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All Journal International Journal of Advances in Applied Sciences Jurnal Simetris Jurnal Ilmiah Rekayasa dan Manajemen Sistem Informasi Computatio : Journal of Computer Science and Information Systems Jurnal Informatika CogITo Smart Journal Techno Nusa Mandiri : Journal of Computing and Information Technology Jurnal Teknoinfo INTECOMS: Journal of Information Technology and Computer Science JIPI (Jurnal Ilmiah Penelitian dan Pembelajaran Informatika) Jurnal SITECH : Sistem Informasi dan Teknologi Journal of Information Systems and Informatics Jurnal Akuntansi Bisnis Jurnal Teknologi Dan Sistem Informasi Bisnis JATI (Jurnal Mahasiswa Teknik Informatika) INFORMASI (Jurnal Informatika dan Sistem Informasi) JIKA (Jurnal Informatika) Infotek : Jurnal Informatika dan Teknologi Infotech: Journal of Technology Information Jurnal AbdiMas Nusa Mandiri Journal of Business and Audit Information System (JBASE) Jurnal Pengabdian dan Kewirausahaan Bulletin of Computer Science Research Konstelasi: Konvergensi Teknologi dan Sistem Informasi Jurnal Informatika Teknologi dan Sains (Jinteks) Jurnal Algoritma Jurnal Sains dan Teknologi Innovative: Journal Of Social Science Research Nuansa Informatika Jurnal Ragam Pengabdian
Francka Sakti Lee
Universitas Bunda Mulia
Aerospace Engineering Agriculture, Biological Sciences & Forestry Arts Humanities Automotive Engineering Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Materials Science & Nanotechnology Mathematics Mechanical Engineering Physics Public Health Social Sciences Other

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RANCANG BANGUN SISTEM INFORMASI PELACAKAN STATUS PESANAN PADA USAHA PERCETAKAN Aryani, Dini Ayu; Lee, Francka Sakti
JIPI (Jurnal Ilmiah Penelitian dan Pembelajaran Informatika) Vol 10, No 2 (2025)
Publisher : STKIP PGRI Tulungagung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29100/jipi.v10i2.7739

Abstract

Penerapan sebuah sistem informasi dapat mendukung sebuah usaha dalam menjalankan kegiatan operasionalnya. Pada sebuah usaha percetakan, terdapat tantangan yang menjadi penyebab ketidakpastian bagi pelanggan untuk dapat mengetahui status pesanan mereka. Kurangnya transparasi terhadap perkembangan dari setiap tahapan produksi menjadikan terbatasnya informasi yang diperoleh pelanggan. Penelitian ini mempunyai tujuan untuk mengembangkan sistem informasi berbasis website yang diharapkan dapat mempermudah pelanggan untuk dapat memantau perkembangan status pesanan mereka. Pihak percetakan dapat mengelola pesanan dan memungkinkan untuk dapat memperbarui status pesanan pelanggan sesuai dengan tahapan produksi. Pelanggan dapat melacak status pesanan mereka secara real time tanpa perlu menghubungi pihak percetakan untuk medapatkan informasi pesanan mereka. Metode pengembangan sistem yang digunakan adalah metode Waterfall. Pengujian yang dilakukan memanfaatkan pengujian black box yang berfokus pada fungsionalitas sebuah sistem untuk memastikan sistem dapat beroperasi dengan baik. Perancangan sistem ini menerapkan solusi dari sebuah permasalahan yang ada, dapat membantu pihak percetakan dalam mengelola pesanan dan memberikan transparasi terhadap perkembangan status pesanan para pelanggan.
Pengembangan Aplikasi E-Booking Konser K-Pop Berbasis QRIS dengan Pendekatan User-Centered Design untuk Optimalisasi Pengalaman dan Efisiensi Transaksi Ozmar Azhari; Putry Wahyu Setyaningsih; Septian Eka Ady Buananta; Fandevi Maitri; Francka Sakti Lee
Bulletin of Computer Science Research Vol. 6 No. 3 (2026): April 2026
Publisher : Forum Kerjasama Pendidikan Tinggi (FKPT)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/bulletincsr.v6i3.981

Abstract

The increase in the number of K-Pop concerts in Indonesia drives the need for a ticket e-booking system that is not only efficient but also capable of accommodating transaction characteristics with high demand levels and optimal integration of digital payment systems. The main issue with the current e-ticketing system lies in the platform's general nature (multi-event marketplace) and the suboptimal integration of user experience with digital payment systems like QRIS. This research aims to design and develop a mobile-based K-Pop concert e-booking application integrated with QRIS and empirically test its impact on transaction efficiency and user experience. The method used is Research and Development (R&D) with a System Development Life Cycle (SDLC) Waterfall model approach, complemented by a quasi-experimental design (posttest control group design). Testing was conducted on 60 respondents divided into experimental and control groups, with variables measured including transaction time, transaction success rate, usability using the System Usability Scale (SUS), and user satisfaction. The research results show that the K-Party application is capable of effectively and integratively supporting the e-booking process. Statistical analysis shows that the use of QRIS has a significant impact on transaction efficiency and user experience, as well as contributing to business performance improvements, including a 36.2% increase in revenue and a 5-10% increase in audience numbers. Thus, the developed system is not only technically feasible but also empirically proven to add value in the context of the digital entertainment industry.
Information system architecture for healthcare company based on TOGAF Vania Christy; Johanes Fernandes Andry; Ahya Radiatul Kamila; Francka Sakti Lee
International Journal of Advances in Applied Sciences Vol 13, No 4: December 2024
Publisher : Institute of Advanced Engineering and Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11591/ijaas.v13.i4.pp810-817

Abstract

In 2020 COVID-19 cases have entered Indonesia causing public health problems and millions of deaths. To prevent transmission of COVID-19, an air purifier is needed whose function is to remove small droplets that can carry the virus. One of them is a medical device company located in Jakarta. The purpose of this research is to produce a design that can improve business processes in the health sector and achieve company goals. The current business process is not very optimal because it is still done conventionally and the existing system has not been integrated with other divisions. To achieve business goals, it is necessary to integrate business processes with information technology (IT) and technology development that will be proposed based on the design of information system architecture that will produce a blueprint and assisted by the open group architecture framework (TOGAF) framework which is very helpful in the process of analyzing company needs. In this research, data collection through interviews with directors and direct observation of health service companies. The results of this study are recommendations given to help health.
IS/IT Strategic Planning for Digital Maturity Development in an FMCG Skincare Enterprise Devi Yurisca Bernanda; Johanes Fernandes Andry; Francka Sakti Lee; Neti Amalia
Journal of Information System and Informatics Vol 8 No 2 (2026): April
Publisher : Asosiasi Doktor Sistem Informasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63158/journalisi.v8i2.1535

Abstract

In this study, an IS/IT strategic plan will be developed for FMCG Skincare Enterprises, a firm that operates within the oral care and personal care sector, with a high regard for innovation in its products. This research adopts a qualitative descriptive case study methodology, whereby the study deliberately narrows down the scope of investigation to a single organization. Within this framework, the Ward and Peppard model is used to examine the external and internal environments of the business, in order to determine the information needs of the organization. Besides, the McFarlan Strategic Grid is applied to categorize and prioritize IS/IT initiatives in terms of their strategic importance. Based on the results, it is evident that the firm enjoys numerous competitive advantages, such as having innovative products and employing shoppertainment marketing strategies using digital technology to widen the market coverage. Nonetheless, the results also point out some strategic problems that the organization faces, such as having low production capacity and being heavily reliant on a specific digital marketing channel, TikTok Shop. This study proposes a hybrid system development strategy as the best way to incorporate digital systems. The IS/IT strategic roadmap proposed will enable the firm to improve its digital structure, increase efficiency, and ensure that it transforms into a competitive organization in the beauty industry over time.
BIMBINGAN DAN DUKUNGAN PENERAPAN PENGGUNA TEKNOLOGI PADA PERUSAHAAN KONSULTAN TI Lee, Francka Sakti; Andry, Johanes Fernandes; Terry, Johanes; Liawen, Callista Chrestella; Theresia, Jennifer
Jurnal Pengabdian dan Kewirausahaan Vol 10, No 1 (2026): Jurnal Pengabdian dan Kewirausahaan
Publisher : Universitas Bunda Mulia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30813/jpk.v10i1.9896

Abstract

Brainware refers to individuals directly involved in operating, organizing, and managing computer systems, which are a crucial component of an information system. Standard Operating Procedures (SOPs) are documents that explain responsibilities and how each task is performed to support specific company goals. An IT Security Policy plays a role in implementing the necessary measures to minimize and anticipate potential threats to a company's confidential information. Enhancing consumer data security is not only an individual's responsibility but also the organization's in building consumer trust and complying with regulations. The variety and variability of risks are concerns for all companies. The increasing use of the internet has led to a rise in data breaches caused by more cyberattacks. Companies today face threats that can jeopardize their reputation, highlighting the role of brainware in addressing these threats. Therefore, awareness and knowledge of each individual are necessary to motivate the implementation of steps to overcome these threats. An IT Security Policy can be implemented with the expectation that all parties involved know their specific responsibilities within a company. This is necessary to maintain the technological ecosystem within a corporate organization.
Rancang Bangun Sistem Informasi Penyewaan Bus Berbasis Web pada PT XYZ Azhari, Ozmar; Bili, Wibi Alfari; Isputrawan, M. Fauzi; Honni, Honni; Lee, Francka Sakti
JBASE - Journal of Business and Audit Information Systems Vol 9, No 1 (2026): JBASE - Journal of Business and Audit Information Systems
Publisher : Universitas Bunda Mulia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30813/jbase.v9i1.9900

Abstract

The advancement of Information Technology (IT) has driven business processes to become more efficient and has contributed to improving service quality. However, PT XYZ, a company engaged in bus rental services, still relies on manual record-keeping in its operational activities, which may lead to data inaccuracies, document loss, and delays in generating transaction reports. This study aims to design and develop a web-based bus rental information system to improve the efficiency of booking processes, data management, and reporting. This research adopts a qualitative approach with data collection techniques including interviews, observations, and literature review. The system is developed using the Software Development Life Cycle (SDLC) with the Waterfall model and is designed using Unified Modeling Language (UML). The results show that the developed system is able to facilitate the bus booking process, reduce recording errors, and support faster and more integrated transaction reporting. Therefore, the system can enhance operational effectiveness and improve service quality at PT XYZ.
Information System Audit in a Spare Parts Distribution Company Using the ITIL V3 Service Strategy Framework Francka Sakti Lee; Yunianto Purnomo; Honni; Christian Kurniadi Jusuf; Samuel Winata; Steven Saputra
Journal of Information System and Informatics Vol 8 No 2 (2026): April
Publisher : Asosiasi Doktor Sistem Informasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63158/journalisi.v8i2.1532

Abstract

Information system audits play an important role in evaluating the effectiveness, governance, and strategic alignment of IT services within organizations. This study assesses the capability level of IT service strategy implementation in a spare-parts distribution company using the ITIL V3 framework, with a focus on three Service Strategy sub-processes: Service Portfolio Management, Financial Management, and Demand Management. A qualitative case study approach was employed through semi-structured interviews and document analysis involving key personnel responsible for IT service operations. Capability assessment used a binary scoring method, where Fully Achieved was rated as 1 and Not Achieved as 0, and the aggregated results were mapped to capability levels. The findings show that the organization operates between Level 2 (repeatable) and Level 3 (defined), indicating that core processes have been documented and partially implemented, but are not yet fully integrated across functions. Key gaps were identified in internal coordination, management information, monitoring practices, and customer interface mechanisms. The study recommends strengthening service governance through clearer policies, better cross-functional coordination, and more integrated monitoring to improve IT service performance and business alignment.
PENGEMBANGAN APLIKASI REMINDER ONLINE PAYMENT KOST BERBASIS MOBILE Yemima Monica Geasela; Kevin Christianto; Francka Sakti Lee; Fidelia Novena Doa; Angie Wiyani Putri
Infotech: Journal of Technology Information Vol 11, No 2 (2025): NOVEMBER
Publisher : ISTEK WIDURI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37365/jti.v11i2.571

Abstract

The advancement of mobile technology provides opportunities for digital transformation in small-scale property businesses, including boarding house (kost) management. This research focuses on developing a Mobile-Based Reminder Online Payment Application for Kost using the Mobile Application Development Life Cycle (MADLC) method. The application is designed to automate payment processes through a virtual account system and provide real-time reminder notifications for both tenants and owners.The development stages included requirement identification, system design using UML diagrams, database structuring with MySQL, and interface implementation. The testing process employed User Acceptance Testing (UAT) to validate system functionality and user satisfaction. The results show that users successfully received automatic payment notifications based on the configured due dates, and all online payment transactions were accurately recorded in the system database without errors. This study concludes that the MADLC approach effectively supports the structured development of mobile applications for digital payment and reminder management in boarding houses. The UAT results confirm that the application meets user expectations in terms of functionality, ease of use, and transaction accuracy.
PENINGKATAN PERFORMA MODEL MACHINE LEARNING UNTUK DETEKSI DINI POLYCYSTIC OVARY SYNDROME MELALUI KOMBINASI METODE PREPROCESSING Ahya Radiatul Kamila; Francka Sakti Lee; Johanes Fernandes Andry
Infotech: Journal of Technology Information Vol 11, No 2 (2025): NOVEMBER
Publisher : ISTEK WIDURI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37365/jti.v11i2.448

Abstract

Polycystic Ovary Syndrome (PCOS) is one of the most common hormonal disorders experienced by women of reproductive age and can lead to various health problems, including menstrual irregularities, infertility, and an increased risk of metabolic diseases. Early detection of PCOS is essential to minimize long-term impacts and improve the quality of life for patients. This study aims to identify effective data preprocessing strategies to enhance the performance of classification models for PCOS detection. The dataset used is open source, consisting of 541 participants with 45 clinical and laboratory features. The main challenges encountered include the presence of many missing values, an imbalanced target class distribution, and a large number of independent features. To address these issues, a series of preprocessing steps were applied, including missing value imputation, data balancing using the Synthetic Minority Over-sampling Technique (SMOTE), and dimensionality reduction using Principal Component Analysis (PCA). A classification model was built using the Random Forest algorithm, and its performance was compared before and after applying PCA. The evaluation results show that before PCA, the model achieved an accuracy of 87.5%, precision of 86%, recall of 86%, and an F1-score of 86%. After applying PCA, performance improved to an accuracy of 90%, precision of 89%, recall of 89%, and an F1-score of 89%. These findings indicate that the right combination of preprocessing strategies, particularly SMOTE and PCA, can significantly improve the efficiency and effectiveness of models in detecting PCOS, thereby supporting the development of more reliable medical decision support systems.
RANCANG BANGUN APLIKASI INVENTORI DENGAN METODE PULL INVENTORY PADA PERUSAHAAN PERANGKAT JARINGAN Martinez Nicholas; Francka Sakti Lee
Infotech: Journal of Technology Information Vol 11, No 2 (2025): NOVEMBER
Publisher : ISTEK WIDURI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37365/jti.v11i2.564

Abstract

A network equipment company specializing in the provision of switches and servers still faces challenges in stock management because the recording of outgoing goods and inventory withdrawal transactions is still done manually using notebooks and Excel. This condition causes problems such as delays in data updates, difficulties in monitoring stock availability in real time, and the risk of discrepancies between data and conditions in the warehouse. The objective of this research is to design and implement a web-based inventory application using a pull inventory approach, where stock is recorded only upon actual demand from projects or customers. This strategy helps reduce the likelihood of overstocking or understocking. Based on testing results, the developed application can support the recording of outgoing goods, provide real-time availability information, and generate useful reports for management, thereby supporting the efficiency, accuracy, and integration of the company's business processes.
Co-Authors Agustina, Agustina Agustinus Frits Wijaya Ahya Radiatul Kamila Ananda, Deah Ananda, Vincent Ray Anatasia, Velly Andrian, Andrian Andrian, Kelvin Andry, Johanes Fernandes Andry, Johanes Fernandes Angellia Onggo, Kallista Angie Wiyani Putri Angie Wiyani Putri Angie Wiyani Putri Anwar, Sahrul Aprilia, Keysia Arron, Rivaltino Arvin, Bryan Aryani, Dini Ayu Azhari, Ozmar Bernadus Gunawan Sudarsono Bernadus Gunawan Sudarsono Bernanda, Devi Yurisca Bili, Wibi Alfari Brainard, Aryo Breliastiti, Ririn Breliastiti, Ririn Buananta, Septian Eka Ady Budiyantara, Agus Byron Harnope Charolina, Yanthi Charolina, Yanthi - Christian Kurniadi Jusuf Christianto, Kevin Christy, Vania Cornelius, Wilson Delly Vera Deny, Deny Derhass, Gerry Hudera Deswin Auliyaa Rabbani Devi Yurisca Bernanda Dinata, David Freggy Dylen, Varel Eko Ariawan EKO WAHYU PRASETYO Endi Putro Fandevi Maitri Felicia, Jennifer Fenardi, Okky Fernando, Lukas Fernando, William Fidelia Novena Doa Fidelia Novena Doa Geasela, Yemima Monica Geasela, Yemima Monica Gerry Hudera Derhass Ginting, Mega Henia Br Giovanni Alvaro Gunawan Sudarsono, Bernadus Hendy Tannady Honni Honni Honni Honni Honni Honni, Honni Honni, Honni Huang, Calvin Ignatius Adrian Mastan Isputrawan, M. Fauzi Johanes Fernandes Andry Johanes Fernandes Andry Johanes Fernandes Andry Jovannia Grisella Eka Putri Jusia Amanda Ginting Kastanya, Lidia Kenji Tjandra Kenvil Lesmana Kevin Christianto Kevin Christianto Kevin Christianto Kevin Tanuwidjaya KEZIA, KEZIA Lesmana, Kenvil Liawen, Callista Chrestella Liliana, Lydia Limawal, Isabelle Ivana Lina Noviana Lydia Liliana M. Fauzi Isputrawan Marco Antonio Narahaba Martinez Nicholas Marvelino, Matthew Matthew, Randy Meyliana, Sintia Michael Pranata Monica Clara Monica Geasela, Yemima Mulyo, Jonathan Riady Nababan, Andika Jakaria Nadia Karepowan Natanael Cristo Nelson, Catheryn Iona Neti Amalia Ngurah Suryantara, I Gusti Nisrina, Alaniah Noviana, Lina Nurken, Brian Prasnavira Nurprihatin, Filscha Octaviana, Annabel Onggo, Kallista Angelia Owen, Bryan Paramita Rosadi Piter, Dicsi Purnomo, Yunianto Putra, Rakassiwi Ayudharma Rahman, Muhammad Ryo Reynaldi Ekklesia Rion Comeron Rudi, Ardian Brian Pratama Samuel Winata Samuel Winata Santoso, Andi Putra Setiawan, Selly Setyaningsih, Putry Wahyu Shiang Lung Felix Stevanus Stevanus Steven Saputra Steven Steven Steven Steven Steven Winata Sudarsono, Bernandus Gunawan Sulaeman, Asvian Suryantara, I Gusti Ngurah Tampinongkol, Felliks F Tampinongkol, Felliks F. Tanjaya, Verawaty Teady Matius Surya Mulyana Terry, Johanes Theresia, Jennifer Vania Christy Vania Christy Verawaty Verawaty Very Budiyanto Wandy Wandy Wiedjaya, Handry Wijaya, Hermawan William Darma William Heber Wincent, Wincent Witari, Putu Sita Witari, Putu Sita Yanthi Carolina Yeba Teo Reinhad Gunawan Yeba Teo Reinhad Gunawan Yemima Monica Geasela Yemima Monica Geasela Yunianto Purnomo Yunianto Purnomo Yunianto Purnomo Yusup, Christian Ronaldo