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Program Studi Administrasi Publik Fisip Universitas Pembangunan Nasional Veteran Jawa Timur
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Efektivitas Program Kios Pelayanan Administrasi Kependudukan Langsung Jadi di Kelurahan Gempeng Kecamatan Bangil Kabupaten Pasuruan Rokhmawati, Desi Nur; Widiyarta, Agus
Ministrate: Jurnal Birokrasi dan Pemerintahan Daerah Vol 5, No 4 (2023): Birokrasi dan Pemerintahah di Daerah 13
Publisher : Jurusan Administrasi Publik FISIP UIN SGD Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15575/jbpd.v5i4.25468

Abstract

Population administration services in their implementation there are still many complaints from the public. So that all local governments are encouraged to change the image of public services through innovation. The Department of Population and Civil Registration of Pasuruan Regency has an innovation in realizing the acceleration of the quality of public services, namely by launching the Direct Population Administration Service Kiosk program (Kios e-PAKLADI), a program by opening population administration service kiosks at the village/kelurahan level. This program has been able to overcome geographical constraints caused by the distance between residents and service locations. The purpose of this study was to describe and analyze the effectiveness of the instant population administration service kiosk program (Kios e-PAKLADI) in Gempeng Village, Bangil District, Pasuruan Regency. This study uses a qualitative descriptive research method with data collection techniques of observation, interviews, and documentation. Data analysis techniques namely data reduction, data presentation, and drawing conclusions. The results of this study indicate that the Direct Population Administration Service Kiosk program (Kios e-PAKLADI) in Gempeng Village has been effective but not optimal. Judging from the indicators of resources, funds, facilities and infrastructure that have been used effectively but not optimal, that is, there are still facilities and infrastructure that have not been fulfilled. The number and quality of services produced have been effective. The time limit for producing goods or services is effective but not optimal, namely there is service time that is not in accordance with predetermined standard operating procedures. And the procedures that must be carried out are effective.
The Effectiveness of E-Procurement in Implementing the Procurement of Goods and Services in the Surabaya City Government Dharmawan, Widya; Widiyarta, Agus
ARISTO Vol 13, No 1 (2025): January: Forthcoming Issue
Publisher : Universitas Muhammadiyah Ponorogo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24269/ars.v13i1.9129

Abstract

The Surabaya City Government's form of e-government is by implementing e-procurement in the procurement of goods and services (auction). E-procurement is an innovation from conventional procurement to electronic-based procurement of goods and services. technology will be very important in public services in the future by The Surabaya government understands that the role of digital Encouraging service acceleration and reducing budgets with information technology. The purpose of this study is to determine whether e-procurement has been effective in its application in the Surabaya city government. The research method used is descriptive qualitative research with reference to various references. The focus of the research uses Richard M. Steers' theory of effectiveness which measures effectiveness using indicators of goal achievement, integration and adaptation. Data collection techniques are interviews, observation and documentation. The technique of determining informants is purposive sampling technique and snowball sampling which is expected to be a source of information for researchers. The data analysis technique uses interactive data developed by Miles Hubberman, namely Data Collecting, Data Condensation, Data Display, Conclutions and Verifying. Data validity uses credibility tests, namely extension of observation, data triangulation and using reference materials which in this credibility test are expected to be able to provide accurate and valid data.
Efektivitas Program Perpustakaan Digital “dJatim” Pada Provinsi Jawa Timur Sari, Ayu Maya; Widiyarta, Agus
Indonesian Journal of Public Administration Review Vol. 1 No. 4 (2024): August
Publisher : Indonesian Journal Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47134/par.v1i4.2841

Abstract

Perpustakaan digital adalah saluran yang sangat berharga yang memastikan bahwa informasi yang berguna mudah diakses dan diperoleh kembali oleh pembaca potensial. Dinas Perpustakaan dan Kearsipan Provinsi Jawa Timur mempunyai perpustakaan digital yang bernama “dJatim”. Pengembangan layanan perpustakaan digital “dJatim” dilakukan untuk meningkatkan budaya gemar membaca di masyarakat terutama meningkatkan indeks TGM (Tingkat Gemar Membaca) di provinsi Jawa Timur, namun ditemukannya hasil yang belum optimal pada pelayanan program perpustakaan digital “dJatim”. Maka penelitian ini bertujuan untuk mengetahui efektivitas penerapan program perpustakaan digital “dJatim” pada Dinas Perpustakaan dan Kearsipan Provinsi Jawa Timur. Metode penelitian yang dilakukan adalah kualitatif deskriptif yang dikumpulkan dengan teknik pengumpulan data yang meliputi observasi, wawancara dan dokumentasi. Teknik analisis data penelitian ini menggunakan pengumpulan data, reduksi data, penyajian data dan kesimpulan. Penelitian ini menggunakan teori efektivitas program milik Budiani yang meliputi ketepatan sasaran program, sosialisasi program, pencapaian tujuan program dan pemantauan program. Informan kunci penelitian ini adalah bidang pusat pelayanan dan informasi. Hasil penelitian ini adalah ketepatan sasaran program pada perpustakaan digital “dJatim” sudah efektif karena nilai Tingkat Kegemaran Membaca meningkat. Selanjutnya sosialisasi program pada perpustakaan digital “dJatim” belum terimplementasi secara efektif dikarenakan sosialisasi yang kurang optimal. Untuk pencapaian tujuan program pada perpustakaan digital “dJatim” belum efektif yang dapat dilihat dari menurunnya jumlah buku yang dibaca pada perpustakaan digital “dJatim”. Serta pemantauan program pada perpustakaan digital “dJatim” sudah terlaksana dengan efektif yang ditandai dengan pemantauan secara berkala dalam periode tertentu.
Responsiveness of the Regional Public Drinking Water Companies Tirta Lestari in Providing Public Services in Tuban Regency Rahmawati, Viona Eka Rahmawati; Widiyarta, Agus
Journal La Sociale Vol. 5 No. 5 (2024): Journal La Sociale
Publisher : Borong Newinera Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37899/journal-la-sociale.v5i5.1325

Abstract

One of the institutions that has the authority to carry out public services and provide services in terms of providing clean water is the Regional Public Drinking Water Companies in the form of Regional Public Companies. As a form of fulfilling the right to clean and healthy water as a human right, Regional Public Drinking Water Companies are responsible for facilitating and providing clean water services for the community. This research aims to describe the responsiveness of public services at the Regional Public Drinking Water Companies Tirta Lestari, Tuban Regency. The type of research used is descriptive qualitative. Data collection techniques through observation, interviews, and documentation. Data analysis techniques include data collection, data reduction, data presentation, and drawing conclusions or verification. The theory used is the Responsiveness theory from Zeithaml in Hardiansyah (2018) which consists of the ability to respond to each customer, speed of service, accuracy of service, accuracy of officers, timeliness of service, and officers responding to customer complaints. The research results show that the services provided at the Tirta Lestari Regional Drinking Water Company, Tuban Regency have shown responsive service and customers have received service according to responsiveness indicators. However, there are still obstacles in the service delivery process.
Strategi Dinas Lingkungan Hidup Kota Surabaya dalam Pemantauan dan Pengendalian Kualitas Udara Layak Hirup Sarah Adora Febria; Agus Widiyarta
JURNAL PARADIGMA : Journal of Sociology Research and Education Vol. 5 No. 1 (2024): (JUNI 2024) JURNAL PARADIGMA: Journal of Sociology Research and Education
Publisher : Labor Program Studi Pendidikan Sosiologi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53682/jpjsre.v5i1.9333

Abstract

Melalui strategi pemantauan dan pengendalian kualitas udara yang dilakukan oleh Dinas Lingkungan Hidup Kota Surabaya menjadi upaya untuk mencegah, menanggulangi, dan memulihkan kualitas udara agar senantiasa pada kondisi layak hirup. Tujuan penelitian ini untuk mengetahui dan menganalisis strategi Dinas Lingkungan Hidup Kota Surabaya dalam pemantauan dan pengendalian kualitas udara. Penelitian ini menggunakan metode penelitian kualitatif dengan menggunakan teori manajemen strategi oleh Fred R. David yang berdasar pada tiga indikator fokus, yaitu perumusan strategi, implementasi strategi, dan evaluasi strategi. Hasil penelitian ini menunjukkan bahwa strategi DLH Kota Surabaya dalam pemantauan dan pengendalian kualitas udara dapat dikatakan berhasil karena capaian nilai Indeks Standar Pencemaran Udara (ISPU) yang senantiasa berada pada kategori sedang dan baik sehingga dapat dikatakan layak hirup. Strategi ini dilakukan melalui program kegiatan pemantauan pada Stasiun Pemantau Kualitas Udara Ambien (SPKUA) dan pengendalian melalui pengawasan kegiatan usaha, pelaksanaan car free day, serta yustisi terkait pembakaran sampah.
Implementasi Business Licensing Coaching and Socialization Officer (BLCSO) di DPMPTSP Kota Surabaya Ramadhan, Andhika; Widiyarta, Agus
JDKP Jurnal Desentralisasi dan Kebijakan Publik Vol. 5 No. 2 (2024): September
Publisher : Universitas Serang Raya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30656/zm0x8j30

Abstract

Surabaya City is one of the cities that provides good quality public services. The Surabaya City Government through the Business Licensing Coaching and Socialization Officer (BLCSO) at the Surabaya City Investment and One Stop Integrated Service Office, provides assistance and socialization related to Business Licensing and Non-Licensing Services for Micro, Small and Medium Enterprises (MSMEs). This activity is carried out to encourage all business actors to have a Business License Number (NIB) as a form of business legality. The purpose of this research is to find out the role and facilities of BLCSO towards business actors in making NIB for MSMEs in Surabaya City. This research was conducted using descriptive qualitative method with data collection through field observation, interviews, and documentation. After that, a SWOT analysis was carried out to improve services. The results of this study indicate that the quality of public services through BLCSO at the DPMPTSP of Surabaya City has been running well. This is evidenced by the 5 dimensions of public service quality, namely tangibles, reliability, responsiveness, assurance, and empathy. Therefore, BLCSO is a strategic platform in facilitating and improving the effectiveness of the business licensing process.
Optimizing Enhancing Cooperative Governance to Reduce Flood Disasters in Bojonegoro Regency: Qualitative Approach and Cooperation Scheme Widiyarta, Agus
Journal of Governance Volume 9 Issue 4: (2024)
Publisher : Universitas Sultan Ageng Tirtayasa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31506/jog.v9i4.29969

Abstract

This research investigates the role of collaborative governance in mitigating flood disasters in Bojonegoro Regency. Using qualitative methods, we comprehensively examine social processes related to flood mitigation. Our study focuses on how the community, business sector, and government can reduce the impact of flooding. Through a case study approach, we find that collaborative governance implementation has not been fully optimized, with governance components often operating independently. To address this, we propose a collaboration system that includes joined-up government, issue response networks, communities of shared mission, and strategic alliances. By enhancing collaboration, we aim to improve flood disaster mitigation in Bojonegoro Regency, leveraging all available resources and expertise. Community involvement will contribute to building a more resilient ecosystem prepared for future disasters. Implementing these cooperative programs is envisaged to enhance flood catastrophe mitigation in Bojonegoro Regency. Effective collaboration between various elements of governance will ensure that all available resources and expertise can be optimally utilized. This study contributes to the field by emphasizing the importance of collaborative governance in disaster management and resilience.
Challenges and Opportunities for the Surabaya City Government in Infrastructure and Social Development in the Regional Autonomy Era Yudha, Ragiel; Agus Widiyarta
Jurnal Dialektika: Jurnal Ilmu Sosial Vol. 22 No. 3 (2024): Jurnal Dialektika: Jurnal Ilmu Sosial
Publisher : Pengurus Pusat Perkumpulan Ilmuwan Administrasi Negara Indonesia (PIANI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63309/dialektika.v22i3.383

Abstract

Abstract This study examines the challenges and opportunities faced by the Surabaya City Government in realizing infrastructure and social development in the era of regional autonomy. Using qualitative research methods, this study analyzes the city government's strategies in overcoming budget constraints, managing urbanization, and optimizing the use of technology in governance. The results of the study show that the Surabaya City Government has implemented various innovative strategies such as public-private partnerships, optimizing local revenues, and implementing e-Government to overcome development challenges. Despite facing problems such as rapid urbanization and budget constraints, Surabaya has succeeded in utilizing opportunities through smart city development, increasing community participation, and implementing technology in public services. This study concludes that Surabaya's success in sustainable development depends on the city government's ability to continue to innovate and adapt to change, as well as increasing collaboration with various stakeholders.  Keywords: Regional Autonomy, Infrastructure Development, Urbanization, Smart City.
LITERATURE REVIEW: IMPLEMENTASI HILIRISASI NIKEL DI INDONESIA Natus, Angelique Salsabillah Yumna Patricia; Rohman, Faris Sahrur; Zhahral, Arsyilia; Sumarya, Erdin Handika; Widiyarta, Agus
Hudan Lin Naas: Jurnal Ilmu Sosial dan Humaniora Vol 5, No 2 (2024): Jurnal Hudan Linnaas Vol 5 No. 2, 2024
Publisher : Al-Amien Prenduan University, Sumenep

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.28944/hudanlinnaas.v5i2.1716

Abstract

Nickel downstreaming is one of the government's policy programs in developing the mineral mining sector which is currently being developed to implement it. At the beginning of 2024, nickel downstreaming became an interesting topic discussed among the public, because it was mentioned in the vice presidential debate. This article analyzes how nickel downstreaming is implemented using Edward III's theory. The research method used is Systematic Literature Review (SLR). The data used in the research comes from the Google Scholar, ScienceDirect, ResearchGate and FreeFullPdf publication databases with the keywords nickel downstream, Indonesian nickel downstream, mineral downstream, Indonesian mineral downstream. Based on the results of the analysis, the nickel downstream program in Indonesia still requires investment to build a smelter, implement regulations that pay attention to the environment in mining activities, prioritize migrant workers over foreign workers in mining activities, study the manufacture of nickel to become semi-finished goods and should even be able to study the manufacture of electric batteries so that it can do independent production of finished goods.
EFEKTIVITAS PENERAPAN PROGRAM KALIMASADA SEBAGAI UPAYA PERCEPATAN ADMINISTRASI KEPENDUDUKAN DI KECAMATAN ASEMROWO Salsabila, Adinda Tarisa; Widiyarta, Agus
Jurnal Progress Administrasi Publik Vol. 4 No. 2 (2024): Jurnal Progress Administrasi Publik (JPAP)
Publisher : Program Studi Administrasi Publik, FISIP, Universitas Tulang Bawang Lampung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37090/jpap.v4i2.1310

Abstract

Decree of the Mentri Pendayagunaan Aparatur Negara dan Reformasi Birokrasi Number 63 of 2003 concerning general guidelines for the implementation of public services are the activities of service providers to meet the needs of the community. Although rapid population growth is administratively challenging, the government is expected to provide effective, fast, and satisfactory population administration services. But in practice population administration services often do not meet expectations, reflected in public complaints such as long queues, complicated procedures, and inaccurate time for issuing documents. This reflects the gap between expectations and implementation of public services, reflected in maladministration reports that continue to increase every year. This research applies a descriptive method with a qualitative approach, referring to the theory of effectiveness. The purpose of this study is to evaluate the effectiveness of the implementation of the Kalimasada program in Asemrowo sub-district. The Kalimasada program in Asemrowo sub-district as a step to accelerate population administration, can be considered quite effective based on four indicators of program effectiveness.   Keywords: Population; Administration; Effectiveness; Program
Co-Authors Addin Thathit Yudha Kusuma Afifa Ulfa Auliya Alifianka Prila Permata Almuqrhoina Fajri, Allya Alvi Ismatul Hawa Amrisa Nur Fajri Ananda Haniyuhan Ananda Haniyuhana Anggraini, Aristyana Vira Anisa Sitta Ramadhani Aprillia, Rachel Nella Ardian Bagus Setiawan Arthemevia Indhawati Arwanto, Caisar Pieter Vega Ayu Maya Sari Ayu Oktavianingrum Bagus Setyawan Nugraha Bayu Priambodo Caisar Pieter Vega Arwanto Chanifah, Siti Choiriyah Eka Windiastuti Chumairoh, Devi Aprilia Devin Natasya Widyaningyun Dewi Austine Britania Dewi Austine Britania Dharmawan, Widya Diana Oktaviani, Diana Diaz Virdani Dina Naimahtus Sholikah Diva Ayu Pratiwi Firdaus DR. CATUR MSI SURATNOAJI Dwi Lestari Dynda Safitri Vandayani Dynda Safitri Vandayani Efida Aprilia H. A Eflizar Julian, Mochammad Rendy Eno Putri Larasati Evita Dwi Setiani Putri fadillah, aprilia nur Failina, Zahrah Ghoniyyah Febria, Sarah Adora Fega Herdini Fibrianti, Marantika Firda Ainun Naziyah Firly Erya Faldilal Nuraini Firmansyah, Nosa Yudha Firzatulloh, Mochammad Nabil Gea Tamara Gina Nur Maya Jannah Hani Velia Tamimi Hidayati, Lila Rahma Nur Hilmi Izaz Robbani Husendi, Putri Aprilia Aini Husnul Chitam Inayati, Anifa Rully Innike Fitra Farastutie Isni Humaidah Izzuddin, Putra Riyan Jayusman, Tria Adhinta Indra Jennifer Jennifer Kamelia Irfani Katerina Bataha Khofifah Agustina Kriswibowo, Arimurti Larasati, Eno Putri Mahardika Dimas Saputra Manik, Betseba Putricia Marantika Fibrianti Margi Arum, Yatasya Aimima Maulidya, Dinta Fernanda Meiregina, Anisya Miranda Dwi Setyaningrum Moch Rozzaq Mochammad Rendy Eflizar Julian Muhammad Arifin Muhammad Bagus Azizul Hakim Muhith, Mochammad Rossy Dukhan Mulia Nanda, Adevansyah Wika Nabilla Chesa Putri Hartono Natus, Angelique Salsabillah Yumna Patricia Nawangsari, Ertien Rining Nesy Hari Pratiwi Nugraha, Bagus Setyawan Nur Aisyah Lusiana Nur Melywuni Pradika, Nurul Aini PRASETYO, Muhammad Alfian Pratama, Dewangga Putra Putrie Ngastiti Marganing Rahayu Rahma Farahdini Putri Rahmawati, Viona Eka Rahmawati Ramadhan, Andhika Ressa Fitriana Reyndi Rusmanjaya Rizky Nizar Wahyu Illahi Rohman, Faris Sahrur Rokhmawati, Desi Nur Romy Hafizh Lesmana Rosyidah, Laely Safira Tasya Nanda Sari Safitri Vandayani, Dynda Safitri, Lila Amelia Salsabila, Adinda Tarisa Saputra, Dema Prayuda Sarah Adora Febria Setiyowati, Mita Dwi Shafiya, Nandina Putri Sherina Aureliza Revilia Siti Kasiani Sitompul, Naomi Rosdamia Sumardjijati Sumardjijati, Sumardjijati Sumardjijati, Sumardjijati Sumarya, Erdin Handika Suyatno, Ananda Nurhaliza Syafiuddin, Mohammad Rafi Tantriani Tantriani Theofila Chevara Aira Nazaputri Tri Asyafin Putra, Muhammad Akbar Windy Aprilia Dewi Yoga Raffi Krisnanda Putra Yovi Arif Zachary Yudha, Ragiel Zhahral, Arsyilia Zuhriatu Mahmudah