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All Journal Jurnal Keperawatan Indonesia Nurse Media Journal of Nursing Jurnal Kesehatan Masyarakat (IKESMA) Jurnal Kesehatan Masyarakat Andalas (Andalas Journal of Public Health) Jurnal Promkes: The Indonesian Journal of Health Promotion and Health Education Nursing Current : Jurnal Keperawatan Martabe : Jurnal Pengabdian Kepada Masyarakat NERSMID: Jurnal Keperwatan dan Kebidanan Jurnal Bidang Ilmu Kesehatan J-KESMAS: Jurnal Kesehatan Masyarakat Jurnal Ilmiah Kesehatan Jurnal Ners ASEAN Journal of Community Engagement PUBLIKASI PENELITIAN TERAPAN DAN KEBIJAKAN Pediomaternal Nursing Journal Jurnal Health Sains JOURNAL LA MEDIHEALTICO Devotion: Journal of Research and Community Service Jurnal EduHealth Media Publikasi Promosi Kesehatan Indonesia (MPPKI) Journal of Social Research Lentera Perawat Journal of Midwifery Science and Women's Health (JMSWH) Jurnal Endurance: Kajian Ilmiah Problema Kesehatan Makara Journal of Health Research Berita Kedokteran Masyarakat Journal Research of Social Science, Economics, and Management Physical Therapy Journal of Indonesia Perilaku dan Promosi Kesehatan: Indonesian Journal of Health Promotion and Behavior Kesmas: Jurnal Kesehatan Masyarakat Nasional (National Public Health Journal) Proceeding Banten International Conference on Health Advancement & Research (BINAR) KESMAS UWIGAMA: Jurnal Kesehatan Masyarakat
Dian Ayubi
Departemen Pendidikan Kesehatan Dan Ilmu Perilaku Fakultas Kesehatan Masyarakat Universitas Indonesia
Agriculture, Biological Sciences & Forestry Arts Humanities Biochemistry, Genetics & Molecular Biology Computer Science & IT Dentistry Economics, Econometrics & Finance Education Environmental Science Health Professions Immunology & microbiology Languange, Linguistic, Communication & Media Medicine & Pharmacology Neuroscience Nursing Public Health Social Sciences Veterinary Other

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Journal : Devotion: Journal of Research and Community Service

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Lean Six Sigma Approach for Wait Time Analysis in Radiology Services at Krakatau Medika Hospital Nur Fadhilah, Alifah; Ayubi, Dian
Devotion : Journal of Research and Community Service Vol. 4 No. 12 (2023): Devotion: Journal of Research and Community Service
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/devotion.v4i12.631

Abstract

Krakatau Medika Hospital (RSKM), an integral part of Indonesia Healthcare Corporation (IHC), grapples with challenges in radiology services and wait time standards. Amidst the surge in healthcare facilities, IHC, overseen by PT Pertamina Bina Medika, strategically plans Lean Six Sigma implementation to enhance radiology quality, efficiency, and customer satisfaction. Non-Communicable Diseases (NCDs) complexities.  The research methodology adopts a qualitative approach, incorporating process flow observations, document reviews, and in-depth interviews at the Radiology Installation of Krakatau Medika Hospital. Data collection involves direct observations, in-depth interviews, and research instruments with various stakeholders. The study, encompassing January to July 2023, reveals RSKM's radiology indicators falling short, with excessive wait times jeopardizing service effectiveness. The Lean Six Sigma approach, utilizing the DMAIC methodology, aims to eliminate waste, improve processes, and enhance organizational performance. Findings emphasize the urgency for improvements, with Lean Six Sigma anticipated to play a pivotal role in reducing wait times and overall performance enhancement. Ethical considerations guide the research, ensuring informed consent and confidentiality. Collaborative efforts with RSKM management are vital for sustained positive outcomes. The study underscores Lean Six Sigma's potential benefits, emphasizing ethical healthcare research principles
Co-Authors Adhanty, Shania Adriani, Miranda Agung Waluyo Akbar, M. Agung Alfiandary, Amalia Ratna Allenidekania Allenidekania Alwi, Puspita Amirudin, Ikhwan Amrul Hasan Anshari, Dien Aprilianti, Ririn Citra Ardi Findyartini, Ardi Ari Purwohandoyo Astuti Yuni Nursasi Belinda Meliana Elisabet Bernand Gamaliel Fa Atulo Bowalaksono, Anom Bunga Pelangi Citra Trisna Dahlia, Debie - Damayanthie, Nasriah Danang Wahansa Sugiarto Dayan Hisni Dewi Gemilang Sari Diantha Soemantri Dwiyantama, Yusuf Donner Edy Gunawan Edy Gunawan, Edy Ella Nurlaella Hadi Ellya Niken Prastiwi Endah Purwanti Endang Purwaningsih Endro Dwi Iswanto Ervina, Lissa Etty, Rekawati Evi Martha Fa Atulo, Bernand Gamaliel Fadilla Rizky Prameshwari Galuh Meifika Fathiyani Giri Inayah Abdullah Giri Inayah Abdullah Hanny Handiyani Ifroh, Riza Hayati Isnaeni, Ineu Julia Christy Labetubun Junaiti Sahar Karimah Azzahra Karjoso, Tri Krianto Khairunnisa’, Rifdah Yuri Krisna Yetti Lutfiah Lutfiah Marfian, Kenvin Mayangsari, Awallokita Mirnawaty Muhammad, Banu Nani Nurhaeni Nasruddin Nasruddin Nur Fadhilah, Alifah Nuraeni Nurdianaturrahma Budi Rahayu Pakpahan, Martina Paramita Boni Lestari Pertiwi, Sarah Islamiati Pradana Soewondo Putri, Tsalitsa Ratu Ayu Dewi Sartika Raya Faiha Calista Reza Pertiwi Ria Andriani Riza Hayati Ifroh Rooslanda, Elfrida Rostiani Dewi Saltar, La Ode Santi Purna Sari Seilatu, Hestilin Kartini Shania Adhanty Sugiarto, Danang Wahansa Tri Krianto Trisni Handayani Trisni Handayani, Trisni Untung Sujianto Warsito, Tri Danu Y Yulianti