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ANALISIS PROSES MANAJEMEN PENANGANAN PASIEN MASA PANDEMI COVID-19 DI IGD RSUD PASIR PENGARAIAN: ANALYSIS OF THE MANAGEMENT PROCESS FOR HANDLING OF PATIENTS DURING THE COVID-19 PANDEMIC IN IGD RSUD PASIR PENGARAIAN akmal hamidy, akmal hamidy; Ismainar, Hetty; Arnawilis, Arnawilis; Abidin, Aldiga Rienarti; Efendi, Ahmad Satria
Media Kesmas (Public Health Media) Vol. 2 No. 1 (2022): Jurnal Media Kesmas (Public Health Media)
Publisher : Progam Studi Kesehatan Masyarakat STIKes Hang Tuah Pekanbaru

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (179.228 KB) | DOI: 10.25311/kesmas.Vol2.Iss1.584

Abstract

Rumah Sakit Umum Pasir Pengaraian ditemukan masalah seperti tidak adanya pemeriksaan Screnning test, kurangnya penerapan protokol kesehatan 5 M Kepada Masyarakat, dan juga perilaku merokok. Penanganan pasien pada masa pandemi ini dengan memperhatikan aspek ketenagaan, alur penanganan, sarana dan prasarana serta pembiayaan. Ketersediaan ketenagaan di IGD RSUD Pasir Pengaraian tahun 2021 masih kurang pada bagian ketenagaan Kebidanan yang berjumlah 2 orang dengan keseluruhan 39 tenaga yang ada di IGD. hal ini mempengaruhi kinerja karyawan.karena tenaga kesehatan mendapatkan tugas tambahan sekaligus menjadi tim khusus penanganan pasien Covid-19 dan alur penanganan masih belum melaksanakan skrinning, Sarana dan Prasarana di IGD RSUD Pasir Pengaraian terdiri dari tabung oksigen, HFNC, Obat-obatan.serta pembiayaan pasien IGD baik positif dan negatif Covid-19 baik secara anggaran namun karena mendapatkan anggaran dari Kemenkes, APBD dan BLUD jadi prioritas kebutuhan menjadi terbatas, karena anggaran khusus Covid-19 di prioritaskan seperti APD, Oksigen dan HFNC,Obat-obatan.   Pasir Pengaraian General Hospital found problems such as the absence of a screening test, the lack of application of the 5M health protocol to the community, and smoking behavior. Handling patients during this pandemic by paying attention to aspects of personnel, handling flow, facilities and infrastructure as well as financing. The availability of personnel in the ER at the Pasir Pengaraian Hospital in 2021 is still lacking in the Midwifery staff, which amounts to 2 people with a total of 39 personnel in the ER. This affects employee performance. Because health workers have additional duties as well as being a special team for handling Covid-19 patients and the flow of treatment has not yet carried out screening, the facilities and infrastructure at the Emergency Room of RSUD Pasir Pengaraian consist of oxygen cylinders, HFNC, medicines, and financing. ER patients both positive and negative for Covid-19 both in budget but because they get a budget from the Ministry of Health, APBD and BLUD so the priority needs are limited, because the special Covid-19 budget is prioritized such as PPE, Oxygen and HFNC, Medicines.
Doctors’ performance when using Hospital Information System (HIS) in analysing determinants of mental health Kartika Sari, Desi; Kiswanto, Kiswanto; Muhardi, Muhardi; Hartono, Budi; Efendi, Ahmad Satria
JOURNAL OF Mental Health Concerns Vol. 4 No. 4 (2025): December Edition 2025
Publisher : Indonesian Public Health-Observer Information Forum (IPHORR) Kerjasama dengan Unit Penelitian dan Pengabdian Kep Akademi Keperawatan Baitul Hikmah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56922/mhc.v4i4.1674

Abstract

Background: The implementation of hospital information systems is expected to improve employee performance, particularly among doctors as key users. Previous studies have shown that the effectiveness of such systems can positively influence individual performance. Purpose: To analyze of Mental Health and Performance of Doctors Using the Hospital Information System (HIS). Method: This quantitative study used a total sampling technique involving 41 doctors at PRIMA Hospital Pekanbaru. Data were analyzed using multiple linear regression to assess the influence of various factors on doctors’ performance in using HMIS. The independent variables included knowledge, attitude, experience, doctors’ perception, ease of use, system security and reliability, feature–need suitability, data quality and accessibility, hospital policy, training and supervision support, as well as incentives and performance evaluation. Results: The analysis revealed that only the doctors’ perception variable had a statistically significant effect on doctors' performance (p = 0.010 < 0.05). Other variables including knowledge, attitude, experience, ease of use, system security, hospital policies, training, and incentives showed no significant influence (p > 0.05). Conclusion: Doctors’ perception of HMIS is a key factor in enhancing their performance in using the system. To optimize HMIS implementation, hospitals should focus on improving doctors’ understanding and acceptance through strategies such as targeted education and socialization, simplifying and customizing system features, enhancing system speed and interface, and offering performance-based incentives for HMIS utilization. Keywords: Determinants; Doctors’ Performance; Hospital Management Information System; Multiple Linear Regression; Perception.
MODEL STRUKTURAL SISTEM INFORMASI MANAJEMEN RUMAH SAKIT BERDASARKAN FRAMEWORK HOT-FIT MODEL Sinaga, Rotua Novita; Mitra, Mitra; Yunita, Jasrida; Renaldi, Reno; Efendi, Ahmad Satria
Media Penelitian dan Pengembangan Kesehatan Vol. 35 No. 2 (2025): MEDIA PENELITIAN DAN PENGEMBANGAN KESEHATAN
Publisher : Poltekkes Kemenkes Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34011/jmp2k.v35i2.2537

Abstract

Hospital Management Information Sistem (HMIS) aims to enhance operational efficiency and healthcare service quality through the integration of patient data, electronic medical records, and resource management. However, its implementation in many hospitals is still hindered by infrastructure limitations, human resource readiness, and sistem interoperability, preventing optimal functionality. Strengthening policies, enhancing human resource capacity, and technological support are essential for effective HMIS implementation. This study aims to develop a structural model of HMIS based on the HOT-fit framework. A quantitative research approach with a cross-sectional design was employed. The study population comprised professionals (doctors, nurses, administrative staff) whose involvement with HMIS met the inclusion criteria, totaling 56 participants. The questionnaire used was validated for reliability and validity. Data were analyzed using SEM-PLS4 for students. The results indicate that service and technology quality significantly impact HMIS effectiveness, providing a basis for hospital management to improve human resource training and technological investment. The HOT-fit framework integrates Human, Organization, and Technology elements to assess the alignment of information sistems with organizational needs. Indirect effects were found, showing that the relationship between human and organizational factors on benefits is mediated by technology. The structural model of HMIS, based on the HOT-fit framework, achieved an SRMR value of 0.073 (<0.08), indicating a good model fit. The study concludes that the structural model of HMIS based on the HOT-fit framework provides a validated approach to improving sistem implementation in hospitals. Future research could focus on evaluating this model across various hospital settings to ensure broader applicability
Optimalisasi Peningkatan Kunjungan Posyandu Lansia di Puskesmas Kerinci Kanan Kabupaten Siak Dea Sari; Ahmad Satria Efendi; Handry Handry
Jurnal Ners Vol. 10 No. 3 (2026): JULI 2026
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jn.v10i3.53263

Abstract

The growing elderly population and their complex health needs require optimized elderly integrated health post services as key promotive and preventive efforts at the primary care level. In Kerinci Kanan Health Center, Siak Regency, elderly attendance at the posyandu remains low, resulting in inadequate health monitoring. This residency aimed to analyze contributing factors and develop effective intervention strategies. A qualitative case study design was applied from October 13–30, 2025. Participants were selected purposively, including the Head of the Health Center, elderly program officers, health cadres, and older adults. Data were obtained through direct observation, in-depth interviews, and review of program reports. Data validity was ensured through source and method triangulation and member checking. Analysis employed the USG method to determine priority problems and fishbone analysis to explore root causes, supported by thematic analysis. Findings revealed that low attendance was influenced by limited elderly knowledge, lack of family support, accessibility barriers, inadequate human resources and facilities, and suboptimal health education and cadre empowerment. Recommended interventions included strengthening health education, improving cadre capacity, enhancing service flow, and reinforcing multisectoral collaboration. In conclusion, optimizing elderly posyandu attendance requires a comprehensive and context-specific approach focusing on education, accessibility, service quality, and cadre involvement
Penerapan Manajemen Risiko Berbasis ISO 14971 pada Unit Elektromedis di Laboratorium Klinik X Fauziah Arshinta; Ahmad Satria Efendi; Ilham Kurniawan
Jurnal Medika: Medika in progres
Publisher : LPPM Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/t1zkym63

Abstract

Kegiatan ini bertujuan memperkuat sistem manajemen risiko elektromedis melalui implementasi ISO 14971 di Laboratorium Klinik X Pekanbaru. Ruang elektromedis memiliki peran strategis dalam menjamin keselamatan pasien dan tenaga kesehatan karena berkaitan langsung dengan penggunaan peralatan medis berbasis listrik yang berisiko tinggi. Namun, penerapan manajemen risiko pada unit elektromedis masih belum optimal sehingga berpotensi meningkatkan risiko operasional dan gangguan mutu pelayanan. Kegiatan pengabdian dilaksanakan pada 13–30 Oktober 2025 melalui observasi lapangan, wawancara dengan koordinator elektromedis, teknisi elektromedis, staf laboratorium, dan petugas K3, serta telaah dokumen pendukung seperti SOP, laporan kalibrasi, dan catatan pemeliharaan alat. Implementasi kegiatan meliputi identifikasi risiko peralatan elektromedis berbasis ISO 14971, penyusunan form risk assessment, penguatan SOP manajemen risiko, serta edukasi dan pelatihan teknisi terkait identifikasi dan pengendalian risiko alat elektromedis. Analisis prioritas masalah dilakukan menggunakan metode fishbone dan USG untuk menentukan risiko utama yang memerlukan tindak lanjut. Hasil kegiatan menunjukkan bahwa implementasi manajemen risiko berbasis ISO 14971 mampu meningkatkan pemahaman teknisi mengenai identifikasi bahaya dan pengendalian risiko, memperkuat dokumentasi risk assessment, serta mendorong pemantauan risiko yang lebih sistematis pada unit elektromedis. Kegiatan ini menegaskan bahwa penerapan manajemen risiko elektromedis secara terstruktur penting untuk meningkatkan keselamatan kerja, keandalan alat elektromedis, dan mutu pelayanan laboratorium klinik.
Optimalisasi Penggunaan Sistem Informasi Manajemen Rumah Sakit (SIMRS) Melalui Penerapan Dimensi end User Computing Satisfaction (EUCS) di Rumah Sakit Mata Pekanbaru Eye Center Nurfarahin Nurfarahin; Reno Renaldi; Muhardi Muhardi; Budi Hartono; Ahmad Satria Efendi; Jeanny Susana Magretta
Jurnal Medika: Medika in progres
Publisher : LPPM Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/2hgt4z53

Abstract

Sistem Informasi Manajemen Rumah Sakit (SIMRS) merupakan instrumen penting dalam mendukung peningkatan mutu pelayanan kesehatan, efisiensi manajemen, dan akurasi pengelolaan data di rumah sakit. Tingkat kepuasan pengguna terhadap SIMRS menjadi salah satu indikator keberhasilan implementasi sistem informasi dalam pelayanan kesehatan. Penelitian ini bertujuan untuk menganalisis hubungan penggunaan lima dimensi End User Computing Satisfaction (EUCS), yaitu isi atau konten, akurasi, tampilan, kemudahan penggunaan, dan ketepatan waktu dengan kepuasan penggunaan SIMRS di Rumah Sakit Mata Pekanbaru Eye Center Tahun 2025, serta mengidentifikasi faktor dominan yang paling berpengaruh terhadap kepuasan pengguna. Penelitian ini menggunakan desain analitik kuantitatif dengan pendekatan cross sectional. Populasi penelitian adalah seluruh pengguna SIMRS di Rumah Sakit Mata Pekanbaru Eye Center dengan pengambilan sampel menggunakan teknik total sampling. Pengumpulan data dilakukan menggunakan kuesioner EUCS, sedangkan analisis data dilakukan secara bivariat menggunakan uji Chi-square dan analisis multivariat menggunakan regresi logistik. Hasil penelitian menunjukkan bahwa dimensi akurasi, tampilan, kemudahan penggunaan, dan ketepatan waktu memiliki hubungan yang signifikan dengan kepuasan penggunaan SIMRS. Sementara itu, dimensi tampilan menjadi faktor dominan yang paling berpengaruh terhadap kepuasan pengguna SIMRS. Penelitian ini menyimpulkan bahwa kepuasan pengguna SIMRS dipengaruhi oleh kualitas sistem, terutama pada aspek tampilan, akurasi, kemudahan penggunaan, dan ketepatan waktu informasi yang dihasilkan. Oleh karena itu, rumah sakit perlu melakukan evaluasi dan pengembangan sistem secara berkelanjutan agar SIMRS lebih interaktif, mudah digunakan, serta mampu mendukung pelayanan kesehatan yang efektif, efisien, dan berkualitas.
FAKTOR YANG BERHUBUNGAN DENGAN MAKANAN JAJANAN SEHAT OLEH SISWA SEKOLAH DASAR NEGERI 145 PEKANBARU TAHUN 2017 Alhidayati Alhidayati; Ahmad Satria Efendi; Abdurahman Hakim
Collaborative Medical Journal Vol 1 No 2 (2018): Mei
Publisher : LPPM Universitas Abdurrab

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (335.276 KB)

Abstract

Kesehatan makanan jajanan anak di sekolah menjadi perhatian serius bagi Dinas Kesehatan Provinsi Riau. Dilihat dari data pengawasan Pangan Jajanan Anak Sekolah (PJAS) yaitu melalui sampling dan pengujian laboraturium, didapatkan jumlah sampel yang memenuhi syarat sebanyak 3.555 (34,08%) dan yang tidak memenuhi syarat sebanyak 6.874 (65,91%) total dari jumlah sampel memenuhi syarat dan yang tidak memenuhi syarat berjumlah 10.429 (23,82%) sampel. Tujuan penelitian ini adalah diketahuinya hubungan makanan jajanan sehat oleh siswa Sekolah Dasar Negeri 145 Pekanbaru tahun 2017. Metode penelitian ini adalah penelitian analitik kuantitatif, dengan desain cross sectional, respondennya adalah siswa kelas IV dan V SDN 145 Pekanbaru. Hasil penelitian menunjukkan terdapat hubungan antara pengetahuan (p value 0,011, nilai OR= 7,535), peran orang tua (p value 0,022, nilai OR=5,404), kantin sehat (p value 0,007 nilai OR=13,000) dan peran guru tidak berhubungan dengan pemilihan makanan jajanan sehat. Pengetahuan siswa masih rendah karena kurangnya informasi dari guru ke siswa tentang pemilihan makanan jajanan sehat, orang tua masih membiasakan anak jajan sembarangan, kantin sekolah masih tidak memenuhi syarat kantin sehat. Kesimpulan hanya 3 variabel yang berhubungan yaitu pengetahuan, peran orang tua, dan kantin sehat. Sedangkan peran guru tidak berhubungan dengan pemilihan makanan jajanan sehat.
ANALISIS STANDAR MANAJEMEN INSTALASI LABORATORIUM MEDIS RUMAH SAKIT X PEKANBARU TAHUN 2025 Muhammad Dedi widodo; Nizma Khairunissa; Reno Renaldi; Aldiga Rienarti Abidin; Ahmad Satria Efendi; Welly Sando
Journal of Hospital Administration and Management (JHAM) Vol 6 No 2 (2025): Journal of Hospital Administration and Management (JHAM)
Publisher : LPPM Universitas Awal Bros

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54973/jham.v6i2.820

Abstract

The Laboratory Installation is a supporting unit that plays an important role in clinical diagnosis through specimen examination. This study aims to analyze the management standards of the Medical Laboratory Installation at X Hospital Pekanbaru in 2025 based on four aspects: human resources, facilities, infrastructure, and standard operating procedures. This qualitative research used a descriptive approach through in-depth interviews and observations involving six informants (medical support service manager, laboratory analysts, unit head, and patients). The results showed that the number of laboratory analysts was insufficient to support 24-hour services, resulting in high workloads and multitasking. This condition is influenced by limited hospital funding due to a decrease in patient visits to the laboratory. In terms of facilities, the laboratory lacked essential equipment in accordance with standards, such as an autoclave, biosafety cabinet, and spectrophotometer, and quality control was not carried out routinely. Regarding infrastructure, deficiencies were found in active protection systems such as hydrants, automatic sprinklers, and evacuation routes, as well as the absence of accessibility facilities for persons with disabilities. This is due to the laboratory being located in an old building not designed according to current technical standards. Although standard operating procedures are available, their implementation remains suboptimal, as some staff members do not fully use personal protective equipment, and several work processes are still conducted manually. It is recommended that the hospital increase budget allocation proportionally to hire more analysts, complete laboratory equipment, conduct gradual infrastructure renovations focusing on safety and accessibility, and strengthen supervision, monitoring, and evaluation—while enforcing discipline for staff who fail to comply with PPE protocols—to ensure safety and service quality in the laboratory.