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Journal : Media Ekonomi

PENGARUH KUALITAS PRODUK DAN KUALITAS LAYANAN TERHADAP KEPUTUSAN KONSUMEN PADA RESTAURAN IGA BAKAR MAS GIRI PURWOKERTO Aris Ginajar Kusuma Putra; Suyoto Suyoto
Media Ekonomi Media Ekonomi : Vol 14 No 1 Januari 2014
Publisher : Lembaga Publikasi Ilmiah dan Penerbitan (LPIP)

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (421.835 KB) | DOI: 10.30595/medek.v14i1.1300

Abstract

This study amied to investigate the effect of product quality and service quality in the restaurant ribs grilled Mas Giri Purwokerto throught testing either simultaneously or partially. The method used in the analiysis method used is multipele linear regression with the significant level (ᾳ) of lees than 0.05. These result indicate that the product quality and quality of service simultaneously affect coustemer satisfaction, product quality and service quality in partial satisfaction of the coustemer, with a significant value of 0,00 and 0,00 is less than 0,05. Keywords : Quality Products, Quality Service and Coustemer Satisfaction.
PENGARUH PELATIHAN KERJA, PENGEMBANGAN KARIR DAN LINGKUNGAN KERJA TERHADAP KINERJA PEGAWAI DI DINAS CIPTA KARYA KABUPATEN BANYUMAS Laila Nur Ajizah; Suyoto Suyoto; Hengky Widhiandono
Media Ekonomi Media Ekonomi : Vol 15 No 1 Januari 2015
Publisher : Lembaga Publikasi Ilmiah dan Penerbitan (LPIP)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30595/medek.v15i1.1287

Abstract

This study aimed to determine the effect of job training, career development and work environment on the performance of employees in Department of Human Settlements Banyumas regency, either partially or simultaneously. The method used in the sampling is purposive sampling, the sampling was based on the consideration to fit the study criteria in order to increase the accuracy of the sample. The analysis method used is multiple linear regression with the significant level (α) 0.05. The results of this study concluded that the positive effect of job training on the performance of employees in the Department of Human Settlements Banyumas regency, with a significant value of 0.031 is less than 0.05. Career development positive influence on the performance of employees in the Department of Human Settlements Banyumas regency, with a significant value of 0.000 is less than 0.05. The work environment positive influence on the performance of employees in the Department of Human Settlements Banyumas regency, with significant value of 0.000 is less than 0.05. Job training, career development and work environment simultaneously affects the performance of employees in the Department of Human Settlements Banyumas regency, with a significant value of 0.000 is less than 0.05. Advice for leaders should work to improve the training of civil servants stationed appropriate initial education field and conducted the training as well as suggestions for training held in accordance with the needs of employees so that employees fully understand their duties and functions. To enhance the career development of employees should know the position / employee positions will get next. To improve the work environment should provide a place of their own to save the document to make it look more presentable. To improve the performance of the three points above should be met then the performance of employees will increase. Keywords: Job Training, Career Development, Work Environment and Employee Performance
ANALISIS PERBANDINGAN KEPUASAN KONSUMEN ATAS PELAYANAN MINIMARKET INDOMARET DAN ALFAMART DI WILAYAH DUKUHWALUH (A VOMPARATIVE ANALYSIS OF COSTUMER STATIFACTION ON THE SERVICE OF INDOMARET AND ALFAMART MINIMARKET IN DUKUHWALUH) Umiyati Umiyati; Suyoto Suyoto
Media Ekonomi Media Ekonomi : Vol 14 No 2 Juli 2014
Publisher : Lembaga Publikasi Ilmiah dan Penerbitan (LPIP)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30595/medek.v14i2.1293

Abstract

The aimost this research were: 1) to find out whether there was any difference on consumers stratification of indomaret and alfamart m,inimarket in Dukuhwaluh area. 2) to find out the differing factor on consumers stratification of indomaret and alfamart minimarket in Dukuhwalu area. This research used primary data gained from questionnaire. The data was analyzed by compare means independent t test, descriptive analysis with SPSS program. The result of the research showed that the service quality of indomaret and alfamart minimarket was supposed to be good by most of their consumers. There was a significant difference in the comparison between indomaret and alfamart minimarket based on dimension of reliability, responsiveness, assurance, emphaty and tangible as well as the overall quality. Based on the t test result of indomaret and alfamart, responsiveness dimension was regarded as the responsiveness dimension was not suitable as expected eiyher by the consumers of alfamart or the consumers indomaret. It indicated that it needs the betterment of service quality, specially in responsiveness dimension. Keyword :consumers stratification, reliability, responsiveness, assurance, emphaty and tangible.