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All Journal Jurnal Bina Praja Cakrawala: Jurnal Litbang Kebijakan Jurnal Ilmiah Tata Sejuta STIA Mataram Valid Jurnal Ilmiah Journal of Research in Business, Economics, and Education GANDRUNG: Jurnal Pengabdian Kepada Masyarakat Jurnal Pengabdian UNDIKMA Jurnal Biosense Nakhoda: Jurnal Ilmu Pemerintahan Nusantara Hasana Journal Prosiding Konferensi Nasional PKM-CSR Jurnal Pengabdian Masyarakat: BAKTI KITA JAMIN Jurnal Kompetitif : Media Informasi Ekonomi Pembangunan, Manajemen dan Akuntansi International Journal of Social Sciences and Humanities NJMS
Fathurrahman Fathurrahman
Universitas Islam Al-Azhar
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Biochemistry, Genetics & Molecular Biology Control & Systems Engineering Decision Sciences, Operations Research & Management Dentistry Economics, Econometrics & Finance Education Environmental Science Health Professions Immunology & microbiology Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Medicine & Pharmacology Nursing Physics Public Health Social Sciences Other

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GAMBARAN MANAJEMEN LIMBAH ARSIP PADAT PADA FASILITAS PELAYANAN RAWAT JALAN DI PUSKESMAS KARANG TALIWANG KOTA MATARAM TAHUN 2024 Zaori, Sopian; Slamet Mardiyanto Rahayu; Fathurrahman; Muhammad Habibullah Aminy; Lale Ajeng Khalifatun Wardani; Muhammad Aditya Rachman
Nusadaya Journal of Multidiciplinary Studies Vol. 1 No. 7 (2024): Nusadaya Journal of Multidiciplinary Studies, September 2024
Publisher : LPPM, Akademi Administrasi Rumah Sakit Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.66294/njms.v1i7.51

Abstract

Based on the results of research at the Karang Taliwang Community Health Center, the solid medical waste management process goes through several stages, namely starting from selecting and storing medical waste according to the type in each room at the Karang Taliwang Community Health Center, transporting solid medical waste to a temporary shelter is carried out every day after working hours, then the collection or temporary storage is in a warehouse within the community health center which is located far from the reach of the public so that it does not endanger the people who visit, for the final stage, namely disposal to the final location which will be carried out by parties who collaborate with the Community Health Center. from PT Artama Sentosa who came to the Health Center to transport them to the final management site. The results of the research show that the management of medical solid waste at community health centers has met the standards according to the Regulation of the Minister of Health of the Republic of Indonesia Number 18 of 2020 Management of Medical Waste for Regional-Based Health Service Facilities.
GAMBARAN PELAYANAN ADMINISTRASI RAWAT JALAN PADA PASIEN BPJS DI PUSKESMAS SANTONG TAHUN 2024 Muhaemin, Dody; Muhammad Habibullah Aminy; Slamet Mardiyanto Rahayu; Fathurrahman; Lale Ajeng Khalifatun Wardani; Muhammad Aditya Rachman
Nusadaya Journal of Multidiciplinary Studies Vol. 1 No. 7 (2024): Nusadaya Journal of Multidiciplinary Studies, September 2024
Publisher : LPPM, Akademi Administrasi Rumah Sakit Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.66294/njms.v1i7.52

Abstract

The administrative service process at the Santong Community Health Center (Puskesmas) has been carried out in accordance with established Standard Operating Procedures (SOPs). BPJS patients follow a process from obtaining a queue number, registering at the counter with document verification, and then being directed to the designated clinic. The e-Puskesmas system has been used for electronic input and processing of medical records, which helps expedite service delivery. Administrative services are considered quite reliable and systematic, but technical challenges persist, such as e-Puskesmas network disruptions, power outages, and patients not carrying their identity cards or active BPJS cards. This causes delays in service, although staff strive to provide services according to procedures. Administrative and medical records staff demonstrate a friendly, polite, and responsive attitude when dealing with patients, including when administrative challenges arise. They also provide easy-to-understand explanations and demonstrate concern, especially for elderly patients or those experiencing difficulties. Facilities such as computers, printers, smart TVs, an electronic queuing system, and other documentation tools support smooth service delivery. However, a backup system is not yet in place to anticipate disruptions that could disrupt the digitalization of the administration process.
ANALISIS PENGARUH WAKTU TUNGGU DAN KEPUASAN TERHADAP MINAT BERKUNJUNG KEMBALI PASIEN DI PUSKESMAS EYAT MAYANG KABUPATEN LOMBOK BARAT TAHUN 2024 Nisa, Hairun; Muhammad Habibullah Aminy; Slamet Mardiyanto Rahayu; Fathurrahman; Lale Ajeng Khalifatun Wardani
Nusadaya Journal of Multidiciplinary Studies Vol. 1 No. 7 (2024): Nusadaya Journal of Multidiciplinary Studies, September 2024
Publisher : LPPM, Akademi Administrasi Rumah Sakit Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.66294/njms.v1i7.53

Abstract

This study was motivated by the fluctuation in the number of general patient visits to the Eyat Mayang Community Health Center in West Lombok Regency over the past five years, indicating potential problems in service quality. The decrease in the number of visits from 3432 in 2022 to 1966 in 2024 indicates the need for an evaluation of the factors influencing patients' willingness to return to the health center. Two important factors suspected to have an influence are waiting time and patient satisfaction. This study aims to analyze the influence of these two factors on patients' willingness to return for visits. The objectives of this research are to analyze the partial influence of waiting time on patient return visits, to analyze the partial influence of patient satisfaction on return visits, and to analyze the simultaneous influence of waiting time and patient satisfaction on return visits. This study uses a quantitative method with an associative approach. A sample of 30 general patients at the Eyat Mayang Community Health Center was selected using accidental sampling. Data were collected using a questionnaire measuring waiting time, patient satisfaction, and willingness to return for visits. Data analysis was performed using multiple linear regression, preceded by classical assumption tests (normality, multicollinearity, and heteroscedasticity). Hypothesis testing was performed using the t-test (partial), F-test (simultaneous), and R-square test. Descriptive analysis shows that the majority of respondents were aged 17-25 years, had a high school education, and were male. The results of the multiple linear regression test show that the overall regression model is not significant (p-value > 0.05). Although the R-square of 0.481 shows that waiting time and satisfaction explain 48.1% of the variance in return visits, the influence of these two variables, both partially and simultaneously, on patient return visits is not statistically significant. This indicates that there are other factors that more dominantly influence patients' willingness to return to the Eyat Mayang Community Health Center. Classical assumption tests were met.
PENGARUH PELAYANAN TERHADAP TINGKAT KEPUASAN PELANGGAN DI APOTEK ARFATHAN FARMA TAHUN 2024 Andriana, Yuni; Muhammad Habibullah Aminy; Slamet Mardiyanto Rahayu; Fathurrahman; Lale Ajeng Khalifatun Wardani
Nusadaya Journal of Multidiciplinary Studies Vol. 1 No. 7 (2024): Nusadaya Journal of Multidiciplinary Studies, September 2024
Publisher : LPPM, Akademi Administrasi Rumah Sakit Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.66294/njms.v1i7.54

Abstract

This study shows that service has a significant influence on customer satisfaction at Arfathan Farma Pharmacy. The results of statistical tests prove that good service significantly increases customer satisfaction, with a significance value of 0.000 and a ttest of 3.986. In addition, each one-unit increase in service can increase customer satisfaction by 0.606 units. However, service only contributes 24.9% to customer satisfaction, while the remaining 75.1% is influenced by other factors such as price, product quality, facility comfort, employee friendliness, pharmacy location, and customer personal factors that were not examined in this study.
ANALISA PENERAPAN INVENTARISASI BARANG MASUK & KELUAR DALAM MEMINIMALISIR TERJADINYA KESALAHAN SELAMA STOCK OPNAME DI TOKO VIOLETA STORE MATARAM MALL TAHUN 2024 Safitri, Juliana; Slamet Mardiyanto Rahayu; Fathurrahman; Muhammad Habibullah Aminy; Lale Ajeng Khalifatun Wardani; Muhammad Aditya Rachman
Nusadaya Journal of Multidiciplinary Studies Vol. 1 No. 8 (2024): Nusadaya Journal of Multidiciplinary Studies, October 2024
Publisher : LPPM, Akademi Administrasi Rumah Sakit Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.66294/njms.v1i8.56

Abstract

Inventory activities are an essential process in company asset management, encompassing the systematic collection and recording of data on goods. One of the main activities in inventory management is stock opname, which involves physical inspection of goods to match administrative records with the actual condition of the inventory. This study aims to analyze how the recording of incoming and outgoing goods can minimize errors during the stock opname process at Violeta Store, Mataram Mall. The study uses a descriptive method with a qualitative approach through observation, documentation, and interviews conducted over one week. The results show that the inventory system is still done manually, although it follows the company's Standard Operating Procedures (SOP) consistently. However, human error frequently occurs due to a lack of employee accuracy, and the stock opname process is not always performed on a consistent schedule. Inaccuracies between stock opname results and recorded data are still found. Therefore, the implementation of a digital system, such as barcode usage, is highly recommended to improve accuracy and efficiency in managing inventory data
STUDI PENGARUH KEPEMIMPINAN TRANSFORMASI TERHADAP KINERJA SUMBER DAYA MANUSIA DI PUSKESMAS CAKRANEGARA TAHUN 2024 Abiburrahman; Muhammad Habibullah Aminy; Lale Ajeng Khalifatun Wardani; Slamet Mardiyanto Rahayu; Fathurrahman; Muhammad Aditya Rachman
Nusadaya Journal of Multidiciplinary Studies Vol. 1 No. 8 (2024): Nusadaya Journal of Multidiciplinary Studies, October 2024
Publisher : LPPM, Akademi Administrasi Rumah Sakit Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.66294/njms.v1i8.57

Abstract

Transformational leadership has a positive and significant effect on human resource performance at the Cakranegara Community Health Center. This is evidenced by a significance value of 0.000 (<0.05) and a regression coefficient value of 0.598, indicating that increasing the application of a transformational leadership style can significantly improve HR performance. Furthermore, the R-Square value of 0.503 indicates that more than half of the variation in HR performance can be explained by this leadership style. The remaining 49.7% is likely influenced by other factors such as intrinsic motivation, work environment, reward system, and individual competence. The higher the level of application of transformational leadership, characterized by inspiration, individual attention, subordinate empowerment, and intellectual stimulation, the higher theemployee performance. This finding reinforces the importance of the role of leaders in creating a productive, supportive, and directed work environment in achieving optimal health service goals at the community health center.
GAMBARAN PENGELOLAAN SURAT MENYURAT DI KANTOR DINAS PENDIDIKAN DAN KEBUDAYAAN PROVINSI NUSA TENGGARA BARAT TAHUN 2024 Sapitri, Liza; Lale Ajeng Khalifatun Wardani; Muhammad Habibullah Aminy; Slamet Mardiyanto Rahayu; Fathurrahman; Muhammad Aditya Rachman
Nusadaya Journal of Multidiciplinary Studies Vol. 1 No. 8 (2024): Nusadaya Journal of Multidiciplinary Studies, October 2024
Publisher : LPPM, Akademi Administrasi Rumah Sakit Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.66294/njms.v1i8.58

Abstract

Correspondence management is an essential part of supporting the smooth operation of administrative activities in an institution, including in the Office of the Education and Culture Department of West Nusa Tenggara Province. This study aims to provide a comprehensive description of the management process of incoming and outgoing mail, including receipt, review, recording, disposition, distribution, and follow-up. The method used is descriptive qualitative, with data collection techniques through interviews, observation, and documentation. The results show that correspondence management is carried out using both manual and digital systems, but it is still dominated by the manual system through the use of logbooks and control cards. The correspondence recording process utilizes a correspondence management system to optimize storage space and facilitate document retrieval. Some challenges were identified in the distribution process, such as incorrect recipient addresses and incomplete contact information. Each stage of correspondence management is carried out systematically by the administrative division, with the disposition process handled by the Head of Department and follow-up actions by each relevant division. This study recommends improving the use of digital systems and conducting regular staff training to enhance the efficiency of correspondence management
ANALISIS PENGARUH KEPEMIMPINAN BERBASIS TEKNOLOGI TERHADAP PENINGKATAN KINERJA PEGAWAI DI PUSKESMAS MATARAM Khaeri, Anas; Muhammad Habibullah Aminy; Lale Ajeng Khalifatun Wardani; Slamet Mardiyanto Rahayu; Fathurrahman
Nusadaya Journal of Multidiciplinary Studies Vol. 1 No. 8 (2024): Nusadaya Journal of Multidiciplinary Studies, October 2024
Publisher : LPPM, Akademi Administrasi Rumah Sakit Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.66294/njms.v1i8.59

Abstract

Respondents in this study were predominantly female (63.08%), while males comprised 36.29%. This dominance may reflect the actual population of employees at the Mataram Community Health Center, or indicate that women tend to be more active in survey participation. Despite the disparity in proportions, the representation of both genders still contributes to the diversity of data that supports the objectivity of the analysis. The majority of respondents were in the productive age category (25–44 years), at 78.46%. This age group is considered to be in a socially and economically active period, and generally has understanding and work experience relevant to the research topic. Meanwhile, participation from the age groups under 25 and over 54 was relatively low, which could be due to the limited number or involvement in survey activities. The composition of positions shows that health workers such as midwives and nurses dominate the number of employees, indicating their central role in Community Health Center services. The proportion between civil servants and non-civil servants is relatively balanced for core positions, but strategic or specialist positions are still dominated by civil servants. Meanwhile, non-health positions tend to be filled more by non-civil servants. This shows a fairly clear division of labor between technical and administrative roles.
STUDI TENTANG PENGARUH SUMBER DAYA MANUSIA TERHADAP KINERJA PEGAWAI DI PUSKESMAS CAKRANEGARA Syafrudin; Muhamma Habibullah Aminy; Lale Ajeng Khalifatun Wardani; Slamet Mardiyanto Rahayu; Fathurrahman; Muhammad Aditya Rachman
Nusadaya Journal of Multidiciplinary Studies Vol. 1 No. 9 (2024): Nusadaya Journal of Multidiciplinary Studies, November 2024
Publisher : LPPM, Akademi Administrasi Rumah Sakit Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.66294/njms.v1i9.61

Abstract

Based on the results of statistical analysis conducted in this study, there is a significant influence between Human Resources (HR) on Employee Performance at the Cakranegara Community Health Center. This is proven by: The significance value of the t-test is 0.000, which is smaller than the critical limit of 0.05, so that H₀ is rejected and H₁ is accepted; The regression coefficient value is 0.589, indicating that improving the quality of HR will improve employee performance; and the R Square value is 0.395, which means that 39.5% of the variation in employee performance can be explained by HR factors, while the rest is explained by other factors.
FAKTOR YANG MEMPENGARUHI KUALITAS KEBERSIHAN LINGKUNGAN TERHADAP KENYAMANAN PASIEN RAWAT JALAN DI PUSKESMAS KARANG TALIWANG KOTA MATARAM TAHUN 2024 Muh. Sahiril; Slamet Mardiyanto Rahayu; Muhammad Habibullah Aminy; Lale Ajeng Khalifatun Wardani; Fathurrahman
Nusadaya Journal of Multidiciplinary Studies Vol. 1 No. 9 (2024): Nusadaya Journal of Multidiciplinary Studies, November 2024
Publisher : LPPM, Akademi Administrasi Rumah Sakit Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.66294/njms.v1i9.62

Abstract

Patient perceptions about the quality of environmental cleanliness of the Community Health Center who felt that Environmental Cleanliness was in the good category were 81 people (83.5%), Patient perceptions about environmental cleanliness of the Community Health Center who felt that Environmental Cleanliness was sufficient were 16 people (16.5%). Patients who felt comfortable with the environmental conditions of the Karang Taliwang Community Health Center were 79 people (81.4%). The number of patients who felt uncomfortable with the environmental conditions of the Karang Taliwang Community Health Center was 18 people (18.6%). Based on the results of statistical tests obtained a p value (Asymptotic Significance) Pearson Chi Square = 0.037 <α 0.05 (Significant) which there is a significant relationship between environmental cleanliness quality factors and the comfort of outpatients at the Karang Taliwang Community Health Center. This means that environmental cleanliness quality factors will affect patient comfort, the better the quality of environmental cleanliness of the Community Health Center, the more comfortable the patient feels.
Co-Authors Abiburrahman Ahmad Ridho Hidayat Aidil Fitriana, Imelda Yanti Alvin Juniawan Andiana, Baiq Dewi Lita Andriana, Yuni Ardini, Aufa Baiq Diah Fitasari Baiq Santi Rengganis Diah Meidatuzzahra Dwi Haryanta Endang Retno Wedowati Farah Zihatul F Fungki Sri Rejeki Fungki Sri Rejeki Hairun nisa Hartiwi, Septiani I Putu Septian Adi Prayuda Khaeri, Anas Laili Hurriati Lale Ajeng Khalifatun Wardani Lale Ajeng Khalifatun Wardani Muh. Sahiril Muhaemin, Dody Muhamma Habibullah Aminy Muhammad Habibullah Aminy Musran Munizu Nasir Novida Sari Rachman, Muhammad Aditya Safitri, Julia Safitri, Juliana Sahar Sapitri, Liza Sayuti Sayuti Slamet Mardiyanto Rahayu Suci Emilia Fitri Syafrudin Triana Lidona Aprilani Triana Lidona Aprilani Wanadiatri, Halia Zaori, Sopian Zulfikar Ardiansyah