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THE EFFECT OF SERVICE QUALITY AT CND MEULABOH HOSPITAL ON THE SATISFACTION LEVEL OF INPATIENTS PARTICIPATING IN JKN 2024 Shazia Putri Hazima; Safrizal; Teungku Nih Farisni; Perry Boy Chandra Siahaan; Maiza Duana
Multidiciplinary Output Research For Actual and International Issue (MORFAI) Vol. 4 No. 2 (2024): Multidiciplinary Output Research For Actual and International Issue
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/morfai.v4i2.1847

Abstract

The influence of service quality on the satisfaction of inpatients participating in National Health Insurance (JKN) is very important to explain. Community demands for quality health services are increasing. Therefore, RSUD must improve the quality of services provided, including dimensions’ tangible, reliability, responsiveness, assurance, and empathy. This study aims to analyze the influence of service quality on the level of satisfaction of inpatients participating in National Health Insurance (JKN) at Cut Nyak Dhien Hospital, Meulaboh. This research used a cross-sectional design with a quantitative approach, data collection techniques via questionnaires, with a population of 7,839 and a sample of 106 inpatient respondents. The research results show that service quality has an important role in determining patient satisfaction. The results of multiple linear regression tests show that service quality simultaneously influences patient satisfaction, with a coefficient of determination of 33.2%. Good service quality can increase patient satisfaction, while poor service quality can reduce patient satisfaction. The results of this research can be used as consideration to improve the quality of service at Cut Nyak Dhien Hospital, Meulaboh and increase the satisfaction of inpatients who are JKN participants.
Effectiveness of the Dengue Hemorrhagic Fever (DHF) Control Program at Lhok Bengkuang Community Health Center, South Aceh Maghfiratul Husnul Fitri; Safrizal Safrizal; Muhammad Iqbal Fahlevi; Teuku Alamsyah; Firman Firdaus Syahputra; Misbahud Din
An Idea Health Journal Vol 5 No 03 (2025)
Publisher : PT.Mantaya Idea Batara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53690/ihj.v5i03.532

Abstract

Background: Dengue Hemorrhagic Fever (DHF) remains a significant public health threat in South Aceh, Indonesia. This study aimed to evaluate the effectiveness of the DHF control program at Lhok Bengkuang Health Center using input, process, output, outcome indicators. A descriptive qualitative study was conducted from December 2024 to January 2025. Data were collected through in-depth interviews with officers from the South Aceh Health Office, the health center chief, program coordinators, and affected community members. Thematic analysis followed Miles and Huberman’s approach. Triangulation and member checking ensured data validity. DHF cases declined from 22 in 2023 to 7 in 2024. Control activities included source reduction (PSN), larviciding, fogging, health education, epidemiological investigations, and vector surveys. However, the Larvae Free Index (ABJ) remained below the national target of 95%. This indicates partial effectiveness, constrained by limited entomology staff and inadequate personal protective equipment for fogging. Strengthening resources and aligning local implementation with national standards are essential to sustain progress. The DHF control program effectively reduced cases but requires reinforced human resources, adequate equipment, and improved community engagement to meet national targets
Community-based WASH and CERIA-PHBS Model for Post-Flood Health Recovery in Rural Aceh Teungku Nih Farisni; Yaemaliza; Safrizal; Arrazy Elba Ridha; Fitriani; Zakiyuddin; Fitrah Reynaldi
Society : Jurnal Pengabdian Masyarakat Vol. 5 No. 3 (2026): Mei
Publisher : Edumedia Solution

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55824/229wpt42

Abstract

This community engagement program was implemented in Lawet Village, West Aceh, a flood-prone rural area severely affected by the November 26, 2025 disaster, which resulted in environmental degradation, limited access to safe water, inadequate sanitation facilities, low adoption of clean and healthy living behaviors (PHBS), and the absence of safe educational spaces for children. The program aimed to improve post-disaster community health resilience through an integrated community-based approach combining Water, Sanitation, and Hygiene (WASH) interventions with the CERIA-PHBS (Cerdas, Edukatif, Interaktif, dan Aman) model. The program was conducted through five stages: socialization, participatory assessment, technology implementation, mentoring and evaluation, and sustainability planning. Key interventions included the installation of a community-based clean water system, provision of ≥10 portable handwashing stations (CTPS), health education for families, and the establishment of a child-friendly educational space. A pre–post descriptive evaluation was used to assess changes in knowledge and behavior. The results showed significant improvements, including increased access to clean water, improved PHBS practices from approximately 25% to ≥70%, enhanced community knowledge, and strengthened capacity of ≥10 health cadres. In addition, more than 60 children participated in CERIA-PHBS activities, with improved hygiene behavior and psychosocial well-being. This integrated model demonstrates effectiveness in accelerating post-flood health recovery and offers a scalable and sustainable approach for disaster-prone rural communities.  
Sosialisasi Rencana Aksi Nasional Pangan dan Gizi (RAN PG) melalui Pemanfaatan Udang Rebon sebagai Upaya Peningkatan Kesehatan Ibu Hamil, Balita dan Anak-Anak Darmawan; Yulizar Kasma; Siti Maisyaroh Fitri Siregar; Marniati; Ernawati; Meutia Paradhiba; Rubi Rimonda; Lily Eky Nursia; Safrizal; Zakiyuddin; TM Rafsanjani; Wardah Iskandar; Rinawati; Sri Wahyuni Muhsin; Ihsan Murdani
Jurnal Pengabdian Mitra Indonesia Vol 2 No 2 (2026): Mei 2026
Publisher : Mitra Akademia Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.67380/jpmina.v2i2.38

Abstract

Permasalahan gizi pada ibu hamil, balita, dan anak-anak masih menjadi tantangan dalam pembangunan kesehatan masyarakat, khususnya terkait kurang optimalnya pemanfaatan pangan lokal sebagai sumber gizi keluarga. Desa Suak Indra Puri, Kecamatan Johan Pahlawan, Kabupaten Aceh Barat memiliki potensi pangan lokal berupa udang rebon/sabu yang mudah diperoleh dan memiliki kandungan gizi yang baik, namun pemanfaatannya masih belum optimal. Kegiatan pengabdian kepada masyarakat ini bertujuan untuk meningkatkan pengetahuan dan kesadaran masyarakat mengenai pemanfaatan udang rebon/sabu sebagai sumber pangan bergizi dalam mendukung kesehatan ibu hamil, balita, dan anak-anak melalui pelaksanaan sosialisasi Rencana Aksi Nasional Pangan dan Gizi (RAN-PG). Metode pelaksanaan kegiatan dilakukan melalui pendekatan edukatif berupa penyampaian materi, diskusi, dan tanya jawab kepada masyarakat. Sasaran kegiatan meliputi ibu hamil, ibu balita, ibu yang memiliki anak usia sekolah, kader posyandu, kader kesehatan desa, serta aparatur desa. Hasil kegiatan menunjukkan bahwa peserta mengikuti kegiatan dengan antusias dan aktif dalam sesi diskusi serta tanya jawab. Kegiatan sosialisasi ini memberikan informasi dan edukasi kepada masyarakat mengenai pentingnya pemanfaatan pangan lokal sebagai sumber gizi keluarga. Pelaksanaan kegiatan diharapkan dapat meningkatkan pemahaman masyarakat dalam memanfaatkan udang rebon/sabu sebagai alternatif pangan bergizi untuk mendukung kesehatan ibu dan anak serta mendukung implementasi RAN-PG di tingkat desa.