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All Journal Primanomics : Jurnal Ekonomi & Bisnis Journal of Science and Education (JSE) Darma Abdi Karya: Jurnal Pengabdian Kepada Masyarakat
MUHAMMAD FURQONI
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Humanities Automotive Engineering Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Languange, Linguistic, Communication & Media Mathematics Physics Social Sciences Other

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Development of SMART-Based Soft Skills: Integration of STEM, HOTS Based on Project-Based Learning for Vocational Students Muhammad Furqon; Aris Riyanto; Idris, Iswandi
Journal of Science and Education (JSE) Vol. 5 No. 2 (2025): Journal of Science and Education (JSE)
Publisher : CV. Media Digital Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58905/jse.v5i2.407

Abstract

The 21st-century workforce requires a strong foundation in both technical and soft skills, particularly in vocational education. This study investigates the development of soft skills among vocational students through the SMART model, integrating STEM (Science, Technology, Engineering, and Mathematics) and HOTS (High Order Thinking Skills) within a project-based learning (PBL) framework. The aim is to foster critical soft skills, such as problem-solving, collaboration, and communication, essential for adapting to the ever-evolving demands of the modern workforce. The study explores the impact of this integrative approach and assesses students' progress through a series of technical projects. Preliminary findings suggest that the SMART model can significantly enhance students' preparedness for the workforce, equipping them with the necessary skills to thrive in complex and dynamic environments.
Pelatihan Keterampilan Penggunaan Microsoft Word Pada SISWA SMA Islamiyah Weru Lor Furqon, Muhammad; Siti Aisha Nurcita; Putri Camelia; Putri Diah Pramesti; Aris Riyanto
Darma Abdi Karya Vol. 3 No. 2 (2024): Darma Abdi Karya: Jurnal Pengabdian Kepada Masyarakat
Publisher : LPPM POLITEKNIK LP3I

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38204/darmaabdikarya.v3i2.2074

Abstract

Mastering digital technology, particularly the ability to use Microsoft Word software, is a highly important skill for students in this digital era (Hasibuan, 2024). Therefore, Microsoft Word training at SMA Islamiyah Weru Lor is considered essential to enhance students' proficiency in using this software. The training program is carried out in several stages, namely preparation, implementation, and evaluation. During the preparation stage, training needs were identified and relevant materials were developed. The training was conducted in person with an approach that combines theory and practice, where students were taught how to use various Microsoft Word features, including mail merge. To evaluate the training results, questionnaires were distributed to students to assess the improvement in their skills after the training. The evaluation results showed that the average score obtained by students in the questionnaires was 3.77 out of 5, which falls into the "good" category.
A Study On Service Quality And Customer Satisfaction To Enhance Loyalty At PT Bpr Syariah Harta Insan Karimah Furqon, Muhammad; Marlina, Marlina; Suharti, Lilis; Maharani, Leonita; Komala, Siti
Primanomics : Jurnal Ekonomi & Bisnis Vol. 23 No. 2 (2025): Primanomics : Jurnal Ekonomi dan Bisnis
Publisher : Fakultas Bisnis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31253/pe.v23i2.3983

Abstract

This research was conducted to measure the influence of service quality and customer satisfaction on enhancing customer loyalty at PT BPR Syariah Harta Insan Karimah. In this study, service quality and customer satisfaction serve as independent variables, while customer loyalty is the dependent variable. A quantitative research method was applied, utilizing purposive sampling to select 100 respondents who met specific criteria relevant to the study's objectives. Data collection was carried out through structured questionnaires based on established indicators for each variable. To analyze the data, multiple linear regression analysis was used to evaluate both the simultaneous and partial effects of the independent variables on customer loyalty. The results reveal that service quality and customer satisfaction together have a positive and significant effect on customer loyalty, suggesting that a combination of excellent service and high customer satisfaction contributes to strengthening customer relationships. However, when examined individually, only service quality was found to have a significant and positive impact on customer loyalty, while customer satisfaction did not show a significant influence. This implies that while satisfaction is important, the quality of service plays a more dominant role in fostering loyalty among customers. The findings underscore the strategic importance of consistently delivering high service quality to build long-term customer relationships and sustain competitive advantage in the banking sector.
Co-Authors Agus Siswanto Aris Riyanto ARIS RIYANTO Dinda Rahmalia Putri, Raden Iskandar Sudirman Iswandi Idris Komala, Siti Maharani, Leonita Marlina Marlina Putri Camelia Putri Diah Pramesti Siti Aisha Nurcita Suharti, Lilis