinta Aryan Sinta Aryani Sofie, Kayla Fadiana Sri Dewi Anggadini Suhartoyo, Rivaldo Putra Surtikanti Surtikanti Surtikanti Surtikanti SURTIKANTI SURTIKANTI Syamsi Mawardi Tiara Eming Yudhastri Tjenreng, Muhammad Baharuddin Zubakhrum Tofa Waluyo Alifya Yeremia Shadam Matakena Yusa Djuyandi Yushinta, Olivia Sese Zofan, Hafizhah Putri