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Widiyarta, Agus
Program Studi Administrasi Publik Fisip Universitas Pembangunan Nasional Veteran Jawa Timur
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The Role of the Religious Harmony Forum (FKUB) in Providing Recommendations for the Establishment of Houses of Worship in the City of Surabaya Windy Aprilia Dewi; Agus Widiyarta
Jurnal Dialektika: Jurnal Ilmu Sosial Vol. 23 No. 1 (2025): Jurnal Dialektika: Jurnal Ilmu Sosial
Publisher : Pengurus Pusat Perkumpulan Ilmuwan Administrasi Negara Indonesia (PIANI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63309/dialektika.v23i1.473

Abstract

Abstract The Religious Harmony Forum (FKUB) has a strategic role in maintaining social harmony, especially in terms of providing recommendations for the establishment of places of worship. This research aims to describe the role of the Surabaya City FKUB in providing recommendations for the establishment of places of worship, as well as the challenges and strategies faced in this process. This research uses a qualitative descriptive method, this research collects data through interviews, observation and literature study. The research results show that the Surabaya City FKUB has a major role in verifying and providing recommendations regarding the feasibility of establishing a place of worship. However, the challenges faced include protests from the community and ineffective coordination between related parties. To overcome this, FKUB implemented strategies such as inter-religious dialogue, increasing capacity, and improving coordination. This effort aims to create a harmonious and tolerant social life, as well as ensuring the licensing process runs smoothly. Keywords: Harmony between religious communitie, Places of worship, Religious Harmony Forum (FKUB)
Optimalisasi Layanan Aktivasi IKD dalam Mendukung Transformasi Digital Administrasi Kependudukan di Kelurahan Kalisari Kota Surabaya Maulidya, Dinta Fernanda; Widiyarta, Agus
VISA: Journal of Vision and Ideas Vol. 4 No. 1 (2024): VISA: Journal of Vision and Ideas
Publisher : IAI Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/visa.v4i1.1544

Abstract

The development of information technology has made the government continuously innovate by implementing the concept of digitalizing public services, including in the scope of population administration. Surabaya, with a population of 2,893,698 people, certainly faces various dynamics of population administration issues that demand the government to effectively and efficiently address these problems through the e-Government system. One of them is by launching the Digital Population Identity application that includes the ID card and family card with a centralized system under the Ministry of Home Affairs, starting from 2023. The aim of this research is to determine the optimization efforts of the IKD activation service in supporting the digital transformation of population administration in the Kalisari sub-district of Surabaya. In this research, the author uses a qualitative method with a descriptive approach model and utilizes primary data obtained from observations, interviews, and direct documentation at the research site. Meanwhile, secondary data is obtained through literature studies by tracing references such as books, scientific articles, data graphics, and previous research. The research results with optimization theory show that the efforts to optimize the IKD activation service in Kalisari sub-district can be categorized as good, but have not yet reached maximum evenness due to the presence of residents who are not aware of the urgency of population administration order. Therefore, there is a need for a new, more intensive strategy to increase the percentage of IKD ownership in the Kalisari sub-district of Surabaya.
Efektivitas Analisis Beban Kerja Berbasis Aplikasi (E-ABK) terhadap Penentuan Pemenuhan Kebutuhan Pegawai di Kecamatan Benowo Shafiya, Nandina Putri; Widiyarta, Agus
VISA: Journal of Vision and Ideas Vol. 4 No. 3 (2024): VISA: Journal of Vision and Ideas
Publisher : IAI Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/visa.v4i3.3615

Abstract

The Workload Analysis Application or e-ABK is an electronic-based application that is used to measure and calculate the workload for each position/work unit and obtain information regarding the level of effectiveness and work efficiency of regional apparatus based on work volume. One of the objectives of carrying out this workload analysis is to determine the needs of employees who occupy a position. Based on research in the field, there are still discrepancies between the results of the job analysis, there are discrepancies with the results of the job analysis that have been previously formulated by the Organizational Section which is different from its implementation in the field, namely that not all of the job analysis job descriptions are carried out by office holders in the Benowo sub-district. So this has caused several employees in the Benowo sub-district to complain that employee needs are still not appropriate. This research uses a descriptive research method with a qualitative approach. This research was conducted to determine the effectiveness of Application-based Workload Analysis in determining employee needs in Benowo sub-district. Based on the research results, the use of the Workload Analysis Application (ABK) to determine employee needs based on the effectiveness sub focus of Duncan's theory (1985) can be said to be effective. This is because the 3 focuses have been fulfilled (Goal Achievement, Integrity and Adaptation).
PEMBERDAYAAN PEDAGANG KAKI LIMA (PKL) DI SENTRA SENTRA WISATA KULINER KARAH KOTA SURABAYA Failina, Zahrah Ghoniyyah; Widiyarta, Agus
Jurnal Ilmu Sosial dan Ilmu Politik (JISIP) Vol 12, No 3 (2023)
Publisher : Universitas Tribhuwana Tungga Dewi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33366/jisip.v12i3.2689

Abstract

Currently, Indonesia offers a lot of jobs to minimize the number of unemployed. In minimizing the number of unemployed people, which can cause various negative effects, it is necessary to improve the quality of human resources, namely empowerment. So, the Surabaya city government provided a place for helpless street vendors in the form of a Culinary Tourism Center. This study aims to determine the Empowerment of Street Vendors (PKL) in the Karah Culinary Tourism Center, Surabaya City. According to Kartasasmita in Mardikanto, this study uses empowerment theory: enabling, empowering process, and protecting. The method used in this study is qualitative. The results of this study are the Surabaya City Office of Cooperatives, and Micro Enterprises create a climate that can encourage the development of the potential of traders by providing facilities to SWK Karah PKL. There is an empowerment process in SWK Karah City of Surabaya; the Office of Cooperatives and Surabaya City Micro Enterprises carry out routine monitoring/supervision of PKL SWK Karah City of Surabaya. The Cooperative Service and Surabaya City Government relocate street vendors while at the same time providing empowerment to street vendors who are in SWK Karah City of Surabaya. Besides that, there is a negative impact in terms of gross income (turnover), as the turnover of traders decreases during the month of Ramadan and COVID-19.Saat ini Indonesia menawarkan lapangan pekerjaan yang banyak untuk meminimalisir banyaknya pengangguran. Dalam meminimalisir banyaknya pengangguran yang dapat menimbulkan berbagai pengaruh negatif, maka perlu adanya peningkatan kualitas Sumber Daya Manusia yaitu pemberdayaan. Maka pemerintah kota Surabaya memberikan wadah kepada para PKL yang tidak berdaya berupa Sentra Wisata Kuliner. Tujuan dari penelitian ini yaitu untuk mengetahui Pemberdayaan Pedagang Kaki Lima (PKL) di Sentra Wisata Kuliner Karah Kota Surabaya. Penelitian ini menggunakan teori pemberdayaan menurut Kartasasmita dalam Mardikanto yaitu enabling, empowering dan protecting. Metode yang digunakan dalam penelitian ini yaitu metode kualitatif. Hasil dari penelitian ini menunjukkan Dinas Koperasi dan Usaha Mikro Kota Surabaya menciptakan iklim yang mampu mendorong berkembangnya potensi dari pedagang dengan cara memberikan fasilitas kepada PKL SWK Karah. Terdapat proses pemberdayaan yang berada di SWK Karah Kota Surabaya, Dinas Koperasi dan Usaha Mikro Kota Surabaya melakukan rutin melakukan pemantauan/pengawasan terhadap PKL SWK Karah Kota Surabaya, Dinas Koperasi dan Pemerintah Kota Surabaya merelokasikan para PKL sekaligus memberikan pemberdayaan kepada PKL yang berada di SWK Karah Kota Surabaya. Disamping itu terdapat dampak negatif dari segi pendapatan kotor (omset), bahwa omset pedagang menurun ketika bulan ramadhan dan pada saat covid.
Responsibilitas Kinerja Kantor Pelayanan Perbendaharaan Negara Surabaya II Dalam Pencairan Dana Manik, Betseba Putricia; Widiyarta, Agus
El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Vol. 5 No. 12 (2024): El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/elmal.v5i12.4858

Abstract

Responsibility is a measure of how well government administrators exercise their authority in providing and delivering services according to established procedures and regulations. The National Treasury Service Office of Surabaya II can be considered responsible if it performs its duties to the best of its ability and utilizes all available resources effectively and efficiently. This study aims to analyze and describe the responsibility of the service performance of the National Treasury Service Office of Surabaya II in the disbursement of State Budget funds. The research employs a qualitative method with data collection techniques including interviews, observations, and documentation. The results of the study indicate that: 1) The understanding of responsibility in fund disbursement services is good, as employees understand their responsibilities and work units find it easy to submit fund disbursement requests. 2) The delegation of authority corresponding to responsibility in fund disbursement services is excellent, as the authority granted is equivalent to the responsibility assigned. 3) Performance evaluation in fund disbursement services is good, as regular evaluations are conducted with the aim of making improvements in the future. 4) Accurate, fair, and timely actions in providing fund disbursement services are not yet optimal due to the instability of processing times experienced by work units. 5) The commitment of leadership in service delivery is strong, as leaders are committed to entrusting duties and responsibilities to their subordinates.
The Effectiveness of E-Procurement in Implementing the Procurement of Goods and Services in the Surabaya City Government Dharmawan, Widya; Widiyarta, Agus
ARISTO Vol 13 No 1 (2025): January
Publisher : Universitas Muhammadiyah Ponorogo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24269/ars.v13i1.9129

Abstract

The Surabaya City Government's form of e-government is by implementing e-procurement in the procurement of goods and services (auction). E-procurement is an innovation from conventional procurement to electronic-based procurement of goods and services. technology will be very important in public services in the future by The Surabaya government understands that the role of digital Encouraging service acceleration and reducing budgets with information technology. The purpose of this study is to determine whether e-procurement has been effective in its application in the Surabaya city government. The research method used is descriptive qualitative research with reference to various references. The focus of the research uses Richard M. Steers' theory of effectiveness which measures effectiveness using indicators of goal achievement, integration and adaptation. Data collection techniques are interviews, observation and documentation. The technique of determining informants is purposive sampling technique and snowball sampling which is expected to be a source of information for researchers. The data analysis technique uses interactive data developed by Miles & Hubberman, namely Data Collecting, Data Condensation, Data Display, Conclutions and Verifying. Data validity uses credibility tests, namely extension of observation, data triangulation and using reference materials which in this credibility test are expected to be able to provide accurate and valid data.
Effectiveness Of The Printing Service For Teko Deso (Cak Ngateso) Applications In Balongbesuk Village Rizky Nizar Wahyu Illahi; Widiyarta, Agus
JHSS (JOURNAL OF HUMANITIES AND SOCIAL STUDIES) Vol. 9 No. 2 (2025): JHSS (Journal of Humanities and Social Studies)
Publisher : UNIVERSITAS PAKUAN

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study aims to analyze and describe the effectiveness of the Cetak Pengajuan Teko Deso (Cak Ngateso) service in Balongbesuk Village, Diwek Subdistrict, Jombang District. Cak Ngateso is a web-based administrative service innovation launched by the Population and Civil Registration Office of Jombang Regency since 2021, focusing on services such as Family Cards, birth certificates, and death certificates at the village level. This study employs a qualitative method with a case study approach. Data was collected through interviews, observations, and documentation, then analyzed using Richard M. Steers' organizational effectiveness model, which includes indicators of goal optimization, system perspective, and pressure on behavior.The research findings indicate that, overall, the Cak Ngateso service in Balongbesuk Village has been effective in facilitating residents in processing population documents without having to visit the Population and Civil Registration Office. This is evidenced by the increasing number of service users each year and the village apparatus's ability to operate the system. However, there are still technical challenges such as server disruptions and infrastructure limitations that can hinder the service process.This study recommends enhancing human resource capacity, improving technological infrastructure, and optimizing the system to ensure that Cak Ngateso's services can operate more stably and reach all villages in Jombang District. Keywords: service effectiveness, Cak Ngateso, population administration,
Implementasi Sistem Pengelolaan Sampah di Tempat Pembuangan Sampah (TPS) Kepanjen Kabupaten Jombang Firmansyah, Nosa Yudha; Widiyarta, Agus
Jurnal Noken: Ilmu-Ilmu Sosial Vol. 11 No. 2 (2025): Desember 2025
Publisher : Universitas Muhammadiyah Sorong

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33506/jn.v11i2.4564

Abstract

The waste management issue in Jombang Regency, particularly at the Kepanjen Disposal Site, remains unresolved. This study aims to analyze the implementation of waste management policies at the site using a descriptive qualitative approach through field observation, in-depth interviews, and document analysis. The findings reveal four key aspects: (1) communication plays a crucial role but lacks coherence between planning and execution; (2) resource limitations, including budget, workforce, and infrastructure, serve as major obstacles despite long-term planning efforts; (3) field workers’ dedication deserves recognition, yet greater community participation is essential; and (4) the organizational structure, although legally established, has not been fully effective in practice. The study concludes that waste management at the Kepanjen Disposal Site requires an inclusive and collaborative approach emphasizing improved communication, resource allocation, human resource capacity, and multi-stakeholder cooperation to achieve sustainable waste management outcomes.
Strategic Implementation of Social Inclusion-Based Library Transformation Firly Erya Faldilal Nuraini; Agus Widiyarta Widiyarta
Jurnal Kebijakan Publik Vol 16, No 2 (2025)
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31258/jkp.v16i2.8783

Abstract

This study examines the strategic implementation of the Social Inclusion-Based Library Transformation (TPBIS) by the East Java Provincial Library and Archives Office. A descriptive qualitative method was employed, using Fred R. David's strategic implementation theory as an analytical framework, focusing on three key aspects: annual objectives, basic policies, and resource allocation. The findings indicate that TPBIS annual objectives are formulated based on national policy directives and localized through internal discussions and regional development plans. These objectives emphasize improving library services and delivering community-based training programs to empower marginalized groups such as people with disabilities and informal workers. Basic policies are supported through internal regulations, certified staff training, and the formation of implementation teams. In terms of resources, TPBIS is funded by the regional budget (APBD) and supplemented by CSR partnerships. It is implemented by trained personnel and supported by physical infrastructure including Graha Pustaka, inclusive reading spaces, and skill-training incubators. Despite these efforts, the program still faces challenges, particularly related to limited funding, infrastructure, and low community participation. Therefore, the success of TPBIS requires continuous innovation, sustainable mentoring systems, and strengthened cross-sector advocacy. This case study highlights the importance of aligning strategic goals with community needs and improving public engagement to optimize the transformation of libraries into inclusive, empowering institutions. The results are expected to provide insights for strengthening the strategic implementation of TPBIS in other regions.
IMPLEMENTASI PROGRAM PENANGANAN PENGADUAN LAYANAN PUBLIK Ayu Oktavianingrum; Agus Widiyarta
Jurnal Kebijakan Publik Vol 15, No 3 (2024)
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31258/jkp.v15i3.8499

Abstract

Penelitian ini yang bertujuan untuk mengetahui Implementasi Program Penanganan Pengaduan “Sambat Nang Cak Eri” dalam Peningkatan Kualitas Pelayanan Publik di Kelurahan Semolowaru Kota Surabaya yang merupakan salah satu kanal pengaduan yang dibuat dalam perwujudan hak masyarakat sebagai penikmat pelayanan publik. Dengan metode penelitian yang digunakan adalah metode penelitian deskriptif dengan pendekatan kualitatif. Pemilihan informan adalaha key informan Lurah dan fasilitator program penanganan pengaduan serta informan lain yang masih terkait dengan lingkup kinerja pelayanan. Teknik pengumpulan data melalui observasi, wawancara, dan dokumentasi, sedangkan teknik analisis data melalui reduksi data, penyajian data, dan penarikan kesimpulan. Hasil penelitian ini menjelaskan bahwa implementasi pelaksanaan yang dilakukan oleh penyelenggara dalam pencapaian target peningkatan kualitas pelayanan publik telah berjalan sesuai dengan 3(tiga) elemen indikator dari David C. Korten, sebagai berikut:1). Elemen program, kesesuaian keseimbangan antara kejelasan strategi yang digunakan kepada warga dalam mencapai tujuan serta harapan dari masyarakat yang tertuang.  2). Elemen pelaksana program, kesesuaian antara program dan organisasi pelaksana. artinya koordinasi antara tugas yang diberikan dengan kemampuan organisasi dalam melaksanakannya harus semaksimal mungkin dan 3). Elemen kelompok sasaran, tujuan program dan hasil yang ditetapkan oleh organisasi pelaksana harus selaras agar tujuan program dapat etrcapai. Pengukuran melalui ketiga indikator telah menghasilkan temuan telah adanya kesesuaian ketiga indikator elemen penelitian. Sehingga penelitian ini diharapkan menjadi temuan baru bahwa layanan pengaduan yang diadakan pemerintah yang dapat menjadi satu bentuk komitmen dalam melihat kualitas pelayanan publik yang terjadi.
Co-Authors Addin Thathit Yudha Kusuma Afifa Ulfa Auliya Alifianka Prila Permata Allya Almuqrhoina Fajri Alvi Ismatul Hawa Amrisa Nur Fajri Ananda Haniyuhan Ananda Haniyuhana Anggraini, Aristyana Vira Anisa Sitta Ramadhani Anisya Naharuddin Ardian Bagus Setiawan Arthemevia Indhawati Arwanto, Caisar Pieter Vega Ayu Maya Sari Ayu Oktavianingrum Bagus Setyawan Nugraha Bayu Priambodo Caisar Pieter Vega Arwanto Chanifah, Siti Choiriyah Eka Windiastuti Chumairoh, Devi Aprilia Devin Natasya Widyaningyun Dewi Austine Britania Dewi Austine Britania Dharmawan, Widya Diana Oktaviani, Diana Diaz Virdani Dina Naimahtus Sholikah Diva Ayu Pratiwi Firdaus DR. CATUR MSI SURATNOAJI Dwi Lestari Dynda Safitri Vandayani Dynda Safitri Vandayani Efida Aprilia H. A Eflizar Julian, Mochammad Rendy Eno Putri Larasati Evita Dwi Setiani Putri fadillah, aprilia nur Failina, Zahrah Ghoniyyah Febria, Sarah Adora Fega Herdini Fibrianti, Marantika Firda Ainun Naziyah Firly Erya Faldilal Nuraini Firmansyah, Nosa Yudha Firzatulloh, Mochammad Nabil Gea Tamara Gina Nur Maya Jannah Hani Velia Tamimi Hidayati, Lila Rahma Nur Hilmi Izaz Robbani Husendi, Putri Aprilia Aini Husnul Chitam Inayati, Anifa Rully Innike Fitra Farastutie Isni Humaidah Izzuddin, Putra Riyan Jayusman, Tria Adhinta Indra Jennifer Jennifer Kamelia Irfani Katerina Bataha Khofifah Agustina Kriswibowo, Arimurti Larasati, Eno Putri Mahardika Dimas Saputra Manik, Betseba Putricia Marantika Fibrianti Margi Arum, Yatasya Aimima Maulidya, Dinta Fernanda Meiregina, Anisya Miranda Dwi Setyaningrum Moch Rozzaq Mochammad Rendy Eflizar Julian Muhammad Akbar Tri Asyafin Putra Muhammad Arifin Muhammad Bagus Azizul Hakim Muhith, Mochammad Rossy Dukhan Mulia Nanda, Adevansyah Wika Nabilla Chesa Putri Hartono Natus, Angelique Salsabillah Yumna Patricia Nawangsari, Ertien Rining Nesy Hari Pratiwi Nugraha, Bagus Setyawan Nur Aisyah Lusiana Nur Melywuni Pradika, Nurul Aini PRASETYO, Muhammad Alfian Pratama, Dewangga Putra Putrie Ngastiti Marganing Rahayu Rahma Farahdini Putri Rahmawati, Viona Eka Rahmawati Ramadhan, Andhika Ressa Fitriana Reyndi Rusmanjaya Rizky Nizar Wahyu Illahi Rohman, Faris Sahrur Rokhmawati, Desi Nur Romy Hafizh Lesmana Rosyidah, Laely Safira Tasya Nanda Sari Safitri Vandayani, Dynda Safitri, Lila Amelia Salsabila, Adinda Tarisa Saputra, Dema Prayuda Sarah Adora Febria Setiyowati, Mita Dwi Shafiya, Nandina Putri Sherina Aureliza Revilia Sitompul, Naomi Rosdamia Sumardjijati Sumardjijati, Sumardjijati Sumardjijati, Sumardjijati Sumarya, Erdin Handika Suyatno, Ananda Nurhaliza Syafiuddin, Mohammad Rafi Tantriani Tantriani Theofila Chevara Aira Nazaputri Windy Aprilia Dewi Yoga Raffi Krisnanda Putra Yovi Arif Zachary Yudha, Ragiel Zhahral, Arsyilia Zuhriatu Mahmudah