Claim Missing Document
Check
Articles

Found 23 Documents
Search

Pengaruh Kualitas Kehidupan Kerja dan Determinasi Diri Terhadap Keterikatan Kerja Karyawan pada PT. Torabika Eka Semesta Tangerang Yanthi Meitry Gunawan; Lena Erdawati
Simposium Nasional Mulitidisiplin (SinaMu) Vol 2 (2020): Simposium Nasional Multidisiplin (SinaMu)
Publisher : Universitas Muhammadiyah Tangerang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (224.947 KB) | DOI: 10.31000/sinamu.v2i0.3564

Abstract

Tujuan dari penelitian ini adalah untuk mengetahui pengaruh kualitas kehidupan kerja dan determinasi diri terhadap keterikatan kerja karawan pada PT. Torabika Eka Semesta Tangerang. Jenis penelitian ini adalah penelitian kuantitatif asosiatif. Sample dalam penelitian ini berjumlah 66 karyawan, dengan objek penelitian di PT. Torabika Eka Semesta Tangerang. Pengumpulan data primer diperoleh dari observasi, interview dan penyebaran kuesioner. Metode yang dipakai dalam penelitian ini adalah Analisis Deskriptif, Uji Validitas, Uji Reliabilitas, Uji Asumsi Klasik, Regresi Linier Berganda, Analisis Korelasi Berganda, Koefisien Determinasi, Uji t dan Uji F. Secara simultan bahwa terdapat pengaruh yang signifikan antara kualitas kehidupan kerja (X1) dan determinasi diri (X2) terhadap keterikatan kerja karyawan (Y) di PT. Torabika Eka Semesta Tangerang. Dengan nilai koefisien determinasi sebesar 63,8, % dan sisanya 36,2% dipengaruhi oleh faktor lain yang tidak diteliti.
PENGARUH REPUTASI DAN KEPERCAYAAN PASIEN TERHADAP KEPUASAN DAN LOYALITAS PASIEN RAWAT JALAN BPJS DI RUMAH SAKIT ANNISA KOTA TANGERANG Eneng Wiliana; Lena Erdawati; Yanthi Meitry Gunawan
Prosiding Simposium Nasional Multidisiplin (SinaMu) Vol 1 (2019): Simposium Nasional Multidisiplin (SinaMu)
Publisher : Universitas Muhammadiyah Tangerang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31000/sinamu.v1i0.2125

Abstract

Health services in the hospital today can be done independently or through BPJS financing in the form of outpatient service activities, inpatient services and emergency care services that include medical services and medical support. The purpose of this research is to know and analyze the influence of reputation and confidence in the satisfaction and loyalty of BPJS patients at Annisa Hospital in Tangerang City. The research plan used is Explanatory Research which describes the causal relationship between research variables through the hypothesis testing the data collection techniques used are observation methods, interviews and questionnaires. Related to reputation, relational quality, customer satisfaction trust and customer loyalty. Where the sample used is an outpatient as many as 100 respondents with a questionnaire containing 48 question items. The analysis technique used is Path Analysis. The results showed that there was a strong relationship between trust in patient satisfaction compared to reputation, where both independent variables, reputation and trust had a positive and significant influence on Patient satisfaction and loyalty.Keywords: Reputation, trust, satisfaction, loyalty, BPJS patients
Teknologi Informasi Dan Dampaknya Pada Kinerja Pegawai BPR Di Propinsi Banten Lena Erdawati; Dian Esha
Prosiding Seminar Nasional Unimus Vol 1 (2018): Hilirisasi & Komersialisasi Hasil Penelitian dan Pengabdian Masyarakat untuk Indonesia
Publisher : Universitas Muhammadiyah Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Pemanfaatan teknologi informasi tidak lepas dari dunia perbankan, hal ini terkait dengan penggunaan saranakomputer,telekomunikasi dan sarana elektronis lainnya yang digunakan dalam pengolahan data keuangan danatau pelayanan jasa perbankan. Penelitian ini bertujuan mengetahui pengaruh faktor sosial,  kesesuaian tugas,konsekuensi jangka panjang terhadap pemanfaatan teknologi informasi serta dampaknya terhadap kinerjapegawai pada Bank  Perkreditan Rakyat Di Propinsi Banten. Bentuk analisis statistik yang digunakan adalahanalisis regresi linier berganda dengan metode Ordinary Least Square. Penelitian ini dilaksanakan pada  Bank Perkreditan Rakyat Di Propinsi Banten, dengan waktu penelitian selama lima bulan. Populasi target dalampenelitian ini adalah  Bank  Perkreditan Rakyat Di Propinsi Banten, sedangkan populasi terjangkau adalah10Bank  Perkreditan Rakyat Di Propinsi Banten yang masing-masing diambil sebanyak  10 responden. Teknikpengambilan sampel menggunakan teknik sampel acak terstratifikasi (stratified random sampling), yaknimengambil sampel secara acak proporsional dari masing-masing kelompok yang ada di masing-masing Bank Perkreditan Rakyat Di Propinsi Banten. Dari hasil penelitian diperoleh hasil bahwa secara parsial maupunsimultan   faktor sosial, kesesuaian tugas dan konsekuensi jangka panjang berpengaruh terhadap pemanfaatanteknologi informasi. Serta pemanfaatan teknologi informasi berpengaruh terhadap kinerja pegawai BankPerkreditan Rakyat di Propinsi Banten.
Edukasi Literasi Keuangan Digital Bagi Masyarakat RW 14 Kelurahan Uwung Jaya Kecamatan Cibodas Kota Tangerang Siti Asriah Immawati; Lena Erdawati; Rosyid Rosyid
Kegiatan Positif : Jurnal Hasil Karya Pengabdian Masyarakat Vol. 2 No. 3 (2024): September : Kegiatan Positif : Jurnal Hasil Karya Pengabdian Masyarakat
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/kegiatanpositif.v2i3.1220

Abstract

In line with the development of higher information technology, resulting in people easily accessing all information, especially in shopping online, investing online, making online loans and gambling online, this certainly requires strong household financial management. Conducting digital financial literacy education in the community is one solution to reduce the impact of errors due to improper management and to reduce the gap between understanding financial literacy and financial inclusion in the community. With the delivery of digital financial literacy education, it is hoped that the community will be able to manage household finances wisely.
PELATIHAN PEMANFAATAN MEDIA SOSIAL SEBAGAI PELUANG USAHA PADA UKM DI PULAU HARAPAN, KEP. SERIBU, JAKARTA Purwaningsih, Nining; Lena Erdawati; Dede Sunaryo; Metha Dwi Apriyanti; Andi Kusuma Negara
JURNAL ABDIMAS PLJ Vol. 4 No. 1 (2024): JURNAL ABDIMAS PLJ, Juli 2024
Publisher : POLITEKNIK LP3I JAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34127/japlj.v4i1.1171

Abstract

Social media is now widely used in almost all companies, the reason is to reach consumers more quickly, easily and widely. Social media (Instagram, Whatsapp, Facebook, etc.) is part of digital marketing, namely product marketing efforts using digital media and internet networks. The change in marketing behavior from conventional to digital is not balanced by the existence of SMEs that use digital marketing, even though SMEs are believed to be able to stimulate the Indonesian economy. The methods used in this community service activity are training, lectures and questions and answers, and discussions. The result of this activity is to provide several solutions to be able to look for new business opportunities to maintain business continuity, namely utilizing social media. Apart from that, increasing digital marketing knowledge and increasing knowledge regarding the use of WhatsApp business social media as a sales promotion media. The conclusion of this activity is very useful for SMEs in providing suggestions, especially regarding digital marketing strategies.
Analisis Peran Artificial Intelligence dan Kualitas Data terhadap Efisiensi Proses Bisnis dan Akurasi Pengambilan Keputusan pada Startup Digital di Jakarta Arohman Arohman; Lena Erdawati; Bayu Malikhul Askhar; Riska Riska; Muhammad Abdul Rosid
Jurnal Multidisiplin West Science Vol 5 No 05 (2026): Jurnal Multidisiplin West Science
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/jmws.v5i05.3490

Abstract

Studi ini bertujuan untuk menganalisis peran Kecerdasan Buatan (AI) dan kualitas data terhadap efisiensi proses bisnis dan akurasi pengambilan keputusan pada startup digital di Jakarta. Dengan menggunakan pendekatan kuantitatif, data dikumpulkan dari 150 karyawan dan manajer perusahaan startup digital melalui pengambilan sampel bertujuan dan diukur menggunakan kuesioner skala Likert lima poin. Data dianalisis menggunakan Structural Equation Modeling–Partial Least Squares (SEM-PLS 3). Hasil menunjukkan bahwa Kecerdasan Buatan dan kualitas data memiliki pengaruh positif dan signifikan terhadap efisiensi proses bisnis dan akurasi pengambilan keputusan. Kualitas data ditemukan memiliki pengaruh terkuat terhadap akurasi pengambilan keputusan, sementara Kecerdasan Buatan secara signifikan meningkatkan efisiensi operasional melalui otomatisasi dan sistem pendukung analitis. Studi ini menyimpulkan bahwa implementasi AI yang efektif dan manajemen data berkualitas tinggi sangat penting untuk meningkatkan kinerja operasional dan pengambilan keputusan strategis pada startup digital.
THE EFFECT OF ESG DISCLOSURE, LIQUIDITY, AND PROFITABILITY ON FIRM VALUE: THE MODERATING ROLE OF DIVIDEND POLICY Najma Kamilah Rizkianti; Lena Erdawati
International Journal of Accounting, Management, Economics and Social Sciences (IJAMESC) Vol. 4 No. 3 (2026): June
Publisher : ZILLZELL MEDIA PRIMA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61990/ijamesc.v4i3.779

Abstract

This study investigated the effect of Environmental, Social, and Governance (ESG) Disclosure, Liquidity, and Profitability on Firm Value, with dividend policy as a moderating variable, in food and beverage manufacturing companies listed on the Indonesia Stock Exchange during the 2020–2024 period. A quantitative associative approach was employed, and the sample was selected using purposive sampling, yielding 29 firms and 145 panel data observations. Data analysis was conducted using moderated regression analysis with EViews 13, and the fixed effect model was identified as the best-fitting model. The findings revealed that environmental, social, and governance disclosure and liquidity did not significantly influence firm value, whereas profitability demonstrated a positive and significant effect. Furthermore, dividend policy failed to moderate the relationships between environmental, social, and governance disclosure, liquidity, and profitability with firm value, indicating that dividend policy did not function as a moderating variable in this context. These results highlighted the limited role of environmental, social, and governance disclosure and liquidity in enhancing firm value within the food and beverage sector, while profitability remained a key determinant. The absence of moderation by dividend policy suggested that firm value in this industry was more directly shaped by operational performance rather than dividend distribution strategies. This study contributed empirical evidence from an emerging market perspective and offered practical implications for corporate managers and investors in formulating value-enhancing strategies.
PENDAMPINGAN PENGELOLAAN SDM INKLUSIF UNTUK MENINGKATKAN KINERJA BISNIS HOMESTAY DI DESA WISATA BANTARAGUNG Nining Purwaningsih; Andi Kusuma Negara; Lena Erdawati; Yanthi Meitry Gunawan; Metha Dwi Apriyanti
JURNAL ABDIMAS PLJ Vol. 6 No. 1 (2026): JURNAL ABDIMAS PLJ, Juli 2026
Publisher : POLITEKNIK LP3I JAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34127/japlj.v6i1.2361

Abstract

The development of inclusive-based tourism villages is a crucial strategy in sustainable local economic development. Bantaragung Tourism Village has great potential in the homestay accommodation sector, but its management still faces challenges related to limited capacity and inclusive Human Resources (HR) governance—particularly the involvement of vulnerable groups, women, and local youth. This Community Service/Research aims to assist homestay owners and managers in Bantaragung Tourism Village in implementing inclusive HR management to boost their business performance. The method used is Asset-Based Community Development (ABCD) through a series of stages including socialization, excellent service training (hospitality), fair work division workshops, and direct mentoring (on-site mentoring). The results of the mentoring show an average increase in the capacity of understanding inclusive HR management of 83.3% related to the importance of inclusivity in operational services. The implementation of inclusive HR has been proven to optimize role division, improve guest service standards, and foster an adaptive work environment. This positive impact leads to an increase in homestay business performance, as indicated by a 50% Understanding of the Concept of Inclusivity and positive reviews from tourists. The success of this program confirms that inclusive human resource management is not just a social responsibility, but a strategic business strategy that can increase the competitiveness of accommodation in tourist villages.
PENINGKATAN LITERASI KEUANGAN PELAKU UMKM MELALUI SEMINAR BISNIS DI KAWASAN CIPONDOH KOTA TANGERANG Ivan Erlangga; Naysya Indriamy; Miftha Aulia Rahma; Ika Ismatul Hawa; Silvia Athikasuri; Eka Indah Trisnawati; Lena Erdawati
Jurnal Pengabdian Masyarakat Ekonomi dan Bisnis Digital Vol. 3 No. 2 (2026): Juni
Publisher : Yayasan Nuraini Ibrahim Mandiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70248/jpmebd.v3i2.4018

Abstract

Rendahnya literasi keuangan pelaku Usaha Mikro, Kecil, dan Menengah (UMKM) menjadi kendala struktural yang menghambat pertumbuhan dan daya tahan usaha. Kegiatan pengabdian kepada masyarakat ini bertujuan meningkatkan pemahaman pengelolaan keuangan pelaku UMKM informal di kawasan Cipondoh, Kota Tangerang, melalui Seminar Bisnis berformat ceramah interaktif, diskusi, dan studi kasus. Kegiatan diikuti oleh 20 peserta yang terdiri dari pelaku usaha mikro informal, wirausaha pemula, dan mahasiswa. Desain evaluasi menggunakan pre-test dan post-test berbasis kuesioner 20 item skala Likert lima poin yang mencakup enam dimensi pengelolaan keuangan, dengan analisis Uji Wilcoxon Signed Rank Test. Hasil menunjukkan peningkatan skor rata-rata dari 31,1 menjadi 84,3 (naik 170,7%) dan terkonfirmasi signifikan secara statistik (W = 0; p = 0,000088; r = 0,97). Dimensi Pengelolaan Arus Kas mencatat peningkatan tertinggi (212,7%). Temuan ini mengindikasikan bahwa intervensi seminar satu sesi yang partisipatif dan aplikatif efektif meningkatkan literasi keuangan UMKM dalam konteks masyarakat semi-perkotaan, meski memerlukan pendampingan lanjutan untuk menjamin keberlanjutan perubahan perilaku. Temuan ini berimplikasi bahwa pendekatan seminar berbasis andragogi dapat menjadi model intervensi yang replikatif untuk memperkuat kapasitas UMKM informal, khususnya dalam mengakses dan menerapkan pengetahuan keuangan sebagai fondasi daya saing dan keberlangsungan usaha jangka panjang.
The Impact of Corporate Governance, Technology-Based Risk Management, and Reporting Transparency on Investor Confidence in Indonesia's Technology Industry Lena Erdawati; Ahmad Eko Saputro; Yanti Arnilis; Sri Juminawati; Eko Sudarmanto
West Science Interdisciplinary Studies Vol. 4 No. 01 (2026): West Science Interdisciplinary Studies
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/wsis.v4i01.2590

Abstract

This study investigates the impact of corporate governance, technology-based risk management, and reporting transparency on investor confidence in the Indonesian technology industry. Employing a quantitative research design, data were collected from 135 respondents with experience and knowledge related to investment and technology-based firms in Indonesia using a structured questionnaire measured on a Likert scale. The data were analyzed using Structural Equation Modeling–Partial Least Squares (SEM-PLS 3) to examine the relationships among the proposed constructs. The results reveal that corporate governance has a positive and significant effect on investor confidence, indicating that effective governance mechanisms enhance trust and reduce perceived agency problems. Technology-based risk management is also found to positively influence investor confidence, suggesting that the adoption of digital tools and systems for risk identification and mitigation signals organizational resilience and preparedness. Furthermore, reporting transparency demonstrates the strongest positive effect on investor confidence, emphasizing the critical role of clear, accurate, and timely disclosure in reducing information asymmetry. Collectively, the findings suggest that strengthening governance practices, leveraging technology in risk management, and improving reporting transparency are essential strategies for enhancing investor confidence and supporting sustainable growth in Indonesia’s technology sector. This study contributes to the literature on corporate governance and investment behavior in emerging markets and offers practical insights for managers, regulators, and investors.