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All Journal Jurnal Kebijakan Kesehatan Indonesia Jurnal Manajemen dan Bisnis Sriwijaya Media Ekonomi dan Manajemen Jurnal Manajemen Teori dan Terapan EKOMBIS REVIEW: Jurnal Ilmiah Ekonomi dan Bisnis JPBM (Jurnal Pendidikan Bisnis dan Manajemen) Jurnal Promkes: The Indonesian Journal of Health Promotion and Health Education MIX : Jurnal Ilmiah Manajemen IJBE (Integrated Journal of Business and Economics) Syntax Literate: Jurnal Ilmiah Indonesia Journal of Economic, Bussines and Accounting (COSTING) JRMSI - Jurnal Riset Manajemen Sains Indonesia Scientific Journal of Reflection : Economic, Accounting, Management and Business Indonesian Treasury Review: Jurnal Perbendaharaan, Keuangan Negara dan Kebijakan Publik Almana : Jurnal Manajemen dan Bisnis JURNAL MANAJEMEN BISNIS JISIP: Jurnal Ilmu Sosial dan Pendidikan Ekspose: Jurnal Penelitian Hukum dan Pendidikan Jurnal Mantik Maker: Jurnal Manajemen Syntax Idea ANIMA Indonesian Psychological Journal Jurnal Ilmiah Manajemen Kesatuan Dinasti International Journal of Digital Business Management EKONOMI, KEUANGAN, INVESTASI DAN SYARIAH (EKUITAS) Cakrawala Repositori Imwi Jurnal Scientia Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Journal of Strategic and Global Studies Quantitative Economics and Management Studies Dynamic Management Journal International Journal of Social Service and Research COMSERVA: Jurnal Penelitian dan Pengabdian Masyarakat Annals of Human Resource Management Research Proceeding of the International Conference on Family Business and Entrepreneurship (ICFBF) Eduvest - Journal of Universal Studies IIJSE Jurnal Manajemen dan Usahawan Indonesia Al-Intaj : Jurnal Ekonomi dan Perbankan Syariah Jurnal Ekonomi Kesehatan Indonesia
Aryana Satrya
Department Of Management, Faculty Of Economics And Business, University Of Indonesia, Indonesia
Religion Aerospace Engineering Agriculture, Biological Sciences & Forestry Arts Humanities Automotive Engineering Chemical Engineering, Chemistry & Bioengineering Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Energy Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Medicine & Pharmacology Neuroscience Public Health Social Sciences Other

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Journal : Jurnal Scientia

 1 
EFFECTS OF WORKLOAD AND JOB STRESS ON EMPLOYEE PERFORMANCE OF BANKING EMPLOYEES: THE MEDIATING ROLE OF JOB SATISFACTION Ryan Fathurrahman Johan; Aryana Satrya
Jurnal Scientia Vol. 12 No. 01 (2023): Education, Sosial science and Planning technique
Publisher : Sean Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58471/scientia.v12i01.1142

Abstract

In the era of banking digitalization, the number of banking employees has decreased from year to year in line with developments in digitalization and the reduced number of bank office networks. Reducing employees in the banking sector will impact employee performance because the number of jobs is disproportionate to the number of existing employees. Employee performance is an important factor in achieving a good level of productivity in a company. Therefore, this study aims to determine the factors that influence the performance of banking employees in Indonesia. Empirical data were collected from 207 conventional bank employees using the online survey method. Analysis method in this study is done by using Structural Equation Modeling (SEM) to test the proposed hypotheses. The results of this study show how workload and job stress negatively affects employee performance, and job satisfaction positively ffects employee performance. The results also found that workload and job stress negatively affects job satisfaction. Furthermore, the results also indicate that job satisfaction mediates the effect of workload and job stress on employee performance. Overall, the results of this study will contribute to the banking sector in preventing job stress experienced by employees to improve employee performance in conventional banks.
Co-Authors Abdillah, Novie Shol Abdullah, Muhammad Madi Bin Agustina, Lila Ahmad Fuady Alessandro Senewe, Andrew Marcelo Alwan Patawari Annisa Syafira Efrial Ayu Tyas Purnamasari Budi Artiningrum Candaika, Putri Darwin, Doni Dedi Supriadi Dewi, Arika Dhiny Sartika Larasandi, Dhiny Sartika Diah Arimbi Dina, Vira Dinar Rurumingratni Efrial, Annisa Syafira Eko Dwiyanto Emur, Alvin Permana Etty Puji Lestari Hafni Ratna Indah Hardi, Irham Hudiya Hariyono Darmawan Hasbullah Thabrany Hasbullah Thabrany Hidayat, Apritama Nur Imam Saroni Irwan Adi Ekaputra Jaka Warsihna Jasmine Reis Nahrisya Jimmy Hennyta Satya Putra Joy Gabriel, Joy Kamal, Ilham Karina Rizkatiar Khairunnisa Della Egaputri Kurniasari, Ratna Kusuma Hartono, Risky Leonard, Bona Patrick Leonhard Krisnata Chandra Listyarini, Sri M Abyan Syuja M Eta, Yuli Safriah Madelif Sihombing, Isranalita Marcella, Bonitha Dame Mariana Mariana Mario Chrissendy Dian Saputra Mestika Sekarwinahyu Mirdha Fahlevi SI Mohamad Zahri Muhafilah, Nurul Mulachela, Shaqila Caesarine Mulachela Muniapan, Balakrishnan Nabila Ghina Zahirah Nadia Putrini Ningtyas, Fadhilah Rizky Nurbaya Nurbaya Oktarina, Ratih Pala'langan, Yulianus Adi Pangaribuan, Leviadi Parasuraman, Balakrishnan Prabawa, Made Andre Arya Pujiyanto Pujiyanto Pujiyanto Pujiyanto Purnamasari, Ayu Tyas Putrini, Nadia Rara Warih Gayatri Rathakrishnan, Balan Ratih, Suci Puspita Renny Nurhasana Renny Nurhasana Rini Yayuk Priyati, Rini Yayuk Rino Afriantoro Rizki Putra Rizky Ningtyas, Fadhilah Ryan Fathurrahman Johan Safa'at, Khairuddin Saroni, Imam Sendy Puspaatmaja Setiyono, Eko Shellasih, Ni Made Soleha, Fazah Zikri Sri Listyarini Sri Listyarini Starryna, Felicia Tati Ariaini Teguh Dartanto Tika Dwi Tama Tumpak Maniroy Sinaga Widowati, Primahesti Dyah Widyasari, Maulidya Niken Wilfridus B.Elu