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All Journal Jurnal Pendidikan dan Pembelajaran Kimia (JPPK) Journal of Health Policy and Management Jurnal Ilmiah Kesehatan Media Husada Jurnal Kesmas Prima Indonesia JOURNAL OF INFORMATION SYSTEM RESEARCH (JOSH) JKPBL (Jurnal Kesehatan Panca Bhakti Lampung) Jurnal Pengabdian Kesehatan Jurnal Kesehatan Tambusai Indonesian Journal of Multidisciplinary Science Jurnal Ilmiah Kesehatan Promotif Jurnal Studi Keperawatan International Journal of Health Science and Technology Innovative: Journal Of Social Science Research Hasil Karya Aisyiyah Untuk Indonesia Indonesian Health Journal Jurnal An-Najat: Jurnal Ilmu Farmasi dan Kesehatan AMMA : Jurnal Pengabdian Masyarakat The Journal General Health and Pharmaceutical Sciences Research Inovasi Kesehatan Global Vitamin: Jurnal Ilmu Kesehatan Umum Jurnal Kesehatan Cendikia Jenius Seroja Husada: Jurnal Kesehatan Masyarakat Golden Ratio of Taxation Studies Jurnal Ilmiah Kesehatan JHN: Journal of Health and Nursing
Nia Handayani
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Humanities Chemistry Computer Science & IT Decision Sciences, Operations Research & Management Dentistry Economics, Econometrics & Finance Education Engineering Environmental Science Health Professions Immunology & microbiology Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Mathematics Medicine & Pharmacology Nursing Public Health Social Sciences Veterinary Other

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Journal : Indonesian Journal of Multidisciplinary Science

 1 
Factors affecting continuance intention in e-wallet use in Indonesia after COVID-19 Handayani, Nia; Ariyanti, Maya
Indonesian Journal of Multidisciplinary Science Vol. 3 No. 4 (2024): Indonesian Journal of Multidisciplinary Science
Publisher : International Journal Labs

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55324/ijoms.v3i4.802

Abstract

The purpose of this research is to provide input regarding key factors that need to be considered in the nuances of intentions to develop various features on e-wallet applications or platforms in Indonesia so that development companies can compete with similar platforms. Data collection in this research was through distributing questionnaires online using Google Form. Respondents in this study totaled 275 respondents who were e-wallet users. The analysis technique used is the Structural Equation Model (SEM) using the SmartPLS4 application. The results of data processing show that Attitude is the factor that most influences Continuance Intention with a t score of 3.682 > 1.96, p-value 0.05 and original sample 0.268, followed by the Habit factor t-statistic value 3.655 > 1.96, p-value 0.05 and original sample 0.29. Meanwhile, the variables that influence Continuance Intention through Attitude mediation are Perceived Usefulness, Perceived Ease of Use and Satisfaction. E-wallet service providers should strategize platforms with loyalty programs, provide after-sales service, understand user expectations, and involve users in service design to increase satisfaction.
Co-Authors Aini, Ihdi Anita Setyowati, Anita Astika Nur Rohmah Ayu Astari, Ayu Azizah, Aisyah Nur Bhisma Murti Didik Gunawan Tamtomo Dwinna Sastra Mutia Emmawaty Sofya Heni Agustini Ila Rosilawati Irma Nirmala Joko Murdiyanto Masrul, Aisyah Zahrah Maya Ariyanti Mayasari, Dwi Novita Siska MUHAJI Muhaji Muhaji murdiyanto, joko Nurdini, Yaqutin Evi Pakaya, Nurafni G Pebriliani, Enje Fitri Pratiwi, Riska Yunia Raden Sugeng Riyadi Ramadhan Samsuri, Hadiz Ramadhani, Naufalita Putri Ratih Kusuma Dewi Rismawati, Alfadillah Eka Riyadi, Raden Sugeng Sari, Fepi Anita Septiliana Dwi Handanyani Tedy Rismawan Tri Wulandari, Endah Tulis, Elwinda Christien Ulul Azmi Vita Purnamasari Vrilia Adira Sari Wahyuaji, Gita Latifah Wasria, Wasria