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All Journal Jurnal Dedikasi InfoTekJar : Jurnal Nasional Informatika dan Teknologi Jaringan Proceeding of the Electrical Engineering Computer Science and Informatics Network Engineering Research Operation [NERO] Kinetik: Game Technology, Information System, Computer Network, Computing, Electronics, and Control SELAPARANG: Jurnal Pengabdian Masyarakat Berkemajuan JASIEK (Jurnal Aplikasi Sains, Informasi, Elektronika dan Komputer) Jurnal Repositor Jurnal Manajemen Bisnis Reswara: Jurnal Pengabdian Kepada Masyarakat Adbis : Jurnal Administrasi dan Bisnis Jurnal Ekonomi Jurnal Pengabdian Kepada Masyarakat Dharma: Jurnal Pengabdian Masyarakat Innovative: Journal Of Social Science Research Jurnal Teknik Ilmu dan Aplikasi Jurnal Pengabdian Kepada Masyarakat Jurnal Aplikasi Bisnis Jejak digital: Jurnal Ilmiah Multidisiplin
Maskur, M
Administrasi Bisnis, Politeknik Negeri Malang
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PELATIHAN SISTEM INFORMASI SIMPAN PINJAM PADA KOPERASI WANITA MIFTAHUL JANNAH DI KABUPATEN TULUNGAGUNG Maskur; Yosi Afandi; Nilawati Fiernaningsih; Pudji Herijanto; Yulis Nurul ‘Aini
Jurnal Pengabdian kepada Masyarakat Vol. 9 No. 1 (2022): JURNAL PENGABDIAN KEPADA MASYARAKAT 2022
Publisher : P3M Politeknik Negeri Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33795/jabdimas.v9i1.141

Abstract

Current technological developments require human resources to be able to follow the use of technology. One of the technological developments that is quite widely used is information systems. An information system is a system within an organization that meets the needs of daily transaction processing, supports operations, is managerial and strategic activities of an organization and provides certain outside parties with the necessary reports. Miftahul Jannah Women's Cooperative currently still uses a manual savings and loan system, so the possibility of data errors is still quite large and services to members take a relatively long time. This information system for women aims, among other things, to help facilitate cooperative officers and administrators in completing their duties to serve members easily and quickly, to improve services to members. The development of this cooperative information system uses the RAD (Rapid Application Development) method, the Lecture Method and the Training Method. The RAD method is used for the process of forming an information system, the RAD method is a system development that prioritizes the speed of development through the involvement of the user or users in the use of a series of systems so that the possibility of system errors can be minimized, the Lecture and Training Method is used to provide explanations to the cooperative management about how to operate system, thus human resources can be trained to be able to use the use of technology.
BIMBINGAN DAN PENYULUHAN TENTANG PENTINGNYA KEWIRAUSAHAAN BERBASIS MORAL ETIKA DAN MANAJEMEN KAS PADA JAMAAH MASJID ASY SYUHADA MALANG Joko Samboro; Heru Utomo; Abdullah Helmy; Maskur Maskur; Musthofa Hadi
Jurnal Pengabdian kepada Masyarakat Vol. 8 No. 1 (2021): JURNAL PENGABDIAN KEPADA MASYARAKAT 2021
Publisher : P3M Politeknik Negeri Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33795/jabdimas.v8i1.114

Abstract

The purpose of this service is to find the problems faced by the ASY SYUHADA congregation and congregation RT. 6 RW. 7 Sudimoro, Kel. Mojolangu, Kec. Lowokwaru Malang City and at the same time provide the right solution in order to achieve increased knowledge and capabilities in the operational field, especially in the field of entrepreneurship, namely starting before carrying out activities, with aspects of intention in entrepreneurship, then during activities, namely in terms of the importance of moral ethics in entrepreneurship and also given examples of the character of the Prophet Muhammad in trading, service quality and also selling techniques, which ended with an agreement or better known as a deal and marked by a handshake, so that work is not only profitable, but also gets blessings. Thus this activity can improve skills, both soft skills, especially in entrepreneurship and in cash managementThe methods used are: observation, to observe the activities carried out both in the economic and socio-religious fields, then interviews, explored to find problems and solutions that will be offered and simulations, to find the most suitable alternative in order to market goods more effectivelyThe findings are that guidance and training on: practical moral-ethical-based entrepreneurship and discussions about experience and how to manage cash well. well done
BIMBINGAN DAN PENYULUHAN TENTANG PENTINGNYA KUALITAS PELAYANAN DAN PENCATATAN ORDER PESANAN JASA PADA BENGKEL SUDIMORO DIESEL DI MALANG Joko Samboro; Heru Utomo; Maskur Maskur
Jurnal Pengabdian kepada Masyarakat Vol. 7 No. 1 (2020): JURNAL PENGABDIAN KEPADA MASYARAKAT 2020
Publisher : P3M Politeknik Negeri Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The purpose of this Community Service Program is to find problems faced by partner companies and at the same time provide the right solutions in order to achieve increased sales and knowledge and skills of entrepreneurs in the field of operations, especially in the field of marketing management, as well as creating job opportunities in community economic activity in the form of increased income. Public. The partner of this program is the DIESEL WORKSHOP entrepreneur, Mr. SugiyonoThe problems faced by partners are: 1. Not knowing the importance of good service quality. 2. Do not understand the importance of recording service purchase orders.The solutions offered are: 1. Guidance and training on good service quality. 2.Simulation of the importance of recording service purchase orders can improve the marketing of services, so that the marketing reach will be wider and sales can increase.The method used is: observation, to observe the activities carried out by entrepreneurs in making and marketing services, then interviews, explored to find problems and solutions to be offered and simulations, to find the most suitable alternatives in order to market goods more effectively.Description of technology to be applied.:1. In the form of a Lecture: Participants gathered in a certain room are given a lecture on program materials in the form of marketing management and service quality.2. Guidance and Training: In the form of guidance and training on the implementation of Service Quality and recording service purchase orders and discussing experiences and constraints in the field.3. Practice simulation: In the form of a demonstration of how to carry out Service Quality and recording service purchase orders.The resulting output is in the form of: 1). Scientific Publications in ISSN Journals. 2). Increasing competitiveness. 4). Application of appropriate science and technology / technology
PKM Inisiasi Industri Mikro Pengolahan Plastik Limbah Kemasan Makanan dan Minuman - Desa Wringinsongo, Kec-Tumpang, Malang Pudji Herijanto; Nilawati Fiernaningsih; Widjanarko Widjanarko; Ahmad Fauzi; Maskur Maskur; Mahmudatul Himmah
Jurnal Pengabdian kepada Masyarakat Vol. 10 No. 2 (2023): JURNAL PENGABDIAN KEPADA MASYARAKAT 2023
Publisher : P3M Politeknik Negeri Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33795/abdimas.v10i2.4468

Abstract

Mitra Pengabdian Masyarakat is a waste bank that manages various waste generated by households. One of the dominant types of waste is plastic waste of beverage and food packaging, which are types 1 and 5. This waste has high economic value if processed into displays, as raw material for recycled products. Around the village there are a number of sources of plastic waste. Thus, this waste bank has the potential to become a micro industry for displaying plastic waste, food and beverage packaging. The purpose of this PkM is to initiate waste banks into plastic production units for the plastic recycling industry.The method carried out is to improve the ability of waste tire managers to become production system managers. For this reason, training on production system management was given to waste bank managers. Then training on the operation and maintenance of plastic chopper machines is given. After that, assistance is carried out so that they can run the production system. As a result, they already understand the management of the plastic display production system for food and beverage packaging waste. In addition, it can also produce products according to consumer needs. This production unit can only run next year, because it requires an injection of capital to be obtained from the 2024 village budget allocation.
PEMBUATAN WEBSITE UNTUK SOSIALISASI PROGRAM DAN BERITA PELAKSANAAN KEGIATAN PADA YAYASAN BUMI LANGGAT PEDULI Yoppy Yunhasnawa; Toga Aldila Cinderatama; Moch. Zawaruddin Abdullah; Gunawan Budiprasetyo; Muhammad Afif Hendrawan; Candra Bella Vista; Rinanza Zulmy Alhamri; Maskur Maskur
Jurnal Pengabdian kepada Masyarakat Vol. 10 No. 2 (2023): JURNAL PENGABDIAN KEPADA MASYARAKAT 2023
Publisher : P3M Politeknik Negeri Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33795/abdimas.v10i2.4486

Abstract

Yayasan Bumi Langgat Peduli, based in Dusun Langgat, Malang, is a community initiative since 2017, focusing on social development. With funding sources from donors and the "Bongkar-Rapikan-Sedekahkan" program, the foundation has conducted various inclusive programs. However, manual communication via WhatsApp limits the reach of information. Through the Community Engagement project, we from Politeknik Negeri Malang design, implement, and deploy an official website that not only expands the information reach but also effectively showcases the foundation's programs and activities. This endeavor encapsulates a comprehensive solution to enhance Yayasan's outreach and impact.
PELATIHAN SISTEM INFORMASI ADMINISTRASI KEUANGAN PADA KOPERASI WANITA MIFTAHUL JANNAH DI KABUPATEN TULUNGAGUNG Maskur Maskur; Yosi Afandi; Nilawati Fiernaningsih; Pudji Herijanto; Yulis Nurul Aini
Jurnal Pengabdian kepada Masyarakat Vol. 10 No. 2 (2023): JURNAL PENGABDIAN KEPADA MASYARAKAT 2023
Publisher : P3M Politeknik Negeri Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33795/abdimas.v10i2.4826

Abstract

Miftahul Jannah Women's Corporation in Tulungagung District, as a representative of micro-enterprises at the local level, faces various challenges in managing financial administration. Lack of knowledge of financial administration information systems is a major obstacle to improving the efficiency and transparency of co-operative financial management. Therefore, there is a need to train the financial administration information system to empower cooperatives and improve competitiveness. Training the financial management information system is a strategic solution to overcome the obstacles faced by the Miftahul Jannah Women's Corporation. Through a participatory approach, participants are involved in an understanding of the basic concepts of financial information technology, the use of financial software, and practical applications in a cooperative context. This approach is designed to accommodate a diverse level of digital literacy among participants. The training is designed with structured phases, including theory exposure, practical demonstration, and simulation training sessions. After the training, there was a significant improvement in the participants' ability to manage the co-operative financial administration. They are able to use financial software smoothly, compile accurate financial reports, and make better financial decisions. Positive impacts are also seen in increased transparency, accountability, and confidence among co-operative members. This training not only benefits the operational level of cooperatives but also empowers the economy of micro-enterprises in the region. With increased financial management capabilities, cooperatives can be more effective in managing resources, increasing production, and expanding market share. This empowerment contributes to local economic growth and improved welfare of co-operative members.
PEMBUATAN MEDIA PROMOSI BERBASIS WEBSITE DENGAN APLIKASI CMS WORDPRESS UNTUK MENARIK MINAT BELI PADA PT. TELKOM INDONESIA WILAYAH BLITAR Lintang Pratama; Maskur
Jurnal Aplikasi Bisnis Vol. 8 No. 1 (2022)
Publisher : Politeknik Negeri Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33795/jab.v8i1.434

Abstract

Penelitian ini bertujuan untuk pembuatan media promosi berbasi website dengan aplikasi CMS Wordpress untuk menarik minat pada PT. Telkom Indonesia Wilayah Blitar. Media promosi yang digunakan sampai saat ini di Telkom Indonesia wilayah Blitar meliputi, spanduk, brosur, Instagram, Whatsapp, Facebook, serta pemasaran langsung. Dari sekian banyak media promosi yang digunakan, PT Telkom Indonesia wilayah Blitar belum memliki website seperti wilayah Telkom yang lain. Penelitian ini menggunakan metode penelitian tindakan yang terdiri dari empat komponen perencanaan, pelaksanaan, pemantauan dan refleksi. Metode pengumpulan data yang digunakan adalah dokumentasi, wawancara, kuisoner dan observasi. Jumlah responden adalah 15 orang meliputi 2 ahli komputer, 2 ahli pemasaran, pegawai pemasaran perusahaan dan 10 calon konsumen. Pengukuran desain menggunakan metode WebQual, sedangkan pengukuran minat beli menggunakan model AIDA. Hasil rata-rata skor WebQual adalah 95 persen hal berarti bahwa bahwa website memiliki kualitas yang baik sebagai media promosi dari segi kegunaan, kualitas informasi, dan kualitas interaksi pelayanan. Rata – rata skor AIDA adalah 95,23 persen yang berarti website dapat meningkatan minat beli konsumen.  Website PT. Telkom Blitar Indonesia memiliki kualitas yang baik sebagai media promosi dari segi kegunaan, kualitas informasi, dan kualitas interaksi pelayanan. 
Pengembangan Aplikasi Chatbot pada Toko Online berbasis Semantik untuk Pemasaran Digital Maskur Maskur; Yosi Afandi
JASIEK (Jurnal Aplikasi Sains, Informasi, Elektronika dan Komputer) Vol. 6 No. 2 (2024): Desember 2024
Publisher : Universitas Merdeka Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26905/jasiek.v7i2.11543

Abstract

Penggunaan aplikasi chatbot sebagai virtual customer service dapat membantu calon pengunjung toko online sebelum melakukan transaksi karena keterbatasan waktu dalam melayani pelanggan, manusia biasa tidak dapat menjawab pertanyaan atau melayani permintaan pelanggan setiap saat. Dengan menggunakan layanan pelanggan virtual, konsumen yang datang ke toko online dapat berbicara dengan penjual tentang barang yang mereka ingin beli. Teknologi ini sangat membantu menjawab pertanyaan dan masalah pelanggan dengan cepat dan tepat. Aplikasi chatbot menggunakan pengetahuan AIML (Artificial Intelligence Markup Language) yang dilengkapi dengan kecerdasan buatan dengan ontologi yang berbasis semantik. Aplikasi chatbot toko online yang digunakan pada penelitian ini adalah kain batik yang menjual produk batik Malang karena permintaan batik dari Malang sangat tinggi dan belum adanya toko online yang memberikan layanan dengan memanfaatkan layanan pelanggan virtual (chatbot). Pengembangan chatbot yang dilengkapi dengan semantik menggunakan ontologi untuk mengolah pertanyaan yang memiliki arti lebih spesifik, memperoleh akurasi sekitar 97% dari 15 jenis pertanyaan dan jawaban yang relevan, kemudian 10 pertanyaan yang dijawab sesuai dengan pertanyaan yang sering ditanyakan oleh calon pembeli. Penggunaan semantik menggunakan ontologi pada aplikasi layanan pelanggan virtual (chatbot) membantu dalam menjawab pertanyaan yang memiliki kata atau makna yang sama sehingga menghasilkan jawaban yang sesuai dengan pertanyaan.
Optimalisasi sistem produksi untuk memenuhi permintaan pasar minuman sari buah Mulyasari Argosuko-Malang Pudji Herijanto; Nilawati Fiernaningsih; Widjanarko Widjanarko; zakiyah Irfin; Maskur Maskur; Imam Saukani
SELAPARANG: Jurnal Pengabdian Masyarakat Berkemajuan Vol 8, No 4 (2024): December
Publisher : Universitas Muhammadiyah Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31764/jpmb.v8i4.27232

Abstract

Abstrak Industri sari buah Mulyasari mengalami kesenjangan antara kapasitas produksi dan permintaan pasar yang mencapai lebih dari 53 dus per hari, yang akan semakin meningkat jika sertifikasi BPOM dan merek dagang resmi diperoleh. Kondisi ini dapat berdampak pada meningkatnya tuntutan konsumen yang belum diimbangi dengan kapasitas produksi optimal serta risiko higienitas produk dan kecelakaan kerja pada sistem operasi yang masih manual. Program pengabdian ini bertujuan untuk mengoptimalkan sistem produksi Mulyasari melalui Rekayasa Semi Otomasi Proses Produksi pada sistem produksi yang sudah ada (sistem 01) dan membangun satu sistem baru. Mitra, yang berjumlah beberapa karyawan tetap dan karyawan baru, dilibatkan dalam pelatihan dan pendampingan untuk mengoperasikan sistem semi otomatis ini. Hasilnya, mitra berhasil menerapkan sistem baru dengan tingkat pencapaian 87% dari target kapasitas, cukup untuk memenuhi permintaan saat ini. Higienitas produk meningkat karena hanya proses pengupasan dan pencucian yang masih manual, dan risiko kecelakaan kerja berkurang. Penerapan sistem ini mendukung ergonomi yang lebih baik dan keselamatan karyawan, serta membuka potensi bagi mitra untuk memperluas pangsa pasar. Kata kunci: sistem operasi produksi; proses produksi; rekayasa semi otomasi. AbstractThe Mulyasari fruit juice industry is experiencing a gap between production capacity and market demand of more than 53 boxes per day, which will further increase if BPOM certification and an official trademark are obtained. This condition can have an impact on increasing consumer demands which have not been balanced with optimal production capacity as well as the risk of product hygiene and work accidents in operating systems that are still manual. This service program aims to optimize Mulyasari's production system through Production Process Semi-Automation Engineering on the existing production system (system 01) and building a new system. Partners, consisting of several permanent employees and new employees, are involved in training and mentoring to operate this semi-automatic system. As a result, partners successfully implemented the new system with an achievement rate of 87% of the capacity target, sufficient to meet current demand. Product hygiene increases because only the peeling and washing processes are still manual, and the risk of work accidents is reduced. Implementation of this system supports better ergonomics and employee safety, as well as opening up the potential for partners to expand market share. Keywords: production operating system; production process; semi-automation engineering.
Sosialisasi dan pelatihan administrasi persuratan untuk warga melalui pemanfaatan SIMBEROD dan penguatan kapasitas perangkat desa di Desa Tulusbesar Kecamatan Tumpang Kabupaten Malang Maskur Maskur; Muhammad Afif Hendrawan; Yosi Afandi; Nilawati Fiernaningsih; Pudji Herijanto; Septian Enggar Sukmana
SELAPARANG: Jurnal Pengabdian Masyarakat Berkemajuan Vol 8, No 4 (2024): December
Publisher : Universitas Muhammadiyah Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31764/jpmb.v8i4.27383

Abstract

AbstrakDesa Tulusbesar, Kecamatan Tumpang, Kabupaten Malang menghadapi tantangan dalam pengelolaan administrasi persuratan yang belum optimal, khususnya dalam hal ketersediaan sistem yang efisien dan kemampuan perangkat desa dalam mengelola surat-menyurat. Hal ini berdampak pada efektivitas pelayanan kepada masyarakat yang sering kali menjadi lambat dan kurang terorganisir. Kegiatan pengabdian ini bertujuan untuk meningkatkan kualitas administrasi persuratan desa melalui sosialisasi dan pelatihan pemanfaatan Sistem Informasi Berbasis Digital (SIMBEROD) serta penguatan kapasitas perangkat desa. Metode yang digunakan meliputi identifikasi kebutuhan, sosialisasi system informasi SIMBEROD kepada warga dan perangkat desa, pelatihan teknis dalam mengoperasikan SIMBEROD, penguatan kapasitas perangkat desa dan monitong dan evaluasi kegiatan. Hasil kegiatan menunjukkan bahwa penerapan SIMBEROD mampu meningkatkan efisiensi pengelolaan surat, mempercepat proses pelayanan, dan mengurangi risiko kesalahan administrasi. Pembahasan juga mengungkapkan tantangan terkait adopsi teknologi oleh perangkat desa yang memiliki keterbatasan dalam literasi digital, yang dapat diatasi melalui pelatihan berkelanjutan. Sebagai saran, desa diharapkan untuk terus melakukan evaluasi berkala terhadap sistem yang digunakan dan mengadakan pelatihan tambahan guna memperkuat keterampilan perangkat desa dalam memanfaatkan teknologi informasi. Kegiatan ini diharapkan dapat menjadi model bagi desa lain dalam meningkatkan kualitas pelayanan administrasi melalui pemanfaatan teknologi digital yang tepat guna. Kata kunci: sistem informasi; perangkat desa; pelatihan; pelayanan; administrasi. AbstractTulusbesar Village, Tumpang Subdistrict, Malang District faces challenges in managing its correspondence administration, particularly in terms of the availability of an efficient system and the ability of village officials to manage correspondence. This has an impact on the effectiveness of services to the community, which often become slow and less organized. This community service activity aims to improve the quality of village correspondence administration through socialization and training on the use of Digital Based Information System (SIMBEROD) as well as strengthening the capacity of village officials. The methods used include identification of needs, socialization of the SIMBEROD information system to residents and village officials, technical training in operating SIMBEROD, capacity building of village officials and monitoring and evaluation of activities. The results showed that the implementation of SIMBEROD was able to improve the efficiency of mail management, speed up the service process, and reduce the risk of administrative errors. The discussion also revealed challenges related to technology adoption by village officials who have limitations in digital literacy, which can be overcome through continuous training. As a suggestion, the village is expected to continue to conduct periodic evaluations of the system used and conduct additional training to strengthen the skills of village officials in utilizing information technology. This activity is expected to serve as a model for other villages in improving the quality of administrative services through the use of appropriate digital technology. Keywords: information systems; village officials; training; services; administration.
Co-Authors Abdul Waris Abdullah Helmy Achmad Fauzi Achmad Zaini Ade Nurhidayat Nasution Afandi, Yosi Ahmad Fauzi Ahmad Miftakh Ahmad Salam Rahim Akhyar Basyir Alfin Maulana Ali Sofyan Kholimi Andi Mochlis Rachmanu Andriansyah, Faiz Rizky Ane Fany Novitasari Anisah Rahmatul Laily Anna Widayani Aprilia Indi Prastika Audrey Berlian Noormasari Ayu Puji Lestari Baroroh Lestari Bayu Tri Sadewo Candra Bella Vista Damar Arya Pradhipta Deny Qutara Putra Drs. Joko Samboro Evi Dwi Wahyuni Evi Suwarni, Evi Farida Akbarina Faudina Permatasari Fauzi Ahmad Gunawan Budiprasetyo Gusti Alfian M. P Hendrawan, Muhammad Afif Heru Utomo Imam Saukani Ismanto Ismanto Joni Dwi Pribadi Joni Pribadi Lailatul Husniah Lilies Nur Aini Lina Gustaria Fillinanti Diah Saputri Lintang Pratama Ludfi Djajanto Lukito Prasetyo Mahmudatul Himma Mahmudatul Himmah Moch Zawaruddin Abdullah Mohammad Agung Alifferiza Maulana Mohammad Maskan Muhammad Amin Muhammad Baitul Askha Musthofa Hadi Nilawati Fiernaningsih Nirindra Primavera Dirga Nugraha Nur Hayatin Nur Tahyudin Nurfauziah, Suci Nurtjahjani, Fullchis Nuryasin, Ilyas Prima Beauty Kartikasari Pudji Herijanto Pudji Herijanto Puput Ammalyah Rachma Bhakti Utami Rifki Pujiansyah Suropaty Rinanza Zulmy Alhamri, Rinanza Zulmy Rizky Heriawan Prayogo Tanjung Sanita Dhakirah Septa Hariyanto Septian Enggar Sukmana Sindy Dwi Ariska Sukma Putri Yoshanti Hadisurya Toga Aldila Cinderatama Tri Afirianto Tri Afirianto Tuti Tia Wicaksono, Galih Wasis Widjanarko Widjanarko Wildan Soeharso Wildan Suharso Win Narasuci Yessy Yuliana Amalia Yoppy Yunhasnawa Yuda Munarko Yulis Nurul Aini zakiyah Irfin Zamah Sari