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Dinamika dan Konflik Antar Anggota Organisasi dalam Meningkatkan Kinerja di SMP IT Najib Bariq Bandung Wulandari, Baiduri; Lokawati, Mara Indah; Sanusi, Hary Priatna
JISMA: Jurnal Ilmu Sosial, Manajemen, dan Akuntansi Vol 4 No 1 (2026): Februari 2026
Publisher : Melati Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59004/tx264q64

Abstract

Tujuan penelitian untuk menganalisis bagaimana eksistensi dinamika konflik antar anggota organisasi muncul dan menjadi budaya konflik dalam organisasi di SMP IT Najib Bariq, serta bagaimana dinamika dan konflik mampu meningkatkan kinerja SDM, bagaimana pengelolaan dinamika dan konflik tersebut menjadi manfaat atau tidak di  sekolah pada SMP IT Najib Bariq Bandung. Penelitian menggunakan pendekatan studi kasus kualitatif, data dikumpulkan melalui wawancara mendalam, observasi partisipatif, dan analisis dokumen internal. Hasil menunjukkan bahwa budaya konflik muncul disebabkan perbedaan persepsi kerja, pembagian tugas yang tidak merata, komunikasi internal yang belum maksimal, dan keterbatasan sumber daya. Konflik yang dikelola secara konstruktif (conflict-positive) berkontribusi pada inovasi, peningkatan kualitas pengambilan keputusan, dan penguatan kerja tim. Sebaliknya, konflik disfungsional menurunkan semangat kerja dan efektivitas pelaksanaan tugas. Rekomendasi mencakup budaya kerja yang positif yang mampu menyaring setiap konflik agar mampu miningkatkan kualitas kinerja yang positif dan perlunya penguatan mekanisme musyawarah (syura), kepemimpinan partisipatif, dan evaluasi rutin terencana sera pelatihan resolusi konflik bagi guru dan tenaga kependidikan.
Analisis Kualitatif Budaya Organisasi dan Implikasinya terhadap Kinerja Pendidik dalam Perspektif Psikologi Organisasi Positif Irfieh, Fauzia; Madaniah, Lilim Halimatul; Sanusi, Hary Priatna
JISMA: Jurnal Ilmu Sosial, Manajemen, dan Akuntansi Vol 4 No 1 (2026): Februari 2026
Publisher : Melati Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Efforts to improve educator performance often rely on structural approaches and material incentives, while the dimensions of meaning, values, and subjective experience within the school's organizational culture receive insufficient in-depth attention. This study aims to explore in depth how the construction of organizational culture—specifically values, rituals, narratives, and everyday practices—is understood, experienced, and made meaningful by educators, and how this meaning-making influences their motivation, engagement, and ultimately their performance. This research uses a qualitative phenomenological approach with a multi-site case study design in two senior high schools (one public and one private Islamic school) with distinct cultural characteristics. Data were collected through in-depth interviews with 15 educators and school principals, participatory observation over four months, and document analysis. Data were analyzed thematically using the interactive model by Miles, Huberman, and Saldaña (2014). The research findings reveal three main themes: (1) "Culture as a Co-Constructed System of Meaning," where high performance emerges when core values (such as collaboration and appreciation) are communicated consistently and internalized through social rituals; (2) "The Gap Between Aspiration and Practice: A Fragmented Culture," where inconsistencies between espoused values and enacted values create cognitive dissonance and reduced work engagement; (3) "The Psychology of Interpersonal Space: Leadership as a Catalyst for Psychological Climate." Conclusion: Educator performance is not solely determined by individual factors but is profoundly influenced by the collective psychological climate shaped and maintained by the organizational culture. The effectiveness of culture lies in its ability to create coherence between symbolic meaning and everyday practical experience, which ultimately affects educators' commitment and psychological energy. Recommendations focus on the importance of a meaning-centered leadership approach in school management.