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Widiyarta, Agus
Fakultas Ilmu Sosial Dan Ilmu Politik, Universitas Pembangunan Nasional “Veteran” Jawa Timur, Surabaya
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The Effectiveness of E-Procurement in Implementing the Procurement of Goods and Services in the Surabaya City Government Dharmawan, Widya; Widiyarta, Agus
ARISTO Vol 13, No 1 (2025): January: Forthcoming Issue
Publisher : Universitas Muhammadiyah Ponorogo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24269/ars.v13i1.9129

Abstract

The Surabaya City Government's form of e-government is by implementing e-procurement in the procurement of goods and services (auction). E-procurement is an innovation from conventional procurement to electronic-based procurement of goods and services. technology will be very important in public services in the future by The Surabaya government understands that the role of digital Encouraging service acceleration and reducing budgets with information technology. The purpose of this study is to determine whether e-procurement has been effective in its application in the Surabaya city government. The research method used is descriptive qualitative research with reference to various references. The focus of the research uses Richard M. Steers' theory of effectiveness which measures effectiveness using indicators of goal achievement, integration and adaptation. Data collection techniques are interviews, observation and documentation. The technique of determining informants is purposive sampling technique and snowball sampling which is expected to be a source of information for researchers. The data analysis technique uses interactive data developed by Miles Hubberman, namely Data Collecting, Data Condensation, Data Display, Conclutions and Verifying. Data validity uses credibility tests, namely extension of observation, data triangulation and using reference materials which in this credibility test are expected to be able to provide accurate and valid data.
Efektivitas Program Perpustakaan Digital “dJatim” Pada Provinsi Jawa Timur Sari, Ayu Maya; Widiyarta, Agus
Indonesian Journal of Public Administration Review Vol. 1 No. 4 (2024): August
Publisher : Indonesian Journal Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47134/par.v1i4.2841

Abstract

Perpustakaan digital adalah saluran yang sangat berharga yang memastikan bahwa informasi yang berguna mudah diakses dan diperoleh kembali oleh pembaca potensial. Dinas Perpustakaan dan Kearsipan Provinsi Jawa Timur mempunyai perpustakaan digital yang bernama “dJatim”. Pengembangan layanan perpustakaan digital “dJatim” dilakukan untuk meningkatkan budaya gemar membaca di masyarakat terutama meningkatkan indeks TGM (Tingkat Gemar Membaca) di provinsi Jawa Timur, namun ditemukannya hasil yang belum optimal pada pelayanan program perpustakaan digital “dJatim”. Maka penelitian ini bertujuan untuk mengetahui efektivitas penerapan program perpustakaan digital “dJatim” pada Dinas Perpustakaan dan Kearsipan Provinsi Jawa Timur. Metode penelitian yang dilakukan adalah kualitatif deskriptif yang dikumpulkan dengan teknik pengumpulan data yang meliputi observasi, wawancara dan dokumentasi. Teknik analisis data penelitian ini menggunakan pengumpulan data, reduksi data, penyajian data dan kesimpulan. Penelitian ini menggunakan teori efektivitas program milik Budiani yang meliputi ketepatan sasaran program, sosialisasi program, pencapaian tujuan program dan pemantauan program. Informan kunci penelitian ini adalah bidang pusat pelayanan dan informasi. Hasil penelitian ini adalah ketepatan sasaran program pada perpustakaan digital “dJatim” sudah efektif karena nilai Tingkat Kegemaran Membaca meningkat. Selanjutnya sosialisasi program pada perpustakaan digital “dJatim” belum terimplementasi secara efektif dikarenakan sosialisasi yang kurang optimal. Untuk pencapaian tujuan program pada perpustakaan digital “dJatim” belum efektif yang dapat dilihat dari menurunnya jumlah buku yang dibaca pada perpustakaan digital “dJatim”. Serta pemantauan program pada perpustakaan digital “dJatim” sudah terlaksana dengan efektif yang ditandai dengan pemantauan secara berkala dalam periode tertentu.
Responsiveness of the Regional Public Drinking Water Companies Tirta Lestari in Providing Public Services in Tuban Regency Rahmawati, Viona Eka Rahmawati; Widiyarta, Agus
Journal La Sociale Vol. 5 No. 5 (2024): Journal La Sociale
Publisher : Borong Newinera Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37899/journal-la-sociale.v5i5.1325

Abstract

One of the institutions that has the authority to carry out public services and provide services in terms of providing clean water is the Regional Public Drinking Water Companies in the form of Regional Public Companies. As a form of fulfilling the right to clean and healthy water as a human right, Regional Public Drinking Water Companies are responsible for facilitating and providing clean water services for the community. This research aims to describe the responsiveness of public services at the Regional Public Drinking Water Companies Tirta Lestari, Tuban Regency. The type of research used is descriptive qualitative. Data collection techniques through observation, interviews, and documentation. Data analysis techniques include data collection, data reduction, data presentation, and drawing conclusions or verification. The theory used is the Responsiveness theory from Zeithaml in Hardiansyah (2018) which consists of the ability to respond to each customer, speed of service, accuracy of service, accuracy of officers, timeliness of service, and officers responding to customer complaints. The research results show that the services provided at the Tirta Lestari Regional Drinking Water Company, Tuban Regency have shown responsive service and customers have received service according to responsiveness indicators. However, there are still obstacles in the service delivery process.
Implementasi Kebijakan Peraturan Walikota Surabaya Nomor 106 Tahun 2022 Tentang Tata Cara Pengumpulan, Pengolahan dan Pemanfaatan Data Keluarga Miskin: Studi di Kecamatan Krembangan Kota Surabaya Efida Aprilia H. A; Agus Widiyarta
Reslaj: Religion Education Social Laa Roiba Journal Vol. 6 No. 9 (2024): RESLAJ: Religion Education Social Laa Roiba Journal 
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/reslaj.v6i9.2580

Abstract

This research aims to find out the extent of the implementation of Perwali Policy number 106 of 2022 in the City of Surabaya. This research uses descriptive qualitative research methods. The communication contained in policy implementation is two-way communication from the Social Service to the community and to the relevant SKPD in the Surabaya area. Resource factor, from this indicator it can be seen that the existing resources in the sub-districts, Surabaya City Social Service, RW and RT in the Krembangan District area include staff, information, authority and facilities which are quite good. Disposition factor, from this indicator it can be concluded that the disposition carried out by the sub-district in Krembangan District and the Surabaya City Social Service includes cognition, direction and response which is quite good with employee responses being quite responsive. From this indicator it can be concluded that the sub-districts in Krembangan District, the Surabaya City Social Service, RT and RW in the Krembangan District area have implemented Standard Operating Procedures (SOP) for the implementation of data collection on the Poor (GAKIN).
Strategi Dinas Lingkungan Hidup Kota Surabaya dalam Pemantauan dan Pengendalian Kualitas Udara Layak Hirup Sarah Adora Febria; Agus Widiyarta
JURNAL PARADIGMA : Journal of Sociology Research and Education Vol. 5 No. 1 (2024): (JUNI 2024) JURNAL PARADIGMA: Journal of Sociology Research and Education
Publisher : Labor Program Studi Pendidikan Sosiologi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53682/jpjsre.v5i1.9333

Abstract

Melalui strategi pemantauan dan pengendalian kualitas udara yang dilakukan oleh Dinas Lingkungan Hidup Kota Surabaya menjadi upaya untuk mencegah, menanggulangi, dan memulihkan kualitas udara agar senantiasa pada kondisi layak hirup. Tujuan penelitian ini untuk mengetahui dan menganalisis strategi Dinas Lingkungan Hidup Kota Surabaya dalam pemantauan dan pengendalian kualitas udara. Penelitian ini menggunakan metode penelitian kualitatif dengan menggunakan teori manajemen strategi oleh Fred R. David yang berdasar pada tiga indikator fokus, yaitu perumusan strategi, implementasi strategi, dan evaluasi strategi. Hasil penelitian ini menunjukkan bahwa strategi DLH Kota Surabaya dalam pemantauan dan pengendalian kualitas udara dapat dikatakan berhasil karena capaian nilai Indeks Standar Pencemaran Udara (ISPU) yang senantiasa berada pada kategori sedang dan baik sehingga dapat dikatakan layak hirup. Strategi ini dilakukan melalui program kegiatan pemantauan pada Stasiun Pemantau Kualitas Udara Ambien (SPKUA) dan pengendalian melalui pengawasan kegiatan usaha, pelaksanaan car free day, serta yustisi terkait pembakaran sampah.
Responsibilitas Kinerja Kantor Pelayanan Perbendaharaan Negara Surabaya II Dalam Pencairan Dana Betseba Putricia Manik; Agus Widiyarta
El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Vol. 5 No. 12 (2024): El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/elmal.v5i12.4858

Abstract

Responsibility is a measure of how well government administrators exercise their authority in providing and delivering services according to established procedures and regulations. The National Treasury Service Office of Surabaya II can be considered responsible if it performs its duties to the best of its ability and utilizes all available resources effectively and efficiently. This study aims to analyze and describe the responsibility of the service performance of the National Treasury Service Office of Surabaya II in the disbursement of State Budget funds. The research employs a qualitative method with data collection techniques including interviews, observations, and documentation. The results of the study indicate that: 1) The understanding of responsibility in fund disbursement services is good, as employees understand their responsibilities and work units find it easy to submit fund disbursement requests. 2) The delegation of authority corresponding to responsibility in fund disbursement services is excellent, as the authority granted is equivalent to the responsibility assigned. 3) Performance evaluation in fund disbursement services is good, as regular evaluations are conducted with the aim of making improvements in the future. 4) Accurate, fair, and timely actions in providing fund disbursement services are not yet optimal due to the instability of processing times experienced by work units. 5) The commitment of leadership in service delivery is strong, as leaders are committed to entrusting duties and responsibilities to their subordinates.
Responsibilitas Kinerja Kantor Pelayanan Perbendaharaan Negara Surabaya II Dalam Pencairan Dana Betseba Putricia Manik; Agus Widiyarta
El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Vol. 5 No. 12 (2024): El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/elmal.v5i12.4858

Abstract

Responsibility is a measure of how well government administrators exercise their authority in providing and delivering services according to established procedures and regulations. The National Treasury Service Office of Surabaya II can be considered responsible if it performs its duties to the best of its ability and utilizes all available resources effectively and efficiently. This study aims to analyze and describe the responsibility of the service performance of the National Treasury Service Office of Surabaya II in the disbursement of State Budget funds. The research employs a qualitative method with data collection techniques including interviews, observations, and documentation. The results of the study indicate that: 1) The understanding of responsibility in fund disbursement services is good, as employees understand their responsibilities and work units find it easy to submit fund disbursement requests. 2) The delegation of authority corresponding to responsibility in fund disbursement services is excellent, as the authority granted is equivalent to the responsibility assigned. 3) Performance evaluation in fund disbursement services is good, as regular evaluations are conducted with the aim of making improvements in the future. 4) Accurate, fair, and timely actions in providing fund disbursement services are not yet optimal due to the instability of processing times experienced by work units. 5) The commitment of leadership in service delivery is strong, as leaders are committed to entrusting duties and responsibilities to their subordinates.
Implementasi Business Licensing Coaching and Socialization Officer (BLCSO) di DPMPTSP Kota Surabaya Ramadhan, Andhika; Widiyarta, Agus
JDKP Jurnal Desentralisasi dan Kebijakan Publik Vol. 5 No. 2 (2024): September
Publisher : Universitas Serang Raya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30656/zm0x8j30

Abstract

Surabaya City is one of the cities that provides good quality public services. The Surabaya City Government through the Business Licensing Coaching and Socialization Officer (BLCSO) at the Surabaya City Investment and One Stop Integrated Service Office, provides assistance and socialization related to Business Licensing and Non-Licensing Services for Micro, Small and Medium Enterprises (MSMEs). This activity is carried out to encourage all business actors to have a Business License Number (NIB) as a form of business legality. The purpose of this research is to find out the role and facilities of BLCSO towards business actors in making NIB for MSMEs in Surabaya City. This research was conducted using descriptive qualitative method with data collection through field observation, interviews, and documentation. After that, a SWOT analysis was carried out to improve services. The results of this study indicate that the quality of public services through BLCSO at the DPMPTSP of Surabaya City has been running well. This is evidenced by the 5 dimensions of public service quality, namely tangibles, reliability, responsiveness, assurance, and empathy. Therefore, BLCSO is a strategic platform in facilitating and improving the effectiveness of the business licensing process.
Optimizing Enhancing Cooperative Governance to Reduce Flood Disasters in Bojonegoro Regency: Qualitative Approach and Cooperation Scheme Widiyarta, Agus
Journal of Governance Volume 9 Issue 4: (2024)
Publisher : Universitas Sultan Ageng Tirtayasa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31506/jog.v9i4.29969

Abstract

This research investigates the role of collaborative governance in mitigating flood disasters in Bojonegoro Regency. Using qualitative methods, we comprehensively examine social processes related to flood mitigation. Our study focuses on how the community, business sector, and government can reduce the impact of flooding. Through a case study approach, we find that collaborative governance implementation has not been fully optimized, with governance components often operating independently. To address this, we propose a collaboration system that includes joined-up government, issue response networks, communities of shared mission, and strategic alliances. By enhancing collaboration, we aim to improve flood disaster mitigation in Bojonegoro Regency, leveraging all available resources and expertise. Community involvement will contribute to building a more resilient ecosystem prepared for future disasters. Implementing these cooperative programs is envisaged to enhance flood catastrophe mitigation in Bojonegoro Regency. Effective collaboration between various elements of governance will ensure that all available resources and expertise can be optimally utilized. This study contributes to the field by emphasizing the importance of collaborative governance in disaster management and resilience.
Challenges and Opportunities for the Surabaya City Government in Infrastructure and Social Development in the Regional Autonomy Era Yudha, Ragiel; Agus Widiyarta
Jurnal Dialektika: Jurnal Ilmu Sosial Vol. 22 No. 3 (2024): Jurnal Dialektika: Jurnal Ilmu Sosial
Publisher : Pengurus Pusat Perkumpulan Ilmuwan Administrasi Negara Indonesia (PIANI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54783/dialektika.v22i3.383

Abstract

Abstract This study examines the challenges and opportunities faced by the Surabaya City Government in realizing infrastructure and social development in the era of regional autonomy. Using qualitative research methods, this study analyzes the city government's strategies in overcoming budget constraints, managing urbanization, and optimizing the use of technology in governance. The results of the study show that the Surabaya City Government has implemented various innovative strategies such as public-private partnerships, optimizing local revenues, and implementing e-Government to overcome development challenges. Despite facing problems such as rapid urbanization and budget constraints, Surabaya has succeeded in utilizing opportunities through smart city development, increasing community participation, and implementing technology in public services. This study concludes that Surabaya's success in sustainable development depends on the city government's ability to continue to innovate and adapt to change, as well as increasing collaboration with various stakeholders.  Keywords: Regional Autonomy, Infrastructure Development, Urbanization, Smart City.
Co-Authors Addin Thathit Yudha Kusuma Adevansyah Wika Mulia Nanda Afifa Ulfa Auliya Alifianka Prila Permata Allya Almuqrhoina Fajri Alvi Ismatul Hawa Amrisa Nur Fajri Ananda Haniyuhan Ananda Haniyuhana Ananda Nurhaliza Suyatno Anggraini, Aristyana Vira Anisa Sitta Ramadhani Anisya Meiregina Aprillia, Rachel Nella Ardian Bagus Setiawan Arimurti Kriswibowo Arnanda, Ghea Arthemevia Indhawati Arwanto, Caisar Pieter Vega Ayu Maya Sari Bagus Setyawan Nugraha Bayu Priambodo Betseba Putricia Manik Caisar Pieter Vega Arwanto Chanifah, Siti Choiriyah Eka Windiastuti Devi Aprilia Chumairoh Devin Natasya Widyaningyun Dewi Austine Britania Dharmawan, Widya Diana Oktaviani, Diana Diaz Virdani Dinta Fernanda Maulidya DR. CATUR MSI SURATNOAJI Dynda Safitri Vandayani Dynda Safitri Vandayani Efida Aprilia H. A Eflizar Julian, Mochammad Rendy Eno Putri Larasati Febria, Sarah Adora Fega Herdini Fibrianti, Marantika Firda Ainun Naziyah Firzatulloh, Mochammad Nabil Gea Tamara Gina Nur Maya Jannah Hani Velia Tamimi Hidayati, Lila Rahma Nur Hilmi Izaz Robbani Husendi, Putri Aprilia Aini Husnul Chitam Isni Humaidah Izzuddin, Putra Riyan Jennifer Jennifer Kamelia Irfani Khofifah Agustina Larasati, Eno Putri Lila Amelia Safitri Mahardika Dimas Saputra Marantika Fibrianti Margi Arum, Yatasya Aimima Miranda Dwi Setyaningrum Moch Rozzaq Mochammad Rendy Eflizar Julian Muhammad Alfian Prasetyo Muhammad Arifin Muhammad Bagus Azizul Hakim Muhith, Mochammad Rossy Dukhan Nabilla Chesa Putri Hartono Natus, Angelique Salsabillah Yumna Patricia Nugraha, Bagus Setyawan Nur Aisyah Lusiana Nur Melywuni Nurul Aini Pradika Pratama, Dewangga Putra Putrie Ngastiti Marganing Rahayu Rahma Farahdini Putri Rahmawati, Viona Eka Rahmawati Ramadhan, Andhika Ressa Fitriana Reyndi Rusmanjaya Rohman, Faris Sahrur Rokhmawati, Desi Nur Romy Hafizh Lesmana Rosyidah, Laely Safira Tasya Nanda Sari Safitri Vandayani, Dynda Salsabila, Adinda Tarisa Saputra, Dema Prayuda Sarah Adora Febria Setiyowati, Mita Dwi Sherina Aureliza Revilia Siti Kasiani Sitompul, Naomi Rosdamia Sumardjijati Sumardjijati, Sumardjijati Sumardjijati, Sumardjijati Sumarya, Erdin Handika Syafiuddin, Mohammad Rafi Tantriani Tantriani Theofila Chevara Aira Nazaputri Yoga Raffi Krisnanda Putra Yovi Arif Zachary Yudha, Ragiel Zahrah Ghoniyyah Failina Zhahral, Arsyilia Zuhriatu Mahmudah