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IMPLEMENTASI KEBIJAKAN PEMBUATAN IDENTITAS KEPENDUDUKAN DIGITAL DI KABUPATEN JAYAPURA Nursidah, Sarah; Ohoiwutun, Yosephina; Aedah, Nur
JURNAL KEBIJAKAN PUBLIK Vol 7 No 2 (2024)
Publisher : Universitas Cenderawasih

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31957/jkp.v7i2.4426

Abstract

This research aims to explain how the implementation of the Digital Population Identity (IKD) Policy in Increasing Public Awareness of Population Document Ownership in Jayapura Regency which also reveals the inhibiting and supporting factors of the policy implementation, as well as analyzing efforts to optimize its implementation. This research is important, because Digital Population Identity (ID) is a strategic innovation to improve the efficiency of public services, but its implementation in Jayapura Regency still faces challenges that require implementative solutions. This research uses a type of qualitative research with a public policy research approach. Data collection techniques include interviews, observation, and documentation. The research instruments used were interview guides, notebooks, and recording devices. The informants were selected purposively, while the data analysis followed the stages of data reduction, data presentation, and conclusion drawing and verification. The results showed that the implementation of the Digital Population Identity (IKD) policy in Jayapura Regency faced challenges in the aspects of communication, resources, disposition, and bureaucratic structure. Socialization through various media has been carried out, but limited human resources, infrastructure, and budget are the main obstacles. Nevertheless, the commitment and proactive attitude of policy implementers show the important role of disposition in the success of the program. To be more effective, an increase in resource allocation, additional human resources, training, and SOP adjustments are needed. An integrated socialization strategy and revision of the Dukcapil Renstra to include IKD as a priority are also important to increase public awareness and achieve the IKD target.
Efektivitas Pemanfaatan Mesin ADM (Anjungan Dukcapil Mandiri) dalam Penerbitan Dokumen Pendaftaran Kependudukan di Kota Jayapura Provinsi Papua Alfa Audi Giri, Putra; Saa, Septinus; Aedah, Nur
Jurnal Locus Penelitian dan Pengabdian Vol. 5 No. 3 (2026): JURNAL LOCUS: Penelitian dan Pengabdian
Publisher : Riviera Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58344/locus.v5i3.5661

Abstract

Latar Belakang: Penelitian ini bertujuan untuk menilai efektivitas pemanfaatan mesin ADM (Anjungan Dukcapil Mandiri) dalam penerbitan dokumen administrasi kependudukan di Kota Jayapura, Provinsi Papua, yang merupakan bagian dari inovasi digital untuk meningkatkan pelayanan publik. Tujuan: Untuk mengetahui efektivitas mesin ADM dalam penerbitan dokumen kependudukan, faktor penghambat yang ada, serta upaya yang dilakukan untuk mengatasi kendala tersebut. Metode: Pendekatan kualitatif digunakan dalam penelitian ini, dengan fokus pada observasi langsung dan wawancara untuk mengumpulkan data terkait pengalaman masyarakat dan petugas di lapangan. Hasil: Hasil penelitian menunjukkan bahwa mesin ADM telah meningkatkan efektivitas pelayanan dalam penerbitan dokumen kependudukan, meskipun terdapat beberapa kendala terkait konektivitas, perangkat keras, dan kesadaran masyarakat. Meskipun demikian, mesin ADM memberikan kemudahan dan efisiensi dalam proses administrasi kependudukan. Kesimpulan: Mesin ADM memberikan kontribusi signifikan terhadap pelayanan administrasi kependudukan, namun diperlukan peningkatan pada aspek efisiensi dan pemahaman masyarakat agar pemanfaatannya lebih optimal.
Pengaruh Kualitas Pelayanan, Kemudahan Sistem E-Filing, dan Kompetensi Petugas terhadap Kepuasan Wajib Pajak Orang Pribadi Pada KPP Pratama Jayapura Silaban, Adriano; Muhdiarta, Untung; Aedah, Nur
Jurnal Inovasi Global Vol. 4 No. 4 (2026): Jurnal Inovasi Global
Publisher : Riviera Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58344/jig.v4i4.535

Abstract

Penelitian ini dilatarbelakangi oleh pentingnya evaluasi kebijakan digitalisasi pelayanan pajak melalui sistem e-Filing sebagai bagian dari reformasi administrasi perpajakan, khususnya dalam meningkatkan kepuasan Wajib Pajak Orang Pribadi pada KPP Pratama Jayapura. Penelitian ini bertujuan untuk menganalisis implementasi kebijakan digitalisasi pelayanan pajak melalui sistem e-Filing, mengevaluasi pengaruh kualitas pelayanan terhadap kepuasan wajib pajak, mengidentifikasi faktor-faktor yang memengaruhi kepuasan wajib pajak, serta merumuskan upaya peningkatan kepuasan wajib pajak. Penelitian ini menggunakan pendekatan mixed methods dengan jenis penelitian evaluatif. Data kuantitatif diperoleh melalui penyebaran kuesioner kepada 395 Wajib Pajak Orang Pribadi yang dipilih dengan teknik simple random sampling, sedangkan data kualitatif diperoleh melalui wawancara terhadap 5 informan kunci. Data kuantitatif dianalisis menggunakan regresi linear berganda, sedangkan data kualitatif dianalisis dengan model Miles dan Huberman. Hasil penelitian menunjukkan bahwa implementasi kebijakan digitalisasi pelayanan pajak melalui sistem e-Filing di KPP Pratama Jayapura telah berjalan melalui integrasi antara sistem digital dan dukungan pelayanan petugas. Secara parsial, kualitas pelayanan, kemudahan sistem e-Filing, dan kompetensi petugas berpengaruh positif dan signifikan terhadap kepuasan wajib pajak. Secara simultan, ketiga variabel tersebut juga berpengaruh signifikan terhadap kepuasan wajib pajak dengan nilai koefisien determinasi sebesar 40,5%. Kompetensi petugas merupakan faktor yang paling dominan dalam memengaruhi kepuasan wajib pajak,
PERAN BADAN MUSYAWARAH KAMPUNG DALAM PENGAWASAN KINERJA PEMERINTAH KAMPUNG IFIA-FIA Syabana, Rifai Nur; Ohoiwutun, Yosephina; Muhdiarta, Untung; Aedah, Nur; Sapioper, Hiskia C.M.; Renyaan, Dorthea
JURNAL KEBIJAKAN PUBLIK Vol 9 No 1 (2026): April 2026 [in press]
Publisher : Universitas Cenderawasih

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31957/jkp.v9i1.5551

Abstract

Supervision of village governance is an important aspect in achieving accountability and transparency. The Village Consultative Body (Bamuskam) has a strategic role in supervising the performance of the Village Government, particularly in the stages of planning, implementation, and reporting. However, in practice, this role has not yet been optimally carried out in Ifia-Fia Village, Arso Barat District, Keerom Regency. This study aims to analyze the role of Bamuskam in supervising the performance of the Ifia-Fia Village Government and to identify the factors influencing the implementation of such supervision. This research uses a qualitative approach with a descriptive method. Data were collected through in-depth interviews, observation, and documentation involving informants from Bamuskam members, village government officials, and the community. Data analysis was conducted through data reduction, data presentation, and conclusion drawing. The findings show that the supervisory role of Bamuskam has not been optimally implemented. In the planning stage, supervision has not been effective due to the absence of Village Deliberation as a key stage, resulting in the failure of preliminary supervision. In the implementation stage, supervision remains individual, not institutionally coordinated, and not comprehensive. Meanwhile, in the reporting stage, supervision has not been conducted due to the absence of accountability reports, evaluation forums, and adequate feedback mechanisms. The influencing factors include limited human resource capacity, insufficient understanding of regulations, low community participation, and unstable village governance conditions. Thus, it can be concluded that Bamuskam supervision has not been effective, systematic, and sustainable in supporting accountable, participatory, and transparent village governance.