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Journal : Journal Economics Technology and Entrepreneur

PENGARUH HARGA DAN PROMOSI TERHADAP KEPUASAN KONSUMEN PADA PT. NISSAN KENDARI Naim, Ifin; Nursaadha Rajuddin, Wa Ode; Azis Muthalib, Dzulfikri
Journal Economics Technology And Entrepreneur Vol 2 No 02 (2023): ECOTECHNOPRENEUR : JOURNAL ECONOMICS, TECHNOLOGY AND ENTREPRENEUR
Publisher : Pusat Studi Ekonomi, Publikasi Ilmiah dan Pengembangan SDM

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62668/ecotechnopreneur.v2i02.678

Abstract

Penelitian ini bertujuan untuk mengetahui dan menjelaskan pengaruh harga dan promosi terhadap kepuasan konsumen pada PT. Nissan Kendari. Populasi dalam penelitian ini adalah seluruh konsumen pada PT. Nissan Kendari. Sampel penelitian sebanyak 60 konsumen pada PT. Nissan Kendari. Penelitian ini menggunakan analisis regresi linear berganda. Hasil penelitian menunjukkan bahwa: (1) Secara simultan terdapat pengaruh yang positif dan signifikan variabel harga dan promosi terhadap kepuasan konsumen pada PT. Nissan Kendari. (2) Harga berpengaruh positif dan signifikan terhadap kepuasan konsumen pada PT. Nissan Kendari. (3) Promosi berpengaruh positif dan signifikan terhadap kepuasan konsumen pada PT. Nissan Kendari.
PENGARUH HARGA DAN PROMOSI TERHADAP KEPUASAN KONSUMEN PADA PT. NISSAN KENDARI Naim, Ifin; Nursaadha Rajuddin, Wa Ode; Azis Muthalib, Dzulfikri
Journal Economics Technology And Entrepreneur Vol 2 No 02 (2023): ECOTECHNOPRENEUR : JOURNAL ECONOMICS, TECHNOLOGY AND ENTREPRENEUR
Publisher : Pusat Studi Ekonomi, Publikasi Ilmiah dan Pengembangan SDM

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62668/ecotechnopreneur.v2i02.678

Abstract

Penelitian ini bertujuan untuk mengetahui dan menjelaskan pengaruh harga dan promosi terhadap kepuasan konsumen pada PT. Nissan Kendari. Populasi dalam penelitian ini adalah seluruh konsumen pada PT. Nissan Kendari. Sampel penelitian sebanyak 60 konsumen pada PT. Nissan Kendari. Penelitian ini menggunakan analisis regresi linear berganda. Hasil penelitian menunjukkan bahwa: (1) Secara simultan terdapat pengaruh yang positif dan signifikan variabel harga dan promosi terhadap kepuasan konsumen pada PT. Nissan Kendari. (2) Harga berpengaruh positif dan signifikan terhadap kepuasan konsumen pada PT. Nissan Kendari. (3) Promosi berpengaruh positif dan signifikan terhadap kepuasan konsumen pada PT. Nissan Kendari.
THE EFFECT OF SERVICE FAILURE AND SERVICE RECOVERY ON CUSTOMER SATISFACTION AT BANK SULTRA MAIN BRANCH KENDARI Azis Muthalib, Dzulfikri; Juharsah, Juharsah; Suleman, Nursaban Rommy; Naim, Ifin; Masse, Ambo
Journal Economics Technology And Entrepreneur Vol 4 No 01 (2025): ECOTECHNOPRENEUR : JOURNAL ECONOMICS, TECHNOLOGY AND ENTREPRENEUR
Publisher : Pusat Studi Ekonomi, Publikasi Ilmiah dan Pengembangan SDM

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62668/ecotechnopreneur.v4i01.1452

Abstract

This study aims to analyze the simultaneous and partial effects of service failure and service recovery on customer satisfaction at Bank Sultra Main Branch Kendari. The research method used is quantitative with a multiple linear regression approach. Data were collected through questionnaires distributed to 73 respondents and analyzed using F-test, t-test, and coefficient of determination analysis. The results show that service failure and service recovery simultaneously have a significant effect on customer satisfaction. However, partially, only service recovery has a significant influence, while service failure does not show a significant impact. This indicates that customer satisfaction is more influenced by the bank's ability to manage and resolve service failures rather than the failures themselves. These findings support justice theory and previous literature emphasizing the critical role of service recovery in maintaining customer satisfaction.
THE INFLUENCE OF HEDONIC SHOPPING MOTIVATION ON IMPULSE BUYING AMONG LAZADA CONSUMERS (A CASE STUDY ON STUDENTS OF THE MANAGEMENT DEPARTMENT, FACULTY OF ECONOMICS AND BUSINESS, HALU OLEO UNIVERSITY, KENDARI) Azis Muthalib, Dzulfikri; Conny, Conny
Journal Economics Technology And Entrepreneur Vol 4 No 01 (2025): ECOTECHNOPRENEUR : JOURNAL ECONOMICS, TECHNOLOGY AND ENTREPRENEUR
Publisher : Pusat Studi Ekonomi, Publikasi Ilmiah dan Pengembangan SDM

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62668/ecotechnopreneur.v4i01.1453

Abstract

This study aims to examine and analyze The Influence of Hedonic Shopping Motivation on Impulse Buying Among Lazada Consumers (A Case Study of Students in the Management Department, Faculty of Economics and Business, Halu Oleo University, Kendari). The sample was selected using purposive sampling, with a total of 85 respondents. This research employed simple linear regression analysis. The results revealed that hedonic shopping motivation has a positive and significant effect on impulse buying behavior among consumers using the Lazada platform. An increase in hedonic shopping motivation is clearly linked to a corresponding rise in impulse buying behavior. These findings suggest that strong hedonic shopping motivation plays a critical role in driving impulsive purchasing tendencies among Lazada users.
THE INFLUENCE OF WORK LIFE BALANCE AND ORGANIZATIONAL CULTURE ON EMPLOYEE JOB SATISFACTION AT PT. ANUGRAH GROUP CORPORATION, KOLAKA REGENCY Windayani; Nehru Putri, Triwulandari; Azis Muthalib, Dzulfikri
Journal Economics Technology And Entrepreneur Vol 4 No 02 (2025): ECOTECHNOPRENEUR : JOURNAL ECONOMICS, TECHNOLOGY AND ENTREPRENEUR
Publisher : Pusat Studi Ekonomi, Publikasi Ilmiah dan Pengembangan SDM

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62668/ecotechnopreneur.v4i02.1595

Abstract

This study aims to examine the influence of work life balance and organizational culture on employee job satisfaction at PT. Anugrah Group Corporation, Kolaka Regency. Job satisfaction is a crucial factor that determines employee productivity, commitment, and retention. This research adopts a quantitative approach with a census method involving 72 permanent employees as respondents. Data were collected through questionnaires and analyzed using multiple linear regression. The results show that work life balance and organizational culture both have a positive and significant effect on employee job satisfaction, both partially and simultaneously. This indicates that employees who can maintain a healthy balance between work and personal life and who work in a supportive organizational culture tend to experience higher job satisfaction. The findings highlight the importance for the company’s management to develop policies that promote flexible work arrangements and to continuously foster a positive, collaborative, and fair workplace culture. These efforts are expected to improve employees’ well-being, motivation, and overall job satisfaction, contributing to the company’s sustainable growth.
THE INFLUENCE OF INTERNAL ENVIRONMENT AND SELF-EFFICACY ON EMPLOYEES’ WORK MOTIVATION AT PT. DAKA GROUP Nehru Putri, Triwulandari; Windayani; Azis Muthalib, Dzulfikri
Journal Economics Technology And Entrepreneur Vol 4 No 02 (2025): ECOTECHNOPRENEUR : JOURNAL ECONOMICS, TECHNOLOGY AND ENTREPRENEUR
Publisher : Pusat Studi Ekonomi, Publikasi Ilmiah dan Pengembangan SDM

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62668/ecotechnopreneur.v4i02.1596

Abstract

This study aims to analyze the influence of the internal environment and self-efficacy on employees’ work motivation at PT. Daka Group. The research employed a quantitative approach using a census sampling method, involving all 60 permanent employees of PT. Daka Group as respondents. Data were collected through questionnaires and analyzed using multiple linear regression. The results indicate that the internal environment and self-efficacy simultaneously have a positive and significant effect on employees’ work motivation. Partially, both the internal environment and self-efficacy also show a positive and significant impact on work motivation. These findings confirm that a supportive internal environment fosters comfort, harmonious relationships, and effective communication, which enhance motivation. Additionally, employees with high self-efficacy tend to be more confident in handling tasks and overcoming work challenges, leading to higher motivation. It is recommended that PT. Daka Group continually improve the quality of its internal work environment and implement development programs to strengthen employees’ self-efficacy as strategic efforts to maintain and enhance work motivation.