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All Journal Jurnal Ilmu dan Teknologi Kelautan Tropis dCartesian: Jurnal Matematika dan Aplikasi Jurnal Buana Informatika JSM (Jurnal SIFO Mikroskil) JUTI: Jurnal Ilmiah Teknologi Informasi JTSL (Jurnal Tanah dan Sumberdaya Lahan) Jurnal Teknologi Informasi dan Ilmu Komputer Jurnas Nasional Teknologi dan Sistem Informasi Journal of Information System Sistemasi: Jurnal Sistem Informasi Jurnal Teknologi Sistem Informasi dan Aplikasi Indonesian Journal of Computing and Modeling JIPI (Jurnal Ilmiah Penelitian dan Pembelajaran Informatika) JOISIE (Journal Of Information Systems And Informatics Engineering) Jutisi: Jurnal Ilmiah Teknik Informatika dan Sistem Informasi Progresif: Jurnal Ilmiah Komputer Journal of Information Systems and Informatics Tematik : Jurnal Teknologi Informasi Komunikasi Jurasik (Jurnal Riset Sistem Informasi dan Teknik Informatika) Journal of Information Technology Ampera JINAV: Journal of Information and Visualization Journal of Computer and Information Systems Ampera Journal of Information Technology (JIfoTech) J-SAKTI (Jurnal Sains Komputer dan Informatika) Algoritme Jurnal Mahasiswa Teknik Informatika Jurnal Locus Penelitian dan Pengabdian JEECS (Journal of Electrical Engineering and Computer Sciences) d'Cartesian: Jurnal Matematika dan Aplikasi semanTIK Jurnal Abdimas JuTISI (Jurnal Teknik Informatika dan Sistem Informasi) Jurnal DIMASTIK
Charitas Fibriani
Universitas Kristen Satya Wacana
Aerospace Engineering Agriculture, Biological Sciences & Forestry Automotive Engineering Biochemistry, Genetics & Molecular Biology Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Dentistry Earth & Planetary Sciences Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Library & Information Science Mathematics Social Sciences

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Perancangan Tata Kelola Teknologi Informasi Dengan Penerapan COBIT 2019 Pada Perusahaan Properti Prima, Genaro Asa; Fibriani, Charitas
Progresif: Jurnal Ilmiah Komputer Vol 19, No 2: Agustus 2023
Publisher : STMIK Banjarbaru

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35889/progresif.v19i2.1308

Abstract

Information technology is a vital component for every company or institution. Many companies or institutions consider information technology as a supporting element in the implementation of plans formulated to achieve their business or institutional vision, mission, and objectives. This is because information technology is also regarded as an investment asset utilized by specific companies or institutions to further their development. Based on the study conducted at PT. Jasa Maju Ananta, it can be concluded that the company requires an audit to assess the capabilities and provide recommendations regarding the utilized information technology. In this case, the audit framework employed is COBIT 2019, which focuses on the overall information technology system supporting management issues. The reason behind conducting the information technology audit at PT. Jasa Maju Ananta is that information technology is a crucial element for every company or institution. It is also an investment asset used by specific companies or institutions to continue their growth. PT. Jasa Maju Ananta utilizes BATAVIA as the central hub for all information managed within the application. However, to ensure the stability of the stored data in this application, objective verification is necessary in accordance with the company's standards.Keywords: PT. Jasa Maju Ananta; Information Technology Governance; COBIT 2019 AbstrakTeknologi informasi merupakan bagian yang sangat penting bagi setiap perusahaan atau institusi. Banyak Perusahaan atau institusi menganggap teknologi informasi sebagai bagian yang mendukung pelaksanaan rencana yang disusun untuk mencapai visi, misi, dan tujuan bisnis atau institusi, dikarenakan Teknologi informasi juga merupakan salah satu aset investasi yang digunakan oleh perusahaan atau institusi tertentu untuk melanjutkan perkembangannya bagi perrusahaan atau institusi tertentu. Dengan adanya kajian pada PT. Jasa Maju Ananta ini, dapat disimpulkan jika PT. Jasa Maju Ananta membutuhkan audit untuk menilai kemampuan dan membuat rekomendasi terkait teknologi informasi yang digunakan. Dalam hal ini, framework audit yang digunakan adalah COBIT 2019 yang berfokus pada keseluruhan sistem teknologi informasi yang mendukung problem manajemen. Alasan dilakukannya audit teknologi informasi pada PT. Jasa Maju Ananta ini karna teknologi informasi merupakan bagian yang sangat penting bagi setiap perusahaan atau institusi. Teknologi informasi juga merupakan salah satu aset investasi yang digunakan oleh perusahaan atau institusi tertentu untuk melanjutkan perkembangannya. PT. Jasa Maju Ananta menggunakan BATAVIA sebagai pusat dari semua informasi yang diselenggarakan untuk aplikasi tersebut. Namun, untuk memastikan stabilitas data yang disimpan dalam aplikasi ini, diperlukan verifikasi objektif sesuai standar perusahaan.Kata kunci: PT. Jasa Maju Ananta; Tata Kelola Teknologi Informasi; COBIT 2019 
Perancangan Audit Teknologi Informasi Menggunakan COBIT 2019 Pada Perusahaan Percetakan Yohannes Neman, Pius; Fibriani, Charitas
Progresif: Jurnal Ilmiah Komputer Vol 19, No 2: Agustus 2023
Publisher : STMIK Banjarbaru

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35889/progresif.v19i2.1305

Abstract

The use of information technology in the printing company, in the case of PT Bawen Mediatama, has never been measured, thus the effectiveness and capacity of information technology management are unknown. This approach involves analyzing the company's conditions based on eleven design factors of the COBIT 19 framework, which cover the aspects of company strategy and scale. PT Bawen Mediatama has important processes with level 3 and 4 capabilities, including DSS05, DSS02, DSS01, BAI03, BAI02, BAI03, APO12, and APO13. Subsequently, an evaluation will be conducted to assess the competency level of the IT governance processes that have been implemented by PT Bawen Mediatama in order to determine the company's ability to execute these processes. The assessment results indicate that processes APO03, APO05, APO09, and EDM04 have level 2 and level 1 capabilities. However, all evaluated processes have capabilities that are still below the target. Therefore, it is recommended to prioritize improvements based on specific priorities. The information obtained in each stage of this research is based on interviews with IT staff, supervisors, and managers.Keywords: Audit; COBIT 2019, Information Technology Governance; Printing business AbstrakPengunaan teknologi informasi pada perusahaan percetakan, dalam kasus di PT Bawen Mediatama, kinerja belum pernah diukur, sehingga efektivitas dan kapasitas manajemen teknologi informasi tidak diketahui. Pendekatan ini melibatkan analisis kondisi perusahaan berdasarkan sebelas faktor desain framework COBIT 19 yang mencakup segi strategi dan skala perusahaan. PT Bawen Mediatama memiliki proses penting dengan kapabilitas level 3 dan 4 meliputi DSS05, DSS02, DSS01, BAI03, BAI02, BAI03, APO12, dan APO13. Kemudian, akan dilakukan evaluasi tingkat kompetensi proses tata kelola TI yang telah dilakukan oleh PT Bawen Mediatama untuk mengetahui kemampuan perusahaan dalam menjalankan proses tersebut. Hasil penilaian menunjukkan bahwa proses APO03, APO05, APO09, dan EDM04 memiliki kapabilitas level 2 dan level 1. Namun, seluruh proses yang dievaluasi target kapabilitasnya masih dibawah target. Karenanya, direkomendasikan dilakukan perbaikan berdasarkan prioritas tertentu. Informasi yang diperoleh dalam setiap tahap penelitian ini didasarkan pada wawancara dengan staf TI, Supervisor, dan Manajer.Kata Kunci: Audit; COBIT 2019, Tata Kelola Teknologi Informasi; Usaha Percetakan
Penentuan Rute Jalur Distribusi Spasial Produk Air Mineral Aguamor (Studi Kasus: PT. Cherylindo Nusa Persada Kota Kupang) Hiskia, Cheryl Louisa Loedwyca; Fibriani, Charitas
Progresif: Jurnal Ilmiah Komputer Vol 19, No 2: Agustus 2023
Publisher : STMIK Banjarbaru

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35889/progresif.v19i2.1311

Abstract

The determination of spatial distribution routes for mineral water products is an important process in the mineral water business to ensure that products can be delivered to consumers efficiently and in a timely manner. In this process, factors such as distance, travel time, population density, and road infrastructure are considered to select the most effective and efficient routes. The determination of distribution route paths can be done using digital mapping technology and spatial analysis, which allows for the evaluation of various distribution routes. Spatial data such as road maps, population data, and consumer locations can be input into a Geographic Information System (GIS) to facilitate analysis and decision-making.There are several methods that can be used in determining distribution route paths, including heuristic methods, mathematical optimization, and genetic algorithms. Heuristic methods are usually used to select the nearest or fastest routes, while mathematical optimization and genetic algorithms are used to select the most efficient routes.In the determination of distribution route paths, there are several methods that can be used, including heuristic methods, mathematical optimization, and genetic algorithms. Heuristic methods are typically used to select the closest or fastest routes, while mathematical optimization and genetic algorithms are used to select the most efficient routes.Keywords: Geographic Information System; Route Mapping; Google Maps API; Mineral Water AbstrakPenentuan rute jalur distribusi spasial produk air mineral adalah suatu proses penting dalam bisnis air mineral untuk memastikan bahwa produk dapat dikirimkan ke konsumen dengan efisien dan tepat waktu. Dalam proses ini, faktor-faktor seperti jarak, waktu tempuh, kepadatan populasi, dan infrastruktur jalan dipertimbangkan untuk memilih rute yang paling efektif dan efisien. Penentuan rute jalur distribusi dapat dilakukan dengan menggunakan teknologi pemetaan digital dan analisis spasial yang memungkinkan pengevaluasian berbagai jalur distribusi yang berbeda. Data-data spasial seperti peta jalan, data populasi, dan lokasi konsumen dapat dimasukkan ke dalam Sistem Informasi Geografis (SIG) untuk memudahkan analisis dan pengambilan keputusan. Dalam penentuan rute jalur distribusi, terdapat beberapa metode yang dapat digunakan, antara lain metode heuristik, optimasi matematis, dan algoritma genetika. Metode heuristik biasanya digunakan untuk memilih rute yang paling dekat atau paling cepat, sedangkan metode optimasi matematis dan algoritma genetika digunakan untuk memilih rute yang paling efisien.Kata kunci: Sistem Informasi Geografis; Pemetaan Rute; Google maps API; Air Mineral.
Penerapan Metode Zachman Framework Terhadap Sistem Informasi Sumber Daya Manusia Kesehatan Di Dinas Kesehatan Kota Cirebon Alamsyah, Samuel Sandy; Fibriani, Charitas
J-SAKTI (Jurnal Sains Komputer dan Informatika) Vol 7, No 1 (2023): EDISI MARET
Publisher : STIKOM Tunas Bangsa Pematangsiantar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30645/j-sakti.v7i1.606

Abstract

The health worker information system is the interpretation of communicative data in graphical form. Basically this application is a technique for communicating the health human resource data to make information as a visual object. In this research, an analysis was carried out on the application of health worker information systems that aimed at optimizing the application. The optimal application is expected to facilitate the user in carrying out the achievement of the need for information. The results of the research and interviews are the implementation of Zachman Framework method obtains several perspectives or points of view about the application function. These perspectives or point of view will be useful in assisting the implementation of the progress on development design from that application
Perencanaan Strategis Sistem Informasi dengan Model Be Vissta Planning (BVP) Pada UMKM Obat Luar Sutrisno, Ezra Harfi; Fibriani, Charitas
J-SAKTI (Jurnal Sains Komputer dan Informatika) Vol 7, No 1 (2023): EDISI MARET
Publisher : STIKOM Tunas Bangsa Pematangsiantar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30645/j-sakti.v7i1.602

Abstract

Moonlight Store is a business engaged in the sale of herbal medicines. Currently, the competition between MSMEs is considered very high so that it can threaten the Moonlight store's business process. The Moonlight store needs to take advantage of the development of information technology and develop a strategy that is in accordance with the vision and mission of the Moonlight store. The process of formulating an information system strategy in this study uses the be-vissta planning model. This model applies technical analysis so that it can then develop a strategic information system plan that can be applied to Moonlight stores to face business competition.
The IS/IT Strategy Planning Through Ward and Peppard Method in Automotive Spareparts Company Suryana, Steven Immanuel; Fibriani, Charitas
JINAV: Journal of Information and Visualization Vol. 5 No. 1 (2024)
Publisher : PT Mattawang Mediatama Solution

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35877/454RI.jinav2506

Abstract

This research aims to develop an IS/IT strategy so that system implementation in carrying out the company's business processes becomes more effective and efficient. The method used in this research is the Ward and Peppard method, including analyses of Value Chain, SWOT, PEST, IS/IT Internal and External Environmental with McFarlan Strategic Grid, as well as System recommendations in the form of a framework and user interface of system recommendations based on Mc Farlan Strategic Grids implementation. The results of this research are several suggestions for developing existing systems, new frameworks if needed, as well as Users Interfaces from system recommendations. It is expected that this recommendation can be a solution for companies in overcoming the IS/IT related problems they face.
Perancangan Tata Kelola Teknologi Informasi Menggunakan Framework COBIT 2019 Pada PT. XYZ Fibriani, Charitas; Pratama, Nathan Putra
Journal of Information Technology Ampera Vol. 6 No. 1 (2025): Journal of Information Technology Ampera
Publisher : APTIKOM SUMSEL

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

PT. XYZ is a service-oriented company that utilizes technology to deliver services to its clients. The company faces significant challenges in securing data and information due to its high vulnerability to data theft. The design of an information technology governance framework is necessary to prevent threats to the security of the company's data and information, given the high risk of such incidents. Therefore, an appropriate governance framework is required. In this case, the COBIT 2019 framework is used to support effective and secure information technology management. The aim is to ensure the security of data and information while delivering the highest quality of service to clients. The research methodology employed is qualitative, involving direct interviews with company representatives. The results of the study will present ten design factors along with design recommendations that the company can implement. In conclusion, the use of the COBIT 2019 framework can help the company minimize data theft and protect the acquired data and information
Strategic Information System Planning using Anita Cassidy Method and Design Thinking Sambadagni, Sabella Yasmin; Fibriani (SCOPUS ID=57192643331), Charitas
Sistemasi: Jurnal Sistem Informasi Vol 14, No 3 (2025): Sistemasi: Jurnal Sistem Informasi
Publisher : Program Studi Sistem Informasi Fakultas Teknik dan Ilmu Komputer

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32520/stmsi.v14i3.5143

Abstract

The rapid development of information technology in recent decades has significantly impacted various sectors, including education. The D3 Informatics Engineering Study Program at the Faculty of Information Technology, Satya Wacana Christian University, needs to formulate a strategic plan to leverage technology in addressing educational challenges. This study identifies the lack of documentation for student assignments and projects as a key issue, which hampers accessibility and evaluation processes. The Anita Cassidy method and the Design Thinking approach are employed to develop an information system strategy that aligns with academic objectives and supports business processes. The Anita Cassidy method—through the stages of visioning, analysis, direction, and recommendation—facilitates the alignment of information system strategies with academic goals, resulting in recommended system features for development. Meanwhile, Design Thinking is applied to interface design development, focusing on user interaction to enhance the likelihood of system adoption and user satisfaction. This study aims to produce information system recommendations and user interface designs for the archiving of assignments in the D3 Informatics Engineering Study Program, with the goal of improving efficiency and effectiveness in managing student assignments.
Development of an AHP Model for Evaluating WiFi Quality based on Multicriteria Hartono, David; Fibriani (SCOPUS ID=57192643331), Charitas
Sistemasi: Jurnal Sistem Informasi Vol 14, No 4 (2025): Sistemasi: Jurnal Sistem Informasi
Publisher : Program Studi Sistem Informasi Fakultas Teknik dan Ilmu Komputer

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32520/stmsi.v14i4.5216

Abstract

Wi-Fi service quality not only supports academic and administrative activities, but also significantly impacts user productivity and satisfaction. The criteria examined in this study regarding Wi-Fi services include ease of access, network stability, connection speed, coverage, and security. This research is based on questionnaire data collected from 100 Wi-Fi users at the Faculty of Information Technology, Satya Wacana Christian University (FTI UKSW), which was used to determine the relative importance of each criterion. The main objective of this study is to determine the weight of each Wi-Fi service criterion using the Analytic Hierarchy Process (AHP) method. Based on the AHP analysis, the criterion with the highest priority is ease of access, with a weight of 0.417087. The weights for the other criteria are as follows: network stability at 0.259637, connection speed at 0.165161, coverage at 0.104853, and security at 0.053262, making security the lowest-priority criterion. From these findings, it can be concluded that ease of access to Wi-Fi has a significant influence on user satisfaction. This insight can serve as a recommendation for the university to improve its services—for instance, by adding more access points or implementing a single sign-on system for Wi-Fi access.
Analyzing Spotify User Experience using UEQ and Fuzzy K-Means Clustering Chinta, Caroline Amanda; Fibriani, Charitas
Jutisi : Jurnal Ilmiah Teknik Informatika dan Sistem Informasi Vol 14, No 2: Agustus 2025
Publisher : STMIK Banjarbaru

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35889/jutisi.v14i2.2928

Abstract

This study evaluates the user experience (UX) of Spotify using the User Experience Questionnaire (UEQ) and Fuzzy K-Means clustering. The main issue addressed is the need to understand user satisfaction, especially related to reliability. The objective is to assess Spotify’s UX quality and group users based on satisfaction. A total of 128 participants completed the UEQ, covering six dimensions: Attractiveness, Perspicuity, Efficiency, Dependability, Stimulation, and Novelty. Results show five dimensions rated as “Excellent,” while Dependability was rated “Below Average,” indicating issues with control and consistency. Clustering analysis identified three user groups with different satisfaction levels. One cluster consistently reported low ratings across all dimensions. These findings reflect Spotify’s overall strong UX, while also pointing out areas for improvement. The integration of UEQ and clustering provides valuable insights into user segmentation and can serve as a framework for future UX evaluations. Keywords: Clustering; Fuzzy K-Means; Spotify; UEQ; User Experience   AbstrakPenelitian ini mengevaluasi pengalaman pengguna (User Experience/UX) aplikasi Spotify menggunakan User Experience Questionnaire (UEQ) dan metode klasterisasi Fuzzy K-Means. Masalah utama yang dibahas adalah perlunya pemahaman terhadap kepuasan pengguna, khususnya dalam aspek keandalan. Tujuan penelitian ini adalah menilai kualitas UX Spotify dan mengelompokkan pengguna berdasarkan tingkat kepuasannya. Sebanyak 128 partisipan mengisi UEQ yang mencakup enam dimensi: Attractiveness, Perspicuity, Efficiency, Dependability, Stimulation, dan Novelty. Hasil menunjukkan lima dimensi memperoleh nilai Excellent, sedangkan dimensi Dependability berada pada kategori Below Average, mengindikasikan adanya masalah dalam kontrol dan konsistensi. Analisis klaster menghasilkan tiga kelompok pengguna dengan tingkat kepuasan yang berbeda. Salah satu klaster secara konsisten menunjukkan penilaian rendah di semua dimensi. Temuan ini mencerminkan performa UX Spotify yang sangat baik secara umum, namun tetap ada aspek yang perlu ditingkatkan. Integrasi UEQ dan analisis klaster memberikan wawasan mendalam tentang segmentasi pengguna dan menjadi acuan untuk evaluasi UX selanjutnya. 
Co-Authors Adenia Kusuma Dayanthi Adriyanto Juliastomo Gundo Adyawangkara Katon Prasidya Alamsyah, Samuel Sandy Alfero Timothy Mundung Andeka Rocky Tanaamah Andhika Dwi Putra Bagaskara Suprapto Suprapto Andrian, Joshua Valens Angela Atik Setiyanti Antar Maramba Jawa Anton Hermawan Antonius Mbay Ndapamury Ardian Ariadi Ariel Rodjana Arya, William Cadwell Marthin Rumagit Chinta, Caroline Amanda Danny Manongga Desy Angeline Dian Novita Kristiyani Dian Widiyanto Chandra Diane Junianti Dimas Wahyu Eko Prasetyo Dody Agung Saputro Eldo, Steven Elvira Umar Emanuell Deftavalandra Rahmanto Endrick Fernando Suhono Erwien Christianto Febrian Joseph Laia Gandhi Alip Wijayanto Gloria Milenda Jesika Prima Gudiato, Candra Halim Yosephine Hanan Setyawan Hanita Yulia HARTONO, DAVID Hartono, Edwin Hendry Hindriyanto Dwi Purnomo Hiskia, Cheryl Louisa Loedwyca Indrastanti Ratna Widiasari Irawati, Susi Juseka, Christien Julio Kieky Adrian Sarwono Krismiyati Kurniawan, Restu Yoga Loppies, Marthin Wilheim Lumban Batu, Juliana Andretha Janet Mayer Jeloe Susilo Perdana Merryana Lestari Mira Mira Octavianus Dicky Wahyudi Panggabean, Albert Jonathan Prananing Mahanani Pratama, Nathan Putra Prima, Genaro Asa Puntoriza Puntoriza Putra, Marcellino Adi Ramba, Rileanly Masakke Ramos Somya Ravensca Matatula Raymond Elias Mauboy Rissal Efendi Sambadagni, Sabella Yasmin Silvia Yolanda Sastanti Somya Ramos Sri Yulianto Joko Prasetyo Stanny Dewanty Rehatta Stevanus Dwi Istiavan Mau Suryana, Steven Immanuel Sutrisno, Ezra Harfi T. Arie Setiawan Prasida Theopillus J. H. Wellem Triloka Mahesti Valentino Kevin Sitanayah Que Vinsensius Aprila Kore Dima Virginia, Mila Kavita Wata, Denis Christo Van Halen William Christanto Willson Mangoki Winsy Weku Winsy Weku Yerik Afrianto Singgalen Yerymia Alfa Susetyo Yessica Nataliani Yohannes Neman, Pius