Claim Missing Document
Check
Articles

PERCEPTION OF BUSINESS ENGLISH COMMUNICATION STUDENTS’ TOWARDS THE DUOLINGO APPLICATION AS A MEDIUM FOR LEARNING ENGLISH VOCABULARY Nurul Aulia; Riny Jefri; Andi Hajar
International Journal of Business English and Communication Vol 4 No 1 (2026): January
Publisher : Bahasa Inggris Program Sarjana Terapan, Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/ijobec.v4i1.3005

Abstract

The purpose of this study was to determine the perceptions of Business English Communication students towards Duolingo as a medium for learning English vocabulary. This research uses a descriptive quantitative method, with a sample of 23 Business English Communication students. This study used questionnaires and interviews as data collection tools. The results of this study show that students' perceptions of Duolingo are very positive, in its use students agree that Duolingo is easy, effective, and interesting to use as a medium for learning English vocabulary. In addition, the use of Duolingo also proved to have a positive impact on their learning.
ARTIFICIAL INTELLIGENCE IN LANGUAGE LEARNING: MICROSOFT READING PROGRESS AND ITS EFFECT ON PRONUNCIATION Arta Wahyu; Riny Jefri; Lely Novia
International Journal of Business English and Communication Vol 4 No 1 (2026): January
Publisher : Bahasa Inggris Program Sarjana Terapan, Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/ijobec.v4i1.6482

Abstract

This study aims to evaluate the impact of Microsoft Reading Progress on students’ pronunciation skills in English language learning and identify the challenges faced by students in using the tool’s features. This study used a qualitative method involving pronunciation tests before and after using Microsoft Reading Progress, as well as conducting direct interviews. Microsoft Reading Progress, an AI-based tool integrated into Microsoft Teams, provides real-time feedback to students on their pronunciation. The results showed that Microsoft Reading Progress significantly improved students’ pronunciation accuracy and confidence in speaking English. However, there were some limitations in the accuracy of pronunciation error detection and other technical challenges, such as false positives and undetected accent variations. In addition, students faced difficulties in navigating the user interface and understanding the feedback provided. This study suggests the need for more systematic integration of Microsoft Reading Progress into the curriculum, training for educators and students, and ongoing evaluation to optimize the use of the tool. With further refinement, Microsoft Reading Progress has great potential to be an effective tool in improving students’ English pronunciation skills.
A CORRELATIONAL STUDY OF EMPLOYEE SERVICE QUALITY AND CUSTOMER SATISFACTION IN BANKING Nabila Anastasya; Riny Jefri; Indrawaty Asfah
International Journal of Business English and Communication Vol 4 No 2 (2026): April
Publisher : Bahasa Inggris Program Sarjana Terapan, Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/0cw18076

Abstract

This study examines the correlation between service quality and customer satisfaction at BRI's Panacan branch, focusing on five key service quality indicators: tangible evidence, responsiveness, assurance, reliability, and empathy. Customer satisfaction is assessed using five factors: overall service quality, meeting customer expectations, repeat usage intention, willingness to refer others, and dissatisfaction. Data analysis using SPSS revealed a robust positive correlation (r = 0.866) between service quality and customer satisfaction, validating the hypothesis that improved service quality enhances customer satisfaction. Significant findings indicate that employee friendliness (a measure of responsiveness) scored 57.8%, while well-maintained facilities, such as ample parking and comfortable waiting areas (a measure of tangible evidence), scored 55.8%, representing the highest scores. Security and reliability were satisfactory but slightly lower, at 50% and 46.8%, respectively. These outcomes align with theories such as SERVQUAL and Expectancy Disconfirmation, which highlight the importance of surpassing customer expectations to achieve satisfaction. Additionally, seamless transactions (50%) positively impact customer satisfaction, reflecting Cognitive Dissonance Theory. The willingness of customers to recommend the bank (42.2%) demonstrates their trust in its services, aligning with Loyalty Theory.In conclusion, this research demonstrates that excellent service quality is essential for enhancing customer satisfaction and loyalty. Continuous improvement is vital to maintaining customer confidence and ensuring the sustained success of banking operations.
ANALYZING THE CAUSES OF STUDENTS’ DIFFICULTIES IN ENGLISH SPEAKING AMONG BUSINESS ENGLISH COMMUNICATION STUDENTS Musdalifah Ahmad; Riny Jefri; Andi Hajar
International Journal of Business English and Communication Vol 4 No 2 (2026): April
Publisher : Bahasa Inggris Program Sarjana Terapan, Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/gxz8q073

Abstract

This study aims to analyse Business English Communication students' difficulties in speaking English with a focus on linguistic and social factors and explore strategies that can be applied to improve their speaking ability. The research method used is qualitative with a descriptive approach, where data is collected through observation, interviews, and questionnaires of purposely selected students. The research stages included planning, data collection, data analysis, and interpretation and conclusion. The results showed that limited vocabulary, pronunciation errors, and grammatical constraints are the main factors that hinder students' fluency in speaking English. In addition, social factors such as low self-confidence and lack of motivation also contribute to their difficulties in communicating effectively. Therefore, creating a supportive learning environment and implementing structured speaking practice can help students overcome these challenges, increase their confidence, and improve their speaking skills.
PENGENALAN BAHASA INGGRIS DASAR DI SD NEGERI BAROMBONG “INTERAKSI SEDERHANA MELALUI MEDIA GAMBAR DAN WARNA” Muhajira Muslimin; Octaviani Octaviani; Andi Hajar; Riny Jefri
PEDAMAS (PENGABDIAN KEPADA MASYARAKAT) Vol. 4 No. 03 (2026): MEI 2026
Publisher : MEDIA INOVASI PENDIDIKAN DAN PUBLIKASI

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Pengabdian ini bertujuan untuk meningkatkan kemampuan kosa-kata bahasa Inggris dasar siswa kelas IV dan V SD Negeri Barombong melalui media gambar dan warna yang menampilkan aktifitas sehari-hari seperti berenang, bermain, dan memasak. Metode yang digunakan adalah pengamatan tes kosa-kata dan wawancara dengan guru kelas untuk menilai efektivitas media pembelajaran. Hasil pengabdian menunjukkan bahwa sebagian besar siswa mampu mengingat kosa-kata baru dengan baik dan lebih percaya diri saat mengucapkannya. Media gambar dan warna terbukti efektif dalam meningkatkan minat, keterlibatan, dan pemahaman kosa-kata Bahasa Inggris dasar.
PERBANDINGAN TINGKAT KEPUASAN PELANGGAN GENERASI Z ANTARA TOKO ONLINE DAN TOKO OFFLINE Andi Hajar; Riny Jefri; Wardah Khairunnisa; Janeth Chatrinie
VARIABLE RESEARCH JOURNAL Vol. 3 No. 02 (2026): APRIL 2026
Publisher : Media Inovasi Pendidikan dan Publikasi

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Penelitian ini bertujuan untuk menganalisis perbandingan tingkat kepuasan pelanggan generasi Z dengan membandingkan pengalaman berbelanja di toko online dan toko offline. Latar belakang ini didasarkan pada perubahan perilaku konsumsi generasi Z yang semakin dekat dengan teknologi digital, namun tetap mempertimbangkan pengalaman langsung dalam berbelanja. Metode penelitian yang digunakan adalah metode kualitatif dengan pendekatan deskriptif. Data dikumpulkan melalui wawancara responden generasi Z yang memiliki pengalaman berbelanja secara online dan offline. Teknik analisis data dilakukan melalui reduksi data, penyajian data, dan penarikan kesimpulan. Hasil penelitian menunjukkan bahwa kepuasan pelanggan pada toko online lebih dipengaruhi oleh kemudahan akses, kecepatan transaksi, dan variasi produk, sedangkan kepuasan pada toko offline lebih dipengaruhi oleh pengalaman langsung, interaksi dengan penjual, dan kepercayaan terhadap kualitas produk. Kesimpulan penelitian ini menunjukkan bahwa kedua jenis toko memiliki keunggulan yang berbeda dalam memenuhi kebutuhan pelanggan generasi Z, sehingga diperlukan strategi yang mengintegrasikan kedua sistem tersebut.
Application of Public Sector Accounting in The Financial System of The Tongke-Tongke Village Government Riny Jefri; Nurul Maghfirah Surianto; Muhammad Rafly Awaluddin
Harmoni Economics: International Journal of Economics and Accounting Vol. 2 No. 4 (2025): November: Harmoni Economics: International Journal of Economics and Accounting
Publisher : International Forum of Researchers and Lecturers

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70062/harmonieconomics.v2i4.386

Abstract

This study aims to analyze the application of public sector accounting in the financial system of the Tongke-Tongke Village Government, particularly in the preparation and reporting of the Village Budget (APBDes). The method used is a qualitative descriptive approach with a focus on an in-depth understanding of the accounting process, financial management, and compliance with applicable regulations. The results showed that the Tongke-Tongke Village Government has appropriately applied public sector accounting principles in accordance with the provisions of Permendagri Number 113 of 2014 and Government Accounting Standards (SAP). The utilization of the village financial information system (Siskeudes) supports regularity of reporting and promotes transparency and accountability in village financial management. The village also complied with budget allocation requirements, with 30% for apparatus expenditure and 70% for development and community empowerment. These findings reflect the village government's strong commitment to good governance and improving community welfare.
PELATIHAN PEMBUATAN MODUL DIGITAL INTERAKTIF MOBILE LEARNING DENGAN CANVA DAN HEYZINE DI SMK HANDAYANI GOWATA Indrawaty Asfah; Nurdin Noni; Lely Novia; Fitri Radhiyani; Riny Jefri
Bestari: Jurnal Pengabdian Kepada Masyarakat Vol 5 No 3 (2025)
Publisher : Sekolah Tinggi Keguruan dan Ilmu Pendidikan (STKIP) Melawi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46368/dpkm.v5i3.4270

Abstract

This community service program focused on training vocational school teachers in developing interactive digital modules based on mobile learning. It was conducted at SMK Handayani Gowata, Gowa Regency, in response to the limited use of digital media in vocational learning and teachers’ difficulties in creating engaging and mobile-accessible materials. Fifteen teachers participated in the program, which involved conceptual presentations and hands-on practice using Canva and Heyzine platforms. The evaluation showed that participants successfully produced interactive digital modules integrated with YouTube videos and QR code-based quizzes. Most participants found the training materials relevant and easy to implement. This program not only improved teachers' digital design skills but also contributed to institutional transformation toward technology-integrated teaching.
Analisis Dampak Pandemi Covid-19 Terhadap Minat Belanja Customer Di Citrus Department Store Botani Square Mall Bogor Sherin Widya Pangestika; Riny Jefri
Economics and Digital Business Review Vol. 5 No. 2 (2024)
Publisher : STIE Amkop Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Penelitian ini, difokuskan pada menurunnya daya beli masyarakat yang diakibatkan oleh pandemi Covid-19 di tahun 2020. Dengan tujuan untuk mengetahui seberapa besar penurunan minat belanja masyarakat pada range waktu tahun 2019 sd 2023, khususnya di Citrus Dept Store yang berada di Botani Square Bogor. Penelitian ini menggunakan metode kualitatif deskriptif dengan menggunakan data primer dengan instrument wawancara dan data sekunder dengan dokumen finance Citrus Departmen Store. Peneliti mengalisis data omzet Citrus Department Store Tahun 2019 – 2023, hasil penelitian ini menunjukkan bahwa Covid-19 berpengaruh pada minat belanja customer pada Citrus Department Store Botani Square Mall Bogor. Hal ini terlihat dari penurunan jumlah struk dan omzet yang terjadi pada range tahun 2019 sd 2023 pada Citrus Department Store.  
Analisis Harga Pokok Produksi Terhadap Penetapan Harga Jual Produk di CV. ABC Nusgiyanti; Riny Jefri
Economics and Digital Business Review Vol. 5 No. 1 (2024)
Publisher : STIE Amkop Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37531/ecotal.v6i1.1919

Abstract

Penelitian ini bermaksud untuk menganalisis harga pokok produksi terhadap penetapan harga jual produk pada perusahaan manufaktur. Harga pokok produksi adalah salah satu elemen krusial dalam menetapkan harga jual karena berhubungan langsung dengan pengeluaran yang terjadi selama proses produksi. Dalam konteks perusahaan manufaktur, pemahaman yang baik mengenai komponen harga pokok produksi sangat krusial agar perusahaan dapat menentukan harga jual yang kompetitif dan tetap memperoleh laba. Penelitian ini menggunakan metode campuran (mixed methods) dengan mengunakan pendekatan Full Costing. Data kemudian dikumpulkan dari literatur – literatur terkait dengan cara mengkaji lebih dalam tentang harga pokok peroduksi, harga pokok penjualan dan perusahaan manufaktur, termasuk jurnal, dan buku. Hasil penelitian menunjukkan adanya peningkatan harga pokok produksi pada tahun 2024 dibandingkan pada tahun 2023, peristiwa ini dipengaruhi Akibat dari peningkatan harga bahan baku dan upah karyawan. Sebagai akibatnya, harga jual produk mengalami kenaikan dari tahun 2023 hingga tahun 2024. Hal ini mengindikasikan bahwa harga pokok produksi memiliki dampak yang besar terhadap harga penjualan Penelitian ini memberikan wawasan bahwa perubahan dalam harga pokok produksi harus diikuti dengan penyesuaian harga jual untuk mencapai target laba perusahaan