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PENGUJIAN MODEL SERVICE QUALITY DAN SERVICESCAPE: STUDI EMPIRIS LAYANAN LOGISTIK DI INDONESIA Ilsya Hayadi; Hasnah Luthfa; Willy Abdillah
Jurnal Ilmiah Ekonomi Bisnis Vol 25, No 3 (2020)
Publisher : Universitas Gunadarma

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (512.739 KB) | DOI: 10.35760/eb.2020.v25i3.2787

Abstract

Berkembang pesatnya pemasaran digital membuat jasa logistik menjadi sangat penting dalam menunjang lalu lintas pengiriman barang yang menjadi sangat luas. Jasa logistik harus dapat bersaing untuk mendapatkan kepuasan dan loyalitas pelanggan. Penelitian ini mencari hubungan antara service quality dan sersicescape terhadap kepuasan pelangggan jasa logistik Indonesia. Data dari penelitian kuantitatif dengan analisis deskriptif ini didapatkan dari kuesioner yang disebar secara online dan offline. Responden dalam penelitian ini dibatasi untuk di provinsi Bengkulu. Data yang dikumpulkan dari 151 orang responden diolah dengan menggunakan aplikasi SPSS. Dari hasil olah data yang dilakukan dapat dinyatakan bahwa terdapat hubungan positif antara service quality dengan kepuasan pelanggan dan servicescape dengan kepuasana pelanggan.
Moderate Effects of Organizational Commitments on Team Commitments and Negotiations on Conflict Handling (Empirical Study: Indonesian Government) Nurhamzah; Willy Abdillah; Fahruzzaman; Slamet Widodo
International Journal of Science and Society Vol 4 No 3 (2022): International Journal of Science and Society (IJSOC)
Publisher : GoAcademica Research & Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54783/ijsoc.v4i3.516

Abstract

The conflict between teams is an interaction in the organization's daily life. To reveal the effect of negotiation and team commitment on conflict resolution (in integrating it) in the context of the construct of inter-team conflict and investigate how organizational commitment moderates the relationship between team negotiation and team commitment. The author conducted a questionnaire survey on employees in the Indonesian public sector with a sample of 224 responses. Structural equation modelling was used to analyze data and test hypotheses. Using Smart PLS 3.0. The results reveal that team commitment and negotiation positively relate to integrating behaviour. In addition, moderating organizational commitment to negotiation and team commitment was positively related to conflict handling behaviour when organizations have different orientations in their goals. Finally, higher conflict handling reinforces the positive effects of integrating negotiation and team commitment. The findings can help practitioners to predict team commitment, negotiation according to the organization and handling conflicts within the organization. This can allow practitioners to adjust their strategy and steer commitments and negotiations toward mutually beneficial conflict resolution outcomes. This study applies the theory of integrated conflict management due to team commitment and negotiation and empirically examines the relationship in the employee context. Moreover, this study reveals that organizational commitment moderates this linkage
Pendapatan Asli Daerah, Dana Bagi Hasil Pajak dan Bukan Pajak, Dana Alokasi Umum dan Dana Alokasi Khusus dan Belanja Modal pada Kabupaten/Kota Provinsi Jawa Barat Wahyu Pamuji; Willy Abdillah
Jurnal Riset Akuntansi & Perpajakan (JRAP) Vol 1 No 02 (2014)
Publisher : Magister Akuntansi Universitas Pancasila

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (250.302 KB) | DOI: 10.35838/jrap.2014.001.02.12

Abstract

ABSTRACT This study aims to examine the effect of income, revenue-sharing, general allocation fund and a special allocation of funds for capital expenditure District / City in West Java province in 2008 - 2012. The analysis method used in this research is quantitative method with regression testing multiple test the classic assumption before it get the best research model. The variables in this study were of income, revenue-sharing, general allocation fund and a special allocation fund as an independent variable and capital expenditures as the dependent variable. These results prove that the local revenue, revenue-sharing, general allocation fund and a special allocation fund a significant effect on of capital expenditure on Kabupaten / Kota in the province of West Java. The results of the study provide evidence that regional income, revenue-sharing, general allocation fund a significant effect on capital expenditure, while the special allocation variables no significant effect on of capital expenditure. This study shows that the potential of the region will determine the composition of of capital expenditure in Kabupaten / Kota in West Java Province. ABSTRAK Penelitian ini bertujuan menguji pengaruh pendapatan asli daerah, dana bagi hasil, dana alokasi umum dan dana alokasi khusus terhadap belanja modal Pemerintah Kabupaten/Kota di Provinsi Jawa Barat tahun 2008 - 2012. Metode analisis yang digunakan dalam penelitian ini adalah metode kuantitatif, dengan pengujian regresi berganda dengan melakukan uji asumsi klasik sebelum mendapatkan model penelitian terbaik. Variabel dalam penelitian ini adalah pendapatan asli daerah, dana bagi hasil, dana alokasi umum dan dana alokasi khusus sebagai variabel independen dan Belanja Modal sebagai variabel dependen. Hasil penelitian ini membuktikan bahwa pendapatan asli daerah, dana bagi hasil, dana alokasi umum dan dana alokasi khusus berpengaruh signifikan terhadap belanja modal pada Kabupaten/Kota di Provinsi Jawa Barat. Hasil penelitian memberikan bukti bahwa pendapatan asli daerah, dana bagi hasil, dana alokasi umum. JEL Classification: H83, M12
Turnaround Strategy of the Subscription Television Industry Willy Abdillah; Berto Usman; Fidela Hasworini
INTERNATIONAL RESEARCH JOURNAL OF BUSINESS STUDIES Vol 15, No 3 (2022): December 2022 - March 2023
Publisher : Universitas Prasetiya Mulya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21632/irjbs.15.3.293-315

Abstract

This study aims to identify the PESTEL and Porter’s 5-Forces analysis while identifying the turnaround process of TV provider subscription after a decline in firm performance. The case of this study is MSKY Vision Enterprise, which employs a qualitative descriptive approach using the conceptual framework of PESTEL analysis, Porter’s Five forces, and turnaround strategy developed by Hoffman in 1989 in analyzing the condition of a decline in firm performance and an appropriate turnaround strategy. The study is initiated by firstly investigating financial distress using a Multiple Discriminant Analysis (MDA) developed by Altman and Hotchkiss (2006). Furthermore, an analysis of the company’s external and internal factors is conducted to determine the causes of performance decline, threats, and opportunities in the pay television industry in Indonesia. Next, a turnover strategy proposition analysis is proposed to identify the strategic and operational actions taken to overcome the decline in performance.
Marketing Innovation Development for the Padang Serai Bengkulu Village Community in the use of E-Commerce to Market Agricultural Products as an effort Fulfill Community Needs During the Covid-19 Pandemic Febzi Fiona; Willy Abdillah; Sri Adji Prabawa; Effed Darta Hadi
ABDIMAS: Jurnal Pengabdian Masyarakat Vol. 6 No. 2 (2023): ABDIMAS UMTAS: Jurnal Pengabdian Kepada Masyarakat
Publisher : LPPM Universitas Muhammadiyah Tasikmalaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35568/abdimas.v6i2.3221

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The lack of efficiency and effectiveness of farmers in producing and selling agricultural products due to the impact of Covid-19, by using information technology these problems can be reduced. One product of the rapid development of information technology is E-commerce. In this modern world, e-commerce (Electronic Commerce) has had a major influence on the growth of the social and economic order of society. The aim of this program is that the people of Kampung Padang Serai Bengkulu can find what they need and need in managing their agricultural land by using information and communication technology that they understand from program socialization.
The Effect of Human Resource Competence, Organizational Commitment, and Systems Quality on Individual Use of Accrual Based Accounting System Application At Statistics Indonesia (BPS) Nanik Dwi Saratih; Willy Abdillah
AFEBI Accounting Review Vol. 2 No. 1 (2017): June
Publisher : Asosiasi Fakultas Ekonomi dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47312/aar.v2i01.68

Abstract

Minister Regulation No. 71/2015, all government institutions must use an accrual-based system in the financial report in 2015. Therefore, Indonesian government institutions need some adequate human resource competence, high organizational commitment and qualified information systems regarding reliable, accurate, comprehensive and relevant to decision-making of financial statement. This study examines the effect of human resource competencies, organizational commitment and quality of the system to the accrual based accounting system application usability at Statistics Indonesia (BPS). The population of this study were 513 government agencies at BPS. Using paper-based survey, data was gathered from 129 respondent based accrual institutional accounting system application services. The data analysis technique was the multiple linear regression analysis. Results showed that human resource competence and organizational commitment has a positive effect on individual use of the accrual-based accounting system application. The implication for stakeholders and further research are discussed.Keywords: Human Resource Competence, Information Systems, Organizational Commitment, Systems Quality
MANAJEMEN RISIKO PROYEK BERDASARKAN PANDUAN BODY OF KNOWLEDGE MANAJEMEN PROYEK 2017 Hifthario Syahputra; Willy Abdillah; Slamet Widodo; Syaiful Anwar
Jurnal Manajemen dan Bisnis Vol 2, No 1 (2022)
Publisher : Universitas Prof. Dr. Moestopo (Beragama)

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (54.142 KB) | DOI: 10.32509/jmb.v2i1.1987

Abstract

This research aimed to describe and examine the project risk management in Wijaya Karya, Inc (WIKA) based on the provisions in Project Management Body of Knowledge (PMBOK) Guide 2017. Specifically, it describes and examines seven processes are plan risk management, identify risks, qualitative risk analysis, quantitative risk analysis, plan risk responses, implement risk responses and monitor risks in that construction company. This research is descriptive with qualitative approach. Methods of collecting data use observation, especially the direct observation (participant observation), in depth interview, especially the structured interview and documentation. The result of this paper showed that the description of the project risk management of the consruction company in Indonesia generally by applying a measurable risk threshold that provides an overview of WIKA’s risk appetite and project stakeholders. For risk appetite, the project team is guided by the provisions contained in the International Standards Organization (ISO) 31000 in 2009 and 2018 for risk appetite (as novelty). The description of the project risk management of the consruction company in Indonesia specifically has seven integrated processes. Those are project risk management, planning risk management, identify risks, qualitative risk analysis, quantitative risk analysis planning risk responses, implementation risk responses and monitoring risks. All processes have complied with the provisions in the 2017 PMBOK Guide.
Analisis Implementasi Sistem Elektronik Kinerja (e-kinerja) Pemerintah Provinsi Bengkulu Eni Denti Denti; Willy Abdillah; Fitri Santi
The Manager Review Vol. 3 No. 2 (2021)
Publisher : UNIB Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33369/tmr.v3i2.19707

Abstract

This purpose of this study are to determine the implementation of the electronic performance system (e- performance) of the Bengkulu Provincial Government, and also to find out what are the supporting and hindering factors. This research was classified as a descriptive research that aims to describe the events in an objective way. The research instruments were questionnaires and conducting interviews with key informants. Furthermore, data from the e- performance application and data from other competent sources are also used. The results of the study reveals the facts that: (1) the implementation of the e-kinerja of the Bengkulu Provincial Government has not been in line with the objectives of e- kinerja itself and (2) the supporting factors for the implementation of e-kinerja include: socialization has been carried out on e-kinerja, there are the employees who already have the ability to develop applications, the Bengkulu Provincial government's e-kinerja has received a security certificate from the BSrE-BSSN; and the inhibiting factors are the lack of competent employees in the field of information technology, there is also, moreover, no specific regulation including Standard Operating Procedure on e-kinerja, there is no special implementation team and supervisor for the implementation. e-kinerja, and to add on, the evaluation of the implementation of e-kinerja has not been carried out regularly. 
Effect of Social Media Marketing Variables on Marketing Performance of MSMEs in Indonesia Arthika Nauli; Sularsih Anggarawati; Willy Abdillah
The Manager Review Vol. 5 No. 1 (2023)
Publisher : UNIB Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33369/tmr.v5i1.29739

Abstract

The purpose of this study is to find out the effect of social media marketing variables on MSME marketing performance in Indonesia. The type of this research is descriptive research with a quantitative approach. The type of data used is primary data obtained through the distribution of questionnaires. The respondents of this research are MSME actors in Indonesia who use social media in product marketing, the total number of respondents is 205 people. Respondents were taken by non probability sampling and were obtained by distributing online questionnaires. The data analysis methods used are descriptive analysis and multiple regression analysis. Based on field research, the results show that: (1) The variable of content in social media marketing activities have a positive and significant influences on the marketing performance of MSMEs in Indonesia. Therefore, if the information presented in social media marketing is getting better, then the marketing performance of MSMEs will increased; (2) The context variable in social media marketing activities has a positive and significant impact on the marketing performance of MSMEs in Indonesia. Therefore, if the information is presented in the right context on social media marketing, then the marketing performance of MSMEs will increased; and (3) The connection variable in social media marketing activities has a positive and significant impact on the marketing performance of MSMEs in Indonesia. Therefore, if the social media used by MSMEs is well connected with other sites, the MSME marketing performance will increased. Keywords: Content, Context, Connection and Marketing Performance
Resiliensi Nelayan Kelurahan Malabero Pasca Covid-19 Melalui Pendampingan Pengolahan Hasil Perikanan Afrima Widanti; Trisna Murni; Willy Abdillah
Jurnal Pengabdian Manajemen Vol 2 No 2 (2023): Jurnal Pengabdian Manajemen
Publisher : Program Studi Manajemen Universitas Muhammadiyah Gresik

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30587/jpmanajemen.v2i02.4912

Abstract

This community service aims to increase the resilience of fishermen in the Malabero Urban Village. The method of service is accompaniment. The object of community service is the fishermen’s community in Malabero Village, Bengkulu City. The Covid-19 pandemic has had an impact on fishermen in the Malabero Village. The increase in the unemployed in Bengkulu has reduced people’s purchasing power. Therefore, fishermen need to know how to survive even though the Covud-19 pandemic is not over. Improving fish quality by changing processing methods is one of the best ways to survive. However, the community still needs more information and knowledge. Thus, it is necessary to assist, so that fish processing provides added value. The result of this activity is that the fishing community in Malabero Village is willing to manage fish using a better method.