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All Journal Jurnal Media Infotama Journal of Technopreneurship and Information System (JTIS) GATOTKACA Journal (Teknik Sipil, Informatika, Mesin dan Arsitektur) Djtechno: Jurnal Teknologi Informasi Jurnal Teknologi Sistem Informasi dan Sistem Komputer TGD Jurnal Ilmiah Raflesia Akuntansi Jurnal Fokus Manajemen Jurnal Akuntansi, Manajemen dan Bisnis Digital Jurnal Dehasen Untuk Negeri Jurnal Media Computer Science Jurnal Akuntansi, Keuangan, Perpajakan dan Tata Kelola Perusahaan Indonesian Science Education Journal (ISEJ) Jurnal Ekonomi, Manajemen, Bisnis, dan Akuntansi Journal of Management, Economic, and Accounting Jurnal Ekonomi Islam, Akuntansi, dan Manajemen Jurnal Komputer, Informasi dan Teknologi
Aji Sudarsono
Universitas Dehasen Bengkulu
Agriculture, Biological Sciences & Forestry Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Energy Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Mechanical Engineering Public Health Social Sciences Other

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Penerapan Metode Weighted Product (WP) Dalam Sistem Pendukung Keputusan Pemilihan Karyawan Terbaik Pada PT. Agrodehasen Bengkulu Reno Supardi; Aji Sudarsono
Jurnal Media Infotama Vol 19 No 1 (2023): April
Publisher : UNIVED Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/jmi.v19i1.3505

Abstract

PT. Agrodehasen Bengkulu, one of the universities engaged in agriculture, to increase the resources of its employees in improving the quality of work is of course supported and influenced by the performance of employees who are competent in their fields. Where at PT. Agrodehasen Bengkulu in giving awards to the best employees every year so far it is still done manually, this certainly can increase employee morale at work and always run a business by fulfilling several criteria set by PT Agrodehasen. In this decision support system it can help calculate all the criteria in which this system uses a Weighted Product (WP) method. This method is a simple method with multiplication to link attribute ratings, where each attribute rating must be raised to the power of the attribute in question. there are four criteria, namely attendance, cooperation, quantity of work and responsibility where each employee will have these criteria. In this case, to determine the best employee is done by adding up the weight of the performance rating on each alternative for all attributes
Penerapan Firewall Pada Sistem Keamanan Jaringan Komputer Di Sekolah Smk Negeri 5 Seluma Nopri Dwipoyono; Khairil Khairil; Aji Sudarsono
Jurnal Media Infotama Vol 19 No 2 (2023): Oktober
Publisher : UNIVED Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/jmi.v19i2.4355

Abstract

Abstract- The Seluma 5 State Vocational High School does not yet have a firewall, so the computer network security at school is still very minimal, both in terms of limiting access to the network. Besides that, internet access at Seluma 5 State Vocational High School is used by teachers and staff to access internet pages by browsing to get information, but there are several teachers and staff who access social media pages and other pages which decreases the effectiveness of the performance of these teachers and staff. Implementation of a Firewall on a computer network security system at the Seluma 5 Vocational High School uses Iptables to monitor packet data traffic processes in the network. With iptables, you can manage network traffic on the server such as allowing, blocking or skipping incoming and outgoing connections, managing ports and so on on the Seluma 5 State Vocational High School Computer Network. Based on the tests that have been carried out, it can be concluded that the implementation of a firewall on the computer network security system at the State Vocational High School 5 Seluma is able to block the ping of death attack and is also able to open and close access to several ports in the network and block the websites facebook.com, instragram .com, and tokopedia.com
PENGARUH INOVASI, KUALITAS PELAYANAN DAN PENGGUNAAN TEKNOLOGI FINANSIAL (FINTECH) TERHADAP KEPUASAN PELANGGAN PADA UMKM PECEL LELE DI KOTA BENGKULU Dimas Titan Putra Sarma; Rina Trisna Yanti; Aji Sudarsono
Jurnal Akuntansi, Keuangan, Perpajakan dan Tata Kelola Perusahaan Vol. 3 No. 2 (2025): Desember
Publisher : Yayasan Nuraini Ibrahim Mandiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70248/jakpt.v3i2.3241

Abstract

Perkembangan teknologi digital telah mengubah perilaku konsumen dalam memilih dan menikmati layanan kuliner, termasuk usaha pecel lele di Kota Bengkulu. Konsumen kini menuntut pelayanan yang cepat, kemudahan transaksi non-tunai, serta pengalaman makan yang nyaman. Namun, sebagian besar UMKM pecel lele masih beroperasi secara konvensional tanpa pemanfaatan teknologi secara optimal, sehingga berpotensi menurunkan daya saing dan kepuasan pelanggan. Oleh karena itu, penting untuk meneliti pengaruh inovasi, kualitas pelayanan, dan penggunaan teknologi finansial (fintech) terhadap kepuasan pelanggan pada UMKM pecel lele di Kota Bengkulu. Penelitian ini bertujuan untuk mengetahui secara parsial dan simultan pengaruh inovasi, kualitas pelayanan, dan penggunaan fintech terhadap kepuasan pelanggan. Pendekatan penelitian yang digunakan adalah kuantitatif dengan metode deskriptif dan pengujian hipotesis melalui analisis regresi linier berganda, uji validitas, reliabilitas, serta uji t dan uji F. Sampel penelitian terdiri dari 106 responden yang merupakan pelanggan UMKM pecel lele di Kota Bengkulu. Hasil penelitian menunjukkan bahwa secara parsial inovasi, kualitas pelayanan, dan penggunaan fintech berpengaruh positif dan signifikan terhadap kepuasan pelanggan. Nilai t hitung inovasi sebesar 2,755, kualitas pelayanan 9,696, dan fintech 4,977 — semuanya lebih besar dari t tabel 1,659. Secara simultan, ketiga variabel tersebut juga berpengaruh signifikan dengan nilai F hitung 144,215 > F tabel 2,69. Koefisien determinasi (R²) sebesar 0,809 atau 80,9% menunjukkan bahwa variabel inovasi, kualitas pelayanan, dan fintech mampu menjelaskan 80,9% variasi kepuasan pelanggan, sedangkan sisanya 19,1% dipengaruhi oleh faktor lain di luar model. Kualitas pelayanan menjadi faktor yang paling dominan dibandingkan dua variabel lainnya. Kata kunci: Inovasi, Kualitas Pelayanan, Fintech, Kepuasan Pelanggan, UMKM Pecel Lele, Kota Bengkulu.
Ease Of Use of The Dana E-Wallet Application in Costumer Satisfaction an Pee Store Resty Oktarisna; Iswidana Utama Putra; Aji Sudarsono
Jurnal Ekonomi, Manajemen, Bisnis dan Akuntansi Vol. 2 No. 4 (2026): July
Publisher : Utami Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70963/jemba.v2i4.692

Abstract

Peestore Bengkulu, as one of the MSMEs, has implemented a digital payment system using DANA through QRIS. Most transactions in this store are conducted cashless, with DANA as the most dominant application used. This condition is influenced by the characteristics of consumers, the majority of whom are students and productive age groups who do not have bank accounts, so they choose DANA because it is easily accessible, practical, and has no monthly administration fees. This phenomenon became the basis for conducting research to analyze the effect of the ease of use of the DANA E-Wallet on consumer satisfaction. This study used a quantitative approach with a causal associative method on 97 respondents selected purposively, namely consumers who had transacted using DANA at the Peestore. The ease of use variable was measured through several main indicators, while consumer satisfaction was measured through indicators ranging from overall satisfaction to recommendation intention. The analysis was conducted through validity and reliability tests, simple linear regression, coefficient of determination, and t-test. The results showed that all instruments were valid and reliable (Cronbach's Alpha > 0.90). Descriptively, ease of use (3.77) and customer satisfaction (3.82) are in the high category. The regression equation Y = 2.517 + 0.946X with R² of 0.835 shows that 83.5% of customer satisfaction is influenced by ease of use. The t-test (21.943; sig 0.000) proves that there is a positive and significant effect.
The Impact of Service Quality and Mobile Banking Usage on Customer Satisfaction at PT Bank Mandiri Kepahiang Branch Deni Saputra; Neri Susanti; Aji Sudarsono
Journal of Management, Economic, and Accounting Vol. 2 No. 2 (2026): May
Publisher : Utami Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70963/jmea.v2i2.707

Abstract

As a financial institution, the banking sector naturally requires digital service adaptation, and the banking sector in Indonesia is no exception. Generally, the banking sector in Indonesia comprises two main approaches: conventional banking and Islamic banking. The objective of this study is to determine the influence of service quality and mobile banking usage on customer satisfaction at PT. Bank Mandiri KCP. Kepahiang. The methods used in this study include validity testing, reliability testing, multiple linear regression analysis, the coefficient of determination, and hypothesis testing. This is a quantitative study. The sample size for this study was 55 visitors to Bank Mandiri KCP Kepahiang, selected at random. The results of the multiple linear regression analysis yielded the equation: Y = 8.830 + 0.449X1 + 0.356X2. This indicates a positive regression direction, meaning that the variables Service Quality (X1) and mobile banking usage (X2) have a positive influence on customer satisfaction (Y) at Bank Mandiri KCP Kepahiang. From the calculations using SPSS, the coefficient of determination (R-squared) was found to be 0.689. This means that Service Quality (X1) and Mobile Banking Usage (X2) account for 68.9% of the variation in customer satisfaction (Y), while the remaining 31.1% is influenced by other variables not examined in this study.
Co-Authors Abdul Rahman Adhitya Al Fikri Ahmad Soleh Aisyah Safitri Aris Budyanto Asnawati Asnawati Deni Saputra Dewi harwini Dewi Harwini Dewi Suranti Dimas Titan Putra Sarma Elnita Septiani Ferdian Fachrie Hero Putra Fery Firdiansyah Chaniago Gunawan Gunawan Guritno Adianto Hasan Abdullah Herlin Ida Anggriani Iis Dahlia Iswidana Utama Putra Jusuf Wahyudi Kanedi, Indra Kanedi Kevin Juli Aditya Khairil Khairil Kiemas Kurniawan Kiemas Kurniawan Leni Natalia Zulita Maryaningsih Maryaningsih Merwin Afrizal Neri Susanti Nia Apiska Nopri Dwipoyono Nurzam Nurzam Oni Yulianti Orlando Bona Ganda Rahmi Hidayat Reno Supardi Resty Oktarisna Rina Trisna Yanti Risna Purnama Sari Siswanto Siswanto Tri Rizky Oktariany Vikri Julian Wagini Yesi Apriana