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STRATEGI PUBLIC RELATIONS DALAM MENANGANI PEMBERITAAN NEGATIF DI MEDIA MASSA PADA PT LION MENTARI AIRLINES Novi Dian Oktavia; Hery Sawiji; Tutik Susilowati
JIKAP (Jurnal Informasi Dan Komunikasi Administrasi Perkantoran) Vol 4, No 2 (2020): Mei
Publisher : Program Studi Pendidikan Administrasi perkantoran FKIP UNS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20961/jikap.v4i2.43415

Abstract

This study aimed to find out: 1) Public Relations strategies in handling negative news in the mass media at PT Lion Mentari Airlines, 2) obstacles encountered by Public Relations at PT Lion Mentari Airlines in handling negative news in the mass media, and 3) efforts to deal with the obstacles faced by Public Relations at PT Lion Mentari Airlines in handling negative news in the mass media.The type of research used was qualitative with a single embedded case study approach. The sampling technique was purposive and snowball sampling. The data collection technique used interviews, observation, and document analysis. The data validity test used was the triangulation of sources and methods. The data analysis use interactive technique consisted of data reduction, data display, drawing conclusion and verification.The results showed that: 1) Public Relations strategies in handling negative news in the mass media at PT Lion Mentari Airlines were through several stages, including Public Relations strategies, evaluation, and impact; 2) obstacles experienced by Public Relations at PT Lion Mentari Airlines in handling negative news in the mass media were operational technical obstacles, hoax news spread by the media, and situational obstacles; and 3) efforts to overcome the obstacles faced by Public Relations at PT Lion Mentari Airlines in handling negative news in the mass media were providing compensation in accordance with the applicable SOP, providing clarification sustainably in the form of information and records relevant to actual events objectively as well as establishing good relations with media relations, and arranging coordination between one party and another.
GERAKAN LITERASI SEKOLAH DI SMK N 1 SURAKARTA Khinanti Tito Pawistri; C. Dyah Sulistyaningrum I; Tutik Susilowati
JIKAP (Jurnal Informasi dan Komunikasi Administrasi Perkantoran) Vol 5, No 3 (2021): Agustus
Publisher : Program Studi Pendidikan Administrasi perkantoran FKIP UNS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20961/jikap.v5i3.52624

Abstract

Pelaksanaan gerakan literasi di SMK N 1 Surakarta dimulai dengan melakukan koordinasi agar sistem keberjalanan GLS sesuai dengan buku Panduan. Selanjutnya sekolah mempersiapkan faslitas penunjang berupa rak buku, fasilitas internet dan penambahan koleksi buku. Dari 7 kegiatan yang tertulis di Buku Panduan Gerakan Literasi di Sekolah Menengah Kejuruan dan dari hasil koordinasi sistem pelaksanaan GLS, SMK N 1 Surakarta sampai saat ini hanya melaksanakan 3 kegiatan, karena Sekolah masih berada pada tahap pembiasaan, langkah tersebut merupakan bentuk komitmen sekolah untuk melaksanakan program GLS. Tahap pembiasan dengan kegiatan membaca selama 15 menit sebelum kegiatan belajar pada hari selasa, rabu dan kamis, merupakan bentuk kedisiplinan guru dan siswa dalam melaksanakan gerakan literasiPelaksanaan program tidak lepas dari kendala yang muncul ditengah proses pelaksanaannya, kendala yang dihadapi dalam pelaksanaan GLS di SMK N 1 Surakarta yaitu guru dan siswa masih ada yang terlambat masuk kelas, ketaatan siswa yang masih rendah dalam melaksanakan program, kurangnya fasilitas sekolah untuk program GLS, dan akses internet terbatas.Cara yang digunakan untuk mengatasi kendala siswa yang terlambat, tidak mengikuti, dan telat dalam mengumppulkan tugas yakni dengan cara pengecekan berkala keadaan dikelas saat pelaksanaan GLS dan sesekali memberikan teguran, pihak sekolah menambah jumlah buku untuk melengkapi koleksi bahan bacaan di perpustakaan, memperbanyak pemasangan titik hotspot agar fasilitas internet memiliki jaringan yang lancar.Melalui pelaksanaan GLS, mampu memberikan kesempatan bagi siswa untuk memperoleh ilmu lain diluar ilmu akademik, sehingga mampu menambah wawasan bagi siswa. Jika dilaksanakan secara berkelanjutan diharapkan mampu meningkatan Sumber Daya Manusia yang ada.
PENGARUH BUDAYA ORGANISASI DAN MOTIVASI KERJA TERHADAP KINERJA KARYAWAN PT YALE SETYA SENTOSA Taqwa Putra Khatulistiwa; Hery Sawiji; Tutik Susilowati
JIKAP (Jurnal Informasi Dan Komunikasi Administrasi Perkantoran) Vol 5, No 2 (2021): Mei
Publisher : Program Studi Pendidikan Administrasi perkantoran FKIP UNS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20961/jikap.v5i2.51731

Abstract

This research was conducted based on the findings that emerged, namely the decline in the performance of PT Yale employees as indicated by the furniture production carried out; the majority of employees do not understand organizational culture; employees are less innovative; employee motivation drops. This study aims to determine: (1) the influence of organizational culture on employee performance at PT. Yale Setya Sentosa. (2) the influence of work motivation on employee performance at PT. Yale Setya Sentosa. (3) the influence of organizational culture and motivation jointly influence the performance of employees of PT Yale Setya Sentosa.             This research is a quantitative correlational study with a descriptive approach. The sampling technique used was purposive sampling. Data collection techniques used were interviews and questionnaires, namely by providing structured statements to respondents designed to obtain precise and accurate information. Prior to the hypothesis testing, assumptions were tested, namely normality test, multicollinearity test and heteroscedasticity. The data analysis technique used is multiple linear regression analysis, t test, F test and R quadrad test. The results showed that: 1) Organizational culture affects the performance of employees of PT Yale Setya Sentosa. 2) Employee work motivation affects the employee performance of PT Yale Setya Sentosa. 3) Organizational culture and motivation jointly influence the performance of employees of PT Yale Setya Sentosa
Implementasi keterampilan abad 21 (6c) dalam pembelajaran daring pada mata kuliah Simulasi Bisnis Veronica Elvina Montessori; Tri Murwaningsih; Tutik Susilowati
JIKAP (Jurnal Informasi Dan Komunikasi Administrasi Perkantoran) Vol 7, No 1 (2023): Januari
Publisher : Program Studi Pendidikan Administrasi perkantoran FKIP UNS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20961/jikap.v7i1.61415

Abstract

This study aims to find out: the implementation of 21st century skills (6C), obstacles in implementing 21st century skills (6C), and solutions to the obstacles in implementing 21st century skills (6C) in online learning at Business Simulation. This study used qualitative method with a case study approach. Research data obtained from informants, places, events, and documents. The sampling techniques used were purposive sampling and snowball sampling. The data validation was done through source triangulation and method triangulation. The data analysis technique uses an interactive model. The results of the research show: (1) planning begins with the preparation of the RPS, (2) the implementation of 6C skills implementation is shown by group discussion activities, creating new product launching videos, collaboration on expo and grand launching practices, etc., and (3) evaluation by monitoring with progress reports and peer assessments. The obstacles were: (a) lack of critical thinking skills in students, (b) miscommunication that causes confusion, (c) lack of cooperation and responsibility between individuals in the group, (d) lack cotrol from lecturers. Solutions to overcome the obstacles were: (a) assignment of observing photos and learning videos (b) regular offline discussions, (c) collaborating with each other and improving professional relationships, (d) implementing periodic control
Keterampilan Teknologi Informasi Pegawai Kantor Kecamatan Colomadu Lu’lu’ Siti Jamilah; Patni Ninghardjanti; Tutik Susilowati
JURNAL RISET MANAJEMEN DAN EKONOMI (JRIME) Vol. 1 No. 4 (2023): OKTOBER: JURNAL RISET MANAJEMEN DAN EKONOMI
Publisher : Institut Teknologi dan Bisnis (ITB) Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54066/jrime-itb.v1i4.771

Abstract

This study aims to (1) knowing the description of employees' IT skills carried out at the Colomadu District Office, (2) knowing the efforts made in improving IT skills carried out at the Colomadu District Office, (3) knowing the things that affect the mastery of employees' IT skills. This research is a qualitative research supported by simple quantitative research with a case study. The data sources for this research include events related to difficulties in operating information technology for employees, informant (employees working at the Colomadu District Office). The sampling technique was carried out using purposive sampling technique. Data collection was carried out by interviews, observation, documentation and questionnaires. The validity test technique used is the credibility test with source triangulation and technique triangulation. transferability test, dependability test, confirmability test. Data analysis using interactive and flowing models. The results of this study are, (1) An overview of the IT skills of the employees of the Colomadu District Office, namely there are employees who only master basic IT skills, there are employees who cannot operate IT at all and there are employees who are quite proficient in IT. (2) Efforts to improve the IT skills of employees of the Colomadu District Office, namely: a) sending employees to take part in Bimtek and Training, b) providing motivation by the leadership, c) self-study. (3) factors that influence the IT skills of Colomadu District Office employees, namely: a) age factor, b) lack of self-awareness of employees, c) no special training for employees who are less skilled.
Analisis Kepuasan Pengguna Laboratorium Pendidikan Administrasi Perkantoran Fakultas Keguruan Dan Ilmu Pendidikan Universitas Sebelas Maret Aster Cahyaning Tyas; Tutik Susilowati
PPIMAN Pusat Publikasi Ilmu Manajemen Vol. 2 No. 2 (2024): April : Pusat Publikasi Ilmu Manajemen
Publisher : Fakultas Ekonomi & Bisnis, Universitas Nusa Nipa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59603/ppiman.v2i2.369

Abstract

This research aims to (1) determine the satisfaction of students of the Office Administration Education Program 2021 and 2022 cohorts as laboratory users. (2) identify the attributes that are high priority and low priority in student satisfaction as laboratory users. This research is a quantitative study involving the population of active student users of the laboratory facilities in the Office Administration Education Program at the Faculty of Teacher Training and Education, Universitas Sebelas Maret, namely students from the 2021 and 2022 cohorts totaling 280 students. Sampling from the quantitative data population used probability sampling with Simple Random Sampling technique involving 155 students. Data collection was conducted by distributing research questionnaires. Data analysis technique used the important performance analysis (IPA) method with the assistance of IBM SPSS version 22 software. The research results indicate that (1) students are not yet satisfied with the laboratory services of PAP FKIP UNS as evidenced by student satisfaction for all attributes being < 100% with an average conformity rate of 70%. The gap analysis results indicate that all statements have negative values with an average performance of 2.66 and an average importance of 3.79. (2) There are high priority attributes with an average importance > 3.79 but an average performance < 2.66, namely the competence of laboratory personnel, completeness, and suitability of laboratory equipment. Meanwhile, low priority attributes have an average importance < 3.79 and an average performance < 2.66, including the modernity of laboratory equipment, timeliness of service, readiness and responsiveness of laboratory personnel, as well as the availability of first aid kits in the laboratory.
Analisis Beban Kerja Tenaga Pendidik di SMK Kristen 1 Surakarta Mahendra Arya Wisnu Pradana; Tutik Susilowati
PPIMAN Pusat Publikasi Ilmu Manajemen Vol. 2 No. 3 (2024): Juli : Pusat Publikasi Ilmu Manajemen
Publisher : Fakultas Ekonomi & Bisnis, Universitas Nusa Nipa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59603/ppiman.v2i3.394

Abstract

This research aims to: (1) determine formulation the educator's workload; (2) knowing educator's workload at SMK Kristen 1 Surakarta. This research is mixed research with a concurrent embedded strategy, using a quantitative approach based on Permendikbud No. 15 Tahun 2018, and qualitative case studies. The population in this study is all educators. The sampling technique is quantitative with saturated sampling and qualitative with purposeful sampling. Informants include school principals, vice of curricula, and educators with non-standard workloads. Quantitative data was collected using document studies, and qualitative using interviews. Techniques for testing validity of quantitative data aren’t needed, and qualitative use triangulation credibility tests, transferability tests, dependability tests, and confirmability tests. Quantitative data analysis using simple quantitative descriptives, and qualitative using Miles and Huberman's data analysis theory. Research results: (1) the main party in formulating workload is vice of curriculum,  formulation of workload is based on Permendikud No. 15 Tahun 2018, formulation of workload is carried out at the beginning of the academic year, and already has a flow formulation; (2) results of calculating workload of educators in 2023 show that 64.52% of educators already have an inload workload, 29.03% of educators overload , and 6.45% of educators have underload workload. The problem of workload overload is caused by educators leaving school, the impact that occurs is the need to work outside of hours, the strategy used is to respond positively, time management, joint classes, student-centered learning, and collaborating with PLP students.
Pemeliharaan Arsip Di Sekretariat DPRD Kota Surakarta Happy Viona Aderika Putri Mulik; Tutik Susilowati; Winarno Winarno
Eksekusi : Jurnal Ilmu Hukum dan Administrasi Negara Vol. 2 No. 1 (2024): Februari : Jurnal Ilmu Hukum dan Administrasi Negara
Publisher : Sekolah Tinggi Ilmu Administrasi (STIA) Yappi Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/eksekusi.v2i1.944

Abstract

This research aims to find out: (1) what archives are maintained at the Surakarta City DPRD Secretariat, (2) archive maintenance procedures at the Surakarta City DPRD Secretariat, (3) inhibiting factors in the archive maintenance process at the Surakarta City DPRD Secretariat, (4) efforts to overcome factors inhibiting archive maintenance at the Surakarta City DPRD Secretariat. Sources of research data were obtained from informants (Secretary of the Surakarta City DPRD, Head of General Affairs and Finance, Archivist, documents (SK, PERGUB) and observation results. The sampling technique used purposive sampling and snowball sampling. Data collection techniques used interviews, observation and analysis documents. Data validity using triangulation of sources and methods. Data analysis techniques using interactive models. The results of the research show that: (1) the archives maintained at the Surakarta City DPRD Secretariat include two types, namely dynamic archives (active and inactive) and static archives. (2 ) archive maintenance procedures include two stages, namely, (a) maintenance of the archive storage environment, (b) maintenance of the physical condition of archives. (3) inhibiting factors in archive maintenance include: (a) employee negligence, (b) fumigation has not been carried out , (c) the presence of termites. (4) efforts to overcome factors inhibiting archive maintenance include: (a) providing guidance on archive maintenance, (b) equipping facilities and infrastructure to carry out archive maintenance.
Pengelolaan Sarana Dan Prasarana Di Laboratorium OTKP SMKN 1 Banyudono Hidyah Ila Agustina; Tutik Susilowati; Tri Murwaningsih
Dinamika Publik: Jurnal Manajemen dan Administrasi Bisnis Vol. 1 No. 4 (2023): Jurnal Manajemen dan Administrasi Bisnis
Publisher : Politeknik Kampar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59061/dinamikapublik.v1i4.451

Abstract

The aim of this research is to determine: (1) the management of facilities and infrastructure in the OTKP laboratory of SMKN 1 Banyudono, (2) the issues encountered regarding the management of facilities and infrastructure in the OTKP laboratory of SMKN 1 Banyudono, (3) the efforts made to optimize the management of facilities and infrastructure in the OTKP laboratory of SMKN 1 Banyudono. This research is a qualitative descriptive approach study. The sampling techniques used are purposive sampling and snowball sampling. Data collection takes the form of observations, interviews and analysis of documents and archives. The data validity test technique uses source triangulation and technical triangulation and member checking of the data that has been obtained is carried out on all informants. The validity of the data is tested using source triangulation and technique triangulation. Data analysis employs interactive analysis. The results of research in the OTKP laboratory of SMKN 1 Banyudono regarding the management of facilities and infrastructure are as follows:1) management includes a) planning, b) procurement, c) storage, d) maintenance, e) supervision, f) disposal, 2) problems encountered include: a) goods held not in accordance with the proposal, b) delay in the distribution of received items, c) limited laboratory space, d) delay in conducting necessary repairs, e) loss of small items, f) there is no laboratory assistant, g) disposal has not been carried out yet, 3) efforts made for optimization include: a) negotiating the development team meeting, b) submitting the next budget, c) the department proactively checking goods that have been held at TU, d) storing in a place that does not interfere with learning, e) routine and incidental maintenance, f) making regulations for borrowing goods, g) proposing the appointment of laboratory assistants, h) disposal has never been carried out.
Komunikasi Guru dan Siswa Kelas XII MPLB dalam Pembelajaran Pengelolaan Sumber Daya Manusia di SMKN 1 Surakarta Siti Yasiroh; Tutik Susilowati
Jurnal Arjuna : Publikasi Ilmu Pendidikan, Bahasa dan Matematika Vol. 2 No. 2 (2024): April : Jurnal Arjuna : Publikasi Ilmu Pendidikan, Bahasa dan Matematika
Publisher : Asosiasi Riset Ilmu Pendidikan Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/arjuna.v2i2.693

Abstract

This research aims to determine: (1) the communication process of teachers and students; (2) the communication pattern of teachers and students; and (3) the teacher's strategy to communicate with class XII MPLB students in learning human resource management at SMK N 1 Surakarta. This research is mixed with the type of sequential explanatory designs using descriptive quantitative and qualitative phenomenological research approaches. Respondents are all students of class XII MPLB and informants of teachers and students of class XII MPLB SMK N 1 Surakarta. The sampling technique used was quota sampling for quantitative data and purposive sampling for qualitative data. Data collection was done by questionnaire, interview, observation, and document study. The data validity test technique was carried out with content validation for quantitative data and reliability testing with source triangulation and technical triangulation, transferability testing, dependability testing, and confirmability testing. Quantitative data analysis used descriptive and qualitative data that was analyzed with an interactive model. The results showed that: (1) The communication process of teachers and students of class XII MPLB in learning human resource management at SMK N 1 Surakarta is still not optimal, with the majority using mixed language, fierce expressions, and voice intonations that are tense and frightening. (2) Communication patterns that occur in learning are one-way, two-way, and multi-directional. However, as much as 44.8% of the communication that occurs is one-way, which means that the tendency of communication that occurs is one-way because teachers tend to only lecture and tell their personal experiences, and students' perceptions if they ask questions or have opinions are not on their own initiative. As many as 51.4% of students' courage to ask questions is not optimal because students are afraid of teachers who look fierce and feel embarrassed with their friends. As many as 52.4% of students' courage in conveying ideas is not optimal because they are afraid of their fierce teachers and are not confident. As many as 54.3% of students feel that teachers value students' opinions, but there are also those who feel otherwise. (3) The communication strategy carried out by the teacher is to use a friendly approach to create a good relationship between teachers and students. In addition, teachers also show cheerfulness in learning by using humor to create a pleasant learning atmosphere and help students feel motivated to learn. Thus, these strategies help create a positive learning environment and support students' active participation.