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THE EFFECT OF SERVICE QUALITY AT CND MEULABOH HOSPITAL ON THE SATISFACTION LEVEL OF INPATIENTS PARTICIPATING IN JKN 2024 Shazia Putri Hazima; Safrizal; Teungku Nih Farisni; Perry Boy Chandra Siahaan; Maiza Duana
Multidiciplinary Output Research For Actual and International Issue (MORFAI) Vol. 4 No. 2 (2024): Multidiciplinary Output Research For Actual and International Issue
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/morfai.v4i2.1847

Abstract

The influence of service quality on the satisfaction of inpatients participating in National Health Insurance (JKN) is very important to explain. Community demands for quality health services are increasing. Therefore, RSUD must improve the quality of services provided, including dimensions’ tangible, reliability, responsiveness, assurance, and empathy. This study aims to analyze the influence of service quality on the level of satisfaction of inpatients participating in National Health Insurance (JKN) at Cut Nyak Dhien Hospital, Meulaboh. This research used a cross-sectional design with a quantitative approach, data collection techniques via questionnaires, with a population of 7,839 and a sample of 106 inpatient respondents. The research results show that service quality has an important role in determining patient satisfaction. The results of multiple linear regression tests show that service quality simultaneously influences patient satisfaction, with a coefficient of determination of 33.2%. Good service quality can increase patient satisfaction, while poor service quality can reduce patient satisfaction. The results of this research can be used as consideration to improve the quality of service at Cut Nyak Dhien Hospital, Meulaboh and increase the satisfaction of inpatients who are JKN participants.
Effectiveness of the Dengue Hemorrhagic Fever (DHF) Control Program at Lhok Bengkuang Community Health Center, South Aceh Maghfiratul Husnul Fitri; Safrizal Safrizal; Muhammad Iqbal Fahlevi; Teuku Alamsyah; Firman Firdaus Syahputra; Misbahud Din
An Idea Health Journal Vol 5 No 03 (2025)
Publisher : PT.Mantaya Idea Batara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53690/ihj.v5i03.532

Abstract

Background: Dengue Hemorrhagic Fever (DHF) remains a significant public health threat in South Aceh, Indonesia. This study aimed to evaluate the effectiveness of the DHF control program at Lhok Bengkuang Health Center using input, process, output, outcome indicators. A descriptive qualitative study was conducted from December 2024 to January 2025. Data were collected through in-depth interviews with officers from the South Aceh Health Office, the health center chief, program coordinators, and affected community members. Thematic analysis followed Miles and Huberman’s approach. Triangulation and member checking ensured data validity. DHF cases declined from 22 in 2023 to 7 in 2024. Control activities included source reduction (PSN), larviciding, fogging, health education, epidemiological investigations, and vector surveys. However, the Larvae Free Index (ABJ) remained below the national target of 95%. This indicates partial effectiveness, constrained by limited entomology staff and inadequate personal protective equipment for fogging. Strengthening resources and aligning local implementation with national standards are essential to sustain progress. The DHF control program effectively reduced cases but requires reinforced human resources, adequate equipment, and improved community engagement to meet national targets
Sosialisasi Rencana Aksi Nasional Pangan dan Gizi (RAN PG) melalui Pemanfaatan Udang Rebon sebagai Upaya Peningkatan Kesehatan Ibu Hamil, Balita dan Anak-Anak Darmawan; Yulizar Kasma; Siti Maisyaroh Fitri Siregar; Marniati; Ernawati; Meutia Paradhiba; Rubi Rimonda; Lily Eky Nursia; Safrizal; Zakiyuddin; TM Rafsanjani; Wardah Iskandar; Rinawati; Sri Wahyuni Muhsin; Ihsan Murdani
Jurnal Pengabdian Mitra Indonesia Vol 2 No 2: Mei 2026
Publisher : Mitra Akademia Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.67380/jpmina.v2i2.38

Abstract

Permasalahan gizi pada ibu hamil, balita, dan anak-anak masih menjadi tantangan dalam pembangunan kesehatan masyarakat, khususnya terkait kurang optimalnya pemanfaatan pangan lokal sebagai sumber gizi keluarga. Desa Suak Indra Puri, Kecamatan Johan Pahlawan, Kabupaten Aceh Barat memiliki potensi pangan lokal berupa udang rebon/sabu yang mudah diperoleh dan memiliki kandungan gizi yang baik, namun pemanfaatannya masih belum optimal. Kegiatan pengabdian kepada masyarakat ini bertujuan untuk meningkatkan pengetahuan dan kesadaran masyarakat mengenai pemanfaatan udang rebon/sabu sebagai sumber pangan bergizi dalam mendukung kesehatan ibu hamil, balita, dan anak-anak melalui pelaksanaan sosialisasi Rencana Aksi Nasional Pangan dan Gizi (RAN-PG). Metode pelaksanaan kegiatan dilakukan melalui pendekatan edukatif berupa penyampaian materi, diskusi, dan tanya jawab kepada masyarakat. Sasaran kegiatan meliputi ibu hamil, ibu balita, ibu yang memiliki anak usia sekolah, kader posyandu, kader kesehatan desa, serta aparatur desa. Hasil kegiatan menunjukkan bahwa peserta mengikuti kegiatan dengan antusias dan aktif dalam sesi diskusi serta tanya jawab. Kegiatan sosialisasi ini memberikan informasi dan edukasi kepada masyarakat mengenai pentingnya pemanfaatan pangan lokal sebagai sumber gizi keluarga. Pelaksanaan kegiatan diharapkan dapat meningkatkan pemahaman masyarakat dalam memanfaatkan udang rebon/sabu sebagai alternatif pangan bergizi untuk mendukung kesehatan ibu dan anak serta mendukung implementasi RAN-PG di tingkat desa.
Analisis Penerapan Kesehatan dan Keselamatan Kerja (K3) pada Karyawan Tim Masak Satuan Pelayanan Pemenuhan Gizi (SPPG) di Dapur X Susan Almapirah; Safrizal Safrizal; Jun Musnadi Is; Perry Boy Chandra Siahaan; Ihsan Murdani
KOLONI Vol. 5 No. 3 (2026): SEPTEMBER 2026
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The Nutrition Service Unit (SPPG) involves various potential occupational hazards, such as the use of sharp tools, exposure to heat, slippery floors, and the risk of gas leaks, making the implementation of Occupational Safety and Health (OSH) measures essential. Findings from research interviews with informants indicate that workers have experienced several occupational risks, including cuts from knives, exposure to hot oil splashes during frying, and skin conditions such as jock itch. This study aims to analyze the implementation of OSH among kitchen staff at the SPPG of Kitchen X. The study employed a descriptive qualitative method using the interactive analysis model. Informants consisted of the head chef, three kitchen team members, and the SPPG manager, selected through purposive sampling. Data were collected through interviews, observations, and documentation. The results indicate that OSH implementation has been fairly effective through the application of standard operating procedures (SOPs), the use of personal protective equipment (PPE), the provision of safety facilities, supervision, and periodic evaluations. Potential hazards identified included cuts, hot oil splashes, wet floors, and gas leaks. Compliance with PPE use was generally good, although there was still some inconsistency in the use of hairnets and aprons. It was concluded that OSH implementation at SPPG Kitchen X was already quite good; however, increased supervision and guidance are needed to strengthen the workplace safety culture.
Efektivitas Edukasi Kesehatan Lingkungan Rumah terhadap Peningkatan Pengetahuan Dan Efikasi Diri Ibu dalam Pengasuhan Anak Berkebutuhan Khusus di SLB Negeri Meulaboh Kabupaten Aceh Barat Qasrina Qasrina; Ernawati Ernawati; Safrizal Safrizal; Susy Sriwahyuni; Firman Firdauz Saputra
KOLONI Vol. 5 No. 3 (2026): SEPTEMBER 2026
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/koloni.v5i3.1113

Abstract

A healthy home setting plays a vital role in supporting the developmental progress of children with special needs, while a mother's ability toestablish such conditions is strongly shaped by the level of knowledge and self-efficacy she possesses. This research was conducted toassess how effective home-based environmental health education is in enhancing maternal knowledge and self-efficacy among mothers who care for children with special needs at SLB Negeri Meulaboh, West Aceh Regency. Using a quasi-experimental design with a non-equivalent control group pretest-posttest format, the study involved 63 participants split into an experimental group (n=32) that receivededucational sessions delivered through home visits, and a control group (n=31) that received no such intervention. Statistical testing wascarried out using McNemar's test, the Wilcoxon Signed-Rank test, and the Mann-Whitney U test. The results revealed a statisticallysignificant rise in knowledge across both groups (p<0.001); however, the gain in self-efficacy proved more uniform within the experimental group, where every single participant demonstrated improvement, whereas the control group still included several participants whose scores declined. Comparisons made between the two groups following the intervention further confirmed that the experimental group attained markedly higher scores in both knowledge and self-efficacy relative to the control group (p<0.001). Overall, these outcomes suggest that home environmental health education serves as an effective means of boosting both maternal knowledge andself-efficacy, pointing to its viability as a family-centered promotive intervention model that other special-needs schools with comparable populations could potentially adopt.
Hubungan Persepsi Kemudahan Penggunaan Aplikasi Jamsostek Mobile dengan Penggunaan Nyata pada Peserta BPJS Ketenagakerjaan Cabang Meulaboh Irna Yanti; Maisyaroh Fitri Siregar; Safrizal Safrizal; Mardi Fadhilla; Perry Boy Chandra Siahaan
KOLONI Vol. 5 No. 3 (2026): SEPTEMBER 2026
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/koloni.v5i3.1114

Abstract

Advances in information technology have driven the digitization of public services, including at BPJS Ketenagakerjaan through the Jamsostek Mobile (JMO) app. This app aims to make it easier for participants to access social security services online. However, various obstacles remain, such as difficulties in using features, system disruptions, and low digital literacy, which can affect Actual Users’ ability to utilize the app. This study aims to analyze the relationship between the perceived ease of use (Perceived Ease of Use) of the JMO app and actual usage (Actual Usage) at the BPJS Ketenagakerjaan office in Meulaboh. The study employs a quantitative method with across-sectional design. The study population consists of 2,269 users. The study sample consisted of 96 respondents selected using simple random sampling based on the Slovin formula. Data were collected through questionnaires and interviews, then analyzed using chi-square tests. The results showed that the majority of respondents rated the JMO app as easy to use (91.7%). Furthermore, regarding actual usage, 93.8% of respondents reported good actual usage. This high percentage of actual usage indicates that the JMO app has been well-received by users and is utilized as a means to obtain information and access BPJS Ketenagakerjaan services. Theresults of the chi-square test indicate a significant relationship between the perceived ease of use and actual usage (p = 0.000). Therefore, improving the ease of access, navigation, and use of the app should be a top priority to increase the app’s actual usage in the future.
Identifikasi Potensi Bahaya dan Analisis Risiko Keselamatan dan Kesehatan Kerja Menggunakan Metode Job Safety Analysis (JSA) pada Tim Dapur Satuan Pelayanan Pemenuhan Gizi (SPPG) X Naria Juwita; Safrizal Safrizal; Susy Sriwahyuni; Jun Musnadi Is; Fakhrurradhi Luthfi
KOLONI Vol. 5 No. 3 (2026): SEPTEMBER 2026
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/koloni.v5i3.1119

Abstract

The work environment at the Nutrition Service Unit (SPPG) poses various potential hazards that can affect workers’ safety and health, particularly during food processing and portioning activities. Preliminary observations indicate that workers are at risk of injuries from sharp equipment, heat exposure, and fatigue, as well as inconsistent use of personal protective equipment (PPE). This study aims to identify potential hazards, analyze occupational safety and health risk levels using the Job Safety Analysis (JSA) method, and develop risk control recommendations for the SPPG X kitchen team. The study employed a qualitative method with a descriptive approach. Seven informants were selected through purposive sampling, consisting of the SPPG head, the kitchen manager, the cooking team, and the portioning team. Data collection was conducted through observation, in-depth interviews, and documentation, and was subsequently analyzed using the Miles and Huberman model. The results showed that potential hazards for the cooking team included cuts, burns from hot oil and steam, fire risks from gas stoves, and musculoskeletal disorders resulting from prolonged standing. For the serving team, potential hazards were dominated by ergonomic factors such as static work postures, heavy lifting, and work-related fatigue. The risk assessment indicates that frying and the use of gas stoves fall into the high-risk category, while most other activities fall into the moderate-risk category. Risk control measures must be implemented through the application of SOPs, occupational safety and health (K3) training, consistent use of PPE, ergonomic improvements, routine equipment inspections, and ongoing supervision to create a safer work environment.
Hubungan Pengetahuan dan Sikap dengan Kelengkapan Penggunaan APD Pada Pekerja PT X Rini Angraini Harahap; Mardi Fadillah; Onetusfifsi Putra; Muhammad Iqbal Fahlevi; Safrizal Safrizal
KOLONI Vol. 5 No. 3 (2026): SEPTEMBER 2026
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/koloni.v5i3.1120

Abstract

Personal Protective Equipment (PPE) represents an essential effort to reduce the occurrence of occupational accidents and must be worn by every worker. In practice, however, a number of workers remain non-compliant in wearing it while on duty. This research sought to examine how knowledge and attitude relate to the completeness of PPE use among employees of PT X. The study applied a cross-sectional design involving 36 workers who were determined through the total sampling technique. Information was gathered using questionnaires and subsequently processed with the Chi-Square test. Findings revealed no meaningful association between knowledge and the completeness of PPE use (p-value = 0.710), and likewise no meaningful association between attitude and the completeness of PPE use (p-value = 0.264). It is therefore concluded that neither knowledge nor attitude is linked to the completeness of PPE use among PT X workers. The findings are expected to provide a reference for the company in strengthening occupational health and safety practices through improved supervision and guidance.