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All Journal IAES International Journal of Artificial Intelligence (IJ-AI) Bulletin of Electrical Engineering and Informatics Jurnal Informatika Jurnal Teknologi Informasi dan Ilmu Komputer Jurnal Edukasi dan Penelitian Informatika (JEPIN) Sistemasi: Jurnal Sistem Informasi Jurnal ELTIKOM : Jurnal Teknik Elektro, Teknologi Informasi dan Komputer Jurnal RESTI (Rekayasa Sistem dan Teknologi Informasi) Jurnal Pendidikan UNIGA Jurnal Ilmiah Universitas Batanghari Jambi INOVTEK Polbeng - Seri Informatika IJIS - Indonesian Journal On Information System ILKOM Jurnal Ilmiah INTECOMS: Journal of Information Technology and Computer Science Jiko (Jurnal Informatika dan komputer) IJISTECH (International Journal Of Information System & Technology) JIPI (Jurnal Ilmiah Penelitian dan Pembelajaran Informatika) EDUMATIC: Jurnal Pendidikan Informatika METIK JURNAL Jurnal Manajemen Informatika dan Sistem Informasi Journal of Information Systems and Informatics JATI (Jurnal Mahasiswa Teknik Informatika) PRAJA: Jurnal Ilmiah Pemerintahan Indonesian Journal of Electrical Engineering and Computer Science Jurnal Informa: Jurnal Penelitian dan Pengabdian Masyarakat Pilar Teknologi : Jurnal Penelitian Ilmu-ilmu Teknik Jurnal Teknimedia: Teknologi Informasi dan Multimedia JiTEKH (Jurnal Ilmiah Teknologi Harapan) Journal of Electrical Engineering and Computer (JEECOM) IJISTECH Jurnal FASILKOM (teknologi inFormASi dan ILmu KOMputer) Jurnal Computer Science and Information Technology (CoSciTech) Buletin Poltanesa International Research on Big-data and Computer Technology (IRobot) Bulletin of Computer Science Research Journal of Applied Sciences, Management and Engineering Technology (JASMET) Journal of Information Technology (JIfoTech) Jurnal Informatika Teknologi dan Sains (Jinteks) JAIA - Journal of Artificial Intelligence and Applications Jurnal Bangkit Indonesia Jikom: Jurnal Informatika dan Komputer Journal of Informatics, Electrical and Electronics Engineering SmartComp Jurnal Informatika Polinema (JIP) Intechno Journal : Information Technology Journal Bridge: Jurnal Publikasi Sistem Informasi dan Telekomunikasi Teknologi : Jurnal Ilmiah Sistem Informasi
Alva Hendi Muhammad
Universitas Amikom Yogyakarta
Aerospace Engineering Agriculture, Biological Sciences & Forestry Automotive Engineering Chemical Engineering, Chemistry & Bioengineering Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Industrial & Manufacturing Engineering Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Mathematics Mechanical Engineering Social Sciences Other

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Journal : Jurnal Bangkit Indonesia

 1 
Business Process Model And Notation Untuk Memodelkan Proses Pengingat Pinjaman Pada Koperasi Diamanta, David; Muhammad, Alva Hendi
Jurnal Bangkit Indonesia Vol 14 No 2 (2025): Bulan Oktober 2025
Publisher : LPPM Sekolah Tinggi Teknologi Indonesia Tanjung Pinang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52771/bangkitindonesia.v14i2.458

Abstract

Savings and loan cooperatives are strategic microfinance institutions facing challenges in managing loan reminder processes. XYZ Savings and Loan Cooperative operates manual reminder processes without standard documentation, creating risks of human error and operational inefficiency. This study aims to design Business Process Model and Notation (BPMN) to model and standardize loan reminder processes at XYZ Savings and Loan Cooperative. The research employed a qualitative approach with descriptive analytical methods. Data collection was conducted through direct observation for one month, interviews with the Secretary Department Cooperative Employee, and internal document studies. Business process analysis was performed to understand existing workflows, then modeled into BPMN elements using Bizagi Modeler software. Model validation was conducted through structured questionnaires with 20 validation aspects. BPMN model was successfully designed with two main scenarios namely Friday reminder process as the main process and Monday reminder process with follow-up mechanisms. The model involves three main actors (Cooperative Members, Cooperative Employees, and Cooperative Head) with clear swimlane divisions. The process starts from attendance checking, WhatsApp messaging, phone calls, to coordination for direct visit scheduling. Validation shows perfect conformity of 100% from 20 evaluated aspects. The BPMN model successfully transformed manual processes without documentation into structured and standardized visualization. The study concludes that BPMN implementation can effectively standardize previously manual and undocumented loan reminder processes, producing standard documentation that can be implemented for procedure standardization and new employee literacy, thereby improving operational effectiveness and reducing human error risks in cooperative loan reminder processes.
Co-Authors Abdul Latif Adhien Kenya Estetikha Aditama, Galih Agung Harimurti, Agung Agus Purwanto Ahmad Yusuf Alif Syaiful Huda Ananda Fikri Akbar Andi Sunyoto Anggit Dwi Hartanto Anggrainy, Shynta Eza Annisa Hestiningtyas Apriadi, Frans Nilwan Arief Rahman Hakim Arif Baktiar Ariningsih, Puji Arta Perdana, Bagus Gede Asro Nasiri Asro Nasiri A’yuni, Ashlih Qurota Baiq Yulia Fitriyani Bambang Soedijono Bambang Soedijono W.A Bambang Soedijono W.A Bambang Soedijono, Bambang Bernadhed, Bernadhed Budi, Ilham Setya Candra Aditya Pinuyut Chaedar Fatach, Muhamad Reza Danu Prawira Utama Dhani Ariatmanto DHANI ARIATMANTO Diamanta, David Eka Sakti, Putra Utama Eko Pramono Ema Utami Fauzi, Moch Farid Fitriyani, Baiq Yulia Hadiwinata, Sofian Dwi Harahap, Muhammad Sya'ban Haris, Ruby Hasan, Nurul Rahmawati Hasibuan, M. Rivai Hewen, Maria Beliti Irawan, Hafizhan Irawan, Ridwan Dwi Irwan Oyong Jangkung Tri Nygroho Jeki Kuswanto Joko Dwi Santoso Juslan, Wulandari kurniawan, Ade Kurniawan Kusnawi Kusnawi Kusrini Kusrini Kusrini Kusrini Kusrini, K Kusrini, Kusrini Lubna Lubna Maradona, Maradona Muh Adha Muhamad Rodi Muhammad Hanafi Muhammad Imam Munandar Muhartini, Sitti Muktafin, Elik Hari Nadya Chitayae Nasiri, Asro Novel Adil Dwijaksana Nugroho, Hanantyo Sri Nur Aziz Nugroho Prasetya, Bismar Rifki wahyu Prasetya, Rendra Prima Giri Pamungkas Raynold, Raynold Razaq, Thata Authar Rifqi Anugrah Rosady, Melinne Maldini Saputra, Mahmuda Setiajid, Bayu Simanjuntak, Nurcahaya Suparyati Suparyati Suseno, Hari Budhi Taryoko, Taryoko TONNY HIDAYAT Ula, M. Izul Wahyunia Ningsih Syam Widodo, Cynthia Wiwi Widayani, Wiwi Yossy Ariyanto Zakiri, Hasani Zitnaa Dhiaaul Kusnaa Washilatul Arba'ah Zitnaa Dhiaaul KWA Zubaedi, Umam Faqih