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Amin Tohari
Universitas Nusantara PGRI Kediri
Religion Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Medicine & Pharmacology Public Health Social Sciences Other

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Journal : Jurnal Ekonomi, Bisnis dan Manajemen

 1 
Analisis Metode Balanced Scorecard Sebagai Pengukuran Kinerja Puskesmas Prambon Awalanty, Aprilia Putri; Linawati, Linawati; Tohari, Amin
Jurnal Ekonomi, Bisnis dan Manajemen Vol. 3 No. 3 (2024): September : Jurnal Ekonomi, Bisnis dan Manajemen (EBISMEN)
Publisher : FEB Universitas Maritim Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58192/ebismen.v3i3.2428

Abstract

This research is in the background that a balanced scorecard is a management system used to implement strategies, evaluate performance not only from financial aspects, but also involving non-financial aspects. In addition, a balanced scorecard is used to convey the company's vision, strategy, and performance expectations. The purpose of this study is to analyze the performance of the Prambon Health Center seen using the balanced scorecard method. This research uses a descriptive quantitative approach and is conducted at the Prambon Health Center. The results of this study show that the performance of the Prambon Health Center is measured by the balanced scorecard method from a financial perspective on the economic and efficiency ratios in 2021 to 2023 showing good results, and on the effectiveness ratio seen in 2021 to 2023 showing poor results. From a customer perspective, measured using customer satisfaction from 2021 to 2023, it shows good results. From an internal business perspective measured using the ALOS indicator seen from 2021 to 2023 shows good results, The BOR indicator seen in 2021 to 2023 shows poor results, the TOI indicator seen in 2021 to 2023 shows poor results, and the BTO indicator seen in 2021 to 2023 shows good results. The conclusion from the data analysis from the Prambon Health Center measured using a balanced scorecard for the period from 2021 to 2023 is always increasing every year. In 2021 it showed quite good results, in 2022 it showed good results, and in 2023 it showed good results.
Co-Authors A Panyame, Azkal Osama Abdurrakhman Prasetyadi, Abdurrakhman Adhe Julistira Adiatma Adiatma aeri rahmad Affandi, Nur Kholik Al-Hijry, Hilwa Shabrina Amalia Sholihah, Rizki Ambar Yoganingrum Amilia Nanda Putri Lestari Andi Kurniawan Andy Kurniawan Andy Kurniawan, Andy Anggraini, Dian Ayu Tria Arivia Fridasari Athaya Julie Kuswanto Awalanty, Aprilia Putri Ayu Agustina Sari Ayu Septi Fauzi, Diah Badrus Zaman Badrus Zaman Bambang Widjanarko Otok Basthoumi Muslih Bella Dwi Jayanti Candra, Nadyla Alfiena Citra Cerya Mulya Dewi Diah Nurdiwaty Dian Kusumaningtyas Dodi Kusuma Hadi Soejoko Dyah Ayu Paramitha Elviana Novita Effendi Erna Puspita Evita Noviani Faisal, Ali Faisol Faisol Faisol FAJAR SETIAWAN Fanya Putri Cahyani Febriandirza, Arafat Ferdy Bagas Cahyono Fine Ferda Sella Putri Furkon, Sohib Abdul HERY PURNOMO Hesti Istiqlaliyah Indrawati, Ariani Indri Juwita Asmara Khoiriyah , Wihdatul Khoiriyah, Wihdatul Khusnatussalwa, Naela Liana linawati linawati Linawati Linawati Linggarsari, Ovi M. Qoirul Jazik Amruroh Maf'ulatul Fa'ida Mar'atus solikah Maria Florentina Meze Maria Siti Yulaekah Meilani, Anasya Dinda Mirnawati Mirnawati Muhammad Hendriawan Muhammad Yudhi Rezaldi, Muhammad Yudhi Nadya Tri Arinda Prayogy, Mia Dwi Puji Astuti Puji Astuti Pungky Indah Dyah Shavitri Puspita, Erna Putra, Zidan Vito Ariesma Putri Rizki Nurjanah Putri, Rizkiya Anisyah Putu Lokantara Ramadhan, Dafa Ramadhani, Reihan Renata, Felicia RESTIN MEILINA Riska Ulfa Wulandari Sani Widuri Sari, Dewi Mayang SIAGIAN, AL HAFIZ AKBAR MAULANA SIGIT PUJI WINARKO Sigit Wisnu Setya Bhirawa Siti Azizah Siti Chotimah Solikah, Mar atus solikah, mar'atus Solikah, Mar’atus Sri Widiawati , Hestin Sugeng Sugeng Sugeng Sugeng Sugeng Sugeng Sugeng Sugeng Syamsul Alam, Syamsul Vilda Saputri Weninda Rizky Amelia Widiawati, Hestin Sri Wildan Saugi Yanti, Nelma