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A Correlation Between The Role of Health Workers and Treatment Costs With Patient Satisfaction at The Dental Polyclnic of Lesung Batu Health Center, Empat Lawang Regency Koko Rolanda; Darmawansyah Darmawansyah; Fikitri Marya Sari
Student Scientific Journal Vol 4 No 2 (2026): April
Publisher : Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/ssj.v4i2.10257

Abstract

Background: Dental and oral health issues are significant public health concerns worldwide. Many factors influence the utilization of health services, including the role of health workers, facilities and infrastructure, treatment costs, and the distance to the community health center, all of which affect patient satisfaction. Objective: This study aims to determine the relationship between the role of health workers and treatment costs with patient satisfaction at the Dental Polyclinic of Lesung Batu Health Center, Empat Lawang Regency. Metods: The method used is an analytical survey with a cross-sectional design. Data were collected as primary data by distributing questionnaires to 35 patients receiving treatment at the Dental Polyclinic, using total sampling technique. Data analysis was performed using the Chi-Square test. Research results: Univariate analysis results indicate an average health worker role score of 3.40, an average treatment cost of Rp. 41,714, and an average patient satisfaction score of 92.94. Bivariate analysis shows a significant relationship between the role of health workers and patient satisfaction (p=0.001) and between treatment costs and patient satisfaction (p=0.002). Conclusion : The researchers recommend that the health center conduct outreach to schools and POSYANDU (integrated health posts) to educate children and mothers with toddlers on proper dental and oral health maintenance.
Pengaruh Aromaterapi Lavender Terhadap Kualitas Tidur Lansia Di Klinik Harmonisasi Chi Medika Tahun 2025 Tiary Novalia; Darmawansyah Darmawansyah; Erlina Panca Putri
Jurnal Multidisiplin Dehasen (MUDE) Vol 5 No 2 (2026): April
Publisher : LPPJPHKI Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/mude.v5i2.10320

Abstract

In Indonesia, approximately 40% to 50% of the population experiences sleep disorders, most of whom are elderly. These sleep disorders usually occur simultaneously with other conditions such as physical problems and mental illnesses (depression, anxiety disorders) that can lead to poor sleep quality. The purpose of this study is to determine the effect of lavender aromatherapy on sleep quality of elderly at Klinik Harmonisasi Chi Medika in 2025. The research method used was a true experiment with one experimental group or treatment group and one control group. The sampling technique used was purposive sampling with a total of 32 respondents. The results of the univariate pre-test analysis of sleep quality in the intervention group and control group showed that all respondents (100%) had poor sleep quality. The post-test of sleep quality in the intervention group showed that almost all respondents (87.5%) had good sleep quality. The control group showed that all respondents (100%) had poor sleep quality. The results of the bivariate analysis of the Wilcoxon test obtained p count in the intervention group (p=0.001). The control group (p=0.066). The Mann-Whitney test results on the post-test data showed that the mean rank of the intervention group was 8.69, while the control group was 24.31 with p = 0.000 (p < 0.05). Lavender aromatherapy has an effect on the sleep quality of elderly at Klinik Harmonisasi Chi Medika in 2025. The results of this study can be used as a reference for clinics or health care facilities to integrate lavender aromatherapy as a non-pharmacological complementary therapy in an effort to improve the sleep quality of elderly.
Influence Of Product Quality And Price On Customer Satisfaction At Sinar Oli Manna Shop, Selatan Bengkulu Regency (Case Study of Dunlop and Forceum Tires Customers) Darmawansyah Darmawansyah; Siti Hanila; Eska Prima Monique Damarsiwi
Jurnal Ekonomi, Manajemen, Bisnis dan Akuntansi Review Vol. 1 No. 1 (2021): JUNI
Publisher : Penerbit Jurnal Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/emba.v1i1.64

Abstract

This research aim to to know: influence of[is quality of product to satisfaction of [cutomer/ client] of merk car tire of Dunlop and tire of forceum [in] [Light/Ray] shop of Oli Paradise Fruit Sub-Province of Bengkulu South. Method which [is] used in this research use method of deskriftif qualitative. Sampel in this research [is] [cutomer/ client] of tire [in] [Light/Ray] shop of Oli Paradise fruit of Bengkulu South counted 150 people during October month;moon 2020. Pursuant to result of Test-Drive of kuesioner consist of validity test with SPSS 22 and test of reliabilitas by using method of Cronbach'S Alpha. Technique analyse [at] this research use descriptive analysis method and doubled linear regression analysis. Result of research indicate that: Result of doubled Analysis linear regression [at] merk tire of forceum [is] Y = 39,206+ (- 0,005 X1 )+ 0,42 X2 + 4,713, coefficient value of determinasi of R square equal to this 0,05 matter explain that by partial the quality of product have influence which [is] signifikan to satisfaction of [cutomer/ client] [in] Shop [Light/Ray] of Oli Paradise fruit of Bengkulu South. While result of linear regression test [at] merk tire of dunlop Y = 24,831+ ( 0,013 X1)+ 0,452 X2 + 3,786, with coefficient value of R2 equal to 0,50. This matter depict that quality of price and product to satisfaction of [cutomer/ client] very is having an effect on [of] signifikan [at] [Light/Ray] shop of Oli Paradise fruit of Bengkulu south. Inferential that quality of price and product [at] merk tire of dunlop very to be compared to having an effect